tailgate Ram 3500 2019 User Guide

146 GETTING TO KNOW YOUR VEHICLE
Removing The Tailgate
1. Disconnect the wiring harness for the rear camera and orpower locks (if equipped).
NOTE:
Refer to “Disconnecting The Rear Camera And Remote
Keyless Entry” in this section.
2. Unlatch the tailgate and remove the support cables by releasing the lock tang from the pivot.

NOTE:
Make sure tailgate is supported when removing support cables.

Locking Tang 3. Position the tailgate on a 45 degree angle.
4. Raise the right side of the tailgate until the right side pivot
clears the hanger bracket.
5. Slide the entire tailgate to the right to free the left side pivot.
6. Remove the tailgate from the vehicle.
NOTE:
Do not carry the tailgate loose in the truck pickup box.
Locking Tailgate
The tailgate can be locked using the key fob lock button.
WARNING!
To avoid inhaling carbon monoxide, which is deadly, the
exhaust system on vehicles equipped with “Cap or
Slide-In Campers” should extend beyond the
overhanging camper compartment and be free of leaks.

GETTING TO KNOW YOUR VEHICLE 147
TRI-FOLD TONNEAU COVER — IF EQUIPPED
Your vehicle may be equipped with a Tri-Fold Tonneau
Cover which consists of different features:
• Easy Tri-Fold cover
• Tonneau fore aft locator
• Crosscar inside bed locator
• Front and rear clamps
• Stowage strap
• Locking capability
NOTE:
The Tonneau Cover can be folded up and secured at the front
of the box without removing it completely.
Tri-Fold Tonneau Cover Removal
To remove the Tonneau Cover, follow the next steps:
1. Open the tailgate to gain access to the rear pair ofTonneau Cover clamps located on the underside of the
cover (left and right side).
Clamped Position
NOTE:
If clamp wire is damaged replace immediately.
2

386 STARTING AND OPERATING
(Continued)
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the rear bumper is free of snow, ice, mud, dirtand debris to keep the ParkSense system operating prop -
erly.
• Jackhammers, large trucks, and other vibrations could affect the performance of ParkSense.
• When you move the gear selector into REVERSE with ParkSense turned off, the instrument cluster display will
show "Off" on the vehicle graphic arcs for as long as the
vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio when it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to scratch or damage them. The sensors must not be covered
with ice, snow, slush, mud, dirt or debris. Failure to do so
can result in the system not working properly. The Park -Sense system might not detect an obstacle behind the
fascia/bumper, or it could provide a false indication that
an obstacle is behind the fascia/bumper.
• Ensure the ParkSense system is OFF if objects such as bicycle carriers, trailer hitches, etc., are placed within
18 inches (45 cm) of the rear fascia/bumper while driving
the vehicle. Failure to do so can result in the system misin -
terpreting a close obstacle as a sensor problem, causing the
"Rear ParkSense Unavailable Service Required" message
to appear in the instrument cluster display.
• On vehicles equipped with a tailgate, ParkSense should be disabled when the tailgate is in the lowered or open posi -
tion and the vehicle is in REVERSE. A lowered tailgate
could provide a false indication that an obstacle is behind
the vehicle.
WARNING!
• Drivers must be careful when backing up even when using ParkSense. Always check carefully behind your
vehicle, look behind you, and be sure to check for
pedestrians, animals, other vehicles, obstructions, and
blind spots before backing up. You are responsible for
safety and must continue to pay attention to your
surroundings. Failure to do so can result in serious
injury or death.

STARTING AND OPERATING 395
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the front and rear bumpers are free of snow,ice, mud, dirt and debris to keep the ParkSense system
operating properly.
• Jackhammers, large trucks, and other vibrations could affect the performance of ParkSense.
• When you move the gear selector to the REVERSE position and Front or Rear ParkSense is turned off, the instrument
cluster display will show "Off" on the vehicle graphic arcs.
This vehicle graphic will be displayed for as long as the
vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio when it is sounding a tone. • Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be covered
with ice, snow, slush, mud, dirt or debris. Failure to do so
can result in the system not working properly. The Park -
Sense system might not detect an obstacle behind or in
front of the fascia/bumper, or it could provide a false indi -
cation that an obstacle is behind or in front of the fascia/
bumper.
• Use the ParkSense switch to turn the ParkSense system off if obstacles such as bicycle carriers, trailer hitches, etc. are
placed within 18 inches (45 cm) from the rear fascia/
bumper. Failure to do so can result in the system misinter -
preting a close obstacle as a sensor problem, causing the
“Front/Rear ParkSense Unavailable Service Required”
message to be appear in the instrument cluster display.
• On vehicles equipped with a tailgate, ParkSense should be disabled when the tailgate is in the lowered or open posi -
tion. A lowered tailgate could provide a false indication
that an obstacle is behind the vehicle.
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STARTING AND OPERATING 399
The ParkView Camera is located in the center of the tailgate
handle.
NOTE:
If snow, ice, mud, or any foreign substance builds up on the
camera lens, clean the lens, rinse with water, and dry with a
soft cloth. Do not cover the lens.
Zoom View
When the Rear View Camera image is being displayed, and
the vehicle speed is below 8 mph (13 km/h) while in any
gear selector position, Zoom View is available. By pressing
the “magnifying glass” icon in the upper left of the displayscreen, the image will zoom in to four times the standard
view. Pressing the icon a second time will return the view to
the standard Backup Camera display.
When Zoom View is selected while the vehicle is in
REVERSE, then shifted to DRIVE, the camera delay view will
display the standard Backup Camera view. If the vehicle is
then returned to REVERSE gear from DRIVE, the Zoom
View selection will automatically resume.
Shifting to NEUTRAL from any gear will maintain the
selected view (Zoom or Standard) as long as the vehicle is
below 8 mph (13 km/h).
If the vehicle is in PARK, Zoom View is available until the
gear selector is placed in DRIVE or REVERSE and speeds are
at or above 8 mph (13 km/h).
NOTE:
• If the vehicle in is DRIVE, NEUTRAL, or REVERSE, and speed is greater than or equal to 8 mph (13 km/h), ZoomView is unavailable and the icon will appear grey.
• While in Zoom View, the guidelines will not be visible.
CAUTION!
• To avoid vehicle damage, ParkView should only be used as a parking aid. The ParkView camera is unable
to view every obstacle or object in your drive path.
• To avoid vehicle damage, the vehicle must be driven slowly when using ParkView to be able to stop in time
when an obstacle is seen. It is recommended that the
driver look frequently over his/her shoulder when
using ParkView.5

