Ram 3500 2018 Manual PDF
Manufacturer: RAM, Model Year: 2018, Model line: 3500, Model: Ram 3500 2018Pages: 372, PDF Size: 7.1 MB
Page 71 of 372
•Engine Will Not Restart Refill DEF — This
message will display when the DEF driving
range is less than 1 mile, DEF fluid top off
is required or the engine will not restart.
The message will be displayed in the instru-
ment cluster display during vehicle start
up, and it will be accompanied by a single
chime. The DEF Low telltale will be illumi-
nated continuously until DEF fluid tank is
filled with a minimum of two gallons of
DEF.
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are different messages which are dis-
played if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected.
When the DEF system needs to be serviced
the following warnings will display:
• Service DEF System See Dealer — This mes-
sage will display when the fault is initially
detected and each time the vehicle is
started. The message will be accompanied
by a single chime and the Malfunction Indicator Light. We recommend you drive to
your nearest authorized dealer and have
your vehicle serviced immediately. If not
corrected in 50 miles, vehicle will enter the
“Engine Will not restart in XXXmi Service
DEF See dealer” warning stage and mes-
sage.
• Incorrect DEF Detected See Dealer — This
message will display if the DEF system has
detected the incorrect fluid has been intro-
duced to the DEF tank. The message will be
accompanied by a single chime. We recom-
mend you drive to your nearest authorized
dealer and have your vehicle serviced im-
mediately. If not corrected in 30 miles,
vehicle will enter the “Engine Will not re-
start in XXX mi Service DEF See dealer”
warning stage and message.
• Engine Will Not Restart in XXX mi Service DEF
See Dealer — This message is first dis-
played if the fault detected is not serviced
after 50 miles of operation. It is also dis-
played at 150 miles 125 miles and
100 miles. System service is required
within the displayed mileage. The message
will be displayed during vehicle start up
with an updated distance mileage, and it will be accompanied by a single chime.
Starting at 100 miles, remaining range will
be continuously displayed while operating
the vehicle. Chimes will also accompany
the 75, 50 and 25 mile remaining dis-
tances. We recommend you drive to your
nearest authorized dealer and have your
vehicle serviced immediately.
• Engine Will Not Restart Service DEF System
See Dealer — This message will display if
DEF system issue detected is not serviced
during the allowed period. Your engine will
not restart unless your vehicle is serviced by
your authorized dealer. This message will
be displayed when under 1 mile until en-
gine will not start and each time the vehicle
is started, and will be continuously dis-
played. The message will be accompanied
by a single chime. Your Malfunction Indi-
cator Light will be continuously illumined.
We highly recommend you drive to your
nearest authorized dealer if the message
appears while engine is running.
• Engine Will Not Start Service DEF System See
Dealer — This message will display when
the fault detected is not serviced after the
Engine will not restart Service DEF System
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See Dealer message is displayed on the
next subsequent restart. Your engine will
not start unless your vehicle is serviced by
your authorized dealer. The message will be
accompanied by a single chime. Your Mal-
function Indicator Light will be continu-
ously illuminated. If the message appears
and you can not start the engine, we rec-
ommend you have your vehicle towed to
your nearest authorized dealer
immediately.
Diesel Messages And Warnings
— 6.7L Cummins Diesel Engine
Diesel Particulate Filter (DPF) Messages
The Cummins diesel engine meets all diesel
emissions standards, resulting in one of the
lowest emitting diesel engines ever pro-
duced. To achieve these emissions stan-
dards, your vehicle is equipped with a state-
of-the-art engine and exhaust system. These
systems are seamlessly integrated into your
vehicle and managed by the Powertrain Con-
trol Module (PCM). The PCM manages enginecombustion to allow the exhaust system’s
catalyst to trap and burn Particulate Matter
(PM) pollutants, with no input or interaction
on your part.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do
not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
Your vehicle has the ability to alert you to
additional maintenance required on your ve-
hicle or engine. The following messages may
display in your instrument cluster display:
• Perform Service — Your vehicle will require
emissions maintenance at a set interval. To
help remind you when this maintenance is
due, the instrument cluster display will
display “Perform Service”. When the “Per-
form Service” message is displayed in the
instrument cluster display it is necessary to
have the emissions maintenance per-
formed. Emissions maintenance may in- clude replacing the Closed Crankcase Ven-
tilation (CCV) filter element. The procedure
for clearing and resetting the "Perform Ser-
vice" indicator message is located in the
appropriate Service Information.
