maintenance Ram 3500 Chassis Cab 2019 Owner's Manual

TABLE OF CONTENTS
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1 INTRODUCTION ................................................................................................................................................................................. 122 GETTING TO KNOW YOUR VEHICLE ......................................................................................................................................... 15
3 GETTING TO KNOW YOUR INSTRUMENT PANEL .............................................................................................................. 123
4 SAFETY ................................................................................................................................................................................................. 161
5 STARTING AND OPERATING ...................................................................................................................................................... 244
6 IN CASE OF EMERGENCY .............................................................................................................................................................. 366
7 SERVICING AND MAINTENANCE ............................................................................................................................................. 410
8 TECHNICAL SPECIFICATIONS .................................................................................................................................................... 475
9 MULTIMEDIA .................................................................................................................................................................................... 487
10 CUSTOMER ASSISTANCE ............................................................................................................................................................. 585
11 INDEX .................................................................................................................................................................................................... 590

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WARNING LIGHTS AND MESSAGES ........................ 146
Red Warning Lights .................................................... 146
Yellow Warning Lights............................................... 150
Yellow Indicator Lights .............................................. 155
Green Indicator Lights ................................................ 156
White Indicator Lights ................................................ 157
Blue Indicator Lights ................................................... 158
 ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 158
Onboard Diagnostic System (OBD II)
Cybersecurity ............................................................... 159
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ..................................................................... 159
SAFETY
SAFETY FEATURES ......................................................... 161
Anti-Lock Brake System (ABS) ................................. 161
Electronic Brake Control System .............................. 162
 AUXILIARY DRIVING SYSTEMS .................................. 174
Forward Collision Warning (FCW) With Mitigation —
If Equipped ................................................................... 174
Tire Pressure Monitoring System (TPMS) ............ 177 
OCCUPANT RESTRAINT SYSTEMS ...........................187
Occupant Restraint Systems Features ......................187
Important Safety Precautions.....................................188
Seat Belt Systems .........................................................189
Supplemental Restraint Systems (SRS).....................202
Child Restraints ..........................................................214
Transporting Pets ......................................................240
 SAFETY TIPS ...................................................................240
Transporting Passengers ............................................240
Exhaust Gas ..............................................................240
Safety Checks You Should Make Inside The
Vehicle ..........................................................................241
Periodic Safety Checks You Should Make Outside The
Vehicle ...........................................................................243
STARTING AND OPERATING
STARTING THE ENGINE ..............................................244
Automatic Transmission.............................................245
Tip Start Feature ..........................................................245
Keyless Enter-N-Go — Ignition ................................. 245
Normal Starting Using ENGINE START/STOP
Button .........................................................................246

Cold Weather Operation (Below –22°F Or −30°C) ... 250

After Starting ................................................................250
 ENGINE BLOCK HEATER — IF EQUIPPED............... 251

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ENGINE BREAK-IN RECOMMENDATIONS ............ 251
 PARKING BRAKE ........................................................... 252
 AUTOMATIC TRANSMISSION .................................... 254
Ignition Park Interlock ................................................ 255
Brake/Transmission Shift Interlock System ........... 256
Six–Speed Automatic Transmission —
If Equipped .................................................................. 256
Eight-Speed Automatic Transmission .................... 265
 FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED .................................................................... 272
Four-Position Electronically Shifted Transfer Case —
If Equipped .................................................................. 272
Manually Shifted Transfer Case — If Equipped ..... 277
 LIMITED-SLIP DIFFERENTIAL .................................... 281
 POWER TAKE OFF OPERATION — IF EQUIPPED
(CHASSIS CAB ONLY) ................................................... 281
Stationary Mode .......................................................... 282
Mobile Mode ................................................................ 283
 POWER STEERING .......................................................... 283
Hydraulic Power Steering .......................................... 283 
SPEED CONTROL ........................................................... 285
To Activate.................................................................... 285
To Set A Desired Speed...............................................286
To Vary The Speed Setting .........................................286
To Accelerate For Passing .......................................... 287
To Resume Speed.........................................................288
To Deactivate ................................................................288
 ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED ..................................................................288
Adaptive Cruise Control (ACC) Operation .............290
Activating Adaptive Cruise Control (ACC) ............290
To Activate/Deactivate...............................................291
To Set A Desired ACC Speed.....................................292
To Cancel.......................................................................292
To Turn Off ...................................................................293
To Resume .................................................................... 293
To Vary The Speed Setting .........................................293
Setting The Following Distance In ACC ..................295
Overtake Aid ................................................................298
ACC Operation At Stop ..............................................298
Adaptive Cruise Control (ACC) Menu.....................299
Display Warnings And Maintenance .......................300
Precautions While Driving With ACC .....................302
General Information ....................................................306
Normal (Fixed Speed) Cruise Control Mode...........307

