service Ram 3500 2018 Owner's Manual

When the DEF system needs to be serviced
the following warnings will display:
•Service DEF System See Dealer — This mes-
sage will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The mes-
sage will be accompanied by a single
chime. We recommend you drive to your
nearest authorized dealer and have your
vehicle serviced as soon as possible.
• 5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will
display if the DEF system has not been
serviced after the “Service DEF System –
See Dealer” message is displayed. This
message will continuously display until the
mileage counter reaches zero, and will be
accompanied by a periodic chime. The
message will continue to countdown until it
reaches zero unless the vehicle is serviced.
We recommend you drive to your nearest
authorized dealer and have your vehicle
serviced immediately. NOTE:
Under some circumstances this mileage
counter may start with a value of less than
150 miles (241 km). For example, if recur-
ring faults are detected in a time interval of
less than 40 hours, the counter may restart
at the value where it stopped when a previ-
ous fault was temporarily remedied, or at a
minimum of 50 miles (80 km).
•
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer — This mes-
sage will continuously display when the
mileage counter reaches zero, and will be
accompanied by a periodic chime.
The vehicle will only be capable of a maxi-
mum speed of 5 MPH upon the first of the
following conditions to occur: – If the vehicle is shutoff and restarted.
– If the vehicle is idled for an extendedperiod of time, approximately one hour
or greater.
– If the system detects that the level of fuel in the tank has increased. •
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously
display, and will be accompanied by a pe-
riodic chime. Although the vehicle can be
started and placed in gear, the vehicle will
only operate at a maximum speed of
5 MPH. Your vehicle will require towing,
see your authorized dealer for service.
NOTE:
When this message is displayed, the engine
can still be started. However, the vehicle
will only operate at a maximum speed of
5 MPH.
• Incorrect DEF Detected See Dealer — This
message will display when the fault is ini-
tially detected, each time the vehicle is
started, and periodically during driving.
The message will be accompanied by a
single chime. We recommend you drive to
your nearest authorized dealer and have
your vehicle serviced as soon as possible.
RAM Active Air System
Your vehicle is equipped with an advanced
Ram Active Air system that provides en-
hanced performance, especially when towing
73

under demanding hot or high altitude condi-
tions. If the instrument cluster display dis-
plays the message “Active Airbox Service
Required See Dealer”, vehicle performance
may be reduced until service is performed by
an authorized RAM dealer.
Oil Life Reset
Your vehicle is equipped with an engine oil
change indicator system. The “Oil Change
Required” message will display in the instru-
ment cluster display after a single chime has
sounded, to indicate the next scheduled oil
change interval. The engine oil change indi-
cator system is duty cycle based, which
means the engine oil change interval may
fluctuate, dependent upon your personal
driving style.
NOTE:
Use the steering wheel instrument cluster
display controls for the following proce-
dure(s).Vehicles Equipped With Passive Entry
1. Without pushing the brake pedal, push
the ENGINE START/STOP button and
place the ignition to the ON/RUN position
(do not start the engine).
2. Push and release the downarrow button to
scroll downward through the main menu
to “Vehicle Info.”
3. Push and release the rightarrow button to
access the ”Vehicle Info” screen, then
scroll up or down to select “Oil Life.”
4. Push and hold the rightarrow button to
select “Reset”.
5. Push and release the downarrow button to
select “Yes,” then push and release the
right arrow button to select reset of the Oil
Life to 100%.
6. Push and release the uparrow button to
exit the instrument cluster display screen. Vehicles Not Equipped With Passive Entry
1. Without pushing the brake pedal, cycle
the ignition to the ON/RUN position (do
not start the engine).
2. Push and release the downarrow button to
scroll downward through the main menu
to “Vehicle Info.”
3. Push and release the rightarrow button to
access the “Vehicle Info” screen then
scroll up or down to select “Oil Life.”
4. Push and hold the rightarrow button to
select “YES” by pushing the rightarrow
then push and release the rightarrow
button to select reset of the Oil Life to
100%.
5. Push and release the uparrow button to
exit the instrument cluster display screen.
NOTE:
If the indicator message illuminates when
you start the vehicle, the Oil Life indicator
system did not reset. If necessary, repeat this
procedure.
GETTING TO KNOW YOUR INSTRUMENT PANEL
74

