bulb Ram 3500 2020 Owner's Manual

8
BULB REPLACEMENT ....................................... 351 Replacement Bulbs ..................................351Replacing Exterior Bulbs ...........................353
FUSES .................................................................. 358
Power Distribution Center .........................358
JACKING AND TIRE CHANGING ...................... 365
Jack Location .............................................365Removal Of Jack And Tools .......................365
Removing The Spare Tire ..........................367
Preparations For Jacking...........................368
Jacking Instructions ...................................368
To Stow The Flat Or Spare ........................ 372Reinstalling The Jack And Tools ...............373
Hub Caps/Wheel Covers — If Equipped ...374
JUMP STARTING ................................................ 375
Preparations For Jump Start .....................375Jump Starting Procedure...........................376
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................ 377
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................ 378
IF YOUR ENGINE OVERHEATS ......................... 379
FREEING A STUCK VEHICLE ............................ 380 TOWING A DISABLED VEHICLE .......................381
Two-Wheel Drive Models ........................... 382
Four-Wheel Drive Models .......................... 383Emergency Tow Hooks — If Equipped ...... 384
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 384
EVENT DATA RECORDER (EDR) .......................384
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE .......385
Maintenance Plan — Gasoline Engine...... 386
Heavy Duty Use Of The Vehicle................. 389
SCHEDULED SERVICING— DIESEL ENGINE .... 389
Oil Change Indicator System —
Cummins Diesel......................................... 390 Perform Service Indicator —
Cummins Diesel ........................................ 390 Maintenance Plan — Cummins Diesel
Engine ........................................................ 391
ENGINE COMPARTMENT .................................. 396
6.4L Engine ................................................ 396
6.7L Diesel Engine — Six-Speed 68RFE ... 397
6.7L Diesel Engine — Six-Speed AISIN
(AS69RC HD) .............................................. 398 Checking Oil Level — Gas Engine ............. 399
Checking Oil Level — Diesel Engine .......... 399
Adding Washer Fluid ................................. 399Maintenance-Free Battery ....................... 400Pressure Washing...................................... 400
DEALER SERVICE .............................................. 401
Engine Oil .................................................. 401
Engine Oil Filter ......................................... 403Engine Air Cleaner Filter ........................... 403
Air Conditioner Maintenance ................... 405
Accessory Drive Belt Inspection ............... 408Draining Fuel/Water Separator Filter —
Diesel Engine ............................................ 409 Engine Mounted Fuel Filter
Replacement — Diesel Engine .................. 410 Underbody Mounted Fuel Filter
Replacement — Diesel Engine .................. 412 Priming If The Engine Has Run Out Of
Fuel — Diesel Engine ................................. 412 Intervention Regeneration Strategy —
Message Process Flow ............................. 413 Diesel Exhaust Fluid .................................. 414
Body Lubrication ........................................ 414

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GETTING TO KNOW YOUR VEHICLE23
TO EXIT REMOTE START MODE
W
ITHOUT DRIVING THE VEHICLE
Push and release the Remote Start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shut downs, the system
will disable for two seconds after receiving a
valid Remote Start request.
TO EXIT REMOTE START MODE AND
D
RIVE THE VEHICLE
To exit Remote Start Mode and drive the vehicle
before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the door and disarm the vehicle security
alarm System (if equipped). Then, prior to the
end of the 15 minute cycle, place the ignition in
the ON/RUN position. NOTE:
The ignition switch must be in the ON/RUN posi
-
tion in order to drive the vehicle.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort system can be acti -
vated and deactivated through the Uconnect
system under “Auto-On Comfort And Remote
Start”. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort system operation.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
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GETTING TO KNOW YOUR VEHICLE51
PARKING LIGHTS AND PANEL LIGHTS
To turn on the parking lights and instrument
panel lights, from the O (off) position, rotate the
headlight switch clockwise to the first detent. To
turn off the parking lights, rotate the headlight
switch back to the O (off) position.
HEADLIGHTS ON WITH WIPERS
(A
VAILABLE WITH AUTOMATIC
H
EADLIGHTS ONLY)
When this feature is active, the headlights will
turn on approximately 10 seconds after the
wipers are turned on if the headlight switch is
placed in the AUTO position. In addition, the
headlights will turn off when the wipers are
turned off, if they were turned on by this feature.
NOTE:
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
HEADLIGHT DELAY
To aid in your exit, your vehicle is equipped with
a headlight delay that will leave the headlights
on for up to 90 seconds. This delay is initiated
when the ignition is turned off while the headlight switch is on, and then the headlight
switch is cycled off. Headlight delay can be
canceled by either turning the headlight switch
on then off, or by placing the ignition in the ON/
RUN position.
NOTE:
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
LIGHTS-ON REMINDER
If the headlights, parking lights, or cargo lights
are left on after the ignition is placed in the OFF
position, a chime will sound and a message will
appear in the instrument cluster display when
the driver’s door is opened.
FRONT FOG LIGHTS — IF EQUIPPED
To activate the front fog lights, turn on the
parking lights or low beam headlights and push
in the center of the headlight switch control
knob. Pushing the headlight switch control knob
a second time will turn the front fog lights off.

