service Ram 3500 Chassis Cab 2017 Service Manual

NOTE:Your vehicle may be transmitting data as autho-
rized by the subscriber.
An included trial and/or subscription is required to take
advantage of the Uconnect Access services in the next
section of this guide. To register with Uconnect Access,
press the Apps button on the 8.4-inch touchscreen to get
started. Detailed registration instructions can be found on
the next page.
NOTE: Uconnect Access is available only on equipped
vehicles purchased within the continental United States,
Alaska and Hawaii. Services can only be used where
coverage is available; see coverage map for details.
9-1-1 Call
Security Alarm Notification
Remote Door Lock/Unlock
Stolen Vehicle Assistance
Remote Vehicle Start**
Remote Horn and Lights
Vehicle Finder
Send ‘N Go
Yelp Search
Voice Texting
Roadside Assistance Call
3G Wi-Fi Hotspot***
**If vehicle is equipped.
***Extra charges apply.
Vehicle Health Alert
Your vehicle will send you an email alert if it senses a
problem under the hood with one of your vehicles key
systems. For further information go to the Mopar Owner
Connect website moparownerconnect.com.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 311

4. Listen to the system prompts and after the beep, tellUconnect the place or business that you’d like Uconnect
to find.
TIP: Once you perform a search, you can reorganize the
results by selecting either the Best Match, Rating or Dis-
tance tab on the top of the touchscreen display.SiriusXM Travel Link (8.4/8.4 NAV)
Need to find a gas station, view local movie listings, check
a sports score or the 5 - day weather forecast? SiriusXM
Travel Link is a suite of services that brings a wealth of
information right to your Uconnect 8.4 NAV system. (Not
available for 8.4 system or vehicles sold in the Canadian
market.)
Push the VR button
. After the beep, say one of the
following commands:
• Show fuel prices
• Show 5 - day weather forecast
• Show extended weather
Yelp
4
UNDERSTANDING YOUR INSTRUMENT PANEL 315

Additional Information
© 2016 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc. Yelp,
Yelp logo, Yelp burst and related marks are registered
trademarks of Yelp.Uconnect System Support:
•
U.S. residents visit DriveUconnect.com or call:
1-877-855-8400 (24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call:
1-800-465-2001 (English) or 1-800-387-9983 (French)
Mon. – Fri., 8:00 am – 8:00 pm, ET
Sat., 9:00 am – 5:00 pm, ET
Sun., Closed
Uconnect Access services support, call: 1-855-792-4241
Please have your Uconnect Security PIN ready when
you call.
320 UNDERSTANDING YOUR INSTRUMENT PANEL

ignition when the ignition is in the LOCK/OFF position,
and the transmission is locked in PARK whenever the
ignition is in the LOCK/OFF position.
NOTE:If a malfunction occurs, the system will trap the
key fob in the ignition to warn you that this safety feature
is inoperable. The engine can be started and stopped but
the key fob cannot be removed until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock system (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be turned to
the ON/RUN mode (engine running or not) and the brake
pedal must be pressed.
Six–Speed Automatic Transmission — If Equipped
Chassis Cab models (with automatic transmission) may
use either the AS66RC transmission (which is equipped
with a Power Take-Off (PTO) access cover on the side of the
transmission case), or the 66RFE transmission (which has
no PTO access cover).
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The gear selector is mounted on the right side of the steering column. You must press the brake pedal to move
the gear selector out of PARK (refer to “Brake/
Transmission Shift Interlock System” in this section). To
drive, move the gear selector from PARK or NEUTRAL to
the DRIVE position. Pull the gear selector toward you
when shifting into REVERSE or PARK, or when shifting
out of PARK.
The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (refer to “Electronic Range Select [ERS] Operation”
in this section for further information). Pushing the ERS
(-/+) switches (on the gear selector) while in the DRIVE
position will select the highest available transmission gear,
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STARTING AND OPERATING 331

Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear (for 66RFE transmission) or third gear (for
AS66RC transmission) regardless of which forward gear is
selected. If an AS66RC equipped truck enters Limp Home
Mode at highway speeds, it will initially engage fifth gear,
until the vehicle slows to a speed where third gear can be
engaged. PARK, REVERSE, and NEUTRAL will continue
to operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without damag-
ing the transmission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
will activate ERS mode, display the current gear in the
336 STARTING AND OPERATING

NOTE:Before retrying a selection, make certain that all
the necessary requirements for selecting a new transfer
case position have been met. To retry the selection, turn the
control switch back to the current position, wait five
seconds, and retry selection. To find the shift requirements,
refer to the Shifting Procedure for your transfer case,
located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the four-wheel drive system is not functioning properly
and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll, which may cause personal
injury.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning, as this can cause damage to
driveline components. When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD or
4WD LOCK positions at a given road speed. Take care not
to overspeed the engine and do not exceed 25 mph
(40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the
drivetrain.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL position without first fully engaging the park-
ing brake. The transfer case NEUTRAL position disen-
gages both the front and rear drive shafts from the
powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
348 STARTING AND OPERATING

