charging Ram 3500 2019 Owner's Manual

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CLIMATE CONTROLS ..................................................... 79
Climate Controls Without A Touchscreen
Overview ...................................................................... 79
Climate Controls With A Touchscreen Overview .... 83
Climate Control Functions ........................................... 90
Automatic Temperature Control (ATC) ................... 91
Operating Tips .............................................................. 91
 WINDOWS .......................................................................... 94
Power Windows ........................................................... 94
Wind Buffeting .............................................................. 97
 POWER SUNROOF — IF EQUIPPED ........................... 97
Single Pane Power Sunroof — If Equipped ............. 97
 HOOD ............................................................................. 101
To Open The Hood ..................................................... 101
To Close The Hood...................................................... 102
 TAILGATE ......................................................................... 102
Opening ........................................................................ 102
Closing .......................................................................... 103
Bed Step — If Equipped ............................................. 103
 GARAGE DOOR OPENER — IF EQUIPPED ............ 104
Before You Begin Programming HomeLink ........... 105
Canadian/Gate Operator Programming ................. 108
Using HomeLink ......................................................... 110
Security ......................................................................... 110
Troubleshooting Tips .................................................. 110
General Information .................................................... 110 
INTERNAL EQUIPMENT ...............................................111
Storage ...........................................................................111
Cupholders ..................................................................122
Electrical Power Outlets ............................................124
Power Inverter — If Equipped ................................. 126
Wireless Charging Pad — If Equipped ...................129
Overhead Sunglass Storage........................................130
 PICKUP BOX .....................................................................130
Cargo Camera — If Equipped ...................................132
 RAMBOX — IF EQUIPPED .............................................134
RamBox Integrated Box Side Storage Bins............... 134
RamBox Safety Warning .............................................137
Bed Divider — If Equipped........................................138
Bed Rail Tie-Down System .......................................142
 SLIDE-IN CAMPERS .......................................................144
Camper Applications ..................................................144
 EASY-OFF TAILGATE ....................................................144
Disconnecting The Rear Camera And Remote
Keyless Entry ................................................................144
Removing The Tailgate ...............................................146
Locking Tailgate........................................................... 146
 TRI-FOLD TONNEAU COVER — IF EQUIPPED ....... 147
Tri-Fold Tonneau Cover Removal.............................147
Tri-Fold Tonneau Cover Installation ........................ 153
Tri-Fold Tonneau Cover Cleaning ............................159

18 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal.
The key fob allows you to lock or unlock all doors, tailgate,
and the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m) using
a handheld key fob. The key fob does not need to be pointed
at the vehicle to activate the system.
NOTE:
• In the ON/RUN position, all key fob buttons will workuntil the vehicle reaches 3 mph (5 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped). Key Fob
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
1 — Emergency Key
2 — Unlock
3 — Lock
4 — Remote Start
5 — PANIC

126 GETTING TO KNOW YOUR VEHICLE
Power Inverter — If Equipped
If equipped, a 115 Volt (400 Watts Maximum) inverter may
be located inside the center console towards the right hand
side, just under the Wireless Charging Pad (if equipped).
This inverter can power cellular phones, electronics andother low power devices requiring power up to 400 Watts.
Certain high-end video game consoles exceed this power
limit, as will most power tools.
Center Console Power Inverter Outlet
There is also a second 115 Volt (400 Watts Maximum) power
inverter located on the rear of the center console. This
inverter can power cellular phones, electronics and other low
power devices requiring power up to 400 Watts. Certain
high-end video game consoles exceed this power limit, as
will most power tools.
CAUTION!
• Many accessories that can be plugged in draw power from the vehicle's battery, even when not in use (i.e.,
cellular phones, etc.). Eventually, if plugged in long
enough, the vehicle's battery will discharge sufficiently
to degrade battery life and/or prevent the engine from
starting.
• Accessories that draw higher power (i.e., coolers, vacuum cleaners, lights, etc.), will discharge the battery
even more quickly. Only use these intermittently and
with greater caution.
• After the use of high power draw accessories, or long periods of the vehicle not being started (with accesso -
ries still plugged in), the vehicle must be driven a suffi -
cient length of time to allow the generator to recharge
the vehicle's battery.