Front Fog Light Switch

TURN SIGNALS
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster display will flash to show proper
operation of the front and rear turn signal lights.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec
-
tive outside light bulb. If an indicator fails to
light when the lever is moved, it would suggest
that the indicator bulb is defective.
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130GETTING TO KNOW YOUR INSTRUMENT PANEL
The battery was recently replaced and was
not charged completely.
The battery was discharged by an electrical
load left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volts portable appli-
ances like vacuum cleaners, game consoles
and similar devices.
What to do when an electrical load reduction
action message is present (“Battery Saver On”
or “Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if
possible:
Turn off redundant lights (interior or
exterior).
Check what may be plugged in to power
outlets +12 Volts, 115 Volts AC, USB
ports.
Check HVAC settings (blower, tempera -
ture).
Check the audio settings (volume). After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and
review specifications if any (load and Ignition
Off Draw currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecu
-
tive trips and the evaluation of the vehicle
and driving pattern did not help to identify the
cause.
WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in
the instrument panel together with a dedicated
message and/or acoustic signal when
applicable. These indications are indicative and
precautionary and as such must not be
considered as exhaustive. Always refer to the
information in this chapter in the event of a
failure indication. All active telltales will display
first if applicable. The system check menu may
appear different based upon equipment
options and current vehicle status. Some
telltales are optional and may not appear.
RED WARNING LIGHTS
Seat Belt Reminder Warning Light
This warning light indicates when the
driver or passenger seat belt is
unbuckled. When the ignition is first
placed in the ON/RUN or ACC/ON/
RUN position and if the driver’s seat belt is
unbuckled, a chime will sound and the light will
turn on. When driving, if the driver or front
passenger seat belt remains unbuckled, the
Seat Belt Reminder Light will flash or remain on
continuously and a chime will sound.
Refer to “Occupant Restraint Systems” in
“Safety” for further information.
Air Bag Warning Light
This warning light will illuminate to
indicate a fault with the air bag, and
will turn on for four to eight seconds
as a bulb check when the ignition is
placed in the ON/RUN or ACC/ON/RUN
position. This light will illuminate with a single
chime when a fault with the air bag has been
detected, it will stay on until the fault is cleared.
If the light is either not on during startup, stays

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GETTING TO KNOW YOUR INSTRUMENT PANEL133
NOTE:
This light may turn on if the accelerator and
brake pedals are pressed at the same time.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as
a bulb check. If the light does not come on
during starting, have the system checked by an
authorized dealer.
Trailer Brake Disconnected Warning Light
This warning light will illuminate when
the Trailer Brake has been
disconnected.
Refer to “Trailer Towing” in “Starting And
Operating” for further information.
Transmission Temperature Warning Light
— If Equipped
This warning light will illuminate to
warn of a high transmission fluid
temperature. This may occur with
strenuous usage such as trailer towing. If this light turns on, stop the vehicle and
run the engine at idle or slightly faster, with the
transmission in PARK (P) or NEUTRAL (N), until
the light turns off. Once the light turns off, you
may continue to drive normally.
Door Open Warning Light
This indicator will illuminate when a
door is ajar/open and not fully closed.
NOTE:
If the vehicle is moving there will also be a single
chime.
YELLOW WARNING LIGHTS
Adaptive Cruise Control (ACC) Fault
Warning Light — If Equipped
This warning light will illuminate to
indicate a fault in the ACC system.
Contact a local authorized dealer for
service.
For further information, refer to “Adaptive
Cruise Control (ACC)” in “Starting And
Operating.”
Air Suspension Fault Warning Light — If
Equipped
This light will illuminate when a fault is
detected with the air suspension
system.
Refer to “Air Suspension System — If Equipped”
in “Starting And Operating” for further
information.
Engine Check/Malfunction Indicator
Warning Light (MIL)
The Engine Check/Malfunction
Indicator Light (MIL) is a part of an
Onboard Diagnostic System called
OBD II that monitors engine and
WARNING!
If you continue operating the vehicle when
the Transmission Temperature Warning Light
is illuminated you could cause the fluid to boil
over, come in contact with hot engine or
exhaust components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission
damage or transmission failure.
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134GETTING TO KNOW YOUR INSTRUMENT PANEL
automatic transmission control systems. This
warning light will illuminate when the ignition is
in the ON/RUN position before engine start. If
the bulb does not come on when turning the
ignition switch from OFF to ON/RUN, have the
condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illuminate
the light after engine start. The vehicle should
be serviced if the light stays on through several
typical driving styles. In most situations, the
vehicle will drive normally and will not require
towing.
When the engine is running, the MIL may flash
to alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be
serviced by an authorized dealer as soon as
possible if this occurs.Electronic Stability Control (ESC) Active
Warning Light — If Equipped
This warning light will indicate when
the Electronic Stability Control system
is Active. The “ESC Indicator Light” in
the instrument cluster will come on
when the ignition is placed in the ON/RUN or
ACC/ON/RUN position, and when ESC is
activated. It should go out with the engine
running. If the “ESC Indicator Light” comes on
continuously with the engine running, a
malfunction has been detected in the ESC
system. If this warning light remains on after
several ignition cycles, and the vehicle has been
driven several miles (kilometers) at speeds
greater than 30 mph (48 km/h), see an
authorized dealer as soon as possible to have
the problem diagnosed and corrected.
The “ESC OFF Indicator Light” and the “ESC
Indicator Light” come on momentarily each
time the ignition is placed in the ON/RUN or
ACC/ON/RUN position.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher
temperatures than in normal operating
conditions. This can cause a fire if you drive
slowly or park over flammable substances
such as dry plants, wood, cardboard, etc. This
could result in death or serious injury to the
driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause damage
to the vehicle control system. It also could
affect fuel economy and driveability. If the
MIL is flashing, severe catalytic converter
damage and power loss will soon occur.
Immediate service is required.

