key fob Ram 3500 2020 User Guide

GETTING TO KNOW YOUR VEHICLE23
TO EXIT REMOTE START MODE
W
ITHOUT DRIVING THE VEHICLE
Push and release the Remote Start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shut downs, the system
will disable for two seconds after receiving a
valid Remote Start request.
TO EXIT REMOTE START MODE AND
D
RIVE THE VEHICLE
To exit Remote Start Mode and drive the vehicle
before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the door and disarm the vehicle security
alarm System (if equipped). Then, prior to the
end of the 15 minute cycle, place the ignition in
the ON/RUN position. NOTE:
The ignition switch must be in the ON/RUN posi
-
tion in order to drive the vehicle.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort system can be acti -
vated and deactivated through the Uconnect
system under “Auto-On Comfort And Remote
Start”. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort system operation.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
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24GETTING TO KNOW YOUR VEHICLE
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.

All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics.

KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle. NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.

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GETTING TO KNOW YOUR VEHICLE25
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
VEHICLE SECURITY ALARM (IF EQUIPPED)
The vehicle security alarm monitors the vehicle
doors, tailgate, and ignition for unauthorized
operation. When the vehicle security alarm is
activated, interior switches for door locks are
disabled. The system will turn the horn off after
29 seconds, 5 seconds between cycles, up to 8
cycles if the trigger remains active and then the
vehicle security alarm will rearm itself.
TO ARM THE SYSTEM
Follow these steps to arm the vehicle security
alarm:

1. Remove the key from the ignition system. Refer to "Starting The Engine" in "Starting
And Operating" for further information.

Make sure the vehicle ignition system is
OFF.
2. Perform one of the following methods to lock the vehicle:
Push the lock button on the interior
power door lock switch with the driver
and/or passenger door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone. Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them. The vehicle security alarm will set when you use
the power door locks, or use the key fob to lock
the doors. After all the doors are locked and
closed, the vehicle security light, in the
instrument panel cluster, will flash rapidly for
about 16 seconds to indicate that the alarm is
being set. After the alarm is set, the vehicle
security light will flash at a slower rate to
indicate that the system is armed.
TO DISARM THE SYSTEM
The vehicle security alarm can be disarmed
using any of the following methods:

1. Push the unlock button on the key fob.

2. Grasp the Passive Entry Door Handle with a
valid key fob within 5 ft (1.5 m) of the
Passive Entry door handle. If equipped,
refer to "Keyless Enter-N-Go — Passive
Entry" in "Doors" in this chapter for further
information.
3. Cycle the ignition out of the OFF position.
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26GETTING TO KNOW YOUR VEHICLE
(Continued)
The vehicle security alarm is designed to protect
your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
REARMING OF THE SYSTEM
If something triggers the alarm, and no action is
taken to disarm it, the vehicle security alarm will
turn the horn off after 29 seconds, 5 seconds
between cycles, up to 8 cycles if the trigger
remains active and then the vehicle security
alarm will rearm itself.
SECURITY SYSTEM MANUAL OVERRIDE
The vehicle security alarm will not arm/disarm if
you lock/unlock the doors using the manual
door lock.
DOORS
MANUAL DOOR LOCKS
Front and rear doors may be locked by moving
the lock knob down. The lock knobs will unlock
when the interior handle is used to open the
doors.
Door Lock Knob
Front doors may be opened with the inside door
handle without lifting the lock knob.
Doors locked before closing will remain locked
when closed.
The emergency key will unlock the driver door
lock on your vehicle.WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of an collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
all doors. and lock your vehicle.

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GETTING TO KNOW YOUR VEHICLE27
POWER DOOR LOCKS — IF EQUIPPED
The power door lock switches are on each front
door trim panel. Use these switches to lock or
unlock the doors.
NOTE:
The key fob may not be able to be detected by
the vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
Keyless Enter-N-Go system from starting the
vehicle.

