automatic transmission Ram 3500 Chassis Cab 2017 Owner's Guide

•With manual shift transfer case, shift the transfer case
lever to the desired position.
• With electronic shift transfer case, push and hold the
transfer case NEUTRAL (N) button until the NEU-
TRAL (N) indicator light turns off. After the NEU-
TRAL (N) indicator light turns off, release the NEU-
TRAL (N) button. After the NEUTRAL (N) button has
been released, the transfer case will shift to the posi-
tion indicated by the selector switch.
NOTE: When shifting the transfer case out of NEUTRAL
(N), the engine should remain OFF to avoid gear clash.
6. Shift automatic transmission into PARK.
7. Release the brake pedal (and clutch pedal on a manual transmission).
8. Disconnect vehicle from the tow vehicle.
9. Start the engine.
10. Press and hold the brake pedal.
11. Release the parking brake. 12. Shift the transmission into gear, release the brake pedal
(and clutch pedal on manual transmissions), and check
that the vehicle operates normally.
NOTE: With electronic shift transfer case:
• Steps three through five are requirements that must be
met before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing
the NEUTRAL (N) button or are no longer met during
the shift, the NEUTRAL (N) indicator light will flash
continuously until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
428 STARTING AND OPERATING

4500/5500 Models
These vehicles do not come equipped with a jack.
NOTE:Jacking and tire changing on 4500/5500 models
should be performed by an authorized dealer, or knowl-
edgeable service personnel with the appropriate heavy
duty equipment, like a tire service company.
Preparations For Jacking
1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake. 4.
Place the gear selector into PARK (automatic transmis-
sion) or REVERSE (manual transmission). On 4-Wheel
drive vehicles, shift the transfer case to the “4L” position.
5. Turn OFF the ignition.
6. Block both the front and rear of the wheeldiagonally opposite of the jacking position.
For example, if changing the right front
tire, block the left rear wheel.
NOTE: Passengers should not remain in the vehicle when
the vehicle is being jacked.
434 WHAT TO DO IN EMERGENCIES

Jacking Instructions
Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Apply the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
(Continued)
WARNING! (Continued)
•Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
Jack Warning Label
6
WHAT TO DO IN EMERGENCIES 435

5. Start the engine in the vehicle that has the boosterbattery, let the engine idle a few minutes, and then start
the engine in the vehicle with the discharged battery.
CAUTION!
Do not connect jumper cable to any of the fuses on the
positive battery terminal. The resulting electrical cur-
rent will blow the fuse.
6. Once the engine is started, remove the jumper cables in the reverse sequence:
Disconnecting The Jumper Cables
1. Disconnect the negative (-)end of the jumper cable from
the engine ground of the vehicle with the discharged
battery.
2. Disconnect the opposite end of the negative (-)jumper
cable from the negative (-)post of the booster battery.
3. Disconnect the positive (+)end of the jumper cable from
the positive (+)post of the booster battery.
4. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the vehicle with the
discharged battery. If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Next, shift back and forth between DRIVE and
REVERSE (with automatic transmission) or SECOND
GEAR and REVERSE (with manual transmission) while
gently pressing the accelerator. Use the least amount of
accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
6
WHAT TO DO IN EMERGENCIES 443

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than
15 miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
6
WHAT TO DO IN EMERGENCIES 447

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, with ALLwheels on the ground), IFthe transfer
case is in NEUTRAL and the transmission is in PARK (for
automatic transmissions) or in gear (NOT in NEUTRAL,
for manual transmissions). Refer to “Recreational Towing”
in “Starting And Operating” for further information and
detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Things To
Know Before Starting Your Vehicle” for further information
on the Enhanced Accident Response System (EARS) func-
tion.
448 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 6.4L ...........453
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .454
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .454
▫ Loose Fuel Filler Cap Message .............455
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .455
 REPLACEMENT PARTS ...................456
 DEALER SERVICE ...................... .456
 MAINTENANCE PROCEDURES .............457
▫ Engine Oil .......................... .457
▫ Engine Oil Filter ...................... .459
▫ Engine Air Cleaner Filter .................460
▫ Accessory Drive Belt Inspection ............462
▫ Maintenance-Free Battery .................463 ▫
Air Conditioner Maintenance ..............464
▫ Front Prop Shaft Lubrication — Four-Wheel Drive
Models ............................. .470
▫ Body Lubrication ..................... .471
▫ Windshield Wiper Blades .................471
▫ Adding Washer Fluid ...................474
▫ Exhaust System ....................... .475
▫ Cooling System ....................... .476
▫ Brake System ........................ .481
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level .............................. .482
▫ Transfer Case ........................ .483
▫ Automatic Transmission — If Equipped ......484
▫ Appearance Care And Protection From
Corrosion ........................... .486
7

Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler
plug hole with the vehicle in a level position.
Automatic Transmission — If Equipped
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer ’s specified transmission fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in this section
for fluid specifications. It is important to maintain the
transmission fluid at the correct level using the recom-
mended fluid. No chemical flushes should be used in any
transmission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er ’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids, Lubricants, And Genu-
ine Parts” in this section for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives. There-
fore, do not add any fluid additives to the transmission.
Avoid using transmission sealers as they may adversely
affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check
Check the fluid level when the engine is fully warmed up
and the transmission fluid is at normal operating tempera-
ture. Driving with an improper fluid level will greatly
reduce the life of the transmission and of the fluid. Check
the fluid level whenever the vehicle is serviced.
484 MAINTAINING YOUR VEHICLE

Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission (6.4L Engine with 66RFE Trans-
mission) (For Diesel Engine See Diesel Supplement) Use only ATF+4 Automatic Transmission Fluid. Failure to
use ATF+4 fluid may affect the function or performance of
your transmission. We recommend Mopar ATF+4 fluid.
Automatic Transmission (6.4L Engine with AS66RC Trans-
mission) Use only Mopar ASRC Automatic Transmission Fluid or
equivalent. Failure to use the proper fluid may affect the
function or performance of your transmission.
Transfer Case We recommend you use Mopar BW44-44 Transfer Case
Fluid.
Front and Rear Axle Fluid (4500/5500) We recommend you use GL-5 SAE 75W-90 Synthetic
(MS-9763). Limited slip additive is not required for
Limited-Slip Rear Axles.
Brake Master Cylinder We recommend you use Mopar DOT 3 and SAE J1703.
If DOT 3 brake fluid is not available, then DOT 4 is
acceptable.
Power Steering Reservoir We recommend you use Mopar Power Steering Fluid +4,
Mopar ATF+4 Automatic Transmission Fluid.
510 MAINTAINING YOUR VEHICLE

Maintenance Chart
Required Maintenance
Refer to the Maintenance Schedules on the following pages
for required maintenance.
At Every Oil Change Interval As Indicated By OilChange Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator
system turns on.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or
off-road conditions.
At Every Oil Change Interval As Indicated By Oil
Change Indicator System:
•Inspect battery and clean and tighten terminals as
required.
• Inspect automatic transmission fluid if equipped
with dipstick.
• Inspect brake pads, shoes, rotors, drums, hoses and
park brake.
• Inspect front end, and lubricate — If equipped with
serviceable fittings.
• Lube the front drive shaft fitting (4X4 models only).
8
MAINTENANCE SCHEDULES 513