steering Ram 3500 Chassis Cab 2018 Owner's Guide

•(ON/OFF) switch has been activated.
• Vehicles with automatic transmission must be in PARK
or DRIVE.
• Parking brake must not be applied.
• Brake pedal must not be applied.
• No vehicle, brake or clutch switch faults present.
• Vehicle engine must be running.
• PTO must be correctly installed using the vehicle pro-
vided circuits.
The customer may choose to use the PTO while the vehicle
is moving. To do so, the PTO function must be activated
prior to taking the vehicle out of PARK. This is accom-
plished by activating the upfitter-provided PTO on/off
switch. At this point, the customer may place the vehicle in
a forward or reverse gear and have PTO operation once the
vehicle begins to move. To disengage PTO operation and
return to “standard vehicle operation” simply toggle the
on/off switch to the OFF position. NOTE:
For application specific information with respect
to PTO and pump requirements and additional vehicle
information (wiring schematics, preset idle values, engine
speed limits, and vehicle hardware and software require-
ments) please refer to the Body Builders Guide by access-
ing rambodybuilder.com and choosing the appropriate
links.
POWER STEERING
Hydraulic Power Steering
The standard power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will provide mechanical steering
capability if power assist is lost.
If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers.
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NOTE:
•Increased noise levels at the end of the steering wheel
travel are considered normal and do not indicate that
there is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering
pump may make noise for a short amount of time. This
is due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in
any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
Power Steering Fluid Check
Checking the power steering fluid level at a defined service
interval is not required. The fluid should only be checked
if a leak is suspected, abnormal noises are apparent,
and/or the system is not functioning as anticipated. Check fluid level when the engine is cold and off. Coordinate
inspection efforts through an authorized dealer.
CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power steer-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
WARNING!
Fluid level should be checked on a level surface and
with the engine off to prevent injury from moving
parts and to ensure accurate fluid level reading. Do not
overfill. Use only manufacturer’s recommended power
steering fluid.
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from all
surfaces. Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
SPEED CONTROL
When engaged, the Speed Control takes over accelerator
operations at speeds greater than 25 mph (40 km/h).
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The Speed Control buttons are located on the right side of
the steering wheel.
NOTE:In order to ensure proper operation, the Speed
Control System has been designed to shut down if multiple
speed control functions are operated at the same time. If
this occurs, the Speed Control System can be reactivated by
pushing the Speed Control ON/OFF button and resetting
the desired vehicle set speed.To Activate
Push the ON/OFF button. The Cruise Indicator Light in
the instrument cluster display will illuminate. To turn the
system off, push the ON/OFF button a second time. The
Cruise Indicator Light will turn off. The system should be
turned off when not in use.
WARNING!
Leaving the Speed Control system on when not in use
is dangerous. You could accidentally set the system or
cause it to go faster than you want. You could lose
control and have an accident. Always leave the system
off when you are not using it.
To Set A Desired Speed
Turn the Speed Control on. When the vehicle has reached
the desired speed, push the SET (-) button and release.
Release the accelerator and the vehicle will operate at the
selected speed.
NOTE: The vehicle should be traveling at a steady speed
and on level ground before pushing the SET (-) button.
Speed Control Switches
1 — ON/OFF 3 — SET -
2 — RES + 4 — CANCEL
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When enabled, active guide lines are overlaid on the image
to illustrate the width of the vehicle and its projected
backup path based on the steering wheel position. The
active guide lines will show separate zones that will help
indicate the distance to the rear of the vehicle.
NOTE:For further information about how to access and
change the programmable features of the ParkView Rear
Backup Camera, refer to “Uconnect Settings” in “Multime-
dia” for further information.
The following table shows the approximate distances for
each zone:
Zones Distance To The Rear Of
The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 6.5 ft (30 cm - 2m)
Green 6.5 ft or greater (2 m or
greater)
WARNING!
Drivers must be careful when backing up even when
using the ParkView Rear Back Up Camera. Always
check carefully behind your vehicle, and be sure to
check for pedestrians, animals, other vehicles, obstruc-
tions, or blind spots before backing up. You are re-
sponsible for the safety of your surroundings and must
continue to pay attention while backing up. Failure to
do so can result in serious injury or death.
CAUTION!
•To avoid vehicle damage, ParkView should only be
used as a parking aid. The ParkView camera is
unable to view every obstacle or object in your drive
path.
• To avoid vehicle damage, the vehicle must be driven
slowly when using ParkView to be able to stop in
