towing Ram 3500 2020 Workshop Manual

IN CASE OF EMERGENCY383
NOTE:
Refer to “Manual Park Release” in this section
for instructions on shifting the transmission to
NEUTRAL when the engine is OFF.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
30 miles (48 km) for 8–speed transmission.
The towing distance must not exceed
15 miles (24 km) for 6–speed transmission.
If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 30 miles (48 km) for
8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels
raised and the rear wheels on a towing dolly, or
(when using a suitable steering wheel stabilizer
to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels
on the ground.
FOUR-WHEEL DRIVE MODELS
The manufacturer recommends towing with all
wheels OFF the ground. Acceptable methods
are to tow the vehicle on a flatbed or with one
end of vehicle raised and the opposite end on a
towing dolly.
If flatbed equipment is not available, and the
transfer case is operable, the vehicle may be
towed (in the forward direction, with ALL wheels
on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And
Operating” for further information and detailed
instructions.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
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384IN CASE OF EMERGENCY
EMERGENCY TOW HOOKS — IF
E
QUIPPED
Your vehicle may be equipped with emergency
tow hooks.
NOTE:
For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk
of damage to the vehicle.

Front Tow Hooks

ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the
Enhanced Accident Response System (EARS)
function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the Event
Data Recorder (EDR).
WARNING!
Do not use a chain for freeing a stuck
vehicle. Chains may break, causing serious
injury or death.
Stand clear of vehicles when pulling with
tow hooks. Tow straps may become disen -
gaged, causing serious injury.
CAUTION!
Tow hooks are for emergency use only, to
rescue a vehicle stranded off road. Do not
use tow hooks for tow truck hookup or
highway towing. You could damage your
vehicle.

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SERVICING AND MAINTENANCE387
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X Inspect front suspension, tie rod ends,
and replace if necessary. X
X X XX XX
Inspect the front and rear axle
surfaces. If gear oil leakage is
suspected, check the fluid level. If
using your vehicle for police, taxi, fleet,
off-road or frequent trailer towing,
change axle fluid. X
X X XX XX
Inspect the brake linings, replace as
necessary. X
X X XX XX
Adjust parking brake as necessary. X XX XX XX
Inspect transfer case fluid. XX X
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388SERVICING AND MAINTENANCE
Additional Maintenance
Replace cabin air filter. XX X XX XX
Replace engine air filter. XX XXX
Replace spark plugs.
1X
Flush and replace the engine coolant
at 10 years or 150,000 miles
(240,000 km) whichever comes first. X
X
Inspect the transfer case fluid, change
for any of the following: police, taxi,
fleet, or frequent trailer towing. X
X
Change the transfer case fluid. X
Inspect and replace PCV valve if
necessary. X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000

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SERVICING AND MAINTENANCE393
Inspect the front and rear axle
surfaces. If gear oil leakage is
suspected, check the fluid level. If
using your vehicle for police, taxi,
fleet, off-road or frequent trailer
towing change the axle fluid.
3
Inspect the transfer case fluid (4x4),
change for any of the following:
police, taxi, fleet, or frequent trailer
towing. X
XXX X
Change the transfer case fluid
(4x4). X
X
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months:6
12
18
24
30
36
42
48
54
60
66
72
78
84
90
96
102
108
114
120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
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394SERVICING AND MAINTENANCE

Change automatic transmission fluid
(AISIN (AS69RC) transmission only).
X
XXX
Change automatic transmission
fluid and sump filter (AISIN
(AS69RC) transmission only). X
X
Change automatic transmission
fluid and filter(s) if using your
vehicle for any of the following:
police, fleet, or frequent trailer
towing (68RFE transmission only). X
X
Change automatic transmission
fluid and filter(s). X
Replace Crankcase Ventilation Filter
(CCV). X
X
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months:6
12
18
24
30
36
42
48
54
60
66
72
78
84
90
96
102
108
114
120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000