STARTING AND OPERATING 401
• The display will always default to the Trailer Cameradisplay (AUX 1).
• The “X” button is not available when the vehicle is in REVERSE unless it is acting as a back button within
camera views. The camera image must always be
displayed when the vehicle is in REVERSE.
SURROUND VIEW CAMERA SYSTEM — IF EQUIPPED

Your vehicle may be equipped with the Surround View Camera
System that allows you to see an on-screen image of the surround -
ings and top view of your vehicle whenever the gear selector is put
into REVERSE or a different view is selected through the "on screen
soft buttons". The top view of the vehicle will show which doors are
open. The image will be displayed on the touchscreen display along
with a caution note “Check Entire Surroundings” across the top of
the screen. After five seconds, this note will disappear. The
Surround View Camera System is comprised of four sequential
cameras located in the front grille, rear tailgate and side mirrors.

NOTE:
• The Surround View Camera System has programmable settings that may be selected through the Uconnect
System. Refer to “Uconnect Settings” in “Multimedia” for
further information. When the vehicle is shifted into REVERSE, the rear camera
view and top view is the default view of the system (Auto
-
matic Activation).
When the vehicle is shifted out of REVERSE (with camera
delay turned on), the camera image will continue to be
displayed for up to 10 seconds after shifting out of REVERSE
unless the vehicle speed exceeds 8 mph (13 km/h), the
vehicle is shifted into PARK or the ignition is switched to the
OFF position. There is a touch screen button (X) to disable the
display of the camera image.
When the vehicle is shifted out of REVERSE (with camera
delay turned off), the surround view camera mode is exited
and the last known screen appears again.
While the “rear view” is displayed, and if enabled, active
guide lines are overlaid on the image to illustrate the width
of the vehicle, including the side view mirrors and its
projected backup path based on the steering wheel position.
Different colored zones indicate the distance to the rear of
the vehicle.
5

IN CASE OF EMERGENCY 473
Removing The Spare Tire
1. Remove the spare tire before attempting to jack up thetruck. Attach the lug wrench to the extension tubes with
the curved angle facing away from the vehicle. Insert the
extension tube through the access hole between the lower
tailgate and the top of the bumper and into the winch
mechanism tube.
Inserting The Extension Tubes Into The Access Hole
WARNING!
After using the jack and tools, always reinstall them in
the original carrier and location. While driving you may
experience abrupt stopping, rapid acceleration or sharp
turns. A loose jack, tools, bracket or other objects in the
vehicle may move around with force, resulting in serious
injury.
6

SERVICING AND MAINTENANCE 517
• Belt broken (note: identify and correct problem before newbelt is installed)
• Noise (objectionable squeal, squeak, or rumble is heard or felt while drive belt is in operation)
Some conditions can be caused by a faulty component such
as a belt pulley. Belt pulleys should be carefully inspected for
damage and proper alignment.
Belt replacement on some models requires the use of special
tools, we recommend having your vehicle serviced at an
authorized dealer.
Body Lubrication
Locks and all body pivot points, including such items as seat
tracks, door hinge pivot points and rollers, liftgate, tailgate,
decklid, sliding doors and hood hinges, should be lubricated
periodically with a lithium based grease, such as Mopar
Spray White Lube to assure quiet, easy operation and to
protect against rust and wear. Prior to the application of any
lubricant, the parts concerned should be wiped clean to
remove dust and grit; after lubricating excess oil and grease
should be removed. Particular attention should also be given
to hood latching components to ensure proper function. When performing other underhood services, the hood latch,
release mechanism and safety catch should be cleaned and
lubricated.
The external lock cylinders should be lubricated twice a year,
preferably in the Fall and Spring. Apply a small amount of a
high quality lubricant, such as Mopar Lock Cylinder Lubri
-
cant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and the wind -
shield periodically with a sponge or soft cloth and a mild
nonabrasive cleaner. This will remove accumulations of salt
or road film.
Operation of the wipers on dry glass for long periods may
cause deterioration of the wiper blades. Always use washer
fluid when using the wipers to remove salt or dirt from a dry
windshield.
Avoid using the wiper blades to remove frost or ice from the
windshield. Keep the blade rubber out of contact with petro -
leum products such as engine oil, gasoline, etc.
7