• Exhaust System — Regeneration Required
Now — "Exhaust Filter XX% Full Safely
Drive at Highway Speeds to Remedy" will
be displayed in the instrument cluster dis-
play if the exhaust particulate filter reaches
80% of its maximum storage capacity. Un-
der conditions of exclusive short duration
and low speed driving cycles, your Cum-
mins diesel engine and exhaust after-
treatment system may never reach the con-
ditions required to remove the trapped PM.
If this occurs, the “Exhaust Filter XX% Full
Safely Drive at Highway Speeds to Rem-
edy” message will be displayed in the in-
strument cluster display. If this message is
displayed, you will hear one chime to assist
in alerting you of this condition
By simply driving your vehicle at highway
speeds for as little as 45 minutes, you can
remedy the condition in the particulate filter
system and allow your Cummins diesel en-
gine and exhaust after-treatment system to
GETTING TO KNOW YOUR INSTRUMENT PANEL
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remove the trapped PM and restore the sys-
tem to normal operating condition.
•Exhaust System — Regeneration In Process
Exhaust Filter XX% Full — Indicates that the
Diesel Particulate Filter (DPF) is self-
cleaning. Maintain your current driving
condition until regeneration is completed.
• Exhaust System — Regeneration Completed
— This message indicates that the Diesel
Particulate Filter (DPF) self-cleaning is
completed. If this message is displayed,
you will hear one chime to assist in alerting
you of this condition.
• Exhaust Service Required — See Dealer Now
— This message indicates regeneration has
been disabled due to a system malfunction.
At this point the engine Powertrain Control
Module (PCM) will register a fault code, the
instrument panel will display a MIL light.
CAUTION!
See your authorized dealer, as damage to
the exhaust system could occur soon with
continued operation. •
Exhaust Filter Full — Power Reduced See
Dealer — This message indicates the PCM
has derated the engine to limit the likeli-
hood of permanent damage to the after-
treatment system. If this condition is not
corrected and a dealer service is not per-
formed, extensive exhaust after-treatment
damage can occur. To correct this condition
it will be necessary to have your vehicle
serviced by your local authorized dealer.
NOTE:
Failing to follow the oil change indicator,
changing your oil and resetting the oil change
indicator by 0 miles remaining will prevent
the diesel exhaust filter from performing it's
cleaning routine. This will shortly result in a
Malfunction Indicator Light (MIL) and re-
duced engine power. Only an authorized
dealer will be able to correct this condition.
CAUTION!
See your authorized dealer, as damage to
the exhaust system could occur soon with
continued operation.
Cold Ambient Derate Mode Messages
The vehicle will display messages when a
derate (engine power reduction) is activated
to protect the turbocharger during engine
start up in cold ambient temperatures.
• Engine Power Reduced During Warmup —
This message will display during start up
when the ambient temperature is between
10° F (-12° C) and -10° F (-23° C).
• Engine Power Reduced Up To 30 Sec (Sec-
onds) During Warmup — This message will
display during start up when the ambient
temperature is between -10° F (-23° C) and
-25 F (-32° C).
• Engine Power Reduced Up To 2 Min (Minutes)
During Warmup — This message will display
during start up when the ambient tempera-
ture is -25° F (-32° C) and below.
• Coolant Low — This telltale will turn
on to indicate the vehicle coolant level
is low. Refer to “Dealer Service” in “Servic-
ing And Maintenance” in the Owner’s
Manual at www.mopar.com/en-us/care/
owner-manual.html (U.S. Residents) or
www.owners.mopar.ca (Canadian Resi-
dents) for further information.
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Diesel Exhaust Fluid (DEF) Warning Mes-
sages
There are four different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The ve-
hicle may be limited to a maximum speed of
5 MPH (8 km/H) if the DEF system is not
serviced within less than 200 miles (322 km)
of the fault being detected.
When the DEF system needs to be serviced
the following warnings will display:
•DEF Low Refill Soon — This message will
display when the low level is reached, dur-
ing vehicle start up, and with increased
frequency during vehicle operation. It will
be accompanied by a single chime. Ap-
proximately 5 gallons (19 Liters) of DEF is
required to refill the tank when this mes-
sage is initially displayed. on pickup appli-
cations, and approximately 7 gallons
(26 Liters) are required on chassis-cab ap-
plications. •
Speed Limited to 5 MPH in XXX mi Refill DEF
— This message will continuously display if
the “DEF Low Refill Soon” message is
ignored, and the frequency of occurrence of
the chime will increase unless up to 2 gal-
lons (7.5 Liters) of DEF is added to the
tank.