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DRIVING TIPS................................................................... 363
Driving On Slippery Surfaces ................................... 363
Driving Through Water ............................................. 364
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ............................. 366
 ASSIST AND SOS SYSTEM — IF EQUIPPED .............. 366
 BULB REPLACEMENT .................................................. 371
Replacement Bulbs ..................................................... 371
Replacing Exterior Bulbs ............................................ 373
 FUSES.................................................................................. 380
Power Distribution Center ......................................... 381
 JACKING AND TIRE CHANGING .......................... 390
4500/5500 Models ....................................................... 391
Preparations For Jacking ............................................ 391
Jacking Instructions 4500 And 5500 Series............... 392
To Stow The Flat Or Spare — If Equipped .......... 396
Hub Caps/Wheel Covers — If Equipped .............. 397
 JUMP STARTING ............................................................ 398
Preparations For Jump Start ...................................... 399
Jump Starting Procedure ............................................ 400
 IF YOUR ENGINE OVERHEATS .................................. 401
 GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION .............................................................. 402 
MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION ...............................................................403
 FREEING A STUCK VEHICLE ......................................405
 TOWING A DISABLED VEHICLE ...............................406
Two-Wheel Drive Models .......................................... 407
Four-Wheel Drive Models .......................................... 408
Emergency Tow Hooks — If Equipped....................408
 ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................409
 EVENT DATA RECORDER (EDR)................................. 409
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ............................................410
Maintenance Plan ........................................................411
Heavy Duty Use Of The Vehicle ...............................414
 ENGINE COMPARTMENT .......................................... 415
6.4L Engine ..................................................................415
Checking Oil Level — Gas Engine ...........................416
Adding Washer Fluid ................................................416
Maintenance-Free Battery .......................................... 417

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DEALER SERVICE ........................................................... 417
Engine Oil — Gas Engine .......................................... 418
Engine Oil Filter ......................................................... 419
Engine Air Cleaner Filter ......................................... 420
Air Conditioner Maintenance ................................. 421
Accessory Drive Belt Inspection ................................ 426
Body Lubrication ....................................................... 428
Windshield Wiper Blades ......................................... 428
Exhaust System ........................................................... 431
Cooling System ........................................................... 433
Brake System ............................................................... 438
Automatic Transmission ............................................ 439
Rear Axle And 4x4 Front Driving Axle Fluid
Level .......................................................................... 442
Transfer Case ............................................................... 444
 HOISTING ......................................................................... 444
 TIRES .................................................................................. 444
Tire Safety Information ............................................ 444
Tires — General Information ................................... 454
Tire Types ..................................................................... 460
Spare Tires — If Equipped ..................................... 461
Wheel And Wheel Trim Care ................................. 464
Tire Chains (Traction Devices) ................................. 465
Tire Rotation Recommendations ............................... 466 
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................468
Treadwear .....................................................................469
Traction Grades............................................................ 469
Temperature Grades ................................................... 469
 STORING THE VEHICLE .............................................470
 BODYWORK ......................................................................470
Protection From Atmospheric Agents ....................470
Body And Underbody Maintenance .........................471
Preserving The Bodywork .......................................... 471
 INTERIORS .......................................................................472
Seats And Fabric Parts ................................................472
Plastic And Coated Parts ............................................473
Leather Parts.................................................................474
Glass Surfaces ..............................................................474
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...............................................475
Vehicle Identification Number ................................. 475
 BRAKE SYSTEM ...............................................................476
Hydraulic Brake Assist ...............................................476
 WHEEL AND TIRE TORQUE SPECIFICATIONS .....476
Torque Specifications ................................................477

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
Mobile App (4C/4C NAV)......................................... 575
SiriusXM Travel Link (4C NAV) ............................... 576
Siri Eyes Free — If Equipped .................................... 577
Using Do Not Disturb ................................................ 579
Android Auto — If Equipped ................................... 579
Apple CarPlay — If Equipped .................................. 581
General Information .................................................... 583
Additional Information .............................................. 584
 CD/DVD DISC MAINTENANCE ................................ 584
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR
VEHICLE ........................................................................... 585
Prepare For The Appointment .................................. 585
Prepare A List .............................................................. 585
Be Reasonable With Requests .................................... 585 
IF YOU NEED ASSISTANCE .........................................585
FCA US LLC Customer Center..................................586
FCA Canada Inc. Customer Center...........................586
In Mexico Contact ........................................................586
Puerto Rico And U.S. Virgin Islands ........................ 586
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) .................................................587
Service Contract ..........................................................587
 WARRANTY INFORMATION .......................................588
 MOPAR PARTS .................................................................588
 REPORTING SAFETY DEFECTS ...................................588
In The 50 United States And Washington, D.C. ...... 588
In Canada ......................................................................589
 PUBLICATION ORDER FORMS ...................................589

