light Ram 3500 Chassis Cab 2020 Owner's Manual

352SERVICING AND MAINTENANCE
Refrigerant Recovery And Recycling
R-1234yf — If Equipped
R-1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using
recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Cabin Filter Replacement (A/C Air Filter)
Refer to the “Maintenance Plan” for the proper
maintenance intervals. The cabin air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:

1. Open the glove compartment and remove
all contents.

2. With the glove compartment door open, remove the glove compartment tension
tether and tether clip by sliding the clip
toward the face of the glove compartment
door. Lift the clip out of glove compartment
door and release into dash panel.

Right Side Of Glove Compartment
3. There are travel stops on both sides of the
glove compartment. Push inward on right
side of the glove compartment travel stop to
disengage the stop. Then pull the right of
the glove compartment outward (away from
the hinge) to disengaging the right side of
the compartment from the hinge. Continue
by removing the left side from the hinge by
slightly lowering the compartment while
pulling outward until it is completely disen -
gaged from the hinge.

Glove Compartment

WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in
the ACC or ON/RUN mode. With the cabin air
filter removed and the blower operating, the
blower can contact hands and may propel dirt
and debris into your eyes, resulting in
personal injury.
1 — Glove Compartment Door
2 — Glove Compartment Tension Tether
1 — Glove Compartment Travel Stop
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door

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SERVICING AND MAINTENANCE355
If water is detected in the water separator while
the engine is running, or while the ignition
switch is in the ON position, the “Water In Fuel
Indicator Light” will illuminate and an audible
chime will be heard five times. At this point you
should stop the engine and drain the water from
both of the filters.
If the “Water In Fuel Indicator Light” comes on
and a single chime is heard while you are
driving, or with the ignition switch in the ON
position, there may be a problem with your
water separator wiring or sensor. See an autho -
rized dealer for service. Upon proper draining of the water from both
fuel filters, the “Water In Fuel Indicator Light”
will remain illuminated for approximately 10
seconds. If the water was drained while the
engine was running, the “Water In Fuel Indicator
Light” may remain on for approximately three
minutes.
NOTE:
Care should be taken in disposing of used fluids
from your vehicle. Used fluids, indiscriminately
discarded, can present a problem to the envi
-
ronment. Contact an authorized dealer, service
station, or government agency for advice on
recycling programs and for where used fluids
and filters can be properly disposed of in your
area.
Drain the fuel/water separator filters when the
“Water In Fuel Indicator Light” is ON. Within
10 minutes of vehicle shutdown, turn the
engine mounted filter drain valve (located on
the side of the filter assembly) counterclock -
wise quarter turn, and turn the under body
mounted filter drain valve (located on the
bottom of the filter assembly) counterclockwise
wise 1 full turn. Then turn the ignition switch to the ON position, and allow any accumulated
water to drain. Leave the drain valve open until
all water and contaminants have been
removed. When clean fuel is visible, close the
drain valve following these guidelines:

1. Rotate the drain clockwise to close until
you feel resistance from the internal seal.

2. Continue turning the drain half of a turn to properly compress the seal.
NOTE:
Over-compression of the seal due to over-tight -
ening of the drain will damage the seal, cause a
leak, and require the entire sensor to be
replaced.
3. Turn the ignition switch to OFF.
The sensor drain should not be over-tightened
during normal service operations to avoid
internal damage and future fuel leaks. The
drain should be closed and secured without the
use of tools.
If more than a couple ounces/milliliters of fuel
have been drained, follow the directions for
“Priming If The Engine Has Run Out Of Fuel.”
CAUTION!
Do not drain the fuel/water separator filter
when the engine is running.
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appro-
priate container.
CAUTION!
If the “Water In Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain water from the fuel filters to avoid
engine damage.
7

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SERVICING AND MAINTENANCE359
Intervention Regeneration Strategy —
Message Process Flow
The Cummins diesel engine meets all Environ -
mental Protection Agency (EPA) Heavy Duty
Diesel Engine Emissions Standards, resulting in
one of the lowest emitting diesel engines ever
produced.
To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art
engine and exhaust system. The engine and
exhaust after-treatment system work together
to achieve the EPA Heavy Duty Diesel Engine
Emissions Standards. These systems are seam -
lessly integrated into your vehicle and managed
by the Cummins Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part.
If the engine is allowed to idle or the truck is
driven on low engine speed drive cycles for
more than two hours, the system will automati -
cally enter an emissions operating mode that
will increase the engine idle speed to 900 RPM
(1,050 RPM for Chassis Cab). While in this
mode, which is designed to help maintain the
Diesel Particulate Filter, the engine idle speed will return to normal when the brake pedal is
applied. A small change in engine tone or a
slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 kmh). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of Selective Catalytic
Reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO
(866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.7