• 5 MPH Max Speed on Restart, Long Idle or
Refuel Refill DEF — This message will con-
tinuously display when the counter reaches
zero, and will be accompanied by a periodic
chime.
The vehicle will only be capable of a maxi-
mum speed of 5 MPH upon the first of the
following conditions to occur: – If the vehicle is shutoff and restarted.
– If the vehicle is idled for an extendedperiod of time, approximately one hour
or greater.
– If the system detects that the level of fuel in the tank has increased. Add a minimum of 2 gallons (7.5 Liters) of
DEF to the tank in order to avoid vehicle
operation at a maximum speed of 5 MPH
(8 km/H).
NOTE:
A minimum of 2 gallons (7.5 Liters) may be
required to restore normal vehicle operation.
Although the vehicle will start normally and
can be placed in gear after this message has
been initially displayed, extreme caution
should be utilized since the vehicle will only
be capable of maneuvering at a maximum
speed of 5 MPH (8 km/H).
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are five different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The ve-
hicle may be limited to a maximum speed of
5 MPH (8 km/H) if the DEF system is not
serviced within less than 200 miles (322 km)
of the fault being detected.
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When the DEF system needs to be serviced
the following warnings will display:
•Service DEF System See Dealer — This mes-
sage will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The mes-
sage will be accompanied by a single
chime. We recommend you drive to your
nearest authorized dealer and have your
vehicle serviced as soon as possible.
• 5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will
display if the DEF system has not been
serviced after the “Service DEF System –
See Dealer” message is displayed. This
message will continuously display until the
mileage counter reaches zero, and will be
accompanied by a periodic chime. The
message will continue to countdown until it
reaches zero unless the vehicle is serviced.
We recommend you drive to your nearest
authorized dealer and have your vehicle
serviced immediately. NOTE:
Under some circumstances this mileage
counter may start with a value of less than
150 miles (241 km). For example, if recur-
ring faults are detected in a time interval of
less than 40 hours, the counter may restart
at the value where it stopped when a previ-
ous fault was temporarily remedied, or at a
minimum of 50 miles (80 km).
•
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer — This mes-
sage will continuously display when the
mileage counter reaches zero, and will be
accompanied by a periodic chime.
The vehicle will only be capable of a maxi-
mum speed of 5 MPH upon the first of the
following conditions to occur: – If the vehicle is shutoff and restarted.
– If the vehicle is idled for an extendedperiod of time, approximately one hour
or greater.
– If the system detects that the level of fuel in the tank has increased. •
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously
display, and will be accompanied by a pe-
riodic chime. Although the vehicle can be
started and placed in gear, the vehicle will
only operate at a maximum speed of
5 MPH. Your vehicle will require towing,
see your authorized dealer for service.
NOTE:
When this message is displayed, the engine
can still be started. However, the vehicle
will only operate at a maximum speed of
5 MPH.
• Incorrect DEF Detected See Dealer — This
message will display when the fault is ini-
tially detected, each time the vehicle is
started, and periodically during driving.
The message will be accompanied by a
single chime. We recommend you drive to
your nearest authorized dealer and have
your vehicle serviced as soon as possible.
RAM Active Air System
Your vehicle is equipped with an advanced
Ram Active Air system that provides en-
hanced performance, especially when towing
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under demanding hot or high altitude condi-
tions. If the instrument cluster display dis-
plays the message “Active Airbox Service
Required See Dealer”, vehicle performance
may be reduced until service is performed by
an authorized RAM dealer.
Oil Life Reset
Your vehicle is equipped with an engine oil
change indicator system. The “Oil Change
Required” message will display in the instru-
ment cluster display after a single chime has
sounded, to indicate the next scheduled oil
change interval. The engine oil change indi-
cator system is duty cycle based, which
means the engine oil change interval may
fluctuate, dependent upon your personal
driving style.
NOTE:
Use the steering wheel instrument cluster
display controls for the following proce-
dure(s).Vehicles Equipped With Passive Entry
1. Without pushing the brake pedal, push
the ENGINE START/STOP button and
place the ignition to the ON/RUN position
(do not start the engine).
2. Push and release the downarrow button to
scroll downward through the main menu
to “Vehicle Info.”
3. Push and release the rightarrow button to
access the ”Vehicle Info” screen, then
scroll up or down to select “Oil Life.”
4. Push and hold the rightarrow button to
select “Reset”.
