ECO mode Ram 3500 Chassis Cab 2017 Service Manual

evasive driving maneuvers; it cannot prevent wheel lift
due to other factors, such as road conditions, leaving the
roadway, or striking objects or other vehicles.
NOTE:ERM is disabled anytime the ESC is in “Full Off”
mode (if equipped). Refer to “Electronic Stability Control
(ESC)” in this section for a complete explanation of the
available ESC modes.
WARNING!
Many factors, such as vehicle loading, road conditions
and driving conditions, influence the chance that
wheel lift or rollover may occur. ERM cannot prevent
all wheel lift or roll overs, especially those that involve
leaving the roadway or striking objects or other ve-
hicles. The capabilities of an ERM-equipped vehicle
must never be exploited in a reckless or dangerous
manner which could jeopardize the user’s safety or the
safety of others.
Trailer Sway Control (TSC) — If Equipped
TSC uses sensors in the vehicle to recognize an excessively
swaying trailer and will take the appropriate actions to
attempt to stop the sway. TSC will become active automati-
cally once an excessively swaying trailer is recognized.
NOTE: TSC cannot stop all trailers from swaying. Always
use caution when towing a trailer and follow the trailer
tongue weight recommendations. Refer to “Trailer Tow-
ing” in this section for further information.
When TSC is functioning, the “ESC Activation/
Malfunction Indicator Light” will flash, the engine power
may be reduced and you may feel the brakes being applied
to individual wheels to attempt to stop the trailer from
swaying. TSC is disabled when the ESC system is in the
“Partial Off” or “Full Off” modes.
WARNING!
If TSC activates while driving, slow the vehicle down,
stop at the nearest safe location, and adjust the trailer
load to eliminate trailer sway.
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WARNING!
Do not use Summer tires in snow/ice conditions. You
could lose vehicle control, resulting in severe injury or
death. Driving too fast for conditions also creates the
possibility of loss of vehicle control.
Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h), refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures. While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the
Run Flat mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the Run Flat mode, it has limited
driving capabilities and needs to be replaced immediately.
A Run Flat tire is not repairable.
It is not recommended to drive a vehicle loaded at full
capacity, or to tow a trailer while a tire is in the Run Flat
mode.
See the tire pressure monitoring section for more informa-
tion.5
STARTING AND OPERATING 385