679
Automatic Door Locks ............................................................. 39
Automatic Headlights .............................................................. 69
Automatic Tailgate Release ................................................... 102
Automatic Temperature Control (ATC) ................................ 91
Automatic Transmission ................................................ 301, 529 Adding Fluid ....................................................................... 529Fluid And Filter Change .................................................... 529
Fluid Change........................................................................ 529
Fluid Level Check ....................................................... 528, 529
Fluid Type .................................................................... 528, 574
Special Additives................................................................. 528
Automatic Transmission Limp Home Mode ...................... 306
Auxiliary Driving Systems .................................................... 208
Axle Fluid......................................................................... 529, 574
Axle Lubrication...................................................................... 529 B
Back-Up .................................................................................... 397
Back-Up Camera ..................................................................... 397
Bar, Stabilizer/Sway System ................................................. 322
Battery............................................................................... 182, 506 Charging System Light....................................................... 182
Keyless Key Fob Replacement ............................................ 21
Battery Saver Feature ............................................................... 73 Belts, Seat ................................................................................. 287
Blind Spot Monitoring............................................................ 208
Body Builders Guide ................................................................ 15 Body Mechanism Lubrication ...............................................517
B-Pillar Location ......................................................................537
Brake Assist System ................................................................197
Brake Control System .............................................................196
Brake Fluid .......................................................................527, 574
Brake System....................................................................527, 565 Fluid Check ..........................................................................527
Master Cylinder ...................................................................527Parking ..................................................................................298
Warning Light......................................................................180
Brake/Transmission Interlock ..............................................301
Bulb Replacement ...................................................................446
Bulbs, Light ......................................................................289, 446 C
Cab Top Clearance Lights ......................................................455
Camera...................................................................................... 397
Camera, Rear....................................................................397, 401
Camper .....................................................................................144
Capacities, Fluid ......................................................................571
Caps, Filler Oil (Engine) ..................................................................504, 508
Radiator (Coolant Pressure)...............................................525
Car Washes ..............................................................................558
Carbon Monoxide Warning ...........................................286, 570
Cargo Light ................................................................................72 Cellular Phone .........................................................................647
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687
Rearward ................................................................................ 44
Recline..................................................................................... 44
Tilt ........................................................................................... 44
Up ............................................................................................ 44
Power Steering Fluid .............................................................. 574
Pregnant Women And Seat Belts.......................................... 242
Pretensioners Seat Belts............................................................................... 242 R
Radial Ply Tires ....................................................................... 543
Radiator Cap (Coolant Pressure Cap).......................... 522, 525
Radio Frequency General Information ........................................... 24, 29, 31, 38
Radio Operation ...................................................................... 647
Rain Sensitive Wiper System................................................... 78
Ramp Travel Index ................................................................. 324
Rear Axle (Differential) .......................................................... 529
Rear Camera ............................................................................ 401
Rear Cargo Area Utility Rails................................................ 142
Rear Cross Path ....................................................................... 213
Rear ParkSense System .................................................. 379, 387
Rear Window, Sliding .............................................................. 97
Reclining Rear Seats ................................................................. 43
Recreational Towing ............................................................... 430 Shifting Into Transfer Case Neutral (N) .......................... 433
Shifting Out Of Transfer Case Neutral (N) ..................... 435 Reformulated Gasoline........................................................... 568
Refrigerant................................................................................512
Release, Hood ..........................................................................101
Release, Tailgate ......................................................................102
Reminder, Seat Belt .................................................................232
Remote Keyless Entry...............................................................19 Panic Alarm............................................................................19
Programming Additional Key Fobs ............................. 24, 30
Remote Starting Exit Remote Start Mode........................................................29

Uconnect Customer Programmable Features ... 588, 613, 633

Uconnect Settings ................................................588, 613, 633
Replacement Bulbs..................................................................446
Replacement Keys .....................................................................31
Replacement Tires ...................................................................546
Reporting Safety Defects ........................................................676
Restraints, Child ......................................................................258
Restraints, Head ........................................................................51 Rotation, Tires..........................................................................553 S
Safety Checks Inside Vehicle .................................................287
Safety Checks Outside Vehicle ..............................................289
Safety Defects, Reporting .......................................................676
Safety Information, Tire .........................................................531
Safety Tips ................................................................................286
Safety, Exhaust Gas.................................................................286
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