four wheel drive Ram 3500 2019 Owner's Manual

6
STARTING AND OPERATING
STARTING THE ENGINE .............................................. 290
Automatic Transmission ............................................ 291
Tip Start Feature ......................................................... 291
Keyless Enter-N-Go — Ignition................................. 291
Normal Starting Using ENGINE START/STOP
Button ......................................................................... 292

Cold Weather Operation (Below –22°F Or −30°C) ..... 296

After Starting................................................................ 296
 ENGINE BLOCK HEATER — IF EQUIPPED .............. 297
 ENGINE BREAK-IN RECOMMENDATIONS ............ 297
 PARKING BRAKE ........................................................... 298
 AUTOMATIC TRANSMISSION ................................... 299
Ignition Park Interlock ................................................ 301
Brake/Transmission Shift Interlock System ........... 301
Eight-Speed Automatic Transmission .................... 301
 ACTIVE NOISE CANCELLATION ............................... 308
 FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED .................................................................... 309
Four-Position Electronically Shifted Transfer
Case — If Equipped ................................................... 309
Manually Shifted Transfer Case — If Equipped ..... 314 
AIR SUSPENSION SYSTEM (2500/3500 MODELS) —
IF EQUIPPED .....................................................................317
Description.................................................................... 317
Air Suspension Modes ................................................318
Instrument Cluster Display Messages ......................320
Operation ......................................................................320
 AXLE LOCKER SYSTEM — POWER WAGON
MODELS ONLY (IF EQUIPPED)....................................320
 STABILIZER/SWAY BAR SYSTEM — POWER WAGON
ONLY ................................................................................322
 SAFE OFF-ROAD DRIVING — POWER WAGON
ONLY .................................................................................324
Off-Road Driving Tips And Vehicle
Characteristics ............................................................324
Driving In Snow, Mud And Sand .............................326
Crossing Obstacles (Rocks And Other High
Points)............................................................................327
Hill Climbing................................................................329
Driving Through Water ..............................................331
Airing Down For Off-Road Driving .........................332
Vehicle Recovery .........................................................333
After Driving Off-Road...............................................336
 LIMITED-SLIP DIFFERENTIAL ....................................337

8
PARKSENSE FRONT AND REAR PARK ASSIST ..... 387
ParkSense Sensors ....................................................... 388
ParkSense Warning Display ...................................... 388
ParkSense Display ....................................................... 389
Enabling And Disabling Front And/Or Rear
ParkSense ...................................................................... 394
Service The ParkSense Front/Rear Park Assist
System ........................................................................... 394
Cleaning The ParkSense System ............................... 395
ParkSense System Usage Precautions ...................... 395
 PARKVIEW REAR BACK UP CAMERA ................. 397
 SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ................................................................... 401
 REFUELING THE VEHICLE — GAS ENGINE .......... 408
Loose Fuel Filler Cap Message ................................. 410
 VEHICLE LOADING .................................................... 410
Gross Vehicle Weight Rating (GVWR) .................... 410
Payload.......................................................................... 410
Gross Axle Weight Rating (GAWR) ......................... 410
Tire Size......................................................................... 410
Rim Size ........................................................................ 410
Inflation Pressure......................................................... 410
Curb Weight ................................................................. 411
Loading ......................................................................... 411 
TRAILER TOWING ........................................................411
Common Towing Definitions ....................................412
Trailer Hitch Type and Maximum Trailer
Weight ...........................................................................417
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................................418
Trailer And Tongue Weight .....................................418
Towing Requirements ................................................418
Towing Tips .................................................................426
 SNOWPLOW .................................................................... 427
2500/3500 Models Only..............................................427
 RECREATIONAL TOWING (BEHIND MOTORHOME,
ETC.) ...................................................................................430
Towing This Vehicle Behind Another Vehicle ........430
Recreational Towing — Two-Wheel Drive
Models ...........................................................................431
Recreational Towing — Four-Wheel Drive
Models ...........................................................................432
 DRIVING TIPS ...................................................................436
Driving On Slippery Surfaces ...................................436
Driving Through Water .............................................437
Off-Road Driving Tips ..............................................438

