transmission Ram 3500 Chassis Cab 2019 Repair Manual

STARTING AND OPERATING 287
U.S. Speed (mph)
• Pushing the SET (-) button once will result in a 1 mph decrease in set speed. Each subsequent tap of the button
results in a decrease of 1 mph.
• If the button is continually pushed, the set speed will continue to decrease until the button is released, then the
new set speed will be established.
Metric Speed (km/h)
• Pushing the SET (-) button once will result in a 1 km/h decrease in set speed. Each subsequent tap of the button
results in a decrease of 1 km/h.
• If the button is continually pushed, the set speed will continue to decrease until the button is released, then the
new set speed will be established.
To Accelerate For Passing
Press the accelerator as you would normally. When the pedal
is released, the vehicle will return to the set speed. Using Speed Control On Hills
The transmission may downshift on hills to maintain the
vehicle set speed.
NOTE:
The Speed Control system maintains speed up and down
hills. A slight speed change on moderate hills is normal.
On steep hills, a greater speed loss or gain may occur so it
may be preferable to drive without Speed Control.
WARNING!
Speed Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle could go
too fast for the conditions, and you could lose control
and have an accident. Do not use Speed Control in heavy
traffic or on roads that are winding, icy, snow-covered or
slippery.
5

290 STARTING AND OPERATING
Adaptive Cruise Control (ACC) Operation
The speed control buttons (located on the right side of the
steering wheel) operate the ACC system.Adaptive Cruise Control Buttons
NOTE:
Any chassis/suspension or tire size modifications to the
vehicle will effect the performance of the Adaptive Cruise
Control and Forward Collision Warning System.
Activating Adaptive Cruise Control (ACC)
You can only engage ACC if the vehicle speed is above
0 mph (0 km/h).
The minimum set speed for the ACC system is 20 mph
(32 km/h).
When the system is turned on and in the ready state, the
instrument cluster display will read “ACC Ready.”
When the system is off, the instrument cluster display will
read “Adaptive Cruise Control (ACC) Off.”
NOTE:
You cannot engage ACC under the following conditions:
• When in Four-Wheel Drive Low.
• When you apply the brakes.
• When the parking brake is applied.
• When the automatic transmission is in PARK, REVERSE or NEUTRAL.
• When the vehicle speed is outside of the speed range.
• When the brakes are overheated.
1 — Adaptive Cruise Control On/Off Button
2 — Distance Button

326 STARTING AND OPERATING
PARKVIEW REAR BACK UP CAMERA
Your vehicle may be equipped with the ParkView Rear Back
Up Camera that allows you to see a image of the rear
surroundings of your vehicle whenever the gear selector is
put into REVERSE or whenever it is initiated through the
"Backup Camera" button in the "Controls" menu. Whenever
the gear selector is put into REVERSE, the image will be
displayed in the rearview mirror display (if equipped) or
Uconnect screen (if equipped). If the image is displayed in
the Uconnect screen, a caution note to “check entire
surroundings” will display across the top of the screen. After
five seconds this note will disappear.
NOTE:
For the 3500, 4500, and 5500 Chassis Cab vehicles, the Rear
Backup Camera is shipped loose and not installed. Please
refer to the Ram Body Builders Guide for more information.
Manual Activation Of The Rear View Camera:
1. Press the "Controls" button located on the bottom of theUconnect display.
2. Press the "Backup Camera" button to turn the Rear View Camera system on. When the vehicle is shifted out of REVERSE (with Camera
delay turned off), the rear Camera mode is exited and the
previous screen appears again.
When the vehicle is shifted out of REVERSE (with Camera
delay turned on), the rear Camera image will be displayed
for up to 10 seconds after shifting to another gear, unless the
vehicle speed exceeds 8 mph (13 km/h), the transmission is
shifted into PARK, the ignition is switched to the OFF posi
-
tion, or the touchscreen button “X” to disable display of the
Rear View Camera image is pressed.
Whenever the Rear View Camera image is activated through
the "Backup Camera" button in the "Controls" menu, and the
vehicle speed is greater than, or equal to, 8 mph (13 km/h), a display timer for the image is initiated. The image will
continue to be displayed until the display timer exceeds 10
seconds.
NOTE:
• If the vehicle speed remains below 8 mph (13 km/h), the Rear View Camera image will be displayed continuously
until deactivated via the touchscreen button "X", the trans -
mission is shifted into PARK, or the ignition is cycled to
the OFF position.

STARTING AND OPERATING 347
(Continued)
Towing Requirements — Tires
• Do not attempt to tow a trailer while using a compact sparetire.
• Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
WARNING!
• Make certain that the load is secured in the trailer and will not shift during travel. When trailering cargo that
is not fully secured, dynamic load shifts can occur that
may be difficult for the driver to control. You could lose
control of your vehicle and have a collision.
• When hauling cargo or towing a trailer, do not overload your vehicle or trailer. Overloading can cause a loss of
control, poor performance or damage to brakes, axle,
engine, transmission, steering, suspension, chassis
structure or tires.
• Safety chains must always be used between your vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a grade. When parking, apply the parking brake on the tow
vehicle. Put the tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the transfer case
is not in NEUTRAL. Always, block or "chock" the
trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow vehicle and the trailer such that the following four
ratings are not exceeded:
• GVWR
• GTW
• GAWR
• Tongue weight rating for the trailer hitch utilized.
WARNING! (Continued)
5