Power Door Lock Switches

While the ignition is in the ACC or ON/RUN
position, if you push the power door lock switch,
and any front door is open, the power locks will
not operate. This prevents you from accidentally locking your key fob in the vehicle. Removing
the key fob or closing the door will allow the
locks to operate. A chime will sound if the key
fob is inside the vehicle and a door is open, as
a reminder to remove the key fob.
POWER SIDE STEPS — IF EQUIPPED
The Power Side Steps will extend a step for
easier entry and exit of the vehicle.
When configured for “Auto” mode, under
“Safety And Driving Assistance” within
Uconnect Settings, the Power Side Steps will
deploy when either the driver’s or passenger’s
side door is opened, or when the deploy setting
is activated through the touchscreen. When
configured for “Store” mode, the steps will stay
in their position but can also be deployed
manually through the “controls” menu within
the radio touchscreen.
If the vehicle speed exceeds 5 mph (8 km/h), or
if the retract setting is selected in the
touchscreen, the steps will retract.
Refer to “Uconnect Settings” in “Multimedia”
for additional information.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
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28GETTING TO KNOW YOUR VEHICLE
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY (IF EQUIPPED)
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and
a feature of Keyless Enter-N-Go. This feature
allows you to lock and unlock the vehicle’s
door(s) without having to push the key fob lock
or unlock buttons.
NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The vehicle security alarm can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).
The key fob may not be able to be detected by
the vehicle Passive Entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the Passive Entry door handle from
locking/unlocking the vehicle.
To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the driver door handle, grab the front
driver door handle to unlock the driver's door
automatically. The interior door panel lock knob
will raise when the door is unlocked.

Grab The Door Handle To Unlock
NOTE:
If “Unlock All Doors 1st Press” is programmed,
all doors will unlock when you grab hold of the
front driver’s door handle. To select between
“Unlock Driver Door 1st Press” and “Unlock All
Doors 1st Press,” refer to “Uconnect Settings”
in “Multimedia” for further information.
To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the passenger door handle, grab the
front passenger door handle to unlock all doors
automatically. The interior door panel lock knob
will raise when the door is unlocked.
NOTE:
All doors will unlock when the front passenger
door handle is grabbed regardless of the
driver’s door unlock preference setting (“Unlock
Driver Door 1st Press” or “Unlock All Doors 1st
Press”).
Preventing Inadvertent Locking Of Passive Entry
Key Fob In Vehicle:
To minimize the possibility of unintentionally
locking a Passive Entry key fob inside your
vehicle, the Passive Entry system is equipped

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GETTING TO KNOW YOUR VEHICLE29
with an automatic door unlock feature which
will function if the ignition switch is in the OFF
position.
If one of the vehicle doors is open and the door
panel switch is used to lock the vehicle, once all
open doors have been closed the vehicle
checks the inside and outside of the vehicle for
any valid Passive Entry key fobs. If one of the
vehicle's Passive Entry key fobs is detected
inside the vehicle, and no other valid Passive
Entry key fobs are detected outside the vehicle,
the Passive Entry System automatically unlocks
all vehicle doors and chirps the horn three times
(on the third attempt ALL doors will lock and the
Passive Entry key fob can be locked in the
vehicle).
To Lock The Vehicle’s Doors:
With one of the vehicle’s Passive Entry key fobs
within 5 ft (1.5 m) of the driver or passenger
front door handles, push the door handle lock
button to lock all doors.
Push The Door Handle Button To Lock

Do NOT grab the door handle when pushing the
door handle lock button. This could unlock the
door(s).

Do NOT Grab The Door Handle When Locking
NOTE:
After pushing the door handle lock button,
you must wait two seconds before you can
lock or unlock the doors, using either Passive
Entry door handle. This is done to allow you to
check if the vehicle is locked by pulling the
door handle, without the vehicle reacting and
unlocking.
The Passive Entry system depends on a key
fob that is not fully discharged of its coin
battery capacity.
When the key fob battery is low, the instru
-
ment cluster will display a message indi -
cating that the key fob battery is low. Refer to
“Keys” in this chapter for further information.
The vehicle doors can also be locked by using
the key fob lock button or the lock button
located on the vehicle’s interior door panel.
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GETTING TO KNOW YOUR VEHICLE31
door is engaged, that door can only be opened
by using the outside door handle even if the
inside door lock is in the unlocked position.

