air condition Ram 3500 2020 Service Manual

STARTING AND OPERATING313
The following table shows the approximate
distances for each zone:
Modes Of Operation
The Rear View can be manually activated by
selecting “Backup Camera” through the
Controls menu within the Uconnect system.
Refer to “Parkview Rear Back Up Camera” in
this section for more information on activation
conditions.
Top View
The Top View will show in the Uconnect system
with Rear view and Front View in a split screen
display. There are integrated ParkSense arcs in
the image at the front and rear of the vehicle.
The arcs will change color from yellow to red
corresponding the distance zones to the
oncoming object. The fifth button of the ParkSense Camera View
screen will change based on the features
present in the vehicle. If not equipped with a
Cargo Camera or Trailer Reverse Guidance, the
Backup Camera soft button will be displayed. If
equipped with a Cargo Camera but no Trailer
Reverse Guidance, the Cargo Camera soft
button will be displayed, and if equipped with
both a Cargo Camera and Trailer Reverse
Guidance, the Cargo/Trailer Reverse Guidance
soft button will be displayed.

ParkSense Camera View

NOTE:
Front tires will display on the image when the
tires are turned.
Due to wide angle cameras in mirrors, the
image will appear distorted.
Top View will show which doors are open.
Open front doors will cancel the outside
image.
Rear View This is the Default view of the system
in REVERSE and is always paired with
the Top View of the vehicle with
optional active guidelines for the
projected path when enabled.
Rear Cross Path View

Pressing the Rear Cross Path soft key
will give the driver a wider angle view of
the rear camera system. The Top View
will be disabled when this is selected.

Front View The Front View will show you what is
immediately in front of the vehicle
and is always paired with the Top View
of the vehicle.
Front Cross Path View
Pressing the Front Cross Path soft key
will give the driver a wider angle view of
the front camera system. The Top View
will be disabled when this is selected.

Zone
Distance To The Rear
Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 6.5 ft
(30 cm - 2 m)
Green 6.5 ft or greater
(2 m or greater)
5

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STARTING AND OPERATING319
(Continued)
ENGINE RUNAWAY — DIESEL ENGINE
Diesel engine runaway is a rare condition
affecting diesel engines, where the engine
consumes its own lubrication oil and runs at
higher and higher RPM until it overspeeds to a
point where it destroys itself due to either
mechanical failure or engine seizure through
lack of lubrication.
REFUELING THE VEHICLE — GAS ENGINE
The fuel filler cap (gas cap) is located behind the
fuel filler door, on the left side of the vehicle.
Open the fuel door and remove the fuel filler cap
by turning it counter-clockwise.
Fuel Filler Cap

NOTE:
When removing the fuel filler cap, lay the cap
tether in the hook, located on the fuel filler door.
NOTE:
When the fuel nozzle “clicks” or shuts off, the
fuel tank is full.
WARNING!
In case of engine runaway due to flammable
fumes from fuel spills or turbocharger oil
leaks being sucked into the engine, do the
following to help avoid personal injury and/or
vehicle damage:
1. Turn the ignition switch to the OFF position.
2. Using a CO2 or dry chemical type fire
extinguisher, direct the spray from the fire
extinguisher into the grille on the driver side
so that the spray enters the engine air intake.
The inlet for the engine air intake is located
behind the drivers side headlamp and
receives air through the grille.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the gas cap is
removed or the tank is being filled.
Never add fuel to the vehicle when the
engine is running.
A fire may result if gasoline is pumped into
a portable container that is inside of a
vehicle. You could be burned. Always place
gas containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap.
A poorly fitting fuel filler cap could let impu-
rities into the fuel system.
A poorly fitting fuel filler cap may cause the
“Malfunction Indicator Light (MIL)” to turn
on.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling. When the
fuel nozzle “clicks” or shuts off, the fuel
tank is full.
WARNING! (Continued)
5

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328STARTING AND OPERATING
5. Install and adjust the tension in the weight
distributing bars per the manufacturers’
recommendations so that the height of the
front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between
H2 and H1 above normal ride height [H1]).
6. Perform a visual inspection of the trailer and weight distributing hitch to confirm
manufacturers’ recommendations have
been met.
NOTE:
For all towing conditions, we recommend towing
with TOW/HAUL mode engaged. Towing With All Other 2500/3500 (Non-Air
Suspension)

1. Position the truck to be ready to connect to
the trailer (do not connect the trailer).

2. Measure the height of the top of the front wheel opening on the fender to ground, this
is height H1.
3. Attach the trailer to the vehicle without the weight distribution bars connected.
4. Measure the height of the top of the front wheel opening on the fender to ground, this
is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’
recommendations so that the height of the
front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between
H2 and H1 above normal ride height [H1]).
6. Perform a visual inspection of the trailer and weight distributing hitch to confirm
manufacturers’ recommendations have
been met. NOTE:
For all towing conditions, we recommend towing
with TOW/HAUL mode engaged.
Fifth-Wheel Hitch

The fifth-wheel hitch is a special high platform with
a coupling that mounts over the rear axle of the
tow vehicle in the truck bed. It connects a vehicle
and fifth-wheel trailer with a coupling king pin.