WARNING LIGHTS AND MESSAGES
Red Warning Lights
— Seat Belt Reminder Warning Light
This light indicates when the driver or pas-
senger seat belt is unbuckled. When the
ignition is first placed in the ON/RUN or
ACC/ON/RUN position and if the driver’s seat
belt is unbuckled, a chime will sound and the
light will turn on. When driving, if the driver
or front passenger seat belt remains unbuck-
led, the Seat Belt Reminder Light will flash or
remain on continuously and a chime will
sound. Refer to “Occupant Restraints Sys-
tems” in “Safety” for further information.
— Air Bag Warning Light
This light indicates a fault with the air bag,
and will turn on for four to eight seconds as a
bulb check when the ignition is placed in the
ON/RUN or ACC/ON/RUN position. This light
will illuminate with a single chime when a
fault with the air bag has been detected, it
will stay on until the fault is cleared. If thelight is either not on during startup, stays on,
or turns on while driving, have the system
inspected at an authorized dealer as soon as
possible.
— Brake Warning Light
This light monitors various brake functions,
including brake fluid level and parking brake
application. If the brake light turns on it may
indicate that the parking brake is applied,
that the brake fluid level is low, or that there
is a problem with the anti-lock brake system
reservoir.
If the light remains on when the parking brake
has been disengaged, and the fluid level is at
the full mark on the master cylinder reservoir, it
indicates a possible brake hydraulic system
malfunction or that a problem with the Brake
Booster has been detected by the Anti-Lock
Brake System (ABS) / Electronic Stability Con-
trol (ESC) system. In this case, the light will
remain on until the condition has been cor-
rected. If the problem is related to the brake
booster, the ABS pump will run when applying
the brake, and a brake pedal pulsation may be
felt during each stop.
The dual brake system provides a reserve
braking capacity in the event of a failure to a
portion of the hydraulic system. A leak in
either half of the dual brake system is indi-
cated by the Brake Warning Light, which will
turn on when the brake fluid level in the
master cylinder has dropped below a speci-
fied level.
The light will remain on until the cause is
corrected.
NOTE:
The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair
is necessary.
WARNING!
Driving a vehicle with the red brake light
on is dangerous. Part of the brake system
may have failed. It will take longer to stop
the vehicle. You could have a collision.
Have the vehicle checked immediately.
GETTING TO KNOW YOUR INSTRUMENT PANEL
76

Vehicles equipped with the Anti-Lock Brake
System (ABS) are also equipped with Elec-
tronic Brake Force Distribution (EBD). In the
event of an EBD failure, the Brake Warning
Light will turn on along with the ABS Light.
Immediate repair to the ABS system is re-
quired.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from
the OFF position to the ON/RUN position.
The light should illuminate for approximately
two seconds. The light should then turn off
unless the parking brake is applied or a brake
fault is detected. If the light does not illumi-
nate, have the light inspected by your autho-
rized dealer.
The light also will turn on when the parking
brake is applied with the ignition switch in
the ON/RUN position.
NOTE:
This light shows only that the parking brake is
applied. It does not show the degree of brake
application.— Vehicle Security Warning Light — If
Equipped
This light will flash at a fast rate for approxi-
mately 15 seconds when the vehicle security
alarm is arming, and then will flash slowly
until the vehicle is disarmed.
— Engine Coolant Temperature Warn-
ing Light
This light warns of an overheated engine
condition. If the engine coolant temperature
is too high, this indicator will illuminate and a
single chime will sound. If the temperature
reaches the upper limit, a continuous chime
will be sound for four minutes or until the
engine is able to cool: whichever comes first.
If the light turns on while driving, safely pull
over and stop the vehicle. If the A/C system is
on, turn it off. Also, shift the transmission
into NEUTRAL and idle the vehicle. If the
temperature reading does not return to nor-
mal, turn the engine off immediately and call
for service. Refer to “If Your Engine Over-
heats” in “In Case Of Emergency” for further
information.
— Battery Charge Warning Light
This light illuminates when the battery is not
charging properly. If it stays on while the
engine is running, there may be a malfunc-
tion with the charging system. Contact your
authorized dealer as soon as possible.
This indicates a possible problem with the
electrical system or a related component.
— Oil Pressure Warning Light
This light indicates low engine oil pressure. If
the light turns on while driving, stop the
vehicle and shut off the engine as soon as
possible. A chime will sound when this light
turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how
much oil is in the engine. The engine oil level
must be checked under the hood.
— Electronic Throttle Control (ETC)
Warning Light
This light informs you of a problem with the
Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is run-
ning, the light will either stay on or flash
77

