engine Ram 3500 2020 Owner's Manual

MULTIMEDIA505
UCONNECT 4C NAV WITH 12-INCH
D
ISPLAY SETTINGS

Uconnect 4C NAV With 12-inch Display Buttons On The
Touchscreen And Buttons On The Faceplate
Press the Settings button on the touchscreen to
display the settings menu screen. In this mode,
the Uconnect system allows you to access
programmable features that may be equipped
such as Language, Display, Units, Voice
Settings, Clock & Date, Camera, Safety &
Driving Assistance, Mirrors and Wipers, Lights,
Doors & Locks, Auto-On Comfort & Remote Start
(if equipped), Engine Off Options, Suspension,
Trailer Brake, Audio Settings, Bluetooth®,
SiriusXM® Setup (if equipped), and Reset.
When making a selection, press the button on
the touchscreen to enter the desired menu.
Once in the desired menu, press and release
the preferred setting until a check mark
appears next to the setting, showing that setting
has been selected. Once the setting is
complete, press the Back Arrow button on the
touchscreen to return to the previous menu or
press the X button on the touchscreen to close
out of the settings screen. Pressing the Up or
Down Arrow buttons on the touchscreen on the
right side of the screen will allow you to toggle
up or down through the list of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
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516MULTIMEDIA
Auto-On Comfort & Remote Start — If Equipped
After pressing the Auto-On Comfort & Remote Start button on the touchscreen, the following setting will be available:
Engine Off Options
After pressing the Engine Off Options button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Auto-On Driver Heated/Vented Seat
& Steering Wheel — If Equipped Off
Remote Start All Starts
NOTE:
When the “Auto-On Driver Heated/Vented Seat & Steering Wheel” feature is selected, the driver's heated seat and heated steering wheel will auto -
matically turn on when temperatures are below 40°F (4.4°C). When temperatures are above 80°F (26.7°C), the driver vented seat will turn on.
Setting Name Selectable Options
Engine Off Power Delay+–
NOTE:
When the “Engine Off Power Delay” feature is selected, the power window switches, radio, Uconnect phone system (if equipped), power sunroof (if
equipped), and power outlets will remain active for up to 10 minutes after the ignition is cycled to OFF. Opening either front door will cancel this
feature. Headlight Off Delay +–
NOTE:
When the “Headlight Off Delay” feature is selected, the driver can choose to have the headlights remain on for 0, 30, 60, or 90 seconds when exiting
the vehicle.

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MULTIMEDIA517
Suspension — If Equipped
After pressing the Suspension button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Auto Entry/Exit — If EquippedOnOff
Easy Exit Seat — If Equipped OnOff
NOTE:
When the “Easy Exit Seat” feature is selected, the Driver’s seat will automatically move rearward once the engine is shut off.
Setting Name Selectable Options
Display Suspension MessagesAllWarning Only
Tire Jack Mode On Off
NOTE:
When the “Tire Jack Mode” feature is selected, the air suspension system is disabled to assist with changing a spare tire. Transport Mode On Off
NOTE:
When the “Transport Mode” feature is selected, the air suspension system lowers and then disables to assist with flat bed towing. Wheel Alignment Mode On Off
NOTE:
Before performing a wheel alignment, the “Wheel Alignment Mode” must be enabled. Refer to an authorized dealer for further information.
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536MULTIMEDIA
Making A Second Call While Current Call Is In
Progress
When a phone conversation is active, a second
phone call can be made as follows:
Select the number/contact from the list of
recent calls.
Select the contact from the phonebook.
Press the Hold button and dial the number
using the graphic keyboard of the display.
Redial
To call the number/contact of last call made,
press the Redial button.
Answering An Incoming Call
Call Controls
The buttons on the display allow the following
phone call functions to be managed:
Answer
End
Ignore
Put on hold/resume
Deactivate/activate the microphone
Transfer the call
Switch from one call to the other
Conference/merge two active calls
Answering Or Ignoring A Call With No Call
Currently In Progress
When an incoming call rings or is announced on
the Uconnect system, push the Answer button
on the touchscreen, or push the PHONE button
on the steering wheel.
Answering Or Ignoring An Incoming Call With A
Call Currently In Progress
When an incoming call rings or is announced on
the Uconnect system, push the Answer button
on the touchscreen, or push the PHONE button
on the steering wheel to answer the call and put
the ongoing call on hold.
NOTE:
Not all mobile phones may support the manage -
ment of an incoming call when another phone
conversation is active.
Managing Two Phone Calls
If two calls are in progress (one active and one
on hold), it is possible to switch between them
pressing the Call On Hold button or to merge the
two calls in a conference pressing the Merge
Calls button.
NOTE:
Check whether the mobile phone in use
supports the management of a second call and
the "Conference" mode.
Transferring/Call Continuation
Transferring
The ongoing calls can be transferred from the
mobile phone to the system and vice versa
without ending the call.
To transfer the call, press the Transfer button.
Call Continuation
After the engine is switched off, it is still possible
to continue a phone call.
The call continues until it is ended manually or
for a maximum period of about 20 minutes.
When the system is switched off, the call is
transferred to the mobile phone.

