service Ram 3500 Chassis Cab 2017 User Guide

If equipped, the rearview mirror contains an ASSIST and a
9-1-1 button.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.NOTE:
•
Your vehicle may be transmitting data as authorized by
the subscriber.
• The 9–1–1 and ASSIST buttons will only function if you
are connected to an operable 1X(voice/data) or 3G(data)
network. Other Uconnect services will only be operable
if your Uconnect Access service is active and you are
connected to an operable 1X(voice/data) or 3G(data)
network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside Assistance.
• Uconnect Access Customer Care – In-vehicle support for
Uconnect Access.
• Vehicle Customer Care – Total support for all other
vehicle issues.
Automatic Dimming Mirror
102 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

9-1-1 Call
1. Push the 9-1-1 Call button on the rearview mirror.
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call system
initiates a call to a 9-1-1 operator. To cancel the 9-1-1 Call
connection, push the 9-1-1 Call button on the rearview
mirror or press the cancellation button on the device
screen. Termination of the 9-1-1 Call will turn off the green
LED light on the rearview mirror.
2. The LED light located between the ASSIST and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
3. Once a connection between the vehicle and a 9-1-1 operator is made, the 9-1-1 Call system may transmit the
following important vehicle information to a 9-1-1 op-
erator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle. 4. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE: •Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s 9-1-1
Call system and the 9-1-1 operator, the 9-1-1 operator
may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the 9-1-1 operator opens a voice connection with the
vehicle’s 9-1-1 Call system, the operator should be able
to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s 9-1-1
Call system will attempt to remain connected with the
9-1-1 operator until the 9-1-1 operator terminates the
connection.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 103

5. The 9-1-1 operator may attempt to contact appropriateemergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from a 9-1-1
operator. All occupants should exit the vehicle im-
mediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able 1X(voice/data) or 3G(data) network and GPS
antennas. You could prevent operable 1X(voice/data)
or 3G(data) network and GPS signal reception,
which can prevent your vehicle from placing an
emergency call. An operable 1X(voice/data) or
3G(data) network and GPS signal reception is re-
quired for the 9-1-1 Call system to function properly.
• The 9-1-1 Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
(Continued)
WARNING! (Continued)
can cause the 9-1-1 Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
104 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
•The rearview mirror light located between the ASSIST
and 9-1-1 buttons will continuously be illuminated red.
• The device screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An in-vehicle audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the rearview mirror light could mean you
will not have 9-1-1 Call services. If the rearview
mirror light is illuminated, have an authorized dealer
service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately. Even if the 9-1-1 Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
9-1-1 Call system operation. These include, but are not
limited to, the following factors:
•
Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• 1X(voice/data) or 3G(data) network and/or Global Po-
sitioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• 1X(voice/data) or 3G(data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 105

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s 1X(voice/
data) or 3G(data) and GPS antennas. You could prevent
1X(voice/data) or 3G(data) and GPS signal reception,
which can prevent your vehicle from placing an emer-
gency call. An operable 1X(voice/data) or 3G(data)
network connection and a GPS signal is required for the
9-1-1 Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Automatic Dimming Mirror With Rear View Camera
Display — If Equipped
A single ball joint mirror is provided in the vehicle. It is a
twist on mirror that has a fixed position at the windshield.
The mirror installs on the windshield button with a coun-
terclockwise rotation and requires no tools for mounting.
The mirror head can be adjusted up, down, left, and right
for various drivers. The mirror should be adjusted to center
on the view through the rear window.
This mirror automatically adjusts for headlight glare from
vehicles behind you.
106 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:The ParkSense system will automatically disable
when the system detects that a trailer with trailer brakes
has been connected to the Integrated Trailer Brake Module.
The instrument cluster display will show the
“PARKSENSE OFF” message for as long as the vehicle is in
reverse.
The ParkSense switch LED will be on when ParkSense is
disabled or defective. The ParkSense switch LED will be off
when the system is enabled.
If the ParkSense switch is pushed, and the system is
disabled or requires service, the ParkSense switch LED will
blink momentarily, and then the LED will be on.
Service The ParkSense Rear Park Assist System
During vehicle start up, when the ParkSense Rear Park
Assist System has detected a faulted condition, the instru-
ment cluster display will actuate a single chime, once per
ignition cycle, and it will show the PARKSENSE UN-
AVAILABLE WIPE REAR SENSORS or thePARKSENSE
UNAVAILABLE SERVICE REQUIRED message. Refer to
“Instrument Cluster Display” in “Understanding Your
Instrument Panel” for further information. When the gear
selector is moved to REVERSE and the system has detected
a faulted condition, the instrument cluster display will show the
PARKSENSE UNAVAILABLE WIPE REAR SEN-
SORS or thePARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message for as long as the vehicle is in RE-
VERSE. Under this condition, ParkSense will not operate.
If PARKSENSE UNAVAILABLE WIPE REAR SENSORS
appears in the instrument cluster display make sure the
outer surface and the underside of the rear fascia/bumper
is clean and clear of snow, ice, mud, dirt or other obstruc-
tion, and then cycle the ignition. If the message continues
to appear, see an authorized dealer.
If PARKSENSE UNAVAILABLE SERVICE REQUIRED 
appears in the instrument cluster display, see your autho-
rized dealer.Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 151