Your truck may be equipped with a fifth wheel
hitch option. Refer to the separately provided
fifth wheel hitch safety, care, assembly, and
operating instructions.
Gooseneck Hitch
The gooseneck hitch employs a pivoted
coupling arm which attaches to a ball mounted
in the bed of a pickup truck. The coupling arm
connects to the hitch mounted over the rear
axle in the truck bed.
Measurement
Example Example 2500/
3500 Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044
Measurement
Example Example 2500/
3500 Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044

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334STARTING AND OPERATING
* The suggested selection depends and may
change depending on the customer
preferences for braking performance. Condition
of the trailer brakes, driving and road state may
also affect the selection.
Display Messages
The trailer brake control interacts with the
instrument cluster display. Display messages,
along with a single chime, will be displayed
when a malfunction is determined in the trailer
connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information. NOTE:
An aftermarket controller may be available
for use with trailers with air or elec
-
tric-over-hydraulic trailer brake systems. To
determine the type of brakes on your trailer
and the availability of controllers, check with
your trailer manufacturer or dealer.
Removal of the ITBM will cause errors and it
may cause damage to the electrical system
and electronic modules of the vehicle. See an
authorized dealer if an aftermarket module is
to be installed.
Towing Requirements — Trailer Lights And
Wiring
Whenever you pull a trailer, regardless of the
trailer size, stoplights and turn signals on the
trailer are required for motoring safety.
Light Electric Heavy Electric Light EOHHeavy EOH
Type of Trailer Brakes Electric Trailer Brakes Electric Trailer Brakes Electric over Hydraulic
Trailer BrakesElectric over Hydraulic
Trailer Brakes
Load *Under 10,000 lbs *Above 10,000 lbs *Under 10,000 lbs *Above 10,000 lbs
WARNING!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in personal
injury.
CAUTION!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in damage to
your vehicle, trailer, or other property.

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336STARTING AND OPERATING
TOWING TIPS
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, select TOW/HAUL mode or select a lower
gear range (using the Electronic Range Select
[ERS] shift control).
NOTE:
Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while
operating the vehicle under heavy loading
conditions will improve performance and
extend transmission life by reducing excessive
shifting and heat build-up. This action will also
provide better engine braking.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the Electronic Range Select [ERS]
shift control) on more severe grades.
Speed Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Speed Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Speed Control in flat terrain and with
light loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission
overheating, take the following actions: City Driving
In city traffic — while stopped, place the trans
-
mission in NEUTRAL, but do not increase
engine idle speed.
Highway Driving
Reduce speed.
Temporarily turn off air conditioning.
Air Suspension System
To aid in attaching/detaching the trailer from
the vehicle, the air suspension system can be
used. Refer to “Air Suspension System” in
“Starting And Operating” for further
information.
NOTE:
The vehicle must remain in the engine running
position while attaching a trailer for proper
leveling of the air suspension system.

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338STARTING AND OPERATING
NOTE:
Detach the snowplow when transporting
passengers.
Vehicle front end wheel alignment was set to
specifications at the factory without
consideration for the weight of the plow. Front
end toe-in should be checked and reset if
necessary at the beginning and end of the
snowplow season. This will help prevent uneven
tire wear.
The blade should be lowered whenever the
vehicle is parked.
Maintain and operate your vehicle and
snowplow equipment following the
recommendations provided by the specific
snowplow manufacturer.OVER THE ROAD OPERATION WITH
S
NOWPLOW ATTACHED
The blade restricts air flow to the radiator and
causes the engine to operate at higher than
normal temperatures. Therefore, when
transporting the plow, angle the blade
completely and position it as low as road or
surface conditions permit. Do not exceed
40 mph (64 km/h). The operator should always
maintain a safe stopping distance and allow
adequate passing clearance.
OPERATING TIPS
Under ideal snow plowing conditions, 20 mph
(32 km/h) should be maximum operating
speed. The operator should be familiar with the
area and surface to be cleaned. Reduce speed
and use extreme caution when plowing
unfamiliar areas or under poor visibility.
GENERAL MAINTENANCE
Snowplows should be maintained in
accordance with the plow manufacturer's
instructions.
Keep all snowplow electrical connections and
battery terminals clean and free of corrosion.
When plowing snow, to avoid transmission and
drivetrain damage, the following precautions
should be observed.
Operate with transfer case in 4LO when
plowing small or congested areas where
speeds are not likely to exceed 15 mph
(24 km/h). At higher speeds operate in 4HI.
Vehicles with automatic transmissions
should use 4LO range when plowing deep or
heavy snow for extended periods of time to
avoid transmission overheating.
Do not shift the transmission unless the
engine has returned to idle and wheels have
stopped. Make a practice of stepping on the
brake pedal while shifting the transmission.