time when an obstacle is seen. It is recommended
that the driver look frequently over his/her shoulder
when using ParkView.
NOTE: If snow, ice, mud, or any foreign substance builds
up on the camera lens, clean the lens, rinse with water, and
dry with a soft cloth. Do not cover the lens.
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Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue weight,
just as if it were luggage located at a hitch ball or some
other connecting point of the vehicle. These kinds of
hitches are the most popular on the market today and they
are commonly used to tow small and medium sized
trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying leverage
through spring (load) bars. They are typically used for
heavier loads to distribute trailer tongue weight to the tow
vehicle’s front axle and the trailer axle(s). When used in
accordance with the manufacturer’s directions, it provides
for a more level ride, offering more consistent steering and
brake control, thereby enhancing towing safety. The addi-
tion of a friction/hydraulic sway control also dampens
sway caused by traffic and crosswinds and contributes
positively to tow vehicle and trailer stability. Trailer sway
control and a weight distributing (load equalizing) hitch
are recommended for heavier Tongue Weights (TW) and
may be required depending on vehicle and trailer
configuration/loading to comply with GAWR require-
ments.
WARNING!
•An improperly adjusted weight distributing hitch
system may reduce handling, stability and braking
performance and could result in a collision.
• Weight distributing systems may not be compatible
with surge brake couplers. Consult with your hitch
and trailer manufacturer or a reputable Recreational
Vehicle dealer for additional information.
Without Weight-Distributing Hitch (Incorrect)
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WARNING!(Continued)
•When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always, block or
chock the trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
(Continued)
WARNING! (Continued)
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
Towing Requirements — Tires
•Do not attempt to tow a trailer while using a compact
spare tire.
• Proper tire inflation pressures are essential to the safe
and satisfactory operation of your vehicle. Refer to
“Tires” in “Servicing And Maintenance” for proper tire
inflation procedures.
• Check the trailer tires for proper tire inflation pressures
before trailer usage.
• Check for signs of tire wear or visible tire damage before
towing a trailer. Refer to “Tires” in “Servicing And
Maintenance” for the proper inspection procedure.
• When replacing tires, refer to “Tires” in “Servicing And
Maintenance” for the proper tire replacement proce-
dures. Replacing tires with a higher load carrying capac-
ity will not increase the vehicle’s GVWR and GAWR
limits.
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GAIN
The GAIN setting is used to set the trailer brake control for
the specific towing condition and should be changed as
towing conditions change. Changes to towing conditions
include trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:This should only be performed in a traffic free
environment at speeds of approximately 20–25 mph
(30–40 km/h).
1. Make sure the trailer brakes are in good working condition, functioning normally and properly adjusted.
See your trailer dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the trailer manufacturer’s instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message should appear in the
instrument cluster display (if the connection is not
recognized by the ITBM, braking functions will not be
available), the GAIN setting will illuminate and the
correct type of trailer must be selected from the instru-
ment cluster display options. 4. Push the UP or DOWN button on the steering wheel
until “TRAILER TOW” appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer Brake Type appears on
the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and
squeeze the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if the trailer wheels turn
freely, increase the GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at a point just
below trailer wheel lockup. If towing a heavier trailer,
trailer wheel lockup may not be attainable even with the
maximum GAIN setting of 10.
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WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside Assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
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IN CASE OF EMERGENCY 319

2. The LED light located between the ASSIST and SOSbuttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3.
Once a connection between the vehicle and a SOS operator
is made, the SOS Call system may transmit the following
important vehicle information to a SOS operator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM Guard-
ian features and applications in this vehicle. Only use
Uconnect features and SiriusXM Guardian services
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
•
Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator may
be able to open a voice connection with the vehicle to
determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
320 IN CASE OF EMERGENCY

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash. •
The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM Guard-
ian features and applications in this vehicle. Only use
Uconnect features and SiriusXM Guardian services
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
322 IN CASE OF EMERGENCY