steering Ram 3500 Chassis Cab 2019 Service Manual

STARTING AND OPERATING 299
NOTE:
After the ACC system holds your vehicle at a standstill for
approximately two seconds, a chime will sound and an
“ACC may cancel soon” warning will display. The brakes
will release when ACC is cancelled and the driver must take
over braking.
While ACC is holding your vehicle at a standstill, if the
driver seatbelt is unbuckled or the driver door is opened, the
parking brake will be activated, and the ACC system will be
cancelled.
Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the current ACC
system settings. The instrument cluster display is located in
the center of the instrument cluster. The information it
displays depends on ACC system status.Push the Adaptive Cruise Control (ACC) on/off button
(located on the steering wheel) until one of the following
appears in the instrument cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read “Adaptive
Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed setting has not
been selected, the display will read “Adaptive Cruise
Control Ready.”
Adaptive Cruise Control Set
When the RES (+) or the SET(-) button (located on the
steering wheel) is pushed, the display will read “ACC SET.”
When ACC is set, the set speed will show in the instrument
cluster display.
WARNING!
When the ACC system is resumed, the driver must
ensure that there are no pedestrians, vehicles or objects
in the path of the vehicle. Failure to follow these
warnings can result in a collision and death or serious
personal injury.5

STARTING AND OPERATING 327
• The touchscreen button "X" to disable display of thecamera image is made available ONLY when the vehicle is
not in REVERSE.
If Equipped — Cargo Camera Icons:
• — Backup Camera Touchscreen Button
• — Cargo Camera Touchscreen Button
• — AUX Camera Touchscreen Button
If equipped with a Cargo Camera, a touchscreen button to
indicate the current active Camera image being displayed is
made available whenever the Rear View Camera image is
displayed.
If equipped with a Cargo Camera, a touchscreen button to
switch the display to Cargo Camera image is made available
whenever the Rear View Camera image is displayed.
A touchscreen button "X" to disable display of the camera
image is made available when the vehicle is not in REVERSE
gear. When enabled, active guide lines are overlaid on the backup
camera image to illustrate the width of the vehicle and its
projected backup path based on the steering wheel position.
The active guide lines will show separate zones that will help
indicate the distance to the rear of the vehicle.
NOTE:
For further information about how to access and change the
programmable features of the ParkView Rear Backup
Camera, refer to “Uconnect Settings” in “Multimedia.”
A dashed center line overlay indicates the center of the
vehicle to assist with parking or aligning to a hitch/receiver.
The following table shows the approximate distances for
each zone:
Zones
Distance To The Rear Of
The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 6.5 ft (30 cm - 2m)
Green 6.5 ft or greater
(2 m or greater)
5

330 STARTING AND OPERATING
SURROUND VIEW CAMERA SYSTEM — IF EQUIPPED
Your vehicle may be equipped with the Surround View
Camera System that allows you to see an on-screen image of
the surroundings and top view of your vehicle whenever the
gear selector is put into REVERSE or a different view is
selected through the "on screen soft buttons". The top view of
the vehicle will show which doors are open. The image will
be displayed on the touchscreen display along with a caution
note “Check Entire Surroundings” across the top of the
screen. After five seconds, this note will disappear. The
Surround View Camera System is comprised of three
sequential cameras located in the front grille and side
mirrors, in addition to a fourth Rear Back Up Camera.
NOTE:
• For the 3500, 4500, and 5500 Chassis Cab vehicles, the RearBackup Camera is shipped loose and not installed. Please
refer to the Ram Body Builders Guide for more informa -
tion.
• The Surround View Camera System has programmable settings that may be selected through the Uconnect
System. Refer to “Uconnect Settings” in “Multimedia” for
further information. When the vehicle is shifted into REVERSE, the rear camera
view and top view is the default view of the system (Auto
-
matic Activation).
When the vehicle is shifted out of REVERSE (with camera
delay turned on), the camera image will continue to be
displayed for up to 10 seconds after shifting out of REVERSE
unless the vehicle speed exceeds 8 mph (13 km/h), the
vehicle is shifted into PARK or the ignition is switched to the
OFF position. There is a touch screen button (X) to disable the
display of the camera image.
When the vehicle is shifted out of REVERSE (with camera
delay turned off), the surround view camera mode is exited
and the last known screen appears again.
While the “rear view” is displayed, and if enabled, active
guide lines are overlaid on the image to illustrate the width
of the vehicle, including the side view mirrors and its
projected backup path based on the steering wheel position.
Different colored zones indicate the distance to the rear of
the vehicle.

