automatic transmission Ram 3500 Chassis Cab 2017 User Guide

Tip Start Feature
Do notpress the accelerator. Cycle the ignition switch
briefly to the START position and release it. The starter
motor will continue to run and will automatically disen-
gage when the engine is running.
Keyless Enter-N-Go — Ignition
This feature allows the driver to operate
the ignition switch with the push of a
button, as long as the Remote Start/
Keyless Enter-N-Go key fob is in the
passenger compartment.
Normal Starting
To Turn On The Engine Using The ENGINE
START/STOP Button
1. The transmission must be in PARK.
2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once. 3. The system takes over and attempts to start the vehicle.
If the vehicle fails to start, the starter will disengage
automatically after 10 seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the button again.
NOTE: Normal starting of either a cold or a warm engine
is obtained without pumping or pressing the accelerator
pedal.
To Turn Off The Engine Using ENGINE
START/STOP Button
1. Place the gear selector in PARK, then push and release the ENGINE START/STOP button.
2. The ignition switch will return to the OFF position.
3. If the gear selector is not in PARK, the ENGINE START/ STOP button must be held for two seconds or three short
pushes in a row with the vehicle speed above 5 mph
(8 km/h) before the engine will shut off. The ignition
switch position will remain in the ACC position until the
gear selector is in PARK and the button is pushed twice
to the OFF position. If the gear selector is not in PARK
and the ENGINE START/STOP button is pushed once,
the instrument cluster will display a “Vehicle Not In
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Park” message and the engine will remain running.
Never leave a vehicle out of the PARK position, or it
could roll.
NOTE: If the ignition switch is left in the ACC or RUN
(engine not running) position and the transmission is in
PARK, the system will automatically time out after 30
minutes of inactivity and the ignition will switch to the
OFF position.
Idle Shutdown — 6.4L Engine Only
This feature can be enabled so that the truck will automati-
cally shutdown when the truck has been idling for a set
period of time when the engine is at operating tempera-
ture. Idle time can be set in 5 minute increments between 5
and 60 minutes. See your local authorized dealer to enable
this feature.
NOTE: The idle shut down timer is disabled while the PTO
is active.
ENGINE START/STOP Button Functions — With
Driver ’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates similar to an
ignition switch. It has three positions, OFF, ACC, RUN. To change the ignition switch positions without starting the
vehicle and use the accessories follow these steps:
1. Starting with the ignition in the OFF position:
2. Push the ENGINE START/STOP button once to change
the ignition to the ACC position.
3. Push the ENGINE START/STOP button a second time to change the ignition to the RUN position.
4. Push the ENGINE START/STOP button a third time to return the ignition to the OFF position.
Extreme Cold Weather (Below –20°F or 29°C)
To ensure reliable starting at these temperatures, use of an
externally powered electric engine block heater (available
from your authorized dealer) is recommended.
If Engine Fails To Start
If the engine fails to start after you have followed the
“Normal Starting” procedure, it may be flooded. Push the
accelerator pedal all the way to the floor and hold it there
while the engine is cranking. This should clear any excess
fuel in case the engine is flooded.
The starter motor will engage automatically, run for 10
seconds, and then disengage. Once this occurs, release the
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STARTING AND OPERATING 327

ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and permits
quicker starts in cold weather. Connect the cord to a
standard 110-115 Volt AC electrical outlet with a grounded,
three-wire extension cord.
Gasoline Engine Only
The engine block heater cord is routed through the grille by
the right front tow hook.
It includes a removable cap that is secured by a tethered
strap. It also has a c-clip that is used for storage when not
in use for the Winter months. During Winter months,
remove the heater cord wiring assembly from itself on the
c-clip.
The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
AUTOMATIC TRANSMISSION
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
•Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL,
or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
NOTE: You must press and hold the brake pedal while
shifting out of PARK.
WARNING!
•It is dangerous to shift out of PARK or NEUTRAL if the
engine speed is higher than idle speed. If your foot is
not firmly pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You could lose
control of the vehicle and hit someone or something.
Only shift into gear when the engine is idling normally
and your foot is firmly pressing the brake pedal.
(Continued)
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ignition when the ignition is in the LOCK/OFF position,
and the transmission is locked in PARK whenever the
ignition is in the LOCK/OFF position.
NOTE:If a malfunction occurs, the system will trap the
key fob in the ignition to warn you that this safety feature
is inoperable. The engine can be started and stopped but
the key fob cannot be removed until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock system (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be turned to
the ON/RUN mode (engine running or not) and the brake
pedal must be pressed.
Six–Speed Automatic Transmission — If Equipped
Chassis Cab models (with automatic transmission) may
use either the AS66RC transmission (which is equipped
with a Power Take-Off (PTO) access cover on the side of the
transmission case), or the 66RFE transmission (which has
no PTO access cover).
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The gear selector is mounted on the right side of the steering column. You must press the brake pedal to move
the gear selector out of PARK (refer to “Brake/
Transmission Shift Interlock System” in this section). To
drive, move the gear selector from PARK or NEUTRAL to
the DRIVE position. Pull the gear selector toward you
when shifting into REVERSE or PARK, or when shifting
out of PARK.
The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (refer to “Electronic Range Select [ERS] Operation”
in this section for further information). Pushing the ERS
(-/+) switches (on the gear selector) while in the DRIVE
position will select the highest available transmission gear,
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STARTING AND OPERATING 331