5. Push and release the downarrow button to
select “Yes,” then push and release the
right arrow button to select reset of the Oil
Life to 100%.
6. Push and release the uparrow button to
exit the instrument cluster display screen. Vehicles Not Equipped With Passive Entry
1. Without pushing the brake pedal, cycle
the ignition to the ON/RUN position (do
not start the engine).
2. Push and release the downarrow button to
scroll downward through the main menu
to “Vehicle Info.”
3. Push and release the rightarrow button to
access the “Vehicle Info” screen then
scroll up or down to select “Oil Life.”
4. Push and hold the rightarrow button to
select “YES” by pushing the rightarrow
then push and release the rightarrow
button to select reset of the Oil Life to
100%.
5. Push and release the uparrow button to
exit the instrument cluster display screen.
NOTE:
If the indicator message illuminates when
you start the vehicle, the Oil Life indicator
system did not reset. If necessary, repeat this
procedure.
GETTING TO KNOW YOUR INSTRUMENT PANEL
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Instrument Cluster Display Programmable Features
The instrument cluster display can be used to view or change the following settings. Push theupordown arrow button until System Setup
displays, then push the rightarrow button. Scroll through the settings using the upordown arrow button. Push the rightarrow button to change
the setting. Push the leftarrow button to scroll back to a previous menu or sub menu.
• Language Select • Remote Start Comfort System
• Units • Easy Exit Seat
• ParkSense • Key Off Power Delay
• Tilt Mirror In Reverse • Commercial Settings
• Rain Sensing Wipers • Air Suspension Display Alerts
• Hill Start Assist • Aero Ride Height Mode
• Headlights Off Delay • Tire/Jack Mode
• Illuminated Approach • Transport Mode
• Headlights On With Wipers • Wheel Alignment Mode
• Automatic Highbeams • Horn With Remote Lower
• Flash Lights With Lock • Lights With Remote Lower
• Auto Lock Doors • Trailer Select
• Auto Unlock Doors • Brake Type
• Sound Horn With Remote Start • Trailer Name
• Sound Horn With Remote Lock • Compass Variance
• Remote Unlock Sequence • Calibrate Compass
• Key Fob Linked To Memory • Fuel Saver Display
• Passive Entry • Park Assist Front Chime Volume
• Park Assist Rear Chime Volume
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WARNING LIGHTS AND MESSAGES
Red Warning Lights
— Seat Belt Reminder Warning Light
This light indicates when the driver or pas-
senger seat belt is unbuckled. When the
ignition is first placed in the ON/RUN or
ACC/ON/RUN position and if the driver’s seat
belt is unbuckled, a chime will sound and the
light will turn on. When driving, if the driver
or front passenger seat belt remains unbuck-
led, the Seat Belt Reminder Light will flash or
remain on continuously and a chime will
sound. Refer to “Occupant Restraints Sys-
tems” in “Safety” for further information.
— Air Bag Warning Light
This light indicates a fault with the air bag,
and will turn on for four to eight seconds as a
bulb check when the ignition is placed in the
ON/RUN or ACC/ON/RUN position. This light
will illuminate with a single chime when a
fault with the air bag has been detected, it
will stay on until the fault is cleared. If thelight is either not on during startup, stays on,
or turns on while driving, have the system
inspected at an authorized dealer as soon as
possible.
— Brake Warning Light
This light monitors various brake functions,
including brake fluid level and parking brake
application. If the brake light turns on it may
indicate that the parking brake is applied,
that the brake fluid level is low, or that there
is a problem with the anti-lock brake system
reservoir.
If the light remains on when the parking brake
has been disengaged, and the fluid level is at
the full mark on the master cylinder reservoir, it
indicates a possible brake hydraulic system
malfunction or that a problem with the Brake
Booster has been detected by the Anti-Lock
Brake System (ABS) / Electronic Stability Con-
trol (ESC) system. In this case, the light will
remain on until the condition has been cor-
rected. If the problem is related to the brake
booster, the ABS pump will run when applying
the brake, and a brake pedal pulsation may be
felt during each stop.
The dual brake system provides a reserve
braking capacity in the event of a failure to a
portion of the hydraulic system. A leak in
either half of the dual brake system is indi-
cated by the Brake Warning Light, which will
turn on when the brake fluid level in the
master cylinder has dropped below a speci-
fied level.
The light will remain on until the cause is
corrected.
NOTE:
The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair
is necessary.
WARNING!
