maintenance schedule Ram 3500 Chassis Cab 2017 Owner's Manual

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION
...................................................................3
2THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
......................................9
3UNDERSTANDING THE FEATURES OF YOUR VEHICLE
......................................97
4UNDERSTANDING YOUR INSTRUMENT PANEL
...........................................193
5STARTINGANDOPERATING.........................................................321
6WHATTODOINEMERGENCIES ......................................................429
7MAINTAININGYOURVEHICLE .......................................................451
8MAINTENANCE SCHEDULES . .
.......................................................511
9IF YOU NEED CONSUMER ASSISTANCE
.................................................517
10INDEX........................................................................\
..523
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Life Of Tire
The service life of a tire is dependent upon varying factors
including, but not limited to:
•Driving style.
• Tire pressure – Improper cold tire inflation pressures can
cause uneven wear patterns to develop across the tire
tread. These abnormal wear patterns will reduce tread
life, resulting in the need for earlier tire replacement.
• Distance driven.
• Performance tires, tires with a speed rating of V or
higher, and Summer tires typically have a reduced tread
life. Rotation of these tires per the vehicle maintenance
schedule is highly recommended.
WARNING!
Tires and the spare tire should be replaced after six
years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure.
You could lose control and have a collision resulting in
serious injury or death. Keep dismounted tires in a cool, dry place with as little
exposure to light as possible. Protect tires from contact with
oil, grease, and gasoline.
Replacement Tires
The tires on your new vehicle provide a balance of many
characteristics. They should be inspected regularly for
wear and correct cold tire inflation pressures. The manu-
facturer strongly recommends that you use tires equivalent
to the originals in size, quality and performance when
replacement is needed. Refer to the paragraph on “Tread
Wear Indicator” in this section. Refer to the Tire and
Loading Information placard or the Vehicle Certification
Label for the size designation of your tire. The Load Index
and Speed Symbol for your tire will be found on the
original equipment tire sidewall.
See the Tire Sizing Chart example found in the “Tire Safety
Information” section of this manual for more information
relating to the Load Index and Speed Symbol of a tire.
It is recommended to replace the two front tires or two rear
tires as a pair. Replacing just one tire can seriously affect
your vehicle’s handling. If you ever replace a wheel, make
sure that the wheel’s specifications match those of the
original wheels.
5
STARTING AND OPERATING 389

CAUTION!(Continued)
that could indicate device breakage. Remove the
damaged parts of the device before further use.
• Install device as tightly as possible and then re-
tighten after driving about ½ mile (0.8 km).
• Do not exceed 30 mph (48 km/h).
• Drive cautiously and avoid severe turns and large
bumps, especially with a loaded vehicle.
• Do not drive for a prolonged period on dry pave-
ment.
• Observe the traction device manufacturer ’s instruc-
tions on the method of installation, operating speed,
and conditions for use. Always use the suggested
operating speed of the device manufacturer ’s if it is
less than 30 mph (48 km/h).
• Do not use traction devices on a compact spare tire.
TIRE ROTATION RECOMMENDATIONS
Tires on the front and rear axles of vehicles operate at
different loads and perform different steering, driving, and
braking functions. For these reasons, they wear at unequal
rates. These effects can be reduced by timely rotation of tires. The
benefits of rotation are especially worthwhile with aggres-
sive tread designs such as those on On/Off Road type tires.
Rotation will increase tread life, help to maintain mud,
snow, and wet traction levels, and contribute to a smooth,
quiet ride.
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals. More frequent rotation is permissible if
desired. The reasons for any rapid or unusual wear should
be corrected prior to rotation being performed.
Tire Rotation
392 STARTING AND OPERATING

Towing Tips
Before setting out on a trip, practice turning, stopping and
backing the trailer up in an area away from heavy traffic.
Automatic Transmission — If Equipped
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode, or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds (20 mph [32 km/h] or below), holding your vehicle
in first gear (using the ERS shift control) can help to avoid
transmission overheating. If you regularly tow a trailer for more than 45 minutes of
continuous operation, then change the transmission fluid
and filter(s) as specified for
police, taxi, fleet, or frequent
trailer towing. Refer to the “Maintenance Schedule” for
the proper maintenance intervals.
NOTE: Check the automatic transmission fluid level be-
fore towing.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use in hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
420 STARTING AND OPERATING

