service indicator Ram 3500 2019 User Guide

306 STARTING AND OPERATING
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine may
stall. In some situations, the transmission may not re-engage
if the engine is turned off and restarted. The Malfunction
Indicator Light (MIL) may be illuminated. A message in the
instrument cluster will inform the driver of the more serious
conditions, and indicate what actions may be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
NOTE:
In cases where the instrument cluster message indicates the
transmission may not re-engage after engine shutdown,
perform this procedure only in a desired location (prefer-
ably, at an authorized dealer). 1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift
the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible
convenience. An authorized dealer has diagnostic equip -
ment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer service
is required.

STARTING AND OPERATING 311
The 4WD HIGH and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD HIGH
and 4WD LOW positions on dry hard surfaced roads may
cause increased tire wear and damage to the driveline
components.
NOTE:
The transfer case NEUTRAL button is located in the center of
the 4WD Control Switch and is pushed by using a ballpoint
pen or similar object. The transfer case NEUTRAL position is
to be used for recreational towing only. Refer to “Recre-
ational Towing” in “Starting And Operating” for further
information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate the
current and desired transfer case selection. When you select
a different transfer case position, the indicator lights will do
the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the transfer case completes the shift. 3. When the shift is complete, the indicator light for the
selected position will stop flashing and remain ON.
If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:
Before retrying a selection, make certain that all the neces -
sary requirements for selecting a new transfer case position
have been met. To retry the selection, push the current posi -
tion, wait five seconds, and retry selection. To find the shift
requirements, refer to the "Shifting Procedure" for your
transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic shift
four-wheel drive system. If this light remains on after engine
start up or illuminates during driving, it means that the
four-wheel drive system is not functioning properly and that
service is required.
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320 STARTING AND OPERATING
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error has
been detected.
See your authorized dealer for system service if normal oper-
ation does not resume.
Operation
Pushing the Alternate Trailer Height (ATH) button once
while at Normal Ride Height (NRH), will lower the vehicle
to Alternate Trailer Height (ATH) and will illuminate the
LED.
NOTE:
The LED will continuously blink until vehicle Alternate
Trailer Height (ATH) has been achieved and the LED will
turn on.
Pushing the Alternate Trailer Height (ATH) again will raise
the vehicle to Normal Ride Height (NRH). NOTE:
The LED will continuously blink until Normal Ride Height
(NRH) has been achieved and the LED will turn off.
• Transport Mode – No indicator lamps will be illuminated.
Transport Mode is disabled by driving the vehicle, or dese -
lecting the mode via the interface.
• Tire/Jack Mode – No indicator lamps will be illuminated. Tire/Jack Mode is disabled by driving the vehicle, or by
deselecting the mode via the interface.
• Wheel Alignment Mode – No indicator lamps will be illu -
minated. Wheel Alignment Mode is disabled by driving
the vehicle, or by deselecting the mode via the interface.
• Bed Lowering Mode – No indicator lamps will be illumi -
nated. Bed Lowering Mode is disabled by driving the
vehicle, or deselecting the mode via the interface.
AXLE LOCKER SYSTEM — POWER WAGON
MODELS ONLY (IF EQUIPPED)
This vehicle is equipped with electronically locking front
and rear differentials. These differentials, when engaged,
mechanically lock together the axle shafts forcing the wheels
to spin at an equal rate. This allows the vehicle to maintain
its momentum and prevents it from becoming stuck. The
locking front and rear differentials should only be engaged

IN CASE OF EMERGENCY 447
Replacing Exterior Bulbs
Base Quad: Low Beam Headlamp, High Beam Headlamp,
Front Park And Turn — If Equipped
Low Beam
1. Open the hood.2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
Front Fog Lamps (Halogen Reflector Headlamp)
H11LL
Front Fog Lamps (LED Headlamps) LED (Serviced At An Authorized Dealer)
Side Indicators (Front And Side View Mirror) LED (Serviced at authorized dealer)
Base Rear Tail/Turn and Stop Lamp 3157K
Premium Rear Tail/Turn and Stop Lamp LED (Serviced At An Authorized Dealer)
Premium Backup Lamp 7440/W21W
Center High Mounted Stop Lamp (CHMSL) 921
Cab Roof Marker Lamps 194NA
Rear Lamp Bar ID Marker Lamp 194
Side Marker Lamps (Dual Rear Wheels) 194
Backup Lamp 921
Rear License Plate Lamp 194
Exterior Bulbs (Continued) (Sheet 2 of 2)
Bulb Number
6