9
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ............................. 440
 ASSIST AND SOS SYSTEM — IF EQUIPPED .............. 441
 BULB REPLACEMENT ................................................... 446
Replacement Bulbs ..................................................... 446
Replacing Exterior Bulbs ............................................ 447
 FUSES.................................................................................. 457
Power Distribution Center ......................................... 458
 JACKING AND TIRE CHANGING .......................... 469
Jack Location ................................................................ 470
Removal Of Jack And Tools ....................................... 470
Removing The Spare Tire ........................................... 473
Preparations For Jacking ............................................ 476
Jacking Instructions ..................................................... 477
To Stow The Flat Or Spare ...................................... 483
Reinstalling The Jack And Tools ............................... 485
Hub Caps/Wheel Covers — If Equipped .............. 487
 JUMP STARTING ............................................................ 488
Preparations For Jump Start ...................................... 489
Jump Starting Procedure ............................................ 490
 MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION ............................................................... 492 
IF YOUR ENGINE OVERHEATS ..................................493
 FREEING A STUCK VEHICLE ......................................494
 TOWING A DISABLED VEHICLE ...............................495
Two-Wheel Drive Models .......................................... 497
Four-Wheel Drive Models .......................................... 497
Emergency Tow Hooks — If Equipped....................498
 ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................498
 EVENT DATA RECORDER (EDR)................................. 498
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ............................................499
Maintenance Plan ........................................................500
Heavy Duty Use Of The Vehicle ...............................503
 ENGINE COMPARTMENT .......................................... 504
6.4L Engine ..................................................................504
Checking Oil Level — Gas Engine ...........................505
Adding Washer Fluid ................................................505
Maintenance-Free Battery .......................................... 506

13
INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents. In the attached Warranty Booklet you will find a
description of the services that FCA offers to its customers,
the Warranty Certificate and the details of the terms and
conditions for maintaining its validity. Please take the time
to read all of these publications carefully before driving your
vehicle for the first time. Following the instructions, recom -
mendations, tips, and important warnings in this manual
will help assure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
tion, that may or may not be applicable to your vehicle, will
1

GETTING TO KNOW YOUR INSTRUMENT PANEL 187
Under-inflation also reduces fuel efficiency and tire tread
life, and may affect the vehicle’s handling and stopping
ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility to maintain
correct tire pressure, even if under-inflation has not reached
the level to trigger illumination of the TPMS low tire pres-
sure telltale.
Your vehicle has also been equipped with a TPMS malfunc -
tion indicator to indicate when the system is not operating
properly. The TPMS malfunction indicator is combined with
the low tire pressure telltale. When the system detects a
malfunction, the telltale will flash for approximately one
minute and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle start-ups as
long as the malfunction exists. When the malfunction indi -
cator is illuminated, the system may not be able to detect or
signal low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the installation
of replacement or alternate tires or wheels on the vehicle that
prevent the TPMS from functioning properly. Always check
the TPMS malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the replace -
ment or alternate tires and wheels allow the TPMS to
continue to function properly. — Anti-Lock Brake (ABS) Warning Light
This warning light monitors the Anti-Lock Brake System
(ABS). The light will turn on when the ignition is placed in
the ON/RUN or ACC/ON/RUN position and may stay on
for as long as four seconds.
If the ABS light remains on or turns on while driving, then
the Anti-Lock portion of the brake system is not functioning
and service is required as soon as possible. However, the
conventional brake system will continue to operate
normally, assuming the Brake Warning Light is not also on. CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures and
warning have been established for the tire size equipped
on your vehicle. Undesirable system operation or sensor
damage may result when using replacement equipment
that is not of the same size, type, and/or style.
Aftermarket wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire Pressure
Monitoring System (TPMS) sensor to become
inoperable. After using an aftermarket tire sealant it is
recommended that you take your vehicle to your
authorized dealer to have your sensor function checked.
3

