open hood Ram 3500 2019 Owner's Manual

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CLIMATE CONTROLS ..................................................... 79
Climate Controls Without A Touchscreen
Overview ...................................................................... 79
Climate Controls With A Touchscreen Overview .... 83
Climate Control Functions ........................................... 90
Automatic Temperature Control (ATC) ................... 91
Operating Tips .............................................................. 91
 WINDOWS .......................................................................... 94
Power Windows ........................................................... 94
Wind Buffeting .............................................................. 97
 POWER SUNROOF — IF EQUIPPED ........................... 97
Single Pane Power Sunroof — If Equipped ............. 97
 HOOD ............................................................................. 101
To Open The Hood ..................................................... 101
To Close The Hood...................................................... 102
 TAILGATE ......................................................................... 102
Opening ........................................................................ 102
Closing .......................................................................... 103
Bed Step — If Equipped ............................................. 103
 GARAGE DOOR OPENER — IF EQUIPPED ............ 104
Before You Begin Programming HomeLink ........... 105
Canadian/Gate Operator Programming ................. 108
Using HomeLink ......................................................... 110
Security ......................................................................... 110
Troubleshooting Tips .................................................. 110
General Information .................................................... 110 
INTERNAL EQUIPMENT ...............................................111
Storage ...........................................................................111
Cupholders ..................................................................122
Electrical Power Outlets ............................................124
Power Inverter — If Equipped ................................. 126
Wireless Charging Pad — If Equipped ...................129
Overhead Sunglass Storage........................................130
 PICKUP BOX .....................................................................130
Cargo Camera — If Equipped ...................................132
 RAMBOX — IF EQUIPPED .............................................134
RamBox Integrated Box Side Storage Bins............... 134
RamBox Safety Warning .............................................137
Bed Divider — If Equipped........................................138
Bed Rail Tie-Down System .......................................142
 SLIDE-IN CAMPERS .......................................................144
Camper Applications ..................................................144
 EASY-OFF TAILGATE ....................................................144
Disconnecting The Rear Camera And Remote
Keyless Entry ................................................................144
Removing The Tailgate ...............................................146
Locking Tailgate........................................................... 146
 TRI-FOLD TONNEAU COVER — IF EQUIPPED ....... 147
Tri-Fold Tonneau Cover Removal.............................147
Tri-Fold Tonneau Cover Installation ........................ 153
Tri-Fold Tonneau Cover Cleaning ............................159

28 GETTING TO KNOW YOUR VEHICLE
Remote Start Abort Message
The following messages will display in the instrument
cluster display if the vehicle fails to remote start or exits
remote start prematurely:
• Remote Start Cancelled — Door Open
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — System Fault
• Remote Start Disabled — Start Vehicle to Reset
The instrument cluster display message stays active until the
ignition is turned to the ON/RUN position.
To Enter Remote Start Mode
Push and release the Remote Start button on the key
fob twice within five seconds. The parking lights
will flash, vehicle doors will lock, and the horn will
chirp twice (if programmed). Once the vehicle has started,
the engine will run for 15 minutes.
NOTE:
• If your power door locks were unlocked, Remote Start will automatically lock the doors.
• If an engine fault is present or fuel level is low, the vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during Remote Start mode.
• For security, power window and power sunroof operation (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times (two 15-minute cycles) with the key fob. However, the ignition
must be placed in the ON/RUN position before you can
repeat the start sequence for a third cycle.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
WARNING! (Continued)

GETTING TO KNOW YOUR VEHICLE 101
HOOD
To Open The Hood
To open the hood, two latches must be released.
1. Pull the hood release lever located below the steeringwheel at the base of the instrument panel.
Hood Release 2. Reach into the opening beneath the center of the hood
and push the safety latch lever to the left to release it,
before raising the hood.
Safety Latch Location2

102 GETTING TO KNOW YOUR VEHICLE
To Close The Hood
Lower the hood to approximately 12 inches (30 cm) from the
engine compartment and drop it. Make sure that the hood is
completely closed.
TAILGATE
Opening
The power tailgate may be opened by pushing the tailgate
release pad located on the tailgate door.
The tailgate damper strut will lower the tailgate to the open
position (if equipped).
Electronic Tailgate Release — If Equipped The key fob may be equipped with an electronic
release feature for the tailgate, allowing hands-free
tailgate opening. To activate, push and release the
Tailgate Release button on the key fob twice within five
seconds. The tailgate door will unlatch, and slowly lower
into the open position.
If equipped, a button on the center overhead console inside
the vehicle can be used to release the tailgate.
NOTE:
The Tri-Fold Tonneau Cover (if equipped) may prevent Elec -
tronic Tailgate Release if installed. The Tonneau Cover must
be removed or folded up before releasing the tailgate. Refer
to “Tri-Fold Tonneau Cover — If Equipped” in “Getting To
Know Your Vehicle” for further information.
WARNING!
Be sure the hood is fully latched before driving your
vehicle. If the hood is not fully latched, it could open
when the vehicle is in motion and block your vision.
Failure to follow this warning could result in serious
injury or death.
CAUTION!
To prevent possible damage, do not slam the hood to
close it. Use a firm downward push at the front center of
the hood to ensure that both latches engage.