Please follow the table below for proper tire size, chain
type, and axle recommendations:
VehicleAxle Recommendations Tire SizesChain Class
Chassis Cab 3500 (Single Rear Wheel) Models Rear Only
LT265/70R18E U Class
Chassis Cab 3500 (Dual
Rear Wheel) 4X2 Models Rear Only
LT235/80R17E U Class
Chassis Cab 3500 (Dual
Rear Wheel) 4X4 Models Front/Rear
LT235/80R17E U Class
Chassis Cab 4500/ 5500 Models Rear Only
225/70R19.5G U Class
WARNING!
Using tires of different size and type (M+S, Snow)
between front and rear axles can cause unpredictable
handling. You could lose control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires, observe the
following precautions:
•Because of restricted traction device clearance be-
tween tires and other suspension components, it is
important that only traction devices in good condi-
tion are used. Broken devices can cause serious
damage. Stop the vehicle immediately if noise occurs
(Continued)
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The use of reformulated gasoline is recommended. Prop-
erly blended reformulated gasoline will provide improved
performance and durability of engine and fuel system
components.
Gasoline/Oxygenate Blends
Some fuel suppliers blend unleaded gasoline with oxygen-
ates such as ethanol.
CAUTION!
DO NOT use gasoline containing methanol or gasoline
containing more than 15% ethanol (E-15). Use of these
blends may result in starting and drivability problems,
damage critical fuel system components, cause emis-
sions to exceed the applicable standard, and/or cause the
“Malfunction Indicator Light” to illuminate. Please ob-
serve pump labels as they should clearly communicate if
a fuel contains greater than 15% ethanol (E-15).
Problems that result from using gasoline containing more
than 15% ethanol (E-15) or gasoline containing methanol
are not the responsibility of the manufacturer and may
void or not be covered under New Vehicle Limited War-
ranty.
E-85 Usage In Non-Flex Fuel Vehicles
Non-Flex Fuel Vehicles (FFV) are compatible with gasoline
containing up to 15% ethanol (E-15). Gasoline with higher
ethanol content may void the New Vehicle Limited War-
ranty.
If a Non-FFV vehicle is inadvertently fueled with E-85 fuel,
the engine will have some or all of these symptoms:
•Operate in a lean mode.
• OBD II “Malfunction Indicator Light” on.
• Poor engine performance.
• Poor cold start and cold drivability.
• Increased risk for fuel system component corrosion.
CNG And LP Fuel System Modifications
Modifications that allow the engine to run on compressed
natural gas (CNG) or liquid propane (LP) may result in
damage to the engine, emissions, and fuel system compo-
nents. Problems that result from running CNG or LP are
not the responsibility of the manufacturer and may void or
not be covered under the New Vehicle Limited Warranty.
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Snowplow Prep Package Model Availability
For Information about snowplow applications visit
www.ramtrucks.com or refer to the current Ram Body
Builders Guide.
1. The maximum number of occupants in the truck shouldnot exceed two.
2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
The loaded vehicle weight, including the snowplow sys-
tem, all aftermarket accessories, driver, passengers, op-
tions, and cargo, must not exceed either the Gross Vehicle
Weight (GVWR) or Gross Axle Weight (GAWR) ratings.
These weights are specified on the Safety Compliance
Certification Label on the driver’s side door opening.
NOTE: Detach the snowplow when transporting passen-
gers.
Vehicle front end wheel alignment was set to specifications
at the factory without consideration for the weight of the
plow. Front end toe-in should be checked and reset if necessary at the beginning and end of the snowplow
season. This will help prevent uneven tire wear.
The blade should be lowered whenever the vehicle is
parked.
Maintain and operate your vehicle and snowplow equip-
ment following the recommendations provided by the
specific snowplow manufacturer.
Over The Road Operation With Snowplow Attached
The blade restricts air flow to the radiator and causes the
engine to operate at higher than normal temperatures.
Therefore, when transporting the plow, angle the blade
completely and position it as low as road or surface
conditions permit. Do not exceed 40 mph (64 km/h). The
operator should always maintain a safe stopping distance
and allow adequate passing clearance.
Operating Tips
Under ideal snow plowing conditions, 20 mph (32 km/h)
should be maximum operating speed. The operator should
be familiar with the area and surface to be cleaned. Reduce
speed and use extreme caution when plowing unfamiliar
areas or under poor visibility.
422 STARTING AND OPERATING

8. Release the brake pedal (and clutch pedal on manualtransmissions) for five seconds and ensure that there is
no vehicle movement.
9. Repeat steps seven and eight with automatic transmis- sion in DRIVE or manual transmission in first gear.
10. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn OFF the engine. For vehicles with
Keyless Enter-N-Go, push and hold the ENGINE
START/STOP button until the engine shuts off.
11. Shift the transmission into PARK or place manual transmission in gear (NOT in NEUTRAL).
12. Place the ignition in the OFF mode, and remove the key fob.
13. Attach the vehicle to the tow vehicle using a suitable tow bar.
14. Release the parking brake.
NOTE: With electronic shift transfer case:
• Steps 2 through 4 are requirements that must be met
before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing
the NEUTRAL (N) button or are no longer met during the shift, the NEUTRAL (N) indicator light will flash
continuously until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage.
1. Bring the vehicle to a complete stop, leaving it con- nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Turn the ignition to the ON/RUN mode, but do not start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
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WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............430
 IF YOUR ENGINE OVERHEATS .............430
 WHEEL AND TIRE TORQUE SPECIFICATIONS . .431
▫ Torque Specifications ....................431
 JACKING AND TIRE CHANGING ...........433
▫ 4500/5500 Models ..................... .434
▫ Preparations For Jacking ..................434
▫ Jacking Instructions .....................435
 HOISTING ........................... .440
 JUMP-STARTING PROCEDURES ............440
▫ Preparations For Jump-Start ...............441
▫ Jump-Starting Procedure ..................442 
FREEING A STUCK VEHICLE ..............443
 EMERGENCY TOW HOOKS — IF EQUIPPED . . .444
 GEAR SELECTOR OVERRIDE ..............445
 TOWING A DISABLED VEHICLE ............446
▫ Two-Wheel Drive Models .................447
▫ Four-Wheel Drive Models .................448
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .448
 EVENT DATA RECORDER (EDR) ............449
6

HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the upper
switch bank just below the radio.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all directional
turn signals will flash on and off to warn oncoming traffic
of an emergency. Push the switch a second time to turn off
the Hazard Warning flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use the Hazard Warning flashers
may wear down your battery.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
• On the highways — slow down. •
In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase the engine idle speed
while preventing vehicle motion with the brakes.
NOTE: There are steps that you can take to slow down an
impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
• You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the
engine cooling system.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
430 WHAT TO DO IN EMERGENCIES

WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could injure someone in the vehicle. Always
stow the jack parts and the extra tire and wheel in the
places provided.
7. Install wheel center cap (if equipped) and remove wheel blocks. Do not install chrome or aluminum wheel center
caps on the spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. If the jack will not lower by turning the dial (thumbwheel) by hand, it
may be necessary to use the jack drive tube in order to
lower the jack. Stow the replaced tire, jack, and tools as
previously described.
9. Adjust the tire pressure when possible.
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and rear
center caps. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to
remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert the
blade end into the pull off notch and carefully pull the hub
cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pull off notch of the rear
hub caps. Position the hook and pull straight out on the
ratchet firmly. The hub cap should pop off. The wheel skins
can now be removed. For the front hub cap, use the flat
blade on the end of the lug wrench to pull the caps off. The
wheel skin can now be removed.
438 WHAT TO DO IN EMERGENCIES

CAUTION!
•Use a pulling motion to remove the hub cap. Do not
use a twisting motion when removing the hub cap,
damage to the hub cap; finish may occur.
• The rear hub caps on the dual rear wheel has two
pull off notches. Make sure that the hook of the jack
handle driver is located squarely in the cap notch
before attempting to pull off.
You must use the flat end of the lug wrench to pull off the
wheel skins. Locate the hub cap pull notches (2 notches on
each cap). Insert the flat tip completely and using a back
and forth motion, loosen the wheel skin. Repeat this
procedure around the tire until the skin pops off.
Replace the wheel skins first using a rubber mallet. When
replacing the hub caps, tilt the cap retainer over the lug nut
bolt circle and strike the high side down with a rubber
mallet. Be sure that the hub caps and wheel skins are firmly
seated around the wheel.
Dual Rear Wheels
Slots in the wheels will assist in properly orienting the
inner and outer wheels. Align these slots when assembling
the wheels for best access to the tire valve on the inner wheel. The tires of both dual wheels must be completely off
the ground when tightening to insure wheel centering and
maximum wheel clamping.
Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to correctly
tighten the lug nuts. Also, when it is necessary to remove
and install dual rear wheels, use a proper vehicle lifting
device.
NOTE:
When installing a spare tire (if equipped) as part of
a dual rear wheel end combination, the tire diameter of the
two individual tires must be compared. If there is a
significant difference, the larger tire should be installed in
a front location. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept torqued to
specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
Wheel Nuts
All wheel nuts should be tightened occasionally to elimi-
nate the possibility of wheel studs being sheared or the bolt
holes in the wheels becoming elongated. This is especially
important during the first few hundred miles/kilometers
of operation to allow the wheel nuts to become properly
6
WHAT TO DO IN EMERGENCIES 439