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STARTING AND OPERATING339
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
When towing your vehicle, always follow
applicable state and provincial laws. Contact
state and provincial Highway Safety offices
for additional details.
Vehicles equipped with air suspension must
be placed in Transport mode before tying
them down (from the body) on a trailer or
flatbed truck. Refer to “Air Suspension – If
Equipped” for more information. If the
vehicle cannot be placed in Transport mode (for example, engine will not run), tie-downs
must be fastened to the axles (not to the
body). Failure to follow these instructions
may cause fault codes to be set and/or
cause loss of proper tie-down tension.RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. Recreational towing (for two-wheel drive
models) is allowed
ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:
NOTE:
If vehicle is equipped with air suspension,
ensure the vehicle is set to Normal Ride Height.

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

Towing Condition Wheels OFF The
Ground Two-Wheel Drive
Models Four-Wheel Drive Models
Flat Tow
NONENOT ALLOWED See InstructionsAutomatic transmission in PARK
Transfer case in NEUTRAL (N)
Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK5

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IN CASE OF EMERGENCY361
F46 –10 Amp Red Upfitters Relay Coil – If Equipped
F47 ––Spare
F48 ––Spare
F49 –10 Amp Red IP Cluster / CSG
F50 –20 Amp Yellow Air Suspension Control Module – If Equipped
F51 –10 Amp RedIgnition Node Module / Keyless Ignition Node Module,
Radio Frequency Hub Module / Electric Steering Column
Lock - If Equipped
F52 –5 Amp Tan Battery Sensor
F53 –20 Amp Yellow Trailer Tow – Left Turn/Stop Lights - If Equipped
F54 –20 Amp Yellow Non Memory Adjustable Pedals - If Equipped
F55 ––Spare
F56 –10 Amp Red Fuel Vapor Blocker Valve - If Equipped
F57 –20 Amp Yellow TCM / PCM / Solenoid Trans Pressure SW (RFE Trans Only)
– If Equipped
F58 –10 Amp Red Bed Lighting (LED) – If Equipped
F60 –—Spare
F61 –10 Amp Red NH3 Sensor / PM Sensor – If Equipped
F62 –10 Amp Red Air Conditioning Clutch
F63 –20 Amp Yellow Ignition Coils / CAPS
CavityCartridge Fuse Micro Fuse Description
6

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IN CASE OF EMERGENCY379
4. Using the screwdriver or similar tool, push
the Manual Park Release lever locking tab
(just below the middle of the lever) to the
right.

Manual Park Release Pull Tether

5. While holding the locking tab in the disengaged position, pull the tether strap to
rotate the lever rearward, until it locks in
place pointing towards the driver's seat.
Release the locking tab and verify that the
Manual Park Release lever is locked in the
released position.
6. The vehicle is now out of PARK and can be towed. Release the parking brake only when
the vehicle is securely connected to a tow
vehicle. To Reset The Manual Park Release:

1. Push the locking tab to the right, to unlock
the lever.

2. Rotate the Manual Park Release lever forward to its original position, until the
locking tab snaps into place to secure the
lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed
position.

Manual Park Release Pull Strap

4. Re-install the access cover.IF YOUR ENGINE OVERHEATS
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL, but do not increase the
engine idle speed while preventing vehicle
motion with the brakes.
NOTE:
There are steps that you can take to slow down
an impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.
6

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380IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Then
shift back and forth between DRIVE (D) and
REVERSE (R), while gently pressing the
accelerator. Use the least amount of
accelerator pedal pressure that will maintain
the rocking motion, without spinning the wheels
or racing the engine.
NOTE:
For trucks equipped with an 8–speed trans -
mission, shifts between DRIVE and REVERSE
can only be achieved at wheel speeds of
5 mph (8 km/h) or less. Whenever the trans -
mission remains in NEUTRAL (N) for more
than two seconds, you must press the brake
pedal to engage DRIVE or REVERSE.
Push the “ESC OFF” switch, to place the Elec -
tronic Stability Control (ESC) system in
“Partial Off” mode, before rocking the
vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information.
Once the vehicle has been freed, push the
“ESC OFF” switch again to restore “ESC On”
mode.WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer
than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.

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