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550CUSTOMER ASSISTANCE
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable
to this vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories
are available from an authorized dealer. They
are recommended for your vehicle in order to
help keep the vehicle operating at its best.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC. To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to
http://
www.safercar.gov
; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from
http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other
reproductive harm.

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CUSTOMER ASSISTANCE551
PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
the information that students and professional
technicians need in diagnosing/
troubleshooting, problem solving, maintaining,
servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle,
system, and/or components is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These practical manuals make it easy for
students and technicians to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems the first time, using
step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a
complete list of all tools and equipment.
Owner's Manuals

These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles. Included are starting, operating,
emergency and maintenance procedures as well
as specifications, capabilities and safety tips.

Call toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
Or
To order a hard copy of your Owner’s Manual,
visit:
www.techauthority.com (US)
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552
INDEX
A
Adaptive Cruise Control (ACC)
(Cruise Control)
.............................................. 282Adding Engine Coolant (Antifreeze)............... 418Adding Fuel.......................................... 319, 320Additives, Fuel............................................... 454AdjustDown........................................................... 35Forward....................................................... 35Rearward..................................................... 35Up................................................................ 35Adjustable Pedals............................................ 42Air BagAir Bag Operation...................................... 185Air Bag Warning Light................................ 182Enhanced Accident Response......... 189, 384Event Data Recorder (EDR)....................... 384If Deployment Occurs................................ 188Knee Impact Bolsters................................ 185Maintaining Your Air Bag System.............. 190Maintenance............................................. 190Redundant Air Bag Warning Light.............183Transporting Pets...................................... 209Air Bag Light............................... 130, 182, 210Air Cleaner, Engine (Engine Air
Cleaner Filter)...................................... 403, 425
Air Conditioner Maintenance........................ 405Air Conditioner Refrigerant.................. 405, 406Air Conditioner System................................. 405Air Conditioning......................................... 57, 67Air Conditioning Filter..............................69, 406Air Conditioning System................................... 67Air Conditioning, Operating Tips....................... 68Air Filter........................................................ 403Air PressureTires......................................................... 436AlarmPanic........................................................... 15Security Alarm....................................25, 132Alterations/ModificationsVehicle......................................................... 12Android Auto................................................. 545Antifreeze (Engine Coolant)................. 418, 459Capacites................................................. 460Disposal................................................... 420Anti-Lock Brake System (ABS)...................... 144Anti-Lock Warning Light................................ 137Apple CarPlay................................................ 546Assist, Hill Start............................................. 151Audio Systems (Radio).................................. 467Auto Down Power Windows............................. 70Automatic Door Locks...................................... 30
Automatic Headlights.......................................50Automatic Tailgate Release.............................74Automatic Temperature Control (ATC)..............67Automatic Transmission....................... 235, 424Adding Fluid.............................................. 424Fluid And Filter Change............................. 424Fluid Change............................................. 424Fluid Level Check............................. 422, 423Fluid Type............................... 422, 463, 466Shifting..................................................... 239Special Additives...................................... 422Automatic Transmission Limp Home Mode... 238AUX Camera......................................... 311, 318Auxiliary Driving Systems.............................. 153Axle Fluid.....................................424, 463, 466Axle Lubrication............................................ 424
B
Back-Up......................................................... 309Back-Up Camera........................................... 309Bar, Stabilizer/Sway System......................... 260Battery................................................. 132, 400Blanket..................................................... 225Charging System Light.............................. 132Keyless Key Fob Replacement....................15Battery Saver Feature......................................53

