Transfer case Ram 3500 2017 Service Manual

12. Turn the ignition to the OFF mode, then cycle theignition to the RUN mode and back to the OFF mode.
Remove the key fob from the ignition.
13. Attach the vehicle to the tow vehicle using a suitable tow bar.
14. Release the parking brake.
NOTE: With electronic shift transfer case:
• Steps 2 through 4 are requirements that must be met
before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing
the NEUTRAL (N) button or are no longer met during
the shift, the NEUTRAL (N) indicator light will flash
continuously until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met. •
If the vehicle is equipped with air suspension, the engine
should be started and left running for a minimum of 60
seconds (with all the doors closed) at least once every 24
hours. This process allows the air suspension to adjust
the vehicle’s ride height to compensate for temperature
effects.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con- nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEUTRAL. Depress the clutch pedal on a manual transmission.
• With manual shift transfer case, shift the transfer case
lever to the desired position.
• With electronic shift transfer case with rotary selector
switch, push and hold the transfer case NEUTRAL (N)
button until the NEUTRAL (N) indicator light turns
off. After the NEUTRAL (N) indicator light turns off,
release the NEUTRAL (N) button. After the NEUTRAL
576 STARTING AND OPERATING

(N) button has been released, the transfer case will
shift to the position indicated by the selector switch.
• With electronic shift transfer case with push-button
selector switch, push and hold the switch for the
desired transfer case position, until the NEUTRAL (N)
indicator light turns off and the desired position
indicator light turns on.
NOTE: When shifting out of transfer case NEUTRAL (N),
turning the engine OFF is not required, but may be helpful
to avoid gear clash. With the 8-speed automatic transmis-
sion, the engine must remain running, since turning the
engine OFF will shift the transmission to PARK (and the
transmission must be in NEUTRAL for the transfer case to
shift out of NEUTRAL).
5. Turn the engine OFF. Shift automatic transmission into PARK. On 8-speed transmissions the shifter will auto-
matically select PARK when the engine is turned off.
6. Release the brake pedal (and clutch pedal on a manual transmission).
7. Disconnect vehicle from the tow vehicle.
8. Start the engine. 9. Press and hold the brake pedal.
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal
(and clutch pedal on manual transmissions), and check
that the vehicle operates normally.
NOTE: With electronic shift transfer case:
• Steps 3 and 4 are requirements that must be met before
pushing the button to shift out of NEUTRAL (N), and
must continue to be met until the shift has been com-
pleted. If any of these requirements are not met before
pushing the button or are no longer met during the shift,
the NEUTRAL (N) indicator light will flash continu-
ously until all requirements are met or until the button is
released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
5
STARTING AND OPERATING 577

5. Pull the retainer through the center of the wheel.
NOTE:The winch mechanism is designed for use with the
jack extension tube only. Use of an air wrench or other
power tools is not recommended and can damage the
winch.Preparations
1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake.
4. Place the gear selector into PARK. On four-wheel drive vehicles, shift the transfer case to the 4L position.
5. Turn the ignition OFF.
Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the right front
wheel is being changed, block the left rear wheel. NOTE:Passengers should not remain in the
vehicle when the vehicle is being jacked.
Pulling The Retainer Through The Center Of The Wheel
590 WHAT TO DO IN EMERGENCIES

Preparations
1. Park the vehicle on a firm, level surface. Avoid ice orslippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake.
4. Place the gear selector into PARK. On four-wheel drive vehicles, shift the transfer case to the 4L position.
5. Turn the ignition OFF.
Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the right front
wheel is being changed, block the left rear wheel. NOTE:Passengers should not remain in the
vehicle when the vehicle is being jacked.
Jack Instructions (2500, 3500 Series)
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
6
WHAT TO DO IN EMERGENCIES 607

Towing
Condition Wheels
OFF The Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance (6–speed
transmission)
• 30 miles (48 km) maxdistance (8–speed
transmission) See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Automatic Transmission in PARK
• Manual Transmission in gear
(NOT NEUTRAL)
• Transfer Case in NEUTRAL (N)
• To w i n forward direction
Wheel Lift Or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
6
WHAT TO DO IN EMERGENCIES 627

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, with ALLwheels on the ground), IFthe transfer
case is in NEUTRAL (N) and the transmission is in PARK
(for automatic transmissions) or in gear (NOT in NEU-
TRAL, for manual transmissions). Refer to “Recreational
Towing” in “Starting And Operating” for further informa-
tion and detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
6
WHAT TO DO IN EMERGENCIES 629

