Ram 3500 2019 Owner's Manual

IN CASE OF EMERGENCY 489
Preparations For Jump Start
The battery in your vehicle is located in the front of the
engine compartment, behind the left headlight assembly.
NOTE:
The positive battery post may be covered with a protective
cap if equipped. Lift up on the cap to gain access to the posi-
tive battery post. Do not jump off fuses. Only jump directly
off positive post which has a positive (+) symbol on or
around the post.
Positive Battery Post 1. Apply the parking brake, shift the automatic transmis-
sion into PARK and turn the ignition OFF.
2. Turn off the heater, radio, and all unnecessary electrical accessories.
WARNING!
• Take care to avoid the radiator cooling fan whenever the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan blades.
• Remove any metal jewelry such as rings, watch bands and bracelets that could make an inadvertent electrical
contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your skin or eyes and generate hydrogen gas which is flammable
and explosive. Keep open flames or sparks away from
the battery.
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490 IN CASE OF EMERGENCY
3. If using another vehicle to jump start the battery, park thevehicle within the jumper cables’ reach, apply the
parking brake and make sure the ignition is OFF.
Jump Starting Procedure
Connecting The Jumper Cables
1. Connect the positive (+) end of the jumper cable to the
positive (+) post of the discharged vehicle.
NOTE:
Do not jump off fuses. Only jump directly off positive
post.
2. Connect the opposite end of the positive (+) jumper cable
to the positive (+) post of the booster battery.
3. Connect the negative (-) end of the jumper cable to the
negative (-) post of the booster battery.
4. Connect the opposite end of the negative (-) jumper cable
to a good engine ground (exposed metal part of the
discharged vehicle’s engine) away from the battery and
the fuel injection system.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury could
result.
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle or
the discharged vehicle.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.

491
5. Start the engine in the vehicle that has the booster battery,let the engine idle a few minutes, and then start the
engine in the vehicle with the discharged battery.
6. Once the engine is started, remove the jumper cables in the reverse sequence:
Disconnecting The Jumper Cables
1. Disconnect the negative (-) end of the jumper cable from
the engine ground of the vehicle with the discharged
battery.
2. Disconnect the opposite end of the negative (-) jumper
cable from the negative (-) post of the booster battery. 3. Disconnect the positive
(+) end of the jumper cable from
the positive (+) post of the booster battery.
4. Disconnect the opposite end of the positive (+) jumper
cable from the positive (+) post of the vehicle with the
discharged battery.
If frequent jump starting is required to start your vehicle you
should have the battery and charging system inspected at an
authorized dealer.
CAUTION!
Do not connect jumper cable to any of the fuses on the
positive battery terminal. The resulting electrical current
will blow the fuse.
CAUTION!
Accessories plugged into the vehicle power outlets draw
power from the vehicle’s battery, even when not in use
(i.e., cellular devices, etc.). Eventually, if plugged in long
enough without engine operation, the vehicle’s battery
will discharge sufficiently to degrade battery life and/or
prevent the engine from starting.
6

492 IN CASE OF EMERGENCY
MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION
In order to push or tow the vehicle in cases where the trans-
mission will not shift out of PARK (such as a dead battery), a
Manual Park Release is available. Manual Park Release Pull Strap
Follow these steps to activate the Manual Park Release:
1. Firmly apply the parking brake.
2. Using a small screwdriver or similar tool, remove the Manual Park Release access cover, which is just above the
parking brake release handle, below and to the left of the
steering column.
3. Press and maintain firm pressure on the brake pedal.
WARNING!
Always secure your vehicle by fully applying the
parking brake before activating the Manual Park
Release. In addition, you should be seated in the driver’s
seat with your foot firmly on the brake pedal when
activating the Manual Park Release. Activating the
Manual Park Release will allow your vehicle to roll away
if it is not secured by the parking brake, or by proper
connection to a tow vehicle. Activating the Manual Park
Release on an unsecured vehicle could lead to serious
injury or death for those in or around the vehicle.