depending on the nature of the problem.
Cycle the ignition when the vehicle is safely
and completely stopped and the transmission
is placed in the PARK position. The light
should turn off. If the light remains on with
the vehicle running, your vehicle will usually
be drivable; however, see an authorized
dealer for service as soon as possible.
NOTE:
This light may turn on if the accelerator and
brake pedals are pressed at the same time.
If the light continues to flash when the ve-
hicle is running, immediate service is re-
quired and you may experience reduced per-
formance, an elevated/rough idle, or engine
stall and your vehicle may require towing.
The light will come on when the ignition is
placed in the ON/RUN or ACC/ON/RUN posi-
tion and remain on briefly as a bulb check. If
the light does not come on during starting,
have the system checked by an authorized
dealer.— Electric Power Steering Fault
Warning Light
This light will turn on when there's a
fault with the EPS (Electric Power Steering)
system. Refer to “Power Steering” in
“Starting And Operating” in the Owner’s
Manual at
https://www.mopar.com/en-us/care/
owners-manual.html
(U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for further information.
WARNING!
Continued operation with reduced assist
could pose a safety risk to yourself and
others. Service should be obtained as soon
as possible.
— Trailer Brake Disconnected Warn-
ing Light
This telltale is on when the Trailer Brake has
been disconnected.
— Door Open Warning Light
This indicator will illuminate when a door is
ajar/open and not fully closed. NOTE:
If the vehicle is moving there will also be a
single chime.
Yellow Warning Lights
— Engine Check/Malfunction Indica-
tor Warning Light (MIL)
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard Diagnostic
System called OBD II that monitors engine
and automatic transmission control systems.
The light will illuminate when the ignition is
in the ON/RUN position before engine start.
If the bulb does not come on when turning
the ignition switch from OFF to ON/RUN,
have the condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illumi-
nate the light after engine start. The vehicle
should be serviced if the light stays on
through several typical driving styles. In most
situations, the vehicle will drive normally and
will not require towing.
When the engine is running, the MIL may
flash to alert serious conditions that could
lead to immediate loss of power or severe
GETTING TO KNOW YOUR INSTRUMENT PANEL
78

catalytic converter damage. The vehicle
should be serviced as soon as possible if this
occurs.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher tem-
peratures than in normal operating condi-
tions. This can cause a fire if you drive
slowly or park over flammable substances
such as dry plants, wood, cardboard, etc.
This could result in death or serious injury
to the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause dam-
age to the vehicle control system. It also
could affect fuel economy and driveability.
If the MIL is flashing, severe catalytic
converter damage and power loss will soon
occur. Immediate service is required.
— Electronic Stability Control (ESC)
Active Warning Light — If Equipped
This light will indicate when the Electronic
Stability Control system is Active. The “ESC
Indicator Light” in the instrument cluster will
come on when the ignition is placed in the
ON/RUN or ACC/ON/RUN position, and when
ESC is activated. It should go out with the
engine running. If the “ESC Indicator Light”
comes on continuously with the engine run-
ning, a malfunction has been detected in the
ESC system. If this light remains on after
several ignition cycles, and the vehicle has
been driven several miles (kilometers) at
speeds greater than 30 mph (48 km/h), see
your authorized dealer as soon as possible to
have the problem diagnosed and corrected.
• The “ESC Off Indicator Light” and the “ESC Indicator Light” come on momen-
tarily each time the ignition is placed in the
ON/RUN or ACC/ON/RUN position.
• The ESC system will make buzzing or click- ing sounds when it is active. This is normal;
the sounds will stop when ESC becomes
inactive. • This light will come on when the vehicle is
in an ESC event.— Electronic Stability Control (ESC) Off
Warning Light — If Equipped
This light indicates the Electronic Stability
Control (ESC) is off.
Each time the ignition is turned to ON/RUN
or ACC/ON/RUN, the ESC system will be on,
even if it was turned off previously.
— Low Washer Fluid Warning Light —
If Equipped
This indicator will illuminate when the wind-
shield washer fluid is low.
— Tire Pressure Monitoring System
(TPMS) Warning Light
The warning light switches on and a message
is displayed to indicate that the tire pressure
is lower than the recommended value and/or
that slow pressure loss is occurring. In these
cases, optimal tire duration and fuel con-
sumption may not be guaranteed.
79