499
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change indi-
cator system. The oil change indicator system will remind
you that it is time to take your vehicle in for scheduled main -
tenance.
Based on engine operation conditions, the oil change indi -
cator message will illuminate. This means that service is
required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km) since
last reset. Have your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a scheduled oil change is performed by someone other
than your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change intervals exceed
8,000 miles (13,000 km), twelve months or 350 hours of
engine run time, whichever comes first. The 350 hours of
engine run or idle time is generally only a concern for fleet
customers.
Severe Duty All Models
NOTE:
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominantly at idle, or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
7

SERVICING AND MAINTENANCE 507
Engine Oil — Gas Engine
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance. Refer
to the “Maintenance Plan” for further information.
NOTE:
Under no circumstances should oil change intervals exceed
8,000 miles (13,000 km), twelve months or 350 hours of
engine run time, whichever comes first. The 350 hours of
engine run or idle time is generally only a concern for fleet
customers.Engine Oil Selection — 6.4L
For best performance and maximum protection under all
types of operating conditions, the manufacturer only recom
-
mends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-12633.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has been certified by
the American Petroleum Institute (API). The manu -
facturer only recommends API Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30, 5W-30 and
10W-30 engine oils.
WARNING!
You can be badly injured working on or around a motor
vehicle. Only do service work for which you have the
knowledge and the proper equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.7

SERVICING AND MAINTENANCE 545
Tread Wear Indicators
Tread wear indicators are in the original equipment tires to
help you in determining when your tires should be replaced.Tire Tread

These indicators are molded into the bottom of the tread
grooves. They will appear as bands when the tread depth
becomes a 1/16 of an inch (1.6 mm). When the tread is worn to
the tread wear indicators, the tire should be replaced.

Refer to “Replacement Tires” in this section for further information.
Life Of Tire
The service life of a tire is dependent upon varying factors
including, but not limited to:
• Driving style.
• Tire pressure - Improper cold tire inflation pressures can
cause uneven wear patterns to develop across the tire
tread. These abnormal wear patterns will reduce tread life,
resulting in the need for earlier tire replacement.
• Distance driven.
• Performance tires, tires with a speed rating of V or higher, and Summer tires typically have a reduced tread life. Rota -
tion of these tires per the vehicle scheduled maintenance is
highly recommended.
1 — Worn Tire
2 — New Tire
WARNING!
Tires and the spare tire should be replaced after six
years, regardless of the remaining tread. Failure to follow
this warning can result in sudden tire failure. You could
lose control and have a collision resulting in serious
injury or death.
7

680
Center High Mounted Stop Light......................................... 453
Center Seat Storage Compartment ....................................... 113
Changing A Flat Tire .............................................................. 469
Chart, Tire Sizing .................................................................... 533
Check Engine Light (Malfunction Indicator Light) ........... 193
Checking Your Vehicle For Safety ........................................ 286
Checks, Safety .......................................................................... 286
Child Restraint ........................................................................ 258
Child Restraints Booster Seats ........................................................................ 262
Child Seat Installation ................................................ 275, 277
How To Stow An unused ALR Seat Belt ......................... 273Infant And Child Restraints .............................................. 260Locating The LATCH Anchorages ................................... 269
Lower Anchors And Tethers For Children ..................... 264Older Children And Child Restraints .............................. 261
Seating Positions ................................................................. 263
Clean Air Gasoline .................................................................. 568
Cleaning Wheels................................................................................... 551
Climate Control ......................................................................... 79 Automatic ............................................................................... 83
Manual .................................................................................... 79
Cold Weather Operation........................................................ 296
Compact Disc (CD) Maintenance ......................................... 672
Compact Spare Tire ................................................................ 549 Contract, Service......................................................................675
Cooling Pressure Cap (Radiator Cap) ..................................525
Cooling System ........................................................................522
Adding Coolant (Antifreeze) .............................................524
Coolant Level ...............................................................522, 525Cooling Capacity .................................................................571
Disposal Of Used Coolant..................................................525Drain, Flush, And Refill .....................................................523
Inspection ............................................................................. 525
Points To Remember ........................................................... 526Pressure Cap ........................................................................525Radiator Cap ........................................................................525Selection Of Coolant (Antifreeze) .....................523, 571, 572
Corrosion Protection ...............................................................557
Cruise Control (Speed Control) ....................................354, 357
Cruise Light .....................................................................191, 192
Cupholders...............................................................................122
Customer Assistance ..............................................................673
Cybersecurity ...........................................................................576 D
Daytime Running Lights ..........................................................68
Dealer Service ..........................................................................506
Defroster, Rear Window ..........................................................79
Defroster, Windshield ......................................................79, 287
Delay (Intermittent) Wipers ....................................................77
Diagnostic System, Onboard .................................................192

