key Ram 3500 Chassis Cab 2019 Owner's Manual

2
INTRODUCTION
INTRODUCTION .............................................................. 12
 HOW TO USE THIS MANUAL ....................................... 13
Essential Information .................................................... 13
Symbols ........................................................................... 13
 WARNINGS AND CAUTIONS ....................................... 14
 VAN CONVERSIONS/CAMPERS ................................ 14
 VEHICLE MODIFICATIONS/ALTERATIONS ........... 14
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 15
 KEYS ..................................................................................... 17
Key Fob ........................................................................... 17
 IGNITION SWITCH ......................................................... 23
Keyless Push Button Ignition....................................... 23
 REMOTE START — IF EQUIPPED .................................. 26
How To Use Remote Start ............................................ 26
Remote Start Abort Message........................................ 26
To Enter Remote Start Mode........................................ 27
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................ 27

To Exit Remote Start Mode And Drive The Vehicle ..... 27

Remote Start Comfort Systems — If Equipped......... 27
General Information ..................................................... 28 
SENTRY KEY .......................................................................28
Key Programming ........................................................29
Replacement Keys ........................................................29
General Information .....................................................30
 VEHICLE SECURITY ALARM .......................................30
To Arm The System .......................................................30
To Disarm The System ..................................................31
Rearming Of The System ..............................................31
Security System Manual Override ..............................32
 DOORS .................................................................................32
Manual Door Locks .......................................................32
Power Door Locks — If Equipped .............................33
Keyless Enter-N-Go — Passive Entry ........................34
Automatic Door Locks — If Equipped .....................37
Child-Protection Door Lock ........................................38
 SEATS ................................................................................39
Manual Front Seat Adjustment....................................39
Manual Rear Seat Adjustment .....................................41
Power Driver Seat Adjustment — If Equipped .........42
Driver Memory Seats — If Equipped .......................44
Heated Seats — If Equipped ........................................47
Ventilated Seats — If Equipped...................................49
 HEAD RESTRAINTS ......................................................50
Front Head Restraints ...................................................50
Rear Head Restraint Adjustment ................................52
Rear Head Restraint Removal......................................53

5
WARNING LIGHTS AND MESSAGES ........................ 146
Red Warning Lights .................................................... 146
Yellow Warning Lights............................................... 150
Yellow Indicator Lights .............................................. 155
Green Indicator Lights ................................................ 156
White Indicator Lights ................................................ 157
Blue Indicator Lights ................................................... 158
 ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 158
Onboard Diagnostic System (OBD II)
Cybersecurity ............................................................... 159
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ..................................................................... 159
SAFETY
SAFETY FEATURES ......................................................... 161
Anti-Lock Brake System (ABS) ................................. 161
Electronic Brake Control System .............................. 162
 AUXILIARY DRIVING SYSTEMS .................................. 174
Forward Collision Warning (FCW) With Mitigation —
If Equipped ................................................................... 174
Tire Pressure Monitoring System (TPMS) ............ 177 
OCCUPANT RESTRAINT SYSTEMS ...........................187
Occupant Restraint Systems Features ......................187
Important Safety Precautions.....................................188
Seat Belt Systems .........................................................189
Supplemental Restraint Systems (SRS).....................202
Child Restraints ..........................................................214
Transporting Pets ......................................................240
 SAFETY TIPS ...................................................................240
Transporting Passengers ............................................240
Exhaust Gas ..............................................................240
Safety Checks You Should Make Inside The
Vehicle ..........................................................................241
Periodic Safety Checks You Should Make Outside The
Vehicle ...........................................................................243
STARTING AND OPERATING
STARTING THE ENGINE ..............................................244
Automatic Transmission.............................................245
Tip Start Feature ..........................................................245
Keyless Enter-N-Go — Ignition ................................. 245
Normal Starting Using ENGINE START/STOP
Button .........................................................................246

Cold Weather Operation (Below –22°F Or −30°C) ... 250

After Starting ................................................................250
 ENGINE BLOCK HEATER — IF EQUIPPED............... 251