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553
Belts, Seat
..................................................... 210Blind Spot Monitoring.................................... 153Body Builders Guide........................................ 12Body Mechanism Lubrication........................ 414B-Pillar Location............................................. 433Brake Assist System...................................... 145Brake Control System.................................... 145Brake Fluid.......................................... 421, 463Brake System...................................... 421, 452Fluid Check............................................... 421Master Cylinder......................................... 421Parking...................................................... 231Warning Light............................................ 131Brake/Transmission Interlock....................... 235Bulb Replacement......................................... 351Bulbs, Light.......................................... 212, 351
C
Cab Top Clearance Lights.............................. 357Camera.......................................................... 309Camera, AUX........................................ 311, 318Camera, Rear...................................... 309, 312Camper............................................................ 98Capacities, Antifreeze (Engine Coolant)......... 460Capacities, Fluid.................................. 459, 460Caps, Filler Oil (Engine)...................................... 396, 402Radiator (Coolant Pressure)...................... 419Car Washes................................................... 448Carbon Monoxide Warning.................. 209, 456
Cargo Light....................................................... 52Cellular Phone.............................................. 540Center High Mounted Stop Light................... 356Center Seat Storage Compartment.................. 81Charge Air Cooler.......................................... 421Chart, Tire Sizing........................................... 430Check Engine Light (Malfunction
Indicator Light).............................................. 143Checking Your Vehicle For Safety................. 209Checks, Safety.............................................. 209Child Restraint.............................................. 191Child RestraintsBooster Seats........................................... 194Child Seat Installation..................... 202, 204How To Stow An unused ALR Seat Belt.... 201Infant And Child Restraints....................... 192Locating The LATCH Anchorages.............. 199Lower Anchors And Tethers For Children.. 195Older Children And Child Restraints......... 193Seating Positions...................................... 195Clean Air Gasoline......................................... 454CleaningWheels..................................................... 442Climate Control................................................ 57Automatic.................................................... 61Manual........................................................ 57Cold Weather Operation............................... 217Compact Spare Tire...................................... 441Contract, Service.......................................... 549Cooling Pressure Cap (Radiator Cap)............ 419
Cooling System............................................. 417Adding Coolant (Antifreeze)...................... 418Coolant Level................................... 418, 420Cooling Capacity.............................. 459, 460Disposal Of Used Coolant......................... 420Drain, Flush, And Refill............................. 418Inspection................................................. 420Points To Remember................................ 420Pressure Cap............................................ 419Radiator Cap............................................. 419Selection Of Coolant (Antifreeze).... 418, 459, 461, 464Corrosion Protection..................................... 447Cruise Control (Speed Control)............. 280, 282Cruise Light................................................... 141Cupholders.......................................................86Customer Assistance.................................... 548Cybersecurity................................................ 467
D
Daytime Running Lights...................................49Dealer Service............................................... 401Defroster, Rear Window...................................57Defroster, Windshield............................ 57, 210Delay (Intermittent) Wipers..............................55Diagnostic System, Onboard......................... 142Diesel Exhaust Brake.................................... 232Diesel Fuel.................................................... 456Diesel Fuel Requirements............................. 456
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554 Diesel Fuel System, Re-Priming
..................... 412Differential, Limited Slip................................ 270Disabled Vehicle Towing................................ 381Disposal Antifreeze (Engine Coolant)....................... 420Do Not Disturb............................................... 545Door Ajar........................................................ 133Door Ajar Light............................................... 133Door LocksAutomatic.................................................... 30Doors............................................................... 26Draining Fuel/Water Separator Filter............ 409Driver’s Seat Back Tilt..................................... 33DrivingOff-Pavement............................................ 261Off-Road.................................................... 261Through Flowing, Rising, Or Shallow Standing Water..................................... 343Dual Rear Wheels................................ 445, 452
E
Electric Brake Control System....................... 145Anti-Lock Brake System............................. 144Electronic Roll Mitigation................. 149, 153Electrical Power Outlets................................... 86Electronic Range Select (ERS)............. 238, 243Electronic Stability Control (ESC)...................146Electronic Throttle Control Warning Light...... 132Electronically Shifted Transfer Case.... 246, 250Emergency Braking........................................ 231
Emergency, In Case OfFreeing Vehicle When Stuck..................... 380Hazard Warning Flasher........................... 346Jump Starting........................................... 375Emission Control System Maintenance........ 143Engine......................................... 396, 397, 398Air Cleaner................................................ 403Block Heater.................................... 220, 229Break-In Recommendations..................... 230Compartment.................................. 397, 398Compartment Identification...................... 396Coolant (Antifreeze)......................... 461, 464Exhaust Gas Caution....................... 209, 456Fails To Start............................................ 216Flooded, Starting...................................... 216Fuel Requirements.......................... 454, 459Identifcation.................................... 397, 398Idling........................................................ 226Jump Starting........................................... 375Oil..................................401, 459, 461, 464Oil Filler Cap.................................... 396, 402Oil Filter.................................................... 403Oil Reset................................................... 115Oil Selection.................................... 401, 459Oil Synthetic............................................. 403Overheating.............................................. 379Runaway................................................... 319Starting..................................................... 214Engine Oil Viscosity....................................... 402
Enhanced Accident Response Feature...189, 384