GETTING TO KNOW YOUR INSTRUMENT PANEL 181
Vehicles equipped with the Anti-Lock Brake System (ABS)
are also equipped with Electronic Brake Force Distribution
(EBD). In the event of an EBD failure, the Brake Warning
Light will turn on along with the ABS Light. Immediate
repair to the ABS system is required.
Operation of the Brake Warning Light can be checked by
turning the ignition switch from the OFF position to the ON/
RUN position. The light should illuminate for approximately
two seconds. The light should then turn off unless the
parking brake is applied or a brake fault is detected. If the
light does not illuminate, have the light inspected by an
authorized dealer.
The light also will turn on when the parking brake is applied
with the ignition switch in the ON/RUN position.
NOTE:
This light shows only that the parking brake is applied. It
does not show the degree of brake application. — Hood Open Warning Light
This warning light will illuminate when the hood is ajar/
open and not fully closed.
NOTE:
If the vehicle is moving, there will also be a single chime. — Vehicle Security Warning Light — If Equipped

This light will flash at a fast rate for approximately 15 seconds
when the vehicle security alarm is arming, and then will flash
slowly until the vehicle is disarmed.

— Engine Coolant Temperature Warning Light
This warning light warns of an overheated engine condition.
If the engine coolant temperature is too high, this indicator
will illuminate and a single chime will sound. If the tempera -
ture reaches the upper limit, a continuous chime will sound
for four minutes or until the engine is able to cool: whichever
comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift the
transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case Of Emer -
gency” for further information.
3

IN CASE OF EMERGENCY 447
Replacing Exterior Bulbs
Base Quad: Low Beam Headlamp, High Beam Headlamp,
Front Park And Turn — If Equipped
Low Beam
1. Open the hood.2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
Front Fog Lamps (Halogen Reflector Headlamp)
H11LL
Front Fog Lamps (LED Headlamps) LED (Serviced At An Authorized Dealer)
Side Indicators (Front And Side View Mirror) LED (Serviced at authorized dealer)
Base Rear Tail/Turn and Stop Lamp 3157K
Premium Rear Tail/Turn and Stop Lamp LED (Serviced At An Authorized Dealer)
Premium Backup Lamp 7440/W21W
Center High Mounted Stop Lamp (CHMSL) 921
Cab Roof Marker Lamps 194NA
Rear Lamp Bar ID Marker Lamp 194
Side Marker Lamps (Dual Rear Wheels) 194
Backup Lamp 921
Rear License Plate Lamp 194
Exterior Bulbs (Continued) (Sheet 2 of 2)
Bulb Number
6

IN CASE OF EMERGENCY 449
(Continued)
6. Rotate the bulb counterclockwise 1/4 turn to unlock thebulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and covers.
High Beam
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Look under the hood and behind the headlamp to find the high beam bulb access cover.
4. Reach behind the headlamp and disengage the access cover by rotating counterclockwise.
5. Disconnect the internal lamp wiring harness connector from the high beam bulb. 6. Rotate the bulb counterclockwise 1/4 turn to unlock the
bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and covers.
Front Park And Turn
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Look under the hood and behind the headlamp to find the park and turn socket.
CAUTION!
• Do not contaminate the bulb glass by touching it with your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
• Always use the correct bulb size and type for replace -
ment. An incorrect bulb size or type may overheat and
cause damage to the lamp, the bulb socket, or the lamp
wiring. CAUTION!
(Continued)
6

450 IN CASE OF EMERGENCY
Park And Turn Socket

4. Reach behind the headlamp and unlock the park and turn socket from the lamp by rotating counterclock-
wise ¼ turn.

5. Pull the bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and covers. Side Marker Lamp
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
Splash Shield Access Cover
1 — Access Cover
2 — Fastener

IN CASE OF EMERGENCY 489
Preparations For Jump Start
The battery in your vehicle is located in the front of the
engine compartment, behind the left headlight assembly.
NOTE:
The positive battery post may be covered with a protective
cap if equipped. Lift up on the cap to gain access to the posi-
tive battery post. Do not jump off fuses. Only jump directly
off positive post which has a positive (+) symbol on or
around the post.
Positive Battery Post 1. Apply the parking brake, shift the automatic transmis-
sion into PARK and turn the ignition OFF.
2. Turn off the heater, radio, and all unnecessary electrical accessories.
WARNING!
• Take care to avoid the radiator cooling fan whenever the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan blades.
• Remove any metal jewelry such as rings, watch bands and bracelets that could make an inadvertent electrical
contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your skin or eyes and generate hydrogen gas which is flammable
and explosive. Keep open flames or sparks away from
the battery.
6

494 IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Then shift back and forth between DRIVE and REVERSE,
while gently pressing the accelerator. Use the least amount ofaccelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
• For trucks equipped with an 8–speed transmission, shifts
between DRIVE and REVERSE can only be achieved at
wheel speeds of 5 mph (8 km/h) or less. Whenever the
transmission remains in NEUTRAL for more than two
seconds, you must press the brake pedal to engage DRIVE
or REVERSE.
• Push the "ESC Off" switch, to place the Electronic Stability Control (ESC) system in "Partial Off" mode, before rocking
the vehicle. Refer to “Electronic Brake Control” in “Safety”
for further information. Once the vehicle has been freed,
push the "ESC Off" switch again to restore "ESC On" mode.
WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze) or steam from your radiator. If you see or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open a cooling system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
WARNING!

Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even failure,
of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continuously
without stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.