190 GETTING TO KNOW YOUR INSTRUMENT PANEL
— 4WD Lock Indicator Light
This light alerts the driver that the vehicle is in the
four-wheel drive LOCK mode. The front and rear drivesh -
afts are mechanically locked together, forcing the front and
rear wheels to rotate at the same speed.
Refer to “Four-Wheel Drive Operation” in “Starting And
Operating” for further information on four-wheel drive
operation and proper use.
— 4WD Low Indicator Light — If Equipped
This light alerts the driver that the vehicle is in the
four-wheel drive LOW mode. The front and rear driveshafts
are mechanically locked together forcing the front and rear
wheels to rotate at the same speed. Low range provides a
greater gear reduction ratio to provide increased torque at
the wheels.
Refer to “Four-Wheel Drive Operation — If Equipped” in
“Starting And Operating” for further information on
four-wheel drive operation and proper use.
— 4WD High Indicator Light — If Equipped
This light alerts the driver that the vehicle is in the
four-wheel drive HIGH mode. The front and rear driveshafts are mechanically locked together forcing the front and rear
wheels to rotate at the same speed.
— NEUTRAL Indicator Light — If Equipped
This light alerts the driver that the 4WD power transfer case
is in the NEUTRAL mode and the front and rear driveshafts
are disengaged from the powertrain.
Green Indicator Lights
— Adaptive Cruise Control (ACC) Set With Target
Light — If Equipped
This will display when the ACC is set and a target vehicle is
detected.
Refer to “Adaptive Cruise Control (ACC) — If Equipped” in
“Starting And Operating” for further information.
— Adaptive Cruise Control (ACC) Set With No Target
Detected Indicator Light — If Equipped
This light will turn on when the Adaptive Cruise Control is
SET and there is no target vehicle detected.
Refer to "Adaptive Cruise Control (ACC) — If Equipped" in
"Starting And Operating" for further information.

200 SAFETY
6. Push the “ESC Off” button located in the lower switchbank below the climate control four times within 20
seconds. The “ESC Off Indicator Light” should turn on
and turn off two times.
7. Rotate the steering wheel back to center and then an addi -
tional slightly more than one-half turn to the right.
8. Turn the ignition to the OFF mode and then back to ON. If the sequence was completed properly, the “ESC Off
Indicator Light” will blink several times to confirm HSA
is disabled.
9. Repeat these steps if you want to return this feature to its previous setting.
Traction Control System (TCS)
This system monitors the amount of wheel spin of each of the
driven wheels. If wheel spin is detected, the TCS may apply
brake pressure to the spinning wheel(s) and/or reduce
engine power to provide enhanced acceleration and stability.
A feature of the TCS, Brake Limited Differential (BLD), func -
tions similar to a limited slip differential and controls the
wheel spin across a driven axle. If one wheel on a driven axle
is spinning faster than the other, the system will apply the brake of the spinning wheel. This will allow more engine
power to be applied to the wheel that is not spinning. BLD
may remain enabled even if TCS and ESC are in a reduced
mode.
Electronic Stability Control (ESC)
This system enhances directional control and stability of the
vehicle under various driving conditions. ESC corrects for
oversteering or understeering of the vehicle by applying the
brake of the appropriate wheel(s) to assist in counteracting
the oversteer or understeer condition. Engine power may
also be reduced to help the vehicle maintain the desired path.
ESC uses sensors in the vehicle to determine the vehicle path
intended by the driver and compares it to the actual path of
the vehicle. When the actual path does not match the
intended path, ESC applies the brake of the appropriate
wheel to assist in counteracting the oversteer or understeer
condition.
• Oversteer — when the vehicle is turning more than appro
-
priate for the steering wheel position.
• Understeer — when the vehicle is turning less than appro -
priate for the steering wheel position.