STARTING AND OPERATING 353
Seven-Pin Connector
Towing Tips
Before setting out on a trip, practice turning, stopping, and
backing up the trailer in an area located away from heavy
traffic.Automatic Transmission
The DRIVE range can be selected when towing. The trans
-
mission controls include a drive strategy to avoid frequent
shifting when towing. However, if frequent shifting does
occur while in DRIVE, select TOW/HAUL mode or select a
lower gear range (using the Electronic Range Select (ERS)
shift control).
NOTE:
Using TOW/HAUL mode or selecting a lower gear range
(using the ERS shift control) while operating the vehicle
under heavy loading conditions will improve performance
and extend transmission life by reducing excessive shifting
and heat build up. This action will also provide better engine
braking.
Six-Speed Automatic Transmission Only
When towing a loaded trailer up steep grades at low speeds
(20 mph [32 km/h] or below), holding your vehicle in first
gear (using the ERS shift control) can help to avoid transmis -
sion overheating.
1 — Battery 5 — Ground
2 — Backup Lamps 6 — Left Stop/Turn
3 — Right Stop/Turn 7 — Running Lamps
4 — Electric Brakes5

354 STARTING AND OPERATING
If you regularly tow a trailer for more than 45 minutes of
continuous operation, then change the automatic transmis-
sion fluid and filter(s) as specified for "police, taxi, fleet, or
frequent trailer towing." Refer to the “Maintenance Plan” for
the proper maintenance intervals.
NOTE:
Check the automatic transmission fluid level before towing
(Six-speed automatic only).
Tow/Haul Mode
To reduce potential for automatic transmission overheating,
activate TOW/HAUL mode when driving in hilly areas, or
select a lower gear range (using the Electronic Range Select
(ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speed drops greater than 10 mph (16 km/h), disengage until you
can get back to cruising speed.
• Use speed control in flat terrain and with light loads to maximize fuel efficiency. Cooling System
To reduce potential for engine and transmission over
-
heating, take the following actions:
City Driving
• In city traffic — while stopped, place the transmission in NEUTRAL, but do not increase engine idle speed.
Highway Driving
• Reduce speed.
• Temporarily turn off air conditioning.
Air Suspension System
To aid in attaching/detaching the trailer from the vehicle,
the air suspension system can be used. Refer to “Air Suspen -
sion System” in “Starting And Operating” for further infor -
mation.
NOTE:
The vehicle must remain in the engine running position
while attaching a trailer for proper leveling of the air suspen -
sion system.

STARTING AND OPERATING 357
Over The Road Operation With Snowplow Attached
The blade restricts air flow to the radiator and causes the
engine to operate at higher than normal temperatures.
Therefore, when transporting the plow, angle the blade
completely and position it as low as road or surface condi-
tions permit. Do not exceed 40 mph (64 km/h). The operator
should always maintain a safe stopping distance and allow
adequate passing clearance.
Operating Tips
Under ideal snow plowing conditions, 20 mph (32 km/h)
should be maximum operating speed. The operator should
be familiar with the area and surface to be cleaned. Reduce
speed and use extreme caution when plowing unfamiliar
areas or under poor visibility. General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer's instructions.
Keep all snowplow electrical connections and battery termi
-
nals clean and free of corrosion.
When plowing snow, to avoid transmission and drivetrain
damage, the following precautions should be observed.
• Operate with transfer case in 4LO when plowing small or congested areas where speeds are not likely to exceed
15 mph (24 km/h). At higher speeds operate in 4HI.
• Vehicles with automatic transmissions should use 4LO range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
• Do not shift the transmission unless the engine has returned to idle and wheels have stopped. Make a practice
of stepping on the brake pedal while shifting the transmis -
sion.
5

358 STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
NOTE:
• When towing your vehicle, always follow applicable stateand provincial laws. Contact state and provincial
Highway Safety offices for additional details. Towing Condition
Wheels OFF The
Ground Two-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONENOT ALLOWED See Instructions
• Automatic transmission in PARK
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

STARTING AND OPERATING 359
(Continued)
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is allowed
ONLY if the rear wheels are OFF the ground. This may be
accomplished using a tow dolly or vehicle trailer. If using a
tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans -
mission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
Recreational Towing — Four-Wheel Drive Models
NOTE:
Both the manual shift and electronic shift transfer cases must
be shifted into NEUTRAL (N) for recreational towing. Auto -
matic transmissions must be shifted into PARK for recre -
ational towing. Refer to the following for the proper transfer
case NEUTRAL (N) shifting procedure for your vehicle. CAUTION!
• Towing with the rear wheels on the ground will cause severe transmission damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.
• Do not disconnect the driveshaft because fluid may leak from the transmission, causing damage to internal
parts.
CAUTION!
• DO NOT dolly tow any 4WD vehicle. Towing with only one set of wheels on the ground (front or rear) will
cause severe transmission and/or transfer case damage.
Tow with all four wheels either ON the ground, or OFF
the ground (using a vehicle trailer).5

360 STARTING AND OPERATING
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
1. Bring the vehicle to a complete stop on level ground, withthe engine running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL.
• Tow only in the forward direction. Towing this vehicle
backwards can cause severe damage to the transfer case.
• Before recreational towing, the transfer case must be in NEUTRAL. To be certain the transfer case is fully in
NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• The transmission must be placed in PARK for recre -
ational towing.
• Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not disconnect the rear driveshaft because fluid will leak from the transfer case, causing damage to internal
parts.
• Do not use a bumper-mounted clamp-on tow bar on your vehicle. The bumper face bar will be damaged. CAUTION!
(Continued)
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) position
disengages both the front and rear driveshafts from the
powertrain, and will allow the vehicle to roll, even if the
automatic transmission is in PARK (or manual
transmission is in gear). The parking brake should
always be applied when the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that the
transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal parts.