GETTING TO KNOW YOUR VEHICLE 129
Wireless Charging Pad — If Equipped
Wireless Charging PadYour vehicle may be equipped with a 15W 3A Qi wireless
charging pad located inside of the center console just below
the CD player (if equipped). This charging pad is designed to
wirelessly charge your Qi enabled mobile phone. Qi is a stan
-
dard that uses magnetic induction to transfer power to your
mobile device.
Your mobile phone must be designed for Qi wireless
charging. If the phone is not equipped with Qi wireless
charging functionality, an aftermarket sleeve or a specialized
back plate can be purchased from your mobile phone
provider or an local electronics retailer. Please see your
phone’s owner’s manual for further information.
The wireless charging pad is equipped with an anti-slip mat,
an adjustable cradle to hold your mobile phone in place and
an LED indicator light.
WARNING!
To avoid serious injury or death:
• Do not insert any objects into the receptacles.
• Do not touch with wet hands.
• Close the lid when not in use.
• If this outlet is mishandled, it may cause an electric shock and failure.
CAUTION!
The key fob should not be placed on the charging pad or
within 15 cm (150 mm) of it. Doing so can cause excessive
heat buildup and damage to the fob. Placing the fob in
close proximity of the charging pad blocks the fob from
being detected by the vehicle and prevents the vehicle
from starting.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 177
Commercial Settings — If Equipped
Commercial Settings allows the driver to set and recall addi-
tional features when the transmission is in PARK.
Push and release the up and down button until Commercial
Settings displays in the instrument cluster display.
Follow the prompts to enter the required PIN and enter the
Commercial Settings submenu.
Commercial Settings allows you to access the following
features:
• PTO — If Equipped
• Remote Ignition
• Idle Control
• Backup Alarm
• Commercial ParkSense — If Equipped
• Aux Switches
• PIN Setup
NOTE:
If the vehicle’s PIN is forgotten or not known, see an autho -
rized dealer to have the PIN reset.Battery Saver On/Battery Saver Mode Message —
Electrical Load Reduction Actions — If Equipped
This vehicle is equipped with an Intelligent Battery Sensor
(IBS) to perform additional monitoring of the electrical
system and status of the vehicle battery.
In cases when the IBS detects charging system failure, or the
vehicle battery conditions are deteriorating, electrical load
reduction actions will take place to extend the driving time
and distance of the vehicle. This is done by reducing power
to or turning off non-essential electrical loads.
Load reduction is only active when the engine is running. It
will display a message if there is a risk of battery depletion to
the point where the vehicle may stall due to lack of electrical
supply, or will not restart after the current drive cycle.
When load reduction is activated, the message “Battery
Saver On Some Systems May Have Reduced Power” will
appear in the instrument cluster.
These messages indicate the vehicle battery has a low state of
charge and continues to lose electrical charge at a rate that
the charging system cannot sustain.
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178 GETTING TO KNOW YOUR INSTRUMENT PANEL
NOTE:
• The charging system is independent from load reduction.The charging system performs a diagnostic on the
charging system continuously.
• If the Battery Charge Warning Light is on it may indicate a problem with the charging system. Refer to “Battery
Charge Warning Light” in “Getting To Know Your Instru -
ment Panel” for further information.

The electrical loads that may be switched off (if equipped), and
vehicle functions which can be affected by load reduction:

• Heated Seats/Vented Seats/Heated Wheel
• Rear Defroster And Heated Mirrors
• HVAC System
• 115V AC Power Inverter System
• Audio and Telematics System
Loss of the battery charge may indicate one or more of the
following conditions:
• The charging system cannot deliver enough electrical power to the vehicle system because the electrical loads are
larger than the capability of charging system. The charging
system is still functioning properly. • Turning on all possible vehicle electrical loads (e.g. HVAC
to max settings, exterior and interior lights, overloaded
power outlets +12V, 115V AC, USB ports) during certain
driving conditions (city driving, towing, frequent stop -
ping).
• Installing options like additional lights, upfitter electrical accessories, audio systems, alarms and similar devices.
• Unusual driving cycles (short trips separated by long parking periods).
• The vehicle was parked for an extended period of time (weeks, months).
• The battery was recently replaced and was not charged completely.
• The battery was discharged by an electrical load left on when the vehicle was parked.
• The battery was used for an extended period with the engine not running to supply radio, lights, chargers, +12V
portable appliances like vacuum cleaners, game consoles
and similar devices.