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INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents. In the attached Warranty Booklet you will find a
description of the services that FCA offers to its customers,
the Warranty Certificate and the details of the terms and
conditions for maintaining its validity. Please take the time
to read all of these publications carefully before driving your
vehicle for the first time. Following the instructions, recom -
mendations, tips, and important warnings in this manual
will help assure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
tion, that may or may not be applicable to your vehicle, will

16 GETTING TO KNOW YOUR VEHICLE
NOTE:
Vehicle User Guide features are not available while the
vehicle is moving. If you try to access while the vehicle is in
motion, the system will display: Feature not available while
the vehicle is in motion.
Pre-Installed Features
Once you launch your Vehicle User Guide, you will be able
to explore your warranty information and radio manual
when and where you need them. Your Uconnect system
displays the Vehicle User Guide on your touchscreen radio
to assist in better understanding your vehicle. There’s no app
to download, no phone to connect and no external device
needed for playback. Plus, it’s updated throughout the year,
in real-time, so it never goes out of date.Features/Benefits
• Pre-installed on your Uconnect touchscreen radio
• Enhanced search and browsing capability
• Robust NAV application — If Equipped
• Add selected topics to a fast-access Favorites category
• Icon and symbol glossary
• Warranty information
• Crucial driver information and assistance:
Tip:

When viewing a topic, tap the star icon to add it to your
Favorites, for easy access in the future.
Your User Guide —
Updated in real-time
Available when and where
you need it
Touchscreen convenience Customizable interface
Maintenance schedules and
information Multilingual
Comprehensive icon &
symbol glossary
Operating Instructions Maintenance Schedules
Warranty Information Emergency Procedures
Fluid Level Standards 911 Contact and More

GETTING TO KNOW YOUR INSTRUMENT PANEL 125
6. Fuel Gauge• The pointer shows the level of fuel in the fuel tankwhen the ignition is in the ON/RUN position.
• The fuel pump symbol points to the side of the vehicle where the fuel door is located.
7. Temperature Gauge
• The gauge pointer shows engine coolant temperature.The pointer positioned within the normal range indi -
cates that the engine cooling system is operating satis -
factorily.
• The gauge pointer will likely indicate a higher tempera -
ture when driving in hot weather, up mountain grades,
or when towing a trailer. It should not be allowed to
exceed the upper limits of the normal operating range.WARNING!
A hot engine cooling system is dangerous. You or others
could be badly burned by steam or boiling coolant. You
may want to call an authorized dealer for service if your
vehicle overheats. If you decide to look under the hood
yourself, see “Servicing And Maintenance.” Follow the
warnings under the Cooling System Pressure Cap
paragraph.
CAUTION!
Driving with a hot engine cooling system could damage
your vehicle. If the temperature gauge reads “H,” pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on the “H,” turn
the engine off immediately and call an authorized dealer
for service.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 127
Premium Instrument Cluster Descriptions
1. Tachometer• Indicates the engine speed in revolutions per minute(RPM x 1000).
2. Instrument Cluster Display
• When the appropriate conditions exist, this displayshows the instrument cluster display messages. Refer
to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
3. Speedometer
• Indicates vehicle speed.
4. Fuel Gauge
• The pointer shows the level of fuel in the fuel tankwhen the ignition is in the ON/RUN position.
• The fuel pump symbol points to the side of the vehicle where the fuel door is located. 5. Temperature Gauge
• The gauge pointer shows engine coolant temperature.The pointer positioned within the normal range indi -
cates that the engine cooling system is operating satis -
factorily.
• The gauge pointer will likely indicate a higher tempera -
ture when driving in hot weather, up mountain grades,
or when towing a trailer. It should not be allowed to
exceed the upper limits of the normal operating range.
WARNING!
A hot engine cooling system is dangerous. You or others
could be badly burned by steam or boiling coolant. You
may want to call an authorized dealer for service if your
vehicle overheats. If you decide to look under the hood
yourself, see “Servicing And Maintenance.” Follow the
warnings under the Cooling System Pressure Cap
paragraph.
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