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 3.6L ...........633
 ENGINE COMPARTMENT — 5.7L ...........634
 ENGINE COMPARTMENT — 6.4L ...........635
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .636
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .636
▫ Loose Fuel Filler Cap Message .............637
 EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS ..............637
 REPLACEMENT PARTS ...................639
 DEALER SERVICE ...................... .639
 MAINTENANCE PROCEDURES .............639
▫ Engine Oil .......................... .640
▫ Engine Oil Filter ...................... .642
▫ Engine Air Cleaner Filter .................643 ▫
Accessory Drive Belt Inspection ............646
▫ Maintenance-Free Battery .................648
▫ Air Conditioner Maintenance ..............649
▫ Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only) ............655
▫ Body Lubrication ..................... .656
▫ Windshield Wiper Blades .................656
▫ Adding Washer Fluid ...................659
▫ Exhaust System ....................... .660
▫ Cooling System ....................... .662
▫ Brake System ........................ .667
▫ Rear Axle And 4x4 Front Driving
Axle Fluid Level ...................... .668
▫ Transfer Case ........................ .669
▫ Automatic

Transmission ..................669
7

Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
NOTE:The presence of water in the gear lubricant will
result in corrosion and possible failure of differential
components. Operation of the vehicle in water, as may be
encountered in some off-highway types of service, will
require draining and refilling the axle to avoid damage.
Limited-Slip Differentials
1500 Model rear axles equipped with a Limited Slip
Differential require that 5 oz. (148 ml) MOPAR Limited Slip
Additive be added to the gear lubricant. Refer to “Fluids,
Lubricants, And Genuine Parts” in “Maintaining Your
Vehicle” for further information. The MOPAR Limited Slip
Additive should be added to the gear lubricant whenever
a fluid change is made to an axle equipped with a Limited
Slip Differential.
2500/3500 Model axles DO NOT REQUIREany limited
slip oil additive (friction modifiers).
NOTE: When refilling an axle with a Limited Slip Differ-
ential, (which requires a Limited Slip Additive), the Lim-
ited Slip Additive should be added before the gear lubri-
cant is added to insure proper additive fill.
Transfer Case
Drain And Refill
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler
plug hole with the vehicle in a level position.
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer ’s specified transmission fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in this section
for fluid specifications. It is important to maintain the
7
MAINTAINING YOUR VEHICLE 669

CavityCartridge Fuse Micro Fuse Description
F90/F91 –20 Amp Yellow Power Outlet (Rear Seats)
Customer Selectable
F93 –20 Amp Yellow Cigar Lighter
F94 –10 Amp Red Shifter / Transfer Case Module
F95 –10 Amp Red Rear Camera / Park Assist
F96 –10 Amp Red Rear Seat Heater Switch
F97 –25 Amp Clear Rear Heated Seats & Heated Steering Wheel
– If Equipped
F98 –25 Amp Clear Front Heated Seats – If Equipped
F99 –10 Amp Red Climate Control
F100 –10 Amp Red Upfitters – If Equipped
F101 –15 Amp Blue Electrochromatic Mirror / Smart High Beams
– If Equipped
F104 –20 Amp Yellow
Power Outlets (Instrument Panel /
Center Console)
7
MAINTAINING YOUR VEHICLE 687

Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission – Eight-Speed Automatic
Use only MOPAR ZF 8&9 Speed ATF Automatic Transmis-
sion Fluid, or equivalent. Failure to use the correct fluid may
affect the function or performance of your transmission.
Automatic Transmission – Six-Speed Automatic with Gaso-
line Engine (For Diesel Engine see Diesel Supplement) Use only ATF+4 Automatic Transmission Fluid. Failure to
use ATF+4 fluid may affect the function or performance of
your transmission. We recommend MOPAR ATF+4 fluid.
Transfer Case We recommend you use MOPAR BW44–44 Transfer Case Fluid.
Front Axle – 1500 Four-Wheel Drive Models We recommend you use MOPAR GL-5 Synthetic Axle
Lubricant SAE 75W-85.
Rear Axle – 1500 Models We recommend you use MOPAR Synthetic Gear Lubricant
SAE 75W-140 (MS-8985). Limited-Slip Rear Axles require
the addition of 5 oz. (148 ml) MOPAR Limited Slip Addi-
tive (MS-10111).
7
MAINTAINING YOUR VEHICLE 701