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SERVICING AND MAINTENANCE371
Lubricant Selection
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
The presence of water in the gear lubricant will
result in corrosion and possible failure of differ -
ential components. Operation of the vehicle in
water, as may be encountered in some
off-highway types of service, will require
draining and refilling the axle to avoid damage.
Limited-Slip Differentials DO REQUIRE limited
slip oil additive (friction modifiers).
NOTE:
Slight noise and mild shuddering may be
evident while turning a vehicle with limited slip
differential on concrete or dry pavement. These
conditions should be considered normal opera -
tion of the limited slip differential.
Transfer Case
Selection Of Lubricant
Use only the manufacturer's recommended
fluid. Refer to “Fluids And Lubricants” in “Tech -
nical Specifications” for further information.
Fluid Level Check
This fluid level can be checked by removing the
filler plug. The fluid level should be to the
bottom edge of the filler plug hole with the
vehicle in a level position.
Drain And Refill
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
Noise Control System Required
Maintenance & Warranty
All vehicles built over 10,000 lbs. (4,535 kg)
Gross Vehicle Weight Rating and manufactured
for sale and use in the United States are
required to comply with the Federal Govern -
ment's Exterior Noise Regulations. These vehi -
cles can be identified by the Noise Emission
Control Label located in the operator's compart -
ment.
Required Maintenance For Noise Control
Systems
The following maintenance services must be
performed every six months or 7,500 miles
(12,000 km) whichever comes first, to ensure
proper operation of the noise control systems.
In addition, inspection and service should be
performed anytime a malfunction is observed or
suspected. Proper maintenance of the entire
vehicle will help the effectiveness of the noise
control systems.
7

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SERVICING AND MAINTENANCE375
Tire Markings

Tire Markings

NOTE:
P (Passenger) — Metric tire sizing is based on
US design standards. P-Metric tires have the
letter “P” molded into the sidewall preceding
the size designation.
Example: P215/65R15 95H.
European — Metric tire sizing is based on
European design standards. Tires designed
to this standard have the tire size molded
into the sidewall beginning with the section
width. The letter "P" is absent from this tire
size designation.
Example: 215/65R15 96H.
LT (Light Truck) — Metric tire sizing is based
on US design standards. The size designation
for LT-Metric tires is the same as for P-Metric
tires except for the letters “LT” that are
molded into the sidewall preceding the size
designation.
Example: LT235/85R16.
Temporary spare tires are designed for
temporary emergency use only. Temporary
high pressure compact spare tires have the
letter “T” or “S” molded into the sidewall
preceding the size designation.
Example: T145/80D18 103M.
High flotation tire sizing is based on US
design standards and it begins with the tire
diameter molded into the sidewall.
Example: 31x10.5 R15 LT.
1 — US DOT Safety Standards Code
(TIN)
2 — Size Designation
3 — Service Description
4 — Maximum Load
5 — Maximum Pressure
6 — Treadwear, Traction and Tempera -
ture Grades
7

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376SERVICING AND MAINTENANCE
Tire Sizing Chart
EXAMPLE:
Example Size Designation: P215/65R15XL 95H, 215/65R15 96H, LT235/85R16C, T145/80D18 103M, 31x10.5 R15 LT
P = Passenger car tire size based on US design standards, or
"....blank...." = Passenger car tire based on European design standards, or
LT = Light truck tire based on US design standards, or
T or S = Temporary spare tire or
31 = Overall diameter in inches (in)
215, 235, 145 = Section width in millimeters (mm)
65, 85, 80 = Aspect ratio in percent (%)
Ratio of section height to section width of tire, or
10.5 = Section width in inches (in)
R = Construction code
"R" means radial construction, or
"D" means diagonal or bias construction
15, 16, 18 = Rim diameter in inches (in)
Service Description:
95 = Load Index
A numerical code associated with the maximum load a tire can carry
H = Speed Symbol
A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions
The maximum speed corresponding to the speed symbol should only be achieved under specified operating conditions (i.e., tire pressure, vehicle
loading, road conditions, and posted speed limits)

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SERVICING AND MAINTENANCE377
Tire Identification Number (TIN)
The TIN may be found on one or both sides of the tire; however, the date code may only be on one side. Tires with white sidewalls will have the full TIN,
including the date code, located on the white sidewall side of the tire. Look for the TIN on the outboard side of black sidewall tires as mounted on the
vehicle. If the TIN is not found on the outboard side, then you will find it on the inboard side of the tire.Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
XL
= Extra load (or reinforced) tire, or
LL = Light load tire or
C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
EXAMPLE:
EXAMPLE:
DOT MA L9 ABCD 0301
DOT = Department of Transportation
This symbol certifies that the tire is in compliance with the US Department of Transportation tire safety standards and is approved for highway use
MA = Code representing the tire manufacturing location (two digits)
L9 = Code representing the tire size (two digits)
ABCD = Code used by the tire manufacturer (one to four digits)
03 = Number representing the week in which the tire was manufactured (two digits)
03 means the 3rd week
7

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SERVICING AND MAINTENANCE385
Tread Wear Indicators
Tread wear indicators are in the original equip -
ment tires to help you in determining when your
tires should be replaced.