Driving a vehicle with the red brake light
on is dangerous. Part of the brake system
may have failed. It will take longer to stop
the vehicle. You could have a collision.
Have the vehicle checked immediately.
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Vehicles equipped with the Anti-Lock Brake
System (ABS) are also equipped with Elec-
tronic Brake Force Distribution (EBD). In the
event of an EBD failure, the Brake Warning
Light will turn on along with the ABS Light.
Immediate repair to the ABS system is re-
quired.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from
the OFF position to the ON/RUN position.
The light should illuminate for approximately
two seconds. The light should then turn off
unless the parking brake is applied or a brake
fault is detected. If the light does not illumi-
nate, have the light inspected by your autho-
rized dealer.
The light also will turn on when the parking
brake is applied with the ignition switch in
the ON/RUN position.
NOTE:
This light shows only that the parking brake is
applied. It does not show the degree of brake
application.— Vehicle Security Warning Light — If
Equipped
This light will flash at a fast rate for approxi-
mately 15 seconds when the vehicle security
alarm is arming, and then will flash slowly
until the vehicle is disarmed.
— Engine Coolant Temperature Warn-
ing Light
This light warns of an overheated engine
condition. If the engine coolant temperature
is too high, this indicator will illuminate and a
single chime will sound. If the temperature
reaches the upper limit, a continuous chime
will be sound for four minutes or until the
engine is able to cool: whichever comes first.
If the light turns on while driving, safely pull
over and stop the vehicle. If the A/C system is
on, turn it off. Also, shift the transmission
into NEUTRAL and idle the vehicle. If the
temperature reading does not return to nor-
mal, turn the engine off immediately and call
for service. Refer to “If Your Engine Over-
heats” in “In Case Of Emergency” for further
information.
— Battery Charge Warning Light
This light illuminates when the battery is not
charging properly. If it stays on while the
engine is running, there may be a malfunc-
tion with the charging system. Contact your
authorized dealer as soon as possible.
This indicates a possible problem with the
electrical system or a related component.
— Oil Pressure Warning Light
This light indicates low engine oil pressure. If
the light turns on while driving, stop the
vehicle and shut off the engine as soon as
possible. A chime will sound when this light
turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how
much oil is in the engine. The engine oil level
must be checked under the hood.
— Electronic Throttle Control (ETC)
Warning Light
This light informs you of a problem with the
Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is run-
ning, the light will either stay on or flash
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depending on the nature of the problem.
Cycle the ignition when the vehicle is safely
and completely stopped and the transmission
is placed in the PARK position. The light
should turn off. If the light remains on with
the vehicle running, your vehicle will usually
be drivable; however, see an authorized
dealer for service as soon as possible.
NOTE:
This light may turn on if the accelerator and
brake pedals are pressed at the same time.
If the light continues to flash when the ve-
hicle is running, immediate service is re-
quired and you may experience reduced per-
formance, an elevated/rough idle, or engine
stall and your vehicle may require towing.
The light will come on when the ignition is
placed in the ON/RUN or ACC/ON/RUN posi-
tion and remain on briefly as a bulb check. If
the light does not come on during starting,
have the system checked by an authorized
dealer.— Electric Power Steering Fault
Warning Light
This light will turn on when there's a
fault with the EPS (Electric Power Steering)
system. Refer to “Power Steering” in
“Starting And Operating” in the Owner’s
Manual at
https://www.mopar.com/en-us/care/
owners-manual.html
(U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for further information.
WARNING!
Continued operation with reduced assist
could pose a safety risk to yourself and
others. Service should be obtained as soon
as possible.
— Trailer Brake Disconnected Warn-
ing Light
This telltale is on when the Trailer Brake has
been disconnected.
— Door Open Warning Light
This indicator will illuminate when a door is
ajar/open and not fully closed. NOTE:
If the vehicle is moving there will also be a
single chime.
Yellow Warning Lights
— Engine Check/Malfunction Indica-
tor Warning Light (MIL)
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard Diagnostic
System called OBD II that monitors engine
and automatic transmission control systems.
The light will illuminate when the ignition is
in the ON/RUN position before engine start.
If the bulb does not come on when turning
the ignition switch from OFF to ON/RUN,
have the condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illumi-
nate the light after engine start. The vehicle
should be serviced if the light stays on
through several typical driving styles. In most
situations, the vehicle will drive normally and
will not require towing.
When the engine is running, the MIL may
flash to alert serious conditions that could
lead to immediate loss of power or severe
GETTING TO KNOW YOUR INSTRUMENT PANEL
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