If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers.
NOTE:
•Increased noise levels at the end of the steering wheel
travel are considered normal and do not indicate that
there is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering
pump may make noise for a short amount of time. This
is due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in
any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
Power Steering Fluid Check
Checking the power steering fluid level at a defined service
interval is not required. The fluid should be checked at
every oil change if a leak is suspected, abnormal noises are
apparent, and/or the system is not functioning as antici-
pated. Coordinate inspection efforts through an authorized
dealer.
WARNING!
Fluid level should be checked on a level surface and
with the engine off to prevent injury from moving
parts and to ensure accurate fluid level reading. Do not
overfill. Use only manufacturer’s recommended power
steering fluid.
CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power steer-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from all
354 STARTING AND OPERATING

When parking on a hill, it is important to turn the front
wheels toward the curb on a downhill grade and away
from the curb on an uphill grade. For vehicles equipped
with an automatic transmission, apply the parking brake
before placing the gear selector in PARK, otherwise the
load on the transmission locking mechanism may make it
difficult to move the gear selector out of PARK.
The parking brake should always be applied whenever the
driver is not in the vehicle.
WARNING!
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
(Continued)
WARNING! (Continued)
•Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle or it may roll and cause damage or
injury. Also, be certain to leave an automatic trans-
mission in PARK, a manual transmission in RE-
VERSE or first gear. Failure to do so may cause the
vehicle to roll and cause damage or injury.
CAUTION!
If the “Brake Warning Light” remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
BRAKE SYSTEM
If power assist is lost for any reason (for example, repeated
brake applications with the engine off), the brakes will still
function. However, you will experience a substantial in-
crease in braking effort to stop the vehicle.
356 STARTING AND OPERATING

Brake System Warning Light
The red “Brake System Warning Light” will turn on when
the ignition switch is turned to the ON position and may
stay on for as long as four seconds.
If the “Brake System Warning Light” remains on or comes
on while driving, it indicates that the brake system is not
functioning properly and that immediate service is re-
quired. If the “Brake System Warning Light” does not come
on when the ignition switch is turned to the ON position,
have the light repaired as soon as possible.
Anti-Lock Brake System (ABS)
The Anti-Lock Brake System (ABS) provides increased
vehicle stability and brake performance under most brak-
ing conditions. The system automatically prevents wheel
lock, and enhances vehicle control during braking.
The ABS performs a self-check cycle to ensure that the ABS
is working properly each time the vehicle is started and
driven. During this self-check, you may hear a slight
clicking sound as well as some related motor noises.
ABS is activated during braking when the system detects
one or more wheels begins to lock. Road conditions such asice, snow, gravel, bumps, railroad tracks, loose debris, or
panic stops may increase the likelihood of ABS activa-
tion(s).
You also may experience the following when ABS activates:
•
The ABS motor noise (it may continue to run for a short
time after the stop).
• The clicking sound of solenoid valves.
• Brake pedal pulsations.
• A slight drop of the brake pedal at the end of the stop.
These are all normal characteristics of ABS.WARNING!
• The ABS contains sophisticated electronic equip-
ment that may be susceptible to interference caused
by improperly installed or high output radio trans-
mitting equipment. This interference can cause pos-
sible loss of anti-lock braking capability. Installation
of such equipment should be performed by qualified
professionals.
• Pumping of the Anti-Lock Brakes will diminish their
effectiveness and may lead to a collision. Pumping
(Continued)
358 STARTING AND OPERATING

WARNING!(Continued)
makes the stopping distance longer. Just press firmly
on your brake pedal when you need to slow down or
stop.
• The ABS cannot prevent the natural laws of physics
from acting on the vehicle, nor can it increase brak-
ing or steering efficiency beyond that afforded by the
condition of the vehicle brakes and tires or the
traction afforded.
• The ABS cannot prevent collisions, including those
resulting from excessive speed in turns, following
another vehicle too closely, or hydroplaning.
• The capabilities of an ABS equipped vehicle must
never be exploited in a reckless or dangerous manner
that could jeopardize the user ’s safety or the safety of
others.
ABS is designed to function with the OEM tires. Modifica-
tion may result in degraded ABS performance.
Anti-Lock Brake Warning Light
The yellow “Anti-Lock Brake Warning Light” will turn on
when the ignition switch is turned to the ON position and
may stay on for as long as four seconds. If the “Anti-Lock Brake Warning Light” remains on or
comes on while driving, it indicates that the anti-lock
portion of the brake system is not functioning and that
service is required. However, the conventional brake sys-
tem will continue to operate normally if the “Brake System
Warning Light” is not on.
If the “Anti-Lock Brake Warning Light” is on, the brake
system should be serviced as soon as possible to restore the
benefits of anti-lock brakes. If the “Anti-Lock Brake Warn-
ing Light” does not come on when the ignition switch is
turned to the ON position, have the light repaired as soon
as possible.
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s braking
capability during emergency braking maneuvers. The sys-
tem detects an emergency braking situation by sensing the
rate and amount of brake application and then applies
optimum pressure to the brakes. This can help reduce
braking distances. The BAS complements the anti-lock
brake system (ABS). Applying the brakes very quickly
results in the best BAS assistance. To receive the benefit of
the system, you must apply continuous braking pressure
during the stopping sequence, (do not “pump” the brakes).
Do not reduce brake pedal pressure unless braking is no
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STARTING AND OPERATING 359