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GETTING TO KNOW YOUR INSTRUMENT PANEL141
to provide visual and torque warnings if an
unintentional lane departure occurs.
Refer to “LaneSense — If Equipped” in “Starting
And Operating” for further information.
Front Fog Indicator Light — If Equipped
This indicator light will illuminate
when the front fog lights are on.
Refer to “Exterior Lights” in “Getting
To Know Your Vehicle” for further information.
Turn Signal Indicator Lights
When the left or right turn signal is
activated, the turn signal indicator will
flash independently and the
corresponding exterior turn signal
lamps will flash. Turn signals can be activated
when the multifunction lever is moved down
(left) or up (right).
NOTE:
A continuous chime will sound if the vehicle is
driven more than 1 mile (1.6 km) with either
turn signal on.
Check for an inoperative outside light bulb if
either indicator flashes at a rapid rate.

If equipped with fog lamps, the fog lamp on the
side of the activated turn signal will also illumi -
nate to provide additional light when turning.

Cruise Control Set Indicator Light — If
Equipped
This indicator light will illuminate
when the cruise control is set to the
desired speed. Refer to “Speed
Control” in “Starting And Operating”
for further information.
WHITE INDICATOR LIGHTS

Adaptive Cruise Control (ACC) Ready Light
— If Equipped

This light will illuminate when the vehicle
equipped with Adaptive Cruise Control
(ACC) has been turned on but not set.

Refer to “Adaptive Cruise Control (ACC) — If
Equipped” in “Starting And Operating” for
further information.
Cruise Control Ready Indicator

This indicator light will illuminate
when the cruise control is ready,
but not set. Refer to “Speed Control”
in “Starting And Operating” for
further information.

Hill Descent Control (HDC) Indicator Light
— If Equipped
This indicator shows when the Hill
Descent Control (HDC) feature is
turned on. The lamp will be on solid
when HDC is armed. HDC can only be
armed when the transfer case is in the “4WD
LOW” position and the vehicle speed is less
then 20 mph (32 km/h). If these conditions are
not met while attempting to use the HDC
feature, the HDC indicator light will flash on/off.
LaneSense Indicator Light — If Equipped
When the LaneSense system is ON,
but not armed, the LaneSense
indicator light illuminates solid white.
This occurs when only left, right, or
neither lane line has been detected. If a single
lane line is detected, the system is ready to
provide only visual warnings if an unintentional
lane departure occurs on the detected lane line.
Refer to “LaneSense — If Equipped” in “Starting
And Operating” for further information.
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GETTING TO KNOW YOUR INSTRUMENT PANEL143
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS
In some localities, it may be a legal requirement
to pass an inspection of your vehicle's
emissions control system. Failure to pass could
prevent vehicle registration.
For states that require an Inspection
and Maintenance (I/M), this check
verifies the “Malfunction Indicator
Light (MIL)” is functioning and is not
on when the engine is running, and that the
OBD II system is ready for testing.
Normally, the OBD II system will be ready. The
OBD II system may not be ready if your vehicle
was recently serviced, recently had a depleted
battery or a battery replacement. If the OBD II
system should be determined not ready for the
I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test,
which you can use prior to going to the test
station. To check if your vehicle's OBD II system
is ready, you must do the following:
1. Cycle the ignition switch to the ON position,
but do not crank or start the engine.