222 SAFETY
• The TPMS is not a substitute for proper tire maintenance,and it is the driver’s responsibility to maintain correct tire
pressure using an accurate tire pressure gauge, even if
under-inflation has not reached the level to trigger illumi -
nation of the TPMS Warning Light.
• Seasonal temperature changes will affect tire pressure, and the TPMS will monitor the actual tire pressure in the tire.
Example: Tire Pressure Monitor Display
The Tire Pressure Monitor System (TPMS) uses wireless
technology with wheel rim mounted electronic sensors to
monitor tire pressure levels. Sensors, mounted to each wheel as part of the valve stem, transmit tire pressure readings to
the receiver module.
NOTE:
It is particularly important for you to check the tire pressure
in all of the tires on your vehicle monthly and to maintain the
proper pressure.
The TPMS consists of the following components:
• Receiver module
• Four tire pressure monitoring sensors
• Various tire pressure monitoring system messages, which
display in the instrument cluster
• Tire Pressure Monitoring System Warning Light
Tire Pressure Monitoring Low Pressure Warnings
The “Tire Pressure Monitoring Telltale Light” will
illuminate in the instrument cluster and a chime will
sound when tire pressure is low in one or more of the
four active road tires. In addition, the instrument cluster will
display a graphic showing the pressure values of each tire
with the low tire pressure values in a different color. An
"Inflate to XX" message will also be displayed.

SAFETY 245
Supplemental Restraint Systems (SRS)
Some of the safety features described in this section may be
standard equipment on some models, or may be optional
equipment on others. If you are not sure, ask an authorized
dealer.
The air bag system must be ready to protect you in a colli-
sion. The Occupant Restraint Controller (ORC) monitors the
internal circuits and interconnecting wiring associated with
the electrical Air Bag System Components. Your vehicle may
be equipped with the following Air Bag System Compo -
nents:
Air Bag System Components
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
• Steering Wheel and Column
• Instrument Panel
• Knee Impact Bolsters
• Driver and Front Passenger Air Bags
• Seat Belt Buckle Switch
• Supplemental Side Air Bags • Front and Side Impact Sensors — If Equipped
• Seat Belt Pretensioners
• Seat Track Position Sensors
Air Bag Warning Light
The ORC monitors the readiness of the elec -
tronic parts of the air bag system whenever
the ignition switch is in the START or ON/
RUN position. If the ignition switch is in the
OFF position or in the ACC position, the air
bag system is not on and the air bags will not
inflate.
The ORC contains a backup power supply system that may
deploy the air bag system even if the battery loses power or
it becomes disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in the instru-
ment panel for approximately four to eight seconds for a
self-check when the ignition switch is first in the ON/RUN
position. After the self-check, the Air Bag Warning Light will
turn off. If the ORC detects a malfunction in any part of the
system, it turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime will sound to
alert you if the light comes on again after initial startup.
4

STARTING AND OPERATING 303
(Continued)
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range. Never
attempt to use PARK while the vehicle is in motion. Apply
the parking brake when exiting the vehicle in this range.
When parking on a level surface, you may shift the transmis-
sion into PARK first, and then apply the parking brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added precaution,
turn the front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade.
NOTE:
On four-wheel drive vehicles be sure that the transfer case is
in a drive position.
When exiting the vehicle, always:
• Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.WARNING!
• Never use the PARK position as a substitute for the parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle move -
ment and possible injury or damage.
• Your vehicle could move and injure you and others if it is not in PARK. Check by trying to move the transmis -
sion gear selector out of PARK with the brake pedal
released. Make sure the transmission is in PARK before
exiting the vehicle.
• The transmission may not engage PARK if the vehicle is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if the engine speed is higher than idle speed. If your foot is
not firmly pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You could lose
control of the vehicle and hit someone or something.
Only shift into gear when the engine is idling normally
and your foot is firmly pressing the brake pedal.
5