CAUTION!
of the same size, type, and/or style. After-
market wheels can cause sensor damage.
Using aftermarket tire sealants may cause
the Tire Pressure Monitoring System
(TPMS) sensor to become inoperable. Af-
ter using an aftermarket tire sealant it is
recommended that you take your vehicle
to your authorized dealer to have your
sensor function checked.
— Low Fuel Indicator Light
When the fuel level reaches approximately
3.0 gal (11.0 L) this light will turn on, and
remain on until fuel is added.
— Anti-Lock Brake (ABS) Warning
Light
This light monitors the Anti-Lock Brake Sys-
tem (ABS). The light will turn on when the
ignition is placed in the ON/RUN or ACC/ON/
RUN position and may stay on for as long as
four seconds. If the ABS light remains on or turns on while
driving, then the Anti-Lock portion of the
brake system is not functioning and service is
required as soon as possible. However, the
conventional brake system will continue to
operate normally, assuming the Brake Warn-
ing Light is not also on.
If the ABS light does not turn on when the
ignition is placed in the ON/RUN or ACC/ON/
RUN position, have the brake system in-
spected by an authorized dealer.
— Low Coolant Level Warning Light
This telltale will turn on to indicate the ve-
hicle coolant level is low.
— Loose Fuel Filler Cap Warning Light
— If Equipped
This light will illuminate when the fuel filler
cap is loose. Properly close the filler cap to
disengage the light. If the light does not turn
off, please see your authorized dealer.
SERV4WD— Service 4WD Warning Light — If
Equipped
If the light stays on or comes on during driving,
it means that the 4WD system is not functioning
properly and that service is required. We recom-
mend you drive to the nearest service center and
have the vehicle serviced immediately.
— Transmission Temperature Warning
Light
This light indicates that the transmission
fluid temperature is running hot. This may
occur with severe usage, such as trailer tow-
ing. If this light turns on, safely pull over and
stop the vehicle. Then, shift the transmission
into PARK and run the engine at idle or
slightly higher until the light turns off.
WARNING!
If you continue operating the vehicle when
the Transmission Temperature Warning
Light is illuminated you could cause the
fluid to boil over, come in contact with hot
engine or exhaust components and cause a
fire.
81

rotate at the same speed. Low range provides
a greater gear reduction ratio to provide in-
creased torque at the wheels.
Refer to “Four-Wheel Drive Operation — If
Equipped” in “Starting And Operating” for
further information on four-wheel drive op-
eration and proper use.
— Wait To Start Light — If Equipped
The “Wait To Start” telltale will illuminate for
approximately two seconds when the ignition
is turned to the RUN position. It’s duration
may be longer based on colder operating
conditions. Vehicle will not initiate start until
telltale is no longer displayed. Refer to
“Starting The Engine” in “Starting And Op-
erating” for further information.
NOTE:
The “Wait To Start” telltale may not illumi-
nate if the intake manifold temperature is
warm enough.
— Water In Fuel Indicator Light — If
Equipped
The “Water In Fuel Indicator Light” will illu-
minate when there is water detected in the
fuel filters. If this light remains on, DO NOT
start the vehicle before you drain the water
from the fuel filters to prevent engine dam-
age. Refer to the “Draining Fuel/Water Sepa-
rator Filter” section in “Dealer Service” in
“Servicing And Maintenance” for further in-
formation.
— Low Diesel Exhaust Fluid (DEF) Indi-
cator Light — If Equipped
The Low Diesel Exhaust Fluid (DEF) Indicator
will illuminate if the vehicle is low on Diesel
Exhaust Fluid (DEF). Refer to “Starting And
Operating” for further information.
Green Indicator Lights
— Park/Headlight On Indicator Light
This indicator will illuminate when the park
lights or headlights are turned on.
— Front Fog Indicator Light — If
Equipped
This indicator will illuminate when the front
fog lights are on.
— Turn Signal Indicator Lights
When the left or right turn signal is activated,
the turn signal indicator will flash indepen-
dently and the corresponding exterior turn
signal lamps will flash. Turn signals can be
activated when the multifunction lever is
moved down (left) or up (right).
NOTE:
• A continuous chime will sound if the ve- hicle is driven more than 1 mile (1.6 km)
with either turn signal on.
• Check for an inoperative outside light bulb if either indicator flashes at a rapid rate.
—Cruise Control Set Indicator Light —
If Equipped
This light will turn on when the speed control
is set to the desired speed. Refer to “Speed
Control” in “Starting And Operating” for fur-
ther information.
83