•The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off posi-
tion or start the engine. This means that your vehicle’s
OBD II system is readyand you can proceed to the I/M
station.
If your OBD II system is not ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your vehicle
as you normally would in order for your OBD II system to
update. A recheck with the above test routine may then
indicate that the system is now ready.
Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced
before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine Mopar parts for normal/scheduled main-
tenance and repairs is highly recommended to ensure the
designed performance. Damage or failures caused by the use of non-Mopar parts for maintenance and repairs will
not be covered by the New Vehicle Limited Warranty.
DEALER SERVICE
Your authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE:
Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
456 MAINTAINING YOUR VEHICLE

MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
•
Your vehicle has been built with improved fluids that
protect the performance and durability of your vehicle
and also allow extended maintenance intervals. Do not
use chemical flushes in these components as the
chemicals can damage your engine, transmission, or
air conditioning. Such damage is not covered by the
New Vehicle Limited Warranty. If a flush is needed
(Continued)
CAUTION! (Continued)
because of component malfunction, use only the speci-
fied fluid for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals, such as every fuel stop.
The best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always
maintain the oil level within the SAFE zone on the dipstick.
Adding one quart of oil when the reading is at the bottom
of the SAFE zone will result in a reading at the top of the
safe zone on these engines.
CAUTION!
Overfilling or underfilling the crankcase will cause oil
aeration or loss of oil pressure. This could damage your
engine.
7
MAINTAINING YOUR VEHICLE 457

Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to the “Maintenance Schedule” for further informa-
tion.
NOTE:Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km), twelve months or
350 hours of engine run time, whichever comes first. The
350 hours of engine run or idle time is generally only a
concern for fleet customers.
Engine Oil Selection — 6.4L Engine
For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-12633.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has been
certified by the American Petroleum In-
stitute (API). The manufacturer only rec-
ommends API Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30, 5W-30 and
10W-30 engine oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
458 MAINTAINING YOUR VEHICLE

Engine Air Cleaner Filter
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the ve-
hicle with the air induction system (air cleaner, hoses,
etc.) removed. Failure to do so can result in serious
personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters varies
considerably. Only high quality filters should be used to
assure most efficient service. Mopar engine air cleaner
filters are a high quality filter and are recommended.
Engine Air Cleaner Filter Inspection and
Replacement
Inspect engine air cleaner filter for dirt and or debris, if you
find evidence of either dirt or debris you should change
your air cleaner filter.
Engine Air Cleaner Filter Removal
1. Release the spring clips from the air cleaner cover.
Air Cleaner Filter Cover
1 — Clean Air Hose Clamp
2 — Spring Clips
460 MAINTAINING YOUR VEHICLE

Refrigerant Recovery And Recycling R1234yf — If
Equipped
R-1234yf Air Conditioning Refrigerant is a hydrofluoole-
fine HFO that is an ozone-saving product with a low GWP
(Global Warming Potential). However, the manufacturer
recommends that air conditioning service be performed by
authorized dealer or other service facilities using recovery
and recycling equipment.
NOTE:Use only manufacturer approved A/C system
PAG compressor oil and refrigerants.
Cabin Filter Replacement (A/C Air Filter)
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury. The cabin air filter is located in the fresh air inlet behind the
glove compartment. Perform the following procedure to
replace the filter:
1. Open the glove compartment and remove all contents.
2. With the glove compartment door open, remove the
glove compartment tension tether and tether clip by
sliding the clip toward the face of the glove compart-
ment door. Lift the clip out of glove compartment door
and release into dash panel.
7
MAINTAINING YOUR VEHICLE 465

Front Prop Shaft Lubrication — Four-Wheel Drive
Models
Lubricate the front driveshaft grease fitting at each oil
change.The grease fitting is located at the rear of the front
driveshaft, near the centering mechanism of double cardan
joint. Refer to the “Maintenance Schedule” for the proper
maintenance intervals. Use Mopar Type MS-6560 (lithium-
based grease), or equivalent.
Front Drive Shaft Double Cardan JointDouble Cardan Joint
1 — Double Cardan Joint
2 — Grease Fitting
3 — Exploded View – Grease Fitting
470 MAINTAINING YOUR VEHICLE