Entry System, Illuminated................................54Ethanol.......................................................... 454Exhaust Brake............................................... 232Exhaust Gas Cautions.......................... 209, 456Exhaust System..........................209, 416, 425Exterior Lighting...............................................48Exterior Lights........................................ 48, 212
F
FiltersAir Cleaner
................................................ 403Air Conditioning................................. 69, 406Engine Fuel............................................... 409Engine Oil............................... 403, 461, 464Engine Oil Disposal................................... 403FlashersTurn Signals.............................. 51, 141, 212Flash-To-Pass...................................................50Flat Tire Stowage.......................................... 372Fluid Capacities................................... 459, 460Fluid Leaks.................................................... 212Fluid Level ChecksBrake........................................................ 421Fluid, Brake................................................... 463Fluids And Lubricants........................... 461, 464Fog Lights.............................................. 51, 355Fold Flat Load Floor.........................................84Fold-Flat Seats.................................................33Forward Collision Warning............................ 160Four Wheel Drive........................................... 246

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555
Four-Way Hazard Flasher
............................... 346Freeing A Stuck Vehicle................................. 380Front Axle (Differential).................................. 424Fuel..................................................... 454, 456Adding............................................. 319, 320Additives................................................... 454Capacity.................................................... 460Clean Air.................................................... 454Diesel.............................................. 456, 464Ethanol...................................................... 454Filler Cap (Gas Cap)................................... 320Filter.......................................................... 409Gasoline.................................................... 454Light.......................................................... 135Materials Added........................................ 454Methanol................................................... 454Octane Rating................................. 454, 461Requirements........................ 454, 456, 459Specifications............................................ 457Tank Capacity............................................ 459Fueling........................................................... 320Fuses............................................................. 358
G
Garage Door Opener (HomeLink).................... 76Gas Cap (Fuel Filler Cap)............................... 320Gasoline, Clean Air........................................ 454Gasoline, Reformulated................................. 454Gauges Voltage...................................................... 223
Gear Ranges................................................. 240Gear Selector Override................................. 377Glass Cleaning.............................................. 451Gross Axle Weight Rating.............................. 326Gross Vehicle Weight Rating......................... 325GuideBody Builders.............................................. 12GVWR............................................................ 324
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
....................... 343Hazard Warning Flashers.............................. 346Head Restraints............................................... 38Head Rests...................................................... 38Headlights.................................................... 353Automatic High Beam.................................. 49Cleaning................................................... 447High Beam................................................... 49Lights On Reminder..................................... 51Passing........................................................ 50Switch.......................................................... 48Heated Mirrors................................................. 46Heater, Engine Block.................................... 229Hill Descent Control...................................... 149Hill Descent Control Indicator....................... 149Hill Start Assist.............................................. 151HitchesTrailer Towing........................................... 329
Hoisting......................................................... 429HomeLink (Garage Door Opener).....................76Hood Prop........................................................74Hood Release...................................................74Hub Caps...................................................... 374
I
Idle-Up Feature............................................. 226Ignition.............................................................17Switch..........................................................17Illuminated Entry..............................................54In Vehicle HelpVehicle User Guide......................................13Inside Rearview Mirror.................... 42, 43, 346Instrument Cluster............................... 110, 112Descriptions.............................................. 141Display...................................................... 113Engine Oil Reset....................................... 115Instrument Panel Lens Cleaning................... 451Integrated Trailer Brake Control.................... 332Interior Appearance Care.............................. 450Interior Lights...................................................53Intermittent Wipers (Delay Wipers)..................55Intervention Regeneration Strategy..... 125, 413Introduction.....................................................11Inverter Outlet (115V)......................................88iPod/USB/MP3 Control................................. 53811

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