182 GETTING TO KNOW YOUR INSTRUMENT PANEL
— Battery Charge Warning Light
This warning light will illuminate when the battery is not
charging properly. If it stays on while the engine is running,
there may be a malfunction with the charging system.
Contact an authorized dealer as soon as possible.
This indicates a possible problem with the electrical system
or a related component.
— Oil Pressure Warning Light
This warning light will illuminate to indicate low engine oil
pressure. If the light turns on while driving, stop the vehicle,
shut off the engine as soon as possible, and contact an autho -
rized dealer. A chime will sound when this light turns on.
Do not operate the vehicle until the cause is corrected. This
light does not indicate how much oil is in the engine. The
engine oil level must be checked under the hood.
— Oil Temperature Warning Light
This warning light will illuminate to indicate the engine oil
temperature is high. If the light turns on while driving, stop
the vehicle and shut off the engine as soon as possible. Wait
for oil temperature to return to normal levels. — Electronic Throttle Control (ETC) Warning Light
This warning light will illuminate to indicate a problem with
the Electronic Throttle Control (ETC) system. If a problem is
detected while the vehicle is running, the light will either
stay on or flash depending on the nature of the problem.
Cycle the ignition when the vehicle is safely and completely
stopped and the transmission is placed in the PARK position.
The light should turn off. If the light remains on with the
vehicle running, your vehicle will usually be drivable;
however, see an authorized dealer for service as soon as
possible.
NOTE:
This light may turn on if the accelerator and brake pedals are
pressed at the same time.
If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will
come on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a bulb
check. If the light does not come on during starting, have the
system checked by an authorized dealer.

STARTING AND OPERATING 337
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional traction on
snow, ice, mud, sand and gravel, particularly when there is
a difference between the traction characteristics of the
surface under the right and left rear wheels. During normal
driving and cornering, the limited-slip unit performs simi-
larly to a conventional differential. On slippery surfaces,
however, the differential delivers more of the driving effort
to the rear wheel having the better traction.
The limited-slip differential is especially helpful during slip -
pery driving conditions. With both rear wheels on a slippery
surface, a slight application of the accelerator will supply
maximum traction. When starting with only one rear wheel
on an excessively slippery surface, slight momentary appli -
cation of the parking brake may be necessary to gain
maximum traction. Care should be taken to avoid sudden accelerations when
both rear wheels are on a slippery surface. This could cause
both rear wheels to spin, and allow the vehicle to slide side
-
ways on the crowned surface of a road or in a turn.
WINCH USAGE — POWER WAGON ONLY (IF
EQUIPPED)
Things To Know Before Using Your Winch
General Winch Information
Your vehicle is equipped with an electric vehicle recovery
winch. This winch uses the electrical power from the vehicle
charging system to power a motor that winds the winch rope
onto the winch drum via planetary gear reduction. By
nature, a winch is capable of generating very high forces and
should be used with care. Do not operate the winch without
reading and understanding the complete winch owner's
manual.
WARNING!
On vehicles equipped with a limited-slip differential
never run the engine with one rear wheel off the ground
since the vehicle may drive through the rear wheel
remaining on the ground. You could lose control of the
vehicle.
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338 STARTING AND OPERATING
Tensioning The Winch Rope
The winch rope must be properly tensioned before use.
Follow the instructions below to tension the rope:
1. Un-spool the rope leaving five wraps of rope on thewinch drum.
2. Attach the hook to a suitable anchor point.
3. Apply at least 1,000 lbs (454 kg) of tension to the rope while winding the rope. Always use care to ensure the
rope does not pile up on one side of the drum and is
neatly wound onto the drum. Low Voltage Interrupt
Your winch is equipped with a device that will interrupt
winch function if the vehicle charging system voltage drops
to a low level. The winch will not power-in or out for 30
seconds if this device is tripped. If the interrupt is tripped,
the vehicle should be operated at high idle for a few minutes
to allow the vehicle charging system to recover before
continuing to winch.
CAUTION!
Be certain the anchor will withstand the load required to
tension the winch rope.CAUTION!
The winch rope must spool on the winch drum in the
direction indicated on the drum rotation decal on the
winch.

340 STARTING AND OPERATING
1.Motor: The winch motor is powered by the vehicle
charging system.
2. Remote Socket: The remote socket (which will be located
on the bumper assembly) allows the remote control to be
attached to the control pack to allow the winch to func -
tion.
3. Winch Drum With Integral Brake: The winch drum
allows the rope to be stored on the winch and transmits
force to the rope. The winch is equipped with an integral
brake that will stop rotation of the winch drum if the
winch motor is stopped.
4. Synthetic Rope: The synthetic rope allows the winch to
be connected to an anchor to provide a pulling force. This
synthetic rope is highly flexible, lightweight, and it floats. 5.
Clutch Lever: The clutch lever allows the winch drum to
be disconnected from the winch motor to allow the rope
to be pulled from the winch by hand.
6. Remote Control: The remote control provides the inter -
face between the winch operator and the winch. The
remote control provides the ability to power the winch in,
out, and stop the winch. To operate the winch, the toggle
switch is pressed down to power the winch in and up to
power the winch out. The winch will stop if the switch is
left in the neutral (center) position.
Fairlead: The hawse fairlead acts as a guide for the synthetic
rope and minimizes damage to the rope. CAUTION!
If not installed, the hook strap must be placed on the
hook.