IN CASE OF EMERGENCY 493
4. Using the screwdriver or similar tool, push the ManualPark Release lever locking tab (just below the middle of
the lever) to the right.
5. While holding the locking tab in the disengaged position, pull the tether strap to rotate the lever rearward, until it
locks in place pointing towards the driver's seat. Release
the locking tab and verify that the Manual Park Release
lever is locked in the released position.
6. The vehicle is now out of PARK and can be towed. Release the parking brake only when the vehicle is
securely connected to a tow vehicle.
To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its orig -
inal position, until the locking tab snaps into place to
secure the lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed position.
4. Re-install the access cover.IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the poten -
tial for overheating by taking the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, place the transmission in NEUTRAL, but do not increase the engine idle speed while
preventing vehicle motion with the brakes.
NOTE:
There are steps that you can take to slow down an impending
overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C system adds heat to the engine cooling system and turning
the A/C off can help remove this heat.
• You can also turn the temperature control to maximum heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement to
the radiator and aids in removing heat from the engine
cooling system.
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494 IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Then shift back and forth between DRIVE and REVERSE,
while gently pressing the accelerator. Use the least amount ofaccelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
• For trucks equipped with an 8–speed transmission, shifts
between DRIVE and REVERSE can only be achieved at
wheel speeds of 5 mph (8 km/h) or less. Whenever the
transmission remains in NEUTRAL for more than two
seconds, you must press the brake pedal to engage DRIVE
or REVERSE.
• Push the "ESC Off" switch, to place the Electronic Stability Control (ESC) system in "Partial Off" mode, before rocking
the vehicle. Refer to “Electronic Brake Control” in “Safety”
for further information. Once the vehicle has been freed,
push the "ESC Off" switch again to restore "ESC On" mode.
WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze) or steam from your radiator. If you see or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open a cooling system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
WARNING!

Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even failure,
of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continuously
without stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.

IN CASE OF EMERGENCY 495
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled
vehicles may also be towed as described under “Recreational
Towing” in the “Starting And Operating” section.
NOTE:
Vehicles equipped with the Air Suspension System must be
placed in Transport mode, before tying them down (from the
body) on a trailer or flatbed truck. If the vehicle cannot be
placed in Transport mode (for example, engine will not run),
tie-downs must be fastened to the axles (not to the body).
Failure to follow these instructions may cause fault codes to
be set and/or cause loss of proper tie-down tension.
Refer to "Air Suspension System — If Equipped" in "Starting
And Operating" for more information.
CAUTION!
• Racing the engine or spinning the wheels may lead to transmission overheating and failure. Allow the engine
to idle with the transmission in NEUTRAL for at least
one minute after every five rocking-motion cycles. This
will minimize overheating and reduce the risk of trans -
mission failure during prolonged efforts to free a stuck
vehicle.
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also
damage the tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission shifting occur -
ring).
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496 IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode. If the key fob is unavailable or the vehicle's battery is
discharged, refer to ”Manual Park Release” in this section for
instructions on shifting the transmission out of PARK for
towing.
Towing
Condition Wheels OFF
The Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in
NEUTRAL
•30 mph (48 km/h) max speed
•30 miles (48 km) max distance
(8–speed transmission) See instructions in “Recreational Towing”
under “Starting And Operating”
• Automatic Transmission in
PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.

IN CASE OF EMERGENCY 497
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission is
operable, the vehicle may be towed (with rear wheels on the
ground) under the following conditions:
• The transmission must be in NEUTRAL.
NOTE:
Refer to "Manual Park Release" in this section for instructions
on shifting the transmission to NEUTRAL when the engine
is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km) for 8–speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30 miles (48 km) for 8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with the front wheels raised and the rear
wheels on a towing dolly, or (when using a suitable steering wheel stabilizer to hold the front wheels in the straight posi
-
tion) with the rear wheels raised and the front wheels on the
ground.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the vehicle on a
flatbed or with one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the transfer case is
operable, the vehicle may be towed (in the forward direction,
with ALL wheels on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And Operating”
for further information and detailed instructions. CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
6

498 IN CASE OF EMERGENCY
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE:
For off-road recovery, it is recommended to use both of the
front tow hooks to minimize the risk of damage to the
vehicle.
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Enhanced Accident Response
System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder (EDR).
The main purpose of an EDR is to record data that will assist
in understanding how a vehicle’s systems performed under
certain crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Event Data Recorder (EDR).
CAUTION!
• Front or rear wheel lifts must not be used (if the remaining wheels are on the ground). Internal damage
to the transmission or transfer case will occur if a front
or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks. Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for tow
truck hookup or highway towing. You could damage
your vehicle.