ParkSense System Usage Precautions
NOTE:
•Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense system operating
properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
display will show PARKSENSE OFF. Furthermore,
once you turn ParkSense off, it remains off until you turn
it on again, even if you cycle the ignition key.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster display will show the PARKSENSE OFFmes-
sage for as long as the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an obstacle behind the fascia/bumper, or it could provide a
false indication that an obstacle is behind the fascia/
bumper.
• Ensure the ParkSense system is OFF if objects such as
bicycle carriers, trailer hitches, etc., are placed within 18
inches (45 cm) from the rear fascia/bumper while driv-
ing the vehicle. Failure to do so can result in the system
misinterpreting a close obstacle as a sensor problem,
causing the PARKSENSE UNAVAILABLE SERVICE
REQUIRED message to appear in the instrument cluster
display.
• On vehicles equipped with a tailgate, ParkSense should
be disabled when the tailgate is in the lowered or open
position and the vehicle is in REVERSE. A lowered
tailgate could provide a false indication that an obstacle
is behind the vehicle.
WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
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152 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

The Front or Rear ParkSense switch LED will be on when
Front or Rear ParkSense is disabled or requires service. The
Front or Rear ParkSense switch LED will be off when the
Front or Rear system is enabled. If the Front or Rear
ParkSense switch is pushed, and the system requires
service, the Front or Rear ParkSense switch LED will blink
momentarily, and then the LED will be on.
Service The ParkSense Park Assist System
During vehicle start up, when the ParkSense System has
detected a faulted condition, the instrument cluster display
will actuate a single chime, once per ignition cycle, and it
will display thePARKSENSE UNAVAILABLE WIPE
REAR SENSORS, PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS,orthePARKSENSE UNAVAILABLE
SERVICE REQUIRED message for five seconds. When the
gear selector is moved to REVERSE and the system has
detected a faulted condition, the instrument cluster display
will display a PARKSENSE UNAVAILABLE WIPE REAR
SENSORS, PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS orPARKSENSE UNAVAILABLE SERVICE RE-
QUIRED pop up message for five seconds. After five
seconds, a vehicle graphic will be displayed with UN-
AVAILABLE at either the front or rear sensor location
depending on where the fault is detected. The system will continue to provide arc alerts for the side that is function-
ing properly. These arc alerts will interrupt the
PARKSENSE UNAVAILABLE WIPE REAR SENSORS
,
PARKSENSE UNAVAILABLE WIPE FRONT SENSORS ,
or PARKSENSE UNAVAILABLE SERVICE REQUIRED
messages if an object is detected within the five second
pop-up duration. The vehicle graphic will remain dis-
played for as long as the vehicle is in REVERSE. Refer to
“Instrument Cluster Display” in “Understanding Your
Instrument Panel” for further information.
If PARKSENSE UNAVAILABLE WIPE REAR SENSORS
or PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS appears in the instrument cluster display make sure
the outer surface and the underside of the rear fascia/
bumper and/or front fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction and then cycle the
ignition. If the message continues to appear see an autho-
rized dealer.
If the PARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message appears in the instrument cluster dis-
play, see an authorized dealer.
158 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
•Ensure that the front and rear bumper are free of snow,
ice, mud, dirt and debris to keep the ParkSense system
operating properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn Front or Rear ParkSense off, the instru-
ment cluster display will read “FRONT PARKSENSE
OFF” or “REAR PARKSENSE OFF.” Furthermore, once
you turn Front or Rear ParkSense off, it remains off until
you turn it on again, even if you cycle the ignition key.
• When you move the gear selector to the REVERSE
position and Front or Rear ParkSense is turned off, the
instrument cluster display will show the FRONT
PARKSENSE OFF orREAR PARKSENSE OFF mes-
sage for five seconds, followed by a vehicle graphic with OFF
in the corresponding side. This vehicle graphic
will be displayed for as long as the vehicle is in
REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind or in front of the fascia/bumper, or it
could provide a false indication that an obstacle is
behind or in front of the fascia/bumper.
• Use the ParkSense switch to turn the ParkSense system
off if obstacles such as bicycle carriers, trailer hitches,
etc. are placed within 18 inches (45 cm) from the rear
fascia/bumper. Failure to do so can result in the system
misinterpreting a close obstacle as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be appear in the instrument
cluster display.
• On vehicles equipped with a tailgate, ParkSense should
be disabled when the tailgate is in the lowered or open
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 159

3. Speedometer•Indicates vehicle speed.
4. Fuel Gauge •The pointer shows the level of fuel in the fuel tank
when the ignition is in the ON/RUN position.
•
The fuel pump symbol points to the side of the
vehicle where the fuel door is located.
5. Temperature Gauge
•The temperature gauge shows engine coolant tem-
perature. Any reading within the normal range indi-
cates that the engine cooling system is operating
satisfactorily.
• The gauge pointer will likely indicate a higher tem-
perature when driving in hot weather, up mountain
grades, or when towing a trailer. It should not be
allowed to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer for
service if your vehicle overheats. If you decide to look
under the hood yourself, see “Maintaining Your Ve-
hicle.” Follow the warnings under the Cooling System
Pressure Cap paragraph.
CAUTION!
Driving with a hot engine cooling system could dam-
age your vehicle. If the temperature gauge reads “H,”
pull over and stop the vehicle. Idle the vehicle with the
air conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on the
“H,” turn the engine off immediately and call an
authorized dealer for service.
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UNDERSTANDING YOUR INSTRUMENT PANEL 197