STARTING AND OPERATING 341
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue weight,
just as if it were luggage located at a hitch ball or some other
connecting point of the vehicle. These kinds of hitches are the
most popular on the market today and they are commonly
used to tow small and medium sized trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying leverage
through spring (load) bars. They are typically used for
heavier loads to distribute trailer tongue weight to the tow
vehicle's front axle and the trailer axle(s). When used in
accordance with the manufacturer's directions, it provides
for a more level ride, offering more consistent steering and
brake control, thereby enhancing towing safety. The addi-
tion of a friction/hydraulic sway control also dampens sway
caused by traffic and crosswinds and contributes positively
to tow vehicle and trailer stability. Trailer sway control and
a weight distributing (load equalizing) hitch are recom -
mended for heavier Tongue Weights (TW) and may be
required depending on vehicle and trailer configuration/
loading to comply with GAWR requirements. Without Weight-Distributing Hitch (Incorrect)WARNING!
• An improperly adjusted weight distributing hitch system may reduce handling, stability and braking
performance and could result in a collision.
• Weight distributing systems may not be compatible with surge brake couplers. Consult with your hitch and
trailer manufacturer or a reputable Recreational
Vehicle dealer for additional information.
5

STARTING AND OPERATING 347
(Continued)
Towing Requirements — Tires
• Do not attempt to tow a trailer while using a compact sparetire.
• Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
WARNING!
• Make certain that the load is secured in the trailer and will not shift during travel. When trailering cargo that
is not fully secured, dynamic load shifts can occur that
may be difficult for the driver to control. You could lose
control of your vehicle and have a collision.
• When hauling cargo or towing a trailer, do not overload your vehicle or trailer. Overloading can cause a loss of
control, poor performance or damage to brakes, axle,
engine, transmission, steering, suspension, chassis
structure or tires.
• Safety chains must always be used between your vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a grade. When parking, apply the parking brake on the tow
vehicle. Put the tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the transfer case
is not in NEUTRAL. Always, block or "chock" the
trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow vehicle and the trailer such that the following four
ratings are not exceeded:
• GVWR
• GTW
• GAWR
• Tongue weight rating for the trailer hitch utilized.
WARNING! (Continued)
5

350 STARTING AND OPERATING
GAIN Adjustment Buttons (+/-)
Pushing these buttons will adjust the brake control power
output to the trailer brakes in 0.5 increments. The GAIN
setting can be increased to a maximum of 10 or decreased to
a minimum of 0 (no trailer braking).
GAIN
The GAIN setting is used to set the trailer brake control for
the specific towing condition and should be changed as
towing conditions change. Changes to towing conditions
include trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:
This should only be performed in a traffic free environment
at speeds of approximately 20–25 mph (30–40 km/h).
1. Make sure the trailer brakes are in good working condi-
tion, functioning normally and properly adjusted. See
your trailer dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the trailer manufacturer's instructions. 3. When a trailer with electric/EOH brakes is plugged in,
the trailer connected message should appear in the
instrument cluster display (if the connection is not recog -
nized by the ITBM, braking functions will not be avail -
able), the GAIN setting will illuminate and the correct
type of trailer must be selected from the instrument
cluster display options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW” appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer Brake Type appears on
the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and
squeeze the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if the trailer wheels turn freely,
increase the GAIN setting.

IN CASE OF EMERGENCY 367
If equipped, the overhead console contains an ASSIST and a
SOS button.
NOTE:
• Your vehicle may be transmitting data as authorized bythe subscriber.
• The SOS and ASSIST buttons will only function if you are connected to an operable LTE (voice/data) or 4G (data)
network. Other Uconnect services will only be operable if
your SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
6

368 IN CASE OF EMERGENCY
(Continued)
2. The LED light located between the ASSIST and SOSbuttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS oper- ator is made, the SOS Call system may transmit the
following important vehicle information to a SOS oper -
ator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi -
tional help is needed. NOTE:
• Your vehicle may be transmitting data as authorized bythe subscriber.
• Once a connection is made between the vehicle’s SOS Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the vehicle
to determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with important
vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
WARNING!
• If anyone in the vehicle could be in danger (e.g., fire or smoke is visible, dangerous road conditions or loca -
tion), do not wait for voice contact from an Emergency
Services Agent. All occupants should exit the vehicle
immediately and move to a safe location.

370 IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited to,
the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware aredamaged during a crash. • The vehicle battery loses power or becomes disconnected
during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global Positioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
• Ignoring the overhead console light could mean you will not have SOS Call services. If the overhead console
light is illuminated, have your authorized dealer
service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If the
Air Bag Warning Light is illuminated, have your autho -
rized dealer service the Occupant Restraint Control
system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.

380 IN CASE OF EMERGENCY
3. Pull the bulb straight from it's socket and replace.Removing The Bulb From The Bulb SocketFUSES
WARNING!
• When replacing a blown fuse, always use an appro -
priate replacement fuse with the same amp rating as the
original fuse. Never replace a fuse with another fuse of
higher amp rating. Never replace a blown fuse with
metal wires or any other material. Do not place a fuse
inside a circuit breaker cavity or vice versa. Failure to
use proper fuses may result in serious personal injury,
fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is off and that all the other services are switched off and/
or disengaged.
• If the replaced fuse blows again, contact an authorized dealer.
• If a general protection fuse for safety systems (air bag system, braking system), power unit systems (engine
system, transmission system) or steering system blows,
contact an authorized dealer.