GETTING TO KNOW YOUR VEHICLE 17
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal.
The key fob allows you to lock or unlock all doors, as well as
activate the Panic Alarm from distances up to approximately
66 ft (20 m) using a handheld key fob. The key fob does not
need to be pointed at the vehicle to activate the system.
NOTE:
• In the ON/RUN position, all key fob buttons will workuntil the vehicle reaches 3 mph (5 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped). Key Fob
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
1 — Emergency Key
2 — Unlock
3 — Lock
4 — Remote Start
5 — PANIC
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18 GETTING TO KNOW YOUR VEHICLE
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the Emer-
gency Key) against the ENGINE START/STOP button and
push to operate the ignition switch.
To Unlock The Doors
Push and release the unlock button on the key fob once to
unlock the driver’s door. Push the unlock button twice
within five seconds to unlock all doors. The turn signal lights
will flash to acknowledge the unlock signal. The illuminated
entry system will also turn on.
NOTE:
The instrument cluster display or Uconnect Settings are
setup for driver door first, otherwise this will unlock all
doors.
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash and the horn will
chirp to acknowledge the signal. Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off.
NOTE:
Pushing the lock button on the key fob while you are in the
vehicle will activate the vehicle security alarm system.
Opening a door with the vehicle security alarm system acti
-
vated will cause the alarm to sound. Push the unlock button
to deactivate the vehicle security alarm system.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push the Panic
button on the key fob. When the Panic Alarm is activated, the
turn signals will flash, the horn will pulse on and off, and the
interior lights will turn on.

GETTING TO KNOW YOUR VEHICLE 19
The Panic Alarm will stay on for three minutes unless you
turn it off by either pushing the Panic button a second time
or drive the vehicle at a speed of 15 mph (24 km/h) or
greater.
NOTE:
• The interior lights will turn off if you place the ignition inthe ACC or ON/RUN position while the Panic Alarm is
activated. However, the exterior lights and horn will
remain on.
• You may need to be less than 35 ft (11 m) from the vehicle when using the key fob to turn off the Panic Alarm due to
the radio frequency noises emitted by the system. Replacing The Battery In The Key Fob With Remote
Control
The replacement battery model is one CR2032 battery.
NOTE:

• Perchlorate Material — special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate for further
information.

• Do not touch the battery terminals that are on the back housing or the printed circuit board.
1. Remove the emergency key by pushing and holding the release button located on the side of the key fob while
pulling the emergency key out with your other hand.
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20 GETTING TO KNOW YOUR VEHICLE
Emergency Key Release button
2. Slightly remove the emergency key from the key fob, approximately 10 mm. The blade of the emergency key
should just become visible. Emergency Key
3. Holding the key fob with the button side facing down, use the emergency key to pry up the battery cover until
the cover releases from the key fob housing.

GETTING TO KNOW YOUR VEHICLE 21
Key Fob Back Cover Removal
4. Remove the battery by using the emergency key to pry the battery out of its housing. Key Fob Battery Removal
NOTE:
When replacing the battery, ensure the + sign on the battery
is facing upward. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterioration. If you
touch a battery, clean it with rubbing alcohol.
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22 GETTING TO KNOW YOUR VEHICLE
5. Replace the battery by pushing the new battery down onan angle toward the top edge of the opening. Then, push
down on the remainder of the battery to lock into place.
Key Fob Battery Replacement
6. To assemble the key fob case, line up the top edge of the back cover with the top of the fob, and press the edges
into the interlocking hinges until all edges snap together
with no large visual gaps.
NOTE:
The key fob battery should only be replaced by qualified
technicians. If the battery requires replacement, see an
authorized dealer. Alternative Back Cover Removal Method:
The back cover of the key fob can also be removed by
inserting the emergency key into the left or right side open
slots, and twisting to pop off the cover.
Alternate Key Fob Back Cover Removal Method
NOTE:
The key fob battery should only be replaced by qualified
technicians. If the battery requires replacement, see an
authorized dealer.

GETTING TO KNOW YOUR VEHICLE 23
Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it cannot be
repurposed and reprogrammed to another vehicle.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Industry Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired opera -
tion.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the ignition switch
with the push of a button as long as the Remote Keyless
Entry key fob is in the passenger compartment.
The Keyless Push Button Ignition has four operating posi -
tions; three of which are labeled and will illuminate when in
position. The three positions are OFF, ACC, and ON/RUN.
The fourth position is START, during start RUN will illumi -
nate.
NOTE:
In case the ignition switch does not change with the push of
a button, the key fob may have a low or dead battery. In this
situation, a back up method can be used to operate the igni -
tion switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the ENGINE START/STOP
button, with your foot applied on the brake pedal, and push
to operate the ignition switch.
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24 GETTING TO KNOW YOUR VEHICLE
(Continued)
Keyless Push Button Ignition
The push button ignition can be placed in the following
modes:
OFF
• The engine is stopped.
• Some electrical devices (e.g. Central locking, alarm, etc.) are still available. ACC
• Engine is not started.
• Some electrical devices are available.
RUN

• Driving position.
• All the electrical devices are available.
START
• The engine will start.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
WARNING!
• When exiting the vehicle, always remove the key fob from the vehicle and lock your vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake pedal
or the gear selector.