The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
•When shifting into PARK, pull the gear selector toward
you and move it all the way counterclockwise until it
stops.
• Release the gear selector and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position (P).
• With brake pedal released, verify that the gear selector
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must leave the vehicle.WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through underdrive first, second, and third gears,
direct fourth gear and overdrive fifth and sixth gears. The
DRIVE position provides optimum driving characteristics
under all normal operating conditions.
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Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear (for 66RFE transmission) or third gear (for
AS66RC transmission) regardless of which forward gear is
selected. If an AS66RC equipped truck enters Limp Home
Mode at highway speeds, it will initially engage fifth gear,
until the vehicle slows to a speed where third gear can be
engaged. PARK, REVERSE, and NEUTRAL will continue
to operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without damag-
ing the transmission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
will activate ERS mode, display the current gear in the
336 STARTING AND OPERATING

instrument cluster, and set that gear as the top available
gear. Once in ERS mode, tapping (-) or (+) will change the
top available gear.
To exit ERS mode, simply push and hold the ERS (+) switch
until the gear limit display disappears from the instrument
cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
(Continued)
WARNING!(Continued)
and the vehicle could skid, causing a collision or
personal injury.
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply push and hold the
ERS (-) switch. The transmission will shift to the range
from which the vehicle can best be slowed down.
CAUTION!
When using ERS for engine braking while descending
steep grades, be careful not to overspeed the engine.
Apply the brakes as needed to prevent engine over-
speed.
Overdrive Operation
The automatic transmission includes an electronically con-
trolled Overdrive (fifth and sixth gears). The transmission
will automatically shift into Overdrive if the following
conditions are present:
• The gear selector is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
Column Gear Selector
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STARTING AND OPERATING 337

•The engine coolant has reached an adequate tempera-
ture.
• Vehicle speed is sufficiently high.
• The TOW/HAUL switch has not been activated.
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the
potential for transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL mode,
transmission upshifts are delayed, and the transmission
will automatically downshift (for engine braking) when the
throttle is closed and/or during steady braking maneu-
vers. The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.
TOW/HAUL Switch
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WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine brak-
ing can cause the rear wheels to slide, and the vehicle
to swing around with the possible loss of vehicle
control, which may cause an accident possibly result-
ing in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.NOTE:
•
The torque converter clutch will not engage (and 66RFE-
equipped trucks will not shift to sixth gear), until the
transmission fluid and engine coolant are warm [usually
after 1 to 3 miles (2 to 5 km) of driving]. Because engine
speed is higher when the torque converter clutch is not
engaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using the
Electronic Range Select (ERS) shift control, when the
transmission is sufficiently warm, will demonstrate that
the transmission is able to shift into and out of Over-
drive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the transmis-
sion into gear may seem sluggish. This is due to the fluid
partially draining from the torque converter into the
transmission. This condition is normal and will not
cause damage to the transmission. The torque converter
will refill within five seconds after starting the engine.
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STARTING AND OPERATING 339

POWER TAKE OFF OPERATION — IF EQUIPPED
(CHASSIS CAB ONLY)
This vehicle when equipped with PTO Prep and the
AS66RC automatic six-speed, will allow for an aftermarket
upfit with a transmission driven PTO (power take off). The
customer will have the ability to operate the PTO in either
a “stationary” or “mobile” mode. The vehicles will be
factory set to the “stationary” mode. To select “mobile”
mode, you will need to enter the commercial vehicle menu
on the instrument cluster screen and select mobile PTO
mode. Details of the PTO selection modes and further PTO
information is available at the Ram Truck Bodybuilders
web site. www.rambodybuilder.com
AS66RC Six-Speed Automatic Transmission Only
The PTO drive gear (part of the AS66RC) operates at torque
converter turbine speed. The turbine speed will be less
than engine speed when the torque converter clutch is not
engaged and will be same as engine speed when the torque
converter clutch is engaged.
Stationary Mode
To operate the PTO in this mode the vehicle must meet the
following conditions:•
Transmission in PARK position (vehicles equipped with
automatic transmission.)
• PTO switch has been activated.
• Parking brake applied (vehicles equipped with manual
transmission).
• Brake pedal must not be applied.
• Vehicle engine must be running.
• No vehicle, brake or clutch switch faults present.
• PTO must be correctly installed using the vehicle pro-
vided circuits.
The instrument cluster will display a PTO Onmessage for
five seconds if the above conditions are met. Otherwise, the
instrument cluster will display a message To Operate PTO
Shift To Park indicating what operator action should be
taken to engage the PTO mode.
The customer has the choice to operate the PTO by utilizing
the cruise control switches or by utilizing a remote control
(provided by the PTO supplier). To operate the feature
using the cruise control switches, the customer must first
activate the PTO switch which will turn on the PTO. In
order to increase or decrease the engine idle speed, to
optimize the PTO function, the “RESUME/ACCEL” and
340 STARTING AND OPERATING