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SERVICING AND MAINTENANCE395
Inspection and service should also be performed anytime a malfunction is observed or suspected. Retain all receipts.
Flush and replace power steering
fluid. X
Flush and replace engine coolant.
*** X
1. Under no circumstances should oil change intervals exceed 15,000 miles (24,000 km) or 12 months or 500 Hours, whichever comes first.
2. Under no circumstances should the air cleaner filter element exceed 30,000 miles (48,000 km) or 24 months, whichever comes first.
3. Inspect the front and rear axle surfaces every 20,000 miles (32,000 km). If gear oil leakage is suspected, check the fluid level. If using your vehicle for police, taxi, fleet, off-road or
frequent trailer towing change the axle fluid every 20,000 miles (32,000 km).
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months:6
12
18
24
30
36
42
48
54
60
66
72
78
84
90
96
102
108
114
120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
WARNING!
You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment.
If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.
Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance. This
could cause an accident.
CAUTION!
***The manufacturer highly recommends that all cooling system service, maintenance, and repairs be performed by your local authorized dealer.
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SERVICING AND MAINTENANCE417
Under normal operating conditions, the
catalytic converter will not require
maintenance. However, it is important to keep
the engine properly tuned to ensure proper
catalyst operation and prevent possible catalyst
damage. NOTE:
Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly
malfunctioning engine operation, a scorching
odor may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn
off the engine and allow it to cool. Service,
including a tune-up to manufacturer's
specifications, should be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the trans
-
mission is in gear and the vehicle is in
motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition
components disconnected or removed, such
as when diagnostic testing, or for prolonged
periods during very rough idle or malfunc -
tioning operating conditions.
COOLING SYSTEM CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as
an emissions control device and may seri -
ously reduce engine performance and
cause serious damage to the engine.
Damage to the catalytic converter can
result if your vehicle is not kept in proper
operating condition. In the event of engine
malfunction, particularly involving engine
misfire or other apparent loss of perfor -
mance, have your vehicle serviced
promptly. Continued operation of your
vehicle with a severe malfunction could
cause the converter to overheat, resulting
in possible damage to the converter and
vehicle.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam
coming from under the hood, do not open
the hood until the radiator has had time to
cool. Never open a cooling system pressure
cap when the radiator or coolant bottle is
hot.
Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
engine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.7

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434SERVICING AND MAINTENANCE
Tire And Loading Information Placard

Tire And Loading Information Placard

This placard tells you important information
about the:

1. Number of people that can be carried in the vehicle.

2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and spare tires.Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on
your vehicle. You will not exceed the tire's load
carrying capacity if you adhere to the loading
conditions, tire size, and cold tire inflation
pressures specified on the Tire and Loading
Information placard in “Vehicle Loading” in the
“Starting And Operating” section of this manual.
NOTE:
Under a maximum loaded vehicle condition,
gross axle weight ratings (GAWRs) for the front
and rear axles must not be exceeded.
For further information on GAWRs, vehicle
loading, and trailer towing, refer to “Vehicle
Loading” in the “Starting And Operating”
section of this manual.
To determine the maximum loading conditions
of your vehicle, locate the statement “The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs” on the
Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage
and trailer tongue weight (if applicable) should
never exceed the weight referenced here.
Steps For Determining Correct Load
Limit—
(1) Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs.
(4) The resulting figure equals the
available amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will
be five 150 lb passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5x150) = 650 lbs.)

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SERVICING AND MAINTENANCE435
(Continued)
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg
and there will be five 68 kg passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 295 kg (635-340
(5x68) = 295 kg) as shown in step 4. NOTE:
If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. The following table shows examples
on how to calculate total load, cargo/
luggage, and towing capacities of your
vehicle with varying seating configurations
and number and size of occupants. This table
is for illustration purposes only and may not
be accurate for the seating and load carry
capacity of your vehicle.
For the following example, the combined
weight of occupants and cargo should never
exceed 865 lbs (392 kg).
TIRES — GENERAL INFORMATION
Tire Pressure
Proper tire inflation pressure is essential to the
safe and satisfactory operation of your vehicle.
Four primary areas are affected by improper tire
pressure:
Safety
Fuel Economy
Tread Wear
Ride Comfort and Vehicle Stability
Safety
WARNING!
Overloading of your tires is dangerous.
Overloading can cause tire failure, affect
vehicle handling, and increase your stopping
distance. Use tires of the recommended load
capacity for your vehicle. Never overload
them.
WARNING!
Improperly inflated tires are dangerous and
can cause collisions.
Underinflation increases tire flexing and
can result in overheating and tire failure.
Overinflation reduces a tire's ability to
cushion shock. Objects on the road and
chuckholes can cause damage that result
in tire failure.
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