NOTE:
If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the
“Malfunction Indicator Light (MIL)” symbol
come on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
The MIL will flash for about 10 seconds and then return to being fully illuminated
until you turn OFF the ignition or start the
engine. This means that your vehicle's
OBD II system is not ready and you
should not proceed to the I/M station.
The MIL will not flash at all and will remain
fully illuminated until you place the ignition in
the off position or start the engine. This
means that your vehicle's OBD II system is
ready and you can proceed to the I/M station. If your OBD II system is not ready,
you should
see an authorized dealer or repair facility. If your
vehicle was recently serviced or had a battery
failure or replacement, you may need to do
nothing more than drive your vehicle as you
normally would in order for your OBD II system
to update. A recheck with the above test routine
may then indicate that the system is now ready.
Regardless of whether your vehicle's OBD II
system is ready or not, if the MIL is illuminated
during normal vehicle operation you should
have your vehicle serviced before going to the
I/M station. The I/M station can fail your vehicle
because the MIL is on with the engine running.
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SAFETY183
(Continued)
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning
Light is detected, which could affect
the Supplemental Restraint System
(SRS), the Redundant Air Bag Warning
Light will illuminate on the instrument panel.
The Redundant Air Bag Warning Light will stay
on until the fault is cleared. In addition, a single
chime will sound to alert you that the
Redundant Air Bag Warning Light has come on
and a fault has been detected. If the Redundant
Air Bag Warning Light comes on intermittently or
remains on while driving have an authorized
dealer service the vehicle immediately.
For additional information regarding the
Redundant Air Bag Warning Light refer to
“Getting To Know Your Instrument Panel”
section of this manual.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
The passenger front air bag is mounted in the instrument panel, above the glove
compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.

Front Air Bag/Knee Bolster Locations

WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.
1 — Driver And Passenger Front Air Bags
2 — Driver And Passenger Knee Impact Bolsters
WARNING!
Being too close to the steering wheel or
instrument panel during front air bag
deployment could cause serious injury,
including death. Air bags need room to
inflate. Sit back, comfortably extending
your arms to reach the steering wheel or
instrument panel.
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210SAFETY
The best protection against carbon monoxide
entry into the vehicle body is a properly
maintained engine exhaust system.
Whenever a change is noticed in the sound of
the exhaust system, when exhaust fumes can
be detected inside the vehicle, or when the
underside or rear of the vehicle is damaged,
have a competent mechanic inspect the
complete exhaust system and adjacent body
areas for broken, damaged, deteriorated, or
mispositioned parts. Open seams or loose
connections could permit exhaust fumes to
seep into the passenger compartment. In
addition, inspect the exhaust system each time
the vehicle is raised for lubrication or oil
change. Replace as required.
SAFETY CHECKS YOU SHOULD MAKE
I
NSIDE THE VEHICLE
Seat Belts
Inspect the seat belt system periodically,
checking for cuts, frays, and loose parts.
Damaged parts must be replaced immediately.
Do not disassemble or modify the system.
Front seat belt assemblies must be replaced
after a collision. Rear seat belt assemblies must
be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing,
etc.). If there is any question regarding seat belt
or retractor condition, replace the seat belt.
Air Bag Warning Light
The Air Bag warning light will turn on for four
to eight seconds as a bulb check when the
ignition switch is first turned to ON/RUN. If the
light is either not on during starting, stays on, or
turns on while driving, have the system
inspected at an authorized dealer as soon as
possible. After the bulb check, this light will
illuminate with a single chime when a fault with the Air Bag System has been detected. It will
stay on until the fault is removed. If the light
comes on intermittently or remains on while
driving, have an authorized dealer service the
vehicle immediately.
Refer to “Occupant Restraint Systems” in
“Safety” for further information.
Defroster
Check operation by selecting the defrost mode
and place the blower control on high speed. You
should be able to feel the air directed against
the windshield. See an authorized dealer for
service if your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your
vehicle. Only use a floor mat that does not
interfere with the operation of the accelerator,
brake or clutch pedals. Only use a floor mat that
is securely attached using the floor mat
fasteners so it cannot slip out of position and
interfere with the accelerator, brake or clutch
pedals or impair safe operation of your vehicle
in other ways.
If it is necessary to sit in a parked vehicle
with the engine running, adjust your
heating or cooling controls to force outside
air into the vehicle. Set the blower at high
speed.
WARNING!
(Continued)

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