Tire Tread

These indicators are molded into the bottom of
the tread grooves. They will appear as bands
when the tread depth becomes a 1/16 of an
inch (1.6 mm). When the tread is worn to the
tread wear indicators, the tire should be
replaced.
Refer to “Replacement Tires” in this section for
further information.
Life Of Tire
The service life of a tire is dependent upon
varying factors including, but not limited to:
Driving style.
Tire pressure - Improper cold tire inflation
pressures can cause uneven wear patterns
to develop across the tire tread. These
abnormal wear patterns will reduce tread life,
resulting in the need for earlier tire replace -
ment.
Distance driven.
Performance tires, tires with a speed rating of
V or higher, and Summer tires typically have
a reduced tread life. Rotation of these tires
per the vehicle scheduled maintenance is
highly recommended. NOTE:
Wheel valve stem must be replaced as well
when installing new tires due to wear and tear
in existing tires.
Keep dismounted tires in a cool, dry place with
as little exposure to light as possible. Protect
tires from contact with oil, grease, and gasoline.
Replacement Tires
The tires on your new vehicle provide a balance
of many characteristics. They should be
inspected regularly for wear and correct cold
tire inflation pressures. The manufacturer
strongly recommends that you use tires equiva-
lent to the originals in size, quality and perfor
-
mance when replacement is needed. Refer to
the paragraph on “Tread Wear Indicators” in
this section. Refer to the Tire and Loading Infor -
mation placard or the Vehicle Certification Label
for the size designation of your tire. The Load
Index and Speed Symbol for your tire will be
found on the original equipment tire sidewall.
See the Tire Sizing Chart example found in the
“Tire Safety Information” section of this manual
for more information relating to the Load Index
and Speed Symbol of a tire.
1 — Worn Tire
2 — New Tire
WARNING!
Tires and the spare tire should be replaced
after six years, regardless of the remaining
tread. Failure to follow this warning can result
in sudden tire failure. You could lose control
and have a collision resulting in serious injury
or death.
7

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394SERVICING AND MAINTENANCE
What Causes Corrosion?
Corrosion is the result of deterioration or
removal of paint and protective coatings from
your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation.
Stone and gravel impact.
Insects, tree sap and tar.
Salt in the air near seacoast localities.
Atmospheric fallout/industrial pollutants.
Body And Underbody Maintenance
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less suscep-
tible to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures
must be followed.
To minimize the possibility of scratching the
lenses and reducing light output, avoid wiping
with a dry cloth. To remove road dirt, wash with
a mild soap solution followed by rinsing. Do not use abrasive cleaning components,
solvents, steel wool or other aggressive mate
-
rial to clean the lenses.
Preserving The Bodywork
Washing
Wash your vehicle regularly. Always wash
your vehicle in the shade using Mopar Car
Wash, or a mild car wash soap, and rinse the
panels completely with clear water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar
Super Kleen Bug and Tar Remover to
remove.
Use a high quality cleaner wax, such as
Mopar Cleaner Wax to remove road film,
stains and to protect your paint finish. Take
care never to scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin
out the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercar -
riage at least once a month.
It is important that the drain holes in the
lower edges of the doors, rocker panels, and
trunk be kept clear and open.
If you detect any stone chips or scratches in
the paint, touch them up immediately. The
cost of such repairs is considered the respon -
sibility of the owner.
If your vehicle is damaged due to a collision
or similar cause that destroys the paint and
protective coating, have your vehicle repaired
as soon as possible. The cost of such repairs
is considered the responsibility of the owner.
CAUTION!
Do not use abrasive or strong cleaning
materials such as steel wool or scouring
powder that will scratch metal and painted
surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or
removal of paint and decals.

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396SERVICING AND MAINTENANCE
Plastic And Coated Parts
Use Mopar Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When
cleaning the lenses, care must be taken to
avoid scratching the plastic.

1. Clean with a wet soft cloth. A mild soap
solution may be used, but do not use high
alcohol content or abrasive cleaners. If
soap is used, wipe clean with a clean damp
cloth.

2. Dry with a soft cloth.
Leather Parts
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth. Stub -
born soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be
taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery. Application of a leather conditioner
is not required to maintain the original condi -
tion.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
Glass Surfaces
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CAUTION!
Direct contact of air fresheners, insect
repellents, suntan lotions, or hand sani -
tizers to the plastic, painted, or decorated
surfaces of the interior may cause perma -
nent damage. Wipe away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.

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