– 4WD AUTO Indicator Light — If
Equipped
This light alerts the driver that the vehicle is
in the four-wheel drive auto mode, and the
front axle is engaged, but the vehicle's power
is sent to the rear wheels. Four-wheel drive
will be automatically engaged when the ve-
hicle senses a loss of traction.
For further information on four-wheel drive
operation and proper use, refer to “Four-
Wheel Drive Operation — If Equipped” in
“Starting And Operating.”
White Indicator Lights
— Cruise Control Ready Indicator
This light will turn on when the speed control
is ready, but not set.
— Speed Control SET Indicator Light
— If Equipped
This light will turn on when the speed control
is set. Refer to “Speed Control — If
Equipped” in “Starting And Operating” for
further information.
— Hill Descent Control (HDC) Indicator
Light — If Equipped
This indicator shows when the Hill Descent
Control (HDC) feature is turned on. The lamp
will be on solid when HDC is armed. HDC can
only be armed when the transfer case is in the
“4WD LOW” position and the vehicle speed
is less then 30 mph (48 km/h). If these
conditions are not met while attempting to
use the HDC feature, the HDC indicator light
will flash on/off.
Blue Indicator Lights
— High Beam Indicator Light
This indicator shows that the high beam
headlights are on. With the low beams acti-
vated, push the multifunction lever forward
(toward the front of the vehicle) to turn on the
high beams. Pull the multifunction lever rear-
ward (toward the rear of the vehicle) to turn
off the high beams. If the high beams are off,
pull the lever toward you for a temporary high
beam on, "flash to pass" scenario.
ONBOARD DIAGNOSTIC SYSTEM —
OBD II
Your vehicle is equipped with a sophisticated
Onboard Diagnostic system called OBD II.
This system monitors the performance of the
emissions, engine, and transmission control
systems. When these systems are operating
properly, your vehicle will provide excellent
performance and fuel economy, as well as
engine emissions well within current govern-
ment regulations.
If any of these systems require service, the
OBD II system will turn on the Malfunction
Indicator Light (MIL). It will also store diag-
nostic codes and other information to assist
your service technician in making repairs.
Although your vehicle will usually be drivable
and not need towing, see your authorized
dealer for service as soon as possible.
CAUTION!
• Prolonged driving with the MIL on could
cause further damage to the emission
control system. It could also affect fuelGETTING TO KNOW YOUR INSTRUMENT PANEL
84

CAUTION!
economy and driveability. The vehicle
must be serviced before any emissions
tests can be performed.
• If the MIL is flashing while the vehicle is
running, severe catalytic converter dam-
age and power loss will soon occur. Im-
mediate service is required.
Onboard Diagnostic System (OBD
II) Cybersecurity
Your vehicle is required to have an Onboard
Diagnostic system (OBD II) and a connection
port to allow access to information related to
the performance of your emissions controls.
Authorized service technicians may need to
access this information to assist with the
diagnosis and service of your vehicle and
emissions system.
WARNING!
• ONLY an authorized service technicianshould connect equipment to the OBD II
connection port in order to diagnose or
service your vehicle.
• If unauthorized equipment is connected
to the OBD II connection port, such as a
driver-behavior tracking device, it may:• Be possible that vehicle systems,
including safety related systems,
could be impaired or a loss of ve-
hicle control could occur that may
result in an accident involving seri-
ous injury or death.
• Access, or allow others to access,
information stored in your vehicle
systems, including personal infor-
mation. For further information, refer to “Cybersecu-
rity” in “Multimedia”.
85