684
J
Jack Location............................................................................ 469
Jump Starting........................................................................... 488 K
Key Fob Panic Alarm ........................................................................... 19
Programming Additional Key Fobs ............................. 24, 30
Key Fob Battery Service (Remote Keyless Entry)................. 21
Key Fob Programming (Remote Keyless Entry) .................. 24
Keyless Enter-N-Go .......................................................... 36, 291 Lock The Vehicle’s Doors................................... 585, 610, 631
Passive Entry.......................................................................... 36
Passive Entry Programming ...................................... 610, 631
Keys............................................................................................. 18 Replacement........................................................................... 31 L
Lane Change And Turn Signals .............................................. 71 Lane Change Assist .................................................................. 71
Latches ...................................................................................... 289 Hood ..................................................................................... 101
Lead Free Gasoline ................................................................. 567
Leaks, Fluid.............................................................................. 289
Life Of Tires ............................................................................. 545
Light Bulbs ....................................................................... 289, 446
Lights ........................................................................................ 289 Air Bag .................................................................. 180, 245, 287 Automatic High Beam ..........................................................68
Brake Assist Warning .........................................................204
Brake Warning .....................................................................180
Bulb Replacement................................................................446
Cab Top Clearance ..............................................................455
Cargo .......................................................................................72
Center Mounted Stop..........................................................453
Courtesy/Reading ................................................................74
Cruise ............................................................................191, 192 Daytime Running ..................................................................68
Electronic Stability Program(ESP) Indicator ...................181
Engine Temperature Warning ...........................................181
Exterior............................................................................67, 289Fog .........................................................................................451
Four Wheel Drive Indicator ...............................................317Hazard Warning Flasher ....................................................440
Headlights ........................................................................67, 69High Beam ..............................................................................68
Hill Descent Control Indicator .......................................... 206Illuminated Entry ..................................................................76
Interior ..............................................................................73, 74
Lights On Reminder..............................................................70
Low Fuel ...............................................................................186
Malfunction Indicator (Check Engine).............................184Park........................................................................................191Passing ....................................................................................69

685
Seat Belt Reminder .............................................................. 179Security Alarm..................................................................... 181
Service ................................................................................... 446Side Marker .......................................................................... 457
Traction Control .................................................................. 204
Transfer Case ....................................................................... 317Turn Signals ........................................... 71, 191, 289, 447, 452
Warning Instrument Cluster Descriptions .............. 181, 191
Limited-Slip Differential ................................................ 337, 530
Load Shed Battery Saver Mode............................................. 177
Load Shed Battery Saver On ................................................. 177
Load Shed Electrical Load Reduction .................................. 177
Load Shed Intelligent Battery Sensor ................................... 177
Loading Vehicle ...................................................................... 410 Tires....................................................................................... 537
Locks Automatic Door..................................................................... 39
Child Protection .................................................................... 39
Power Door ............................................................................ 35
Low Tire Pressure System ..................................................... 220
Lubrication, Body ................................................................... 517
Lug Nuts/Bolts ....................................................................... 565 M
Maintenance............................................................................. 100
Maintenance Free Battery ...................................................... 506
Maintenance Schedule ........................................................... 499 Malfunction Indicator Light (Check Engine) ......................184
Manual Park Release .........................................................................492
Service ...................................................................................677
Media Hub ...............................................................................643
Memory Seat ..............................................................................45
Methanol...................................................................................568
Mirrors ........................................................................................57 Electric Powered ....................................................................60
Heated .....................................................................................63
Memory...................................................................................45
Outside....................................................................................59
Rearview .............................................................57, 58, 59, 441 Trailer Towing .......................................................................62
Modifications/Alterations Vehicle.....................................................................................15
Monitor, Tire Pressure System ..............................................220
Mopar Parts..............................................................................676
MP3 Control ............................................................................. 643
Multi-Function Control Lever .................................................67 N
Navigation System (Uconnect GPS) .....................................397
New Vehicle Break-In Period ................................................297 O
Occupant Restraints ................................................................230
Octane Rating, Gasoline (Fuel)..............................................567
11