Child Lock Control

NOTE:
After setting the Child-Protection Door Lock
system, always test the door from the inside
to make certain it is in the desired position.
For emergency exit with the system engaged,
move the door lock switch to the unlock posi -
tion, roll down the window, and open the door
with the outside door handle.
DRIVER MEMORY SETTINGS — IF EQUIPPED
Your key fob can be programmed to recall the
same positions when the unlock button is
pushed. This feature allows the driver to store
up to two different memory profiles for easy
recall through a memory switch. Each memory
profile contains desired position settings for the
following features:
Driver seat position
Easy Entry/Exit seat (if equipped)
Side mirrors
Adjustable pedals (if equipped)
A set of desired radio station presets
NOTE:
If equipped with power convex mirrors, these
mirror positions will not set as part of a
memory profile. Refer to “Mirrors” in this
chapter for further information.
Your vehicle is equipped with two key fobs,
one key fob can be linked to memory position
1 and the other key fob can be linked to
memory position 2.
The memory settings switch is located on the
driver’s door trim panel. The switch consists of
three buttons:
The set (S) button, which is used to activate
the memory save function.
The (1) and (2) buttons which are used to
recall either of two pre-programmed memory
profiles.

Driver Memory Settings Buttons

WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the rear doors
cannot be opened from the inside door
handle when the Child Protection Door Locks
are engaged.
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32GETTING TO KNOW YOUR VEHICLE
PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push and release the set (S) button on the memory switch.
4. Within five seconds, push and release either of the memory buttons (1) or (2). The
instrument cluster display will show which
memory position has been set.
NOTE:
Memory profiles can be set without the vehicle
in PARK.
LINKING AND UNLINKING THE REMOTE
K
EYLESS ENTRY KEY FOB TO MEMORY
Your key fob can be programmed to recall one
of two pre-programmed memory profiles by
pushing the unlock button on the key fob.
NOTE:
Before programming your key fob you must
select the “Personal Settings Linked to Key
Fob” feature through the Uconnect Settings.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
To program your key fob, perform the following:

1. Place the vehicle’s ignition in the OFF
position.

2. Select a desired memory profile 1 or 2.
NOTE:
If a memory profile has not already been set,
refer to "Programming The Memory Feature" in
this section for instructions on how to set a
memory profile. 3. Once the profile has been recalled, push
and release the set (S) button on the
memory switch.
4. Push and release button (1) or (2) accordingly. “Memory Profile Set” (1 or 2)
will display in the instrument cluster.
5. Push and release the lock button on the key fob within 10 seconds.
NOTE:
Your key fob can be unlinked to your memory
settings by pushing the set (S) button, and
within 10 seconds, followed by pushing the
unlock button on the key fob.
MEMORY POSITION RECALL
NOTE:
The vehicle speed must be lower than 5 mph
(8 km/h) to recall memory positions. If a recall
is attempted when the vehicle speed is greater
than 5 mph (8 km/h), a message will be
displayed in the instrument cluster display.

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GETTING TO KNOW YOUR VEHICLE33
Driver One Memory Position Recall
To recall the memory settings for driver one
using the memory buttons on the door panel,
push memory button (1).
To recall the memory settings for driver one
using the key fob, push the unlock button on
the key fob linked to memory position 1.
Driver Two Memory Position Recall
To recall the memory setting for driver two
using the memory buttons on the door panel,
push memory button (2).
To recall the memory settings for driver two
using the key fob, push the unlock button on
the key fob linked to memory position 2.
A recall can be cancelled by pushing any of the
memory buttons during a recall (S, 1, or 2).
When a recall is canceled, the driver's seat and
the adjustable pedals (if equipped) stop
moving. A delay of one second will occur before
another recall can be selected.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
MANUAL FRONT SEAT ADJUSTMENT
Manual Front Seat Forward/Rearward
Adjustment
Both front seats are adjustable forward or
rearward. The manual seat adjustment handle
is located under the seat cushion at the front
edge of each seat.
Manual Seat Adjustment Bar

While sitting in the seat, pull up on the handle
and slide the seat forward or rearward. Release
the bar once you have reached the desired
position. Then, using body pressure, move
forward and rearward on the seat to be sure
that the seat adjusters have latched.
WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
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