ESP Ram 3500 Chassis Cab 2020 User Guide

GETTING TO KNOW YOUR VEHICLE51
Rain Sensing Wipers — If Equipped
This feature senses moisture on the windshield
and automatically activates the wipers for the
driver. The feature is especially useful for road
splash or overspray from the windshield
washers of the vehicle ahead. Rotate the end of
the multifunction lever to one of five settings to
activate this feature.
NOTE:
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
The sensitivity of the system can be adjusted
with the multifunction lever. Wiper delay posi -
tion 1 is the least sensitive, and wiper delay
position 5 is the most sensitive. Position 3
should be used for normal rain conditions. Posi -
tions 1 and 2 can be used if the driver desires
less wiper sensitivity. Positions 4 and 5 can be
used if the driver desires more sensitivity. Place
the wiper switch in the O (off) position when not
using the system. NOTE:The Rain Sensing feature will not operate
when the wiper switch is in the low or
high-speed position.
The Rain Sensing feature may not function
properly when ice, or dried salt water is
present on the windshield.
Use of Rain-X or products containing wax or
silicone may reduce Rain Sensing perfor
-
mance.
The Rain Sensing system has protection
features for the wiper blades and arms, and will
not operate under the following conditions:
Low Ambient Temperature — When the igni-
tion is first placed in the ON position, the Rain
Sensing system will not operate until the
wiper switch is moved, vehicle speed is
greater than 0 mph (0 km/h), or the outside
temperature is greater than 32°F (0°C).
Transmission In NEUTRAL Position — When
the ignition is ON, and the transmission is in
the NEUTRAL position, the Rain Sensing
system will not operate until the wiper switch
is moved, vehicle speed is greater than
5 mph (8 km/h), or the gear selector is
moved out of the NEUTRAL position.
Remote Start Mode Inhibit — On vehicles
equipped with Remote Starting system, Rain
Sensing wipers are not operational when the
vehicle is in the remote start mode. Once the
operator is in the vehicle and has placed the
ignition switch in the RUN position, Rain
Sensing wiper operation can resume, if it has
been selected, and no other inhibit condi -
tions (mentioned previously) exist.
CLIMATE CONTROLS
The Climate Control system allows you to regu -
late the temperature, air flow, and direction of
air circulating throughout the vehicle. The
controls are located on the touchscreen (if
equipped), on the sides of the touchscreen, or
on the instrument panel below the radio.
2

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 51

72GETTING TO KNOW YOUR VEHICLE
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer -
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
INTERNAL EQUIPMENT
Storage
Glove Compartment
The glove compartment is located on the
passenger side of the instrument panel and
features both an upper and lower storage area.
NOTE:
Not all vehicles are equipped with a door over
the upper storage area.
Glove Compartment

If equipped with a covered upper glove compart -
ment, push the release button to open.
To open the lower glove compartment, pull the
release handle.
1 — Upper Glove Compartment Release Button (If
Equipped)
2 — Upper Glove Compartment
3 — Lower Glove Compartment

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 72

106GETTING TO KNOW YOUR INSTRUMENT PANEL
Service DEF System See Dealer — This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime. We
recommend you drive to the nearest autho -
rized dealer and have your vehicle serviced
as soon as possible.
5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will
display if the DEF system has not been
serviced after the “Service DEF System – See
Dealer” message is displayed. This message
will continuously display until the mileage
counter reaches zero, and will be accompa -
nied by a periodic chime. The message will
continue to countdown until it reaches zero
unless the vehicle is serviced. We recom -
mend you drive to your nearest authorized
dealer and have your vehicle serviced imme -
diately.
NOTE:
Under some circumstances this mileage
counter may start with a value of less than
150 miles (241 km). For example, if recurring faults are detected in a time interval of less
than 40 hours, the counter may restart at the value where it stopped when a previous fault
was temporarily remedied, or at a minimum of
50 miles (80 km).
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer
— This
message will continuously display when the
mileage counter reaches zero, and will be
accompanied by a periodic chime.
The vehicle will only be capable of a
maximum speed of 5 mph upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended
period of time, approximately one hour or
greater.
If the system detects that the level of fuel in the tank has increased.
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously
display, and will be accompanied by a peri -
odic chime. Although the vehicle can be
started and placed in gear, the vehicle will
only operate at a maximum speed of 5 mph.
Your vehicle will require towing, see an
authorized dealer for service. NOTE:
When this message is displayed, the engine can
still be started. However, the vehicle will only
operate at a maximum speed of 5 mph.
Incorrect DEF Detected See Dealer
— This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime. We
recommend you drive to the nearest autho -
rized dealer and have your vehicle serviced
as soon as possible.
RAM Active Air System
Your vehicle is equipped with an advanced Ram
Active Air system that provides enhanced
performance, especially when towing under
demanding hot or high altitude conditions. If the
instrument cluster display displays the
message “Active Airbox Service Required See
Dealer”, vehicle performance may be reduced
until service is performed by an authorized RAM
dealer.

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 106

GETTING TO KNOW YOUR INSTRUMENT PANEL113
Low Washer Fluid Warning Light — If
Equipped
This warning light will illuminate when
the windshield washer fluid is low.
Refer to “Engine Compartment” in “Servicing
And Maintenance” for further information.
Low Fuel Warning Light
When the fuel level reaches approxi -
mately 3.2 gal (12 L) this light will turn
on, and remain on until fuel is added.
A single warning chime will sound with Low Fuel
Warning.
Low Coolant Level Warning Light
This telltale will turn on to indicate the
vehicle coolant level is low.
Refer to “Dealer Service” in “Servicing And
Maintenance” for further information.
Loose Fuel Filler Cap Warning Light — If
Equipped
This warning light will illuminate when
the fuel filler cap is loose. Properly
close the filler cap to disengage the light. If the light does not turn off, please see an
authorized dealer.
Tire Pressure Monitoring System (TPMS)
Warning Light — If Equipped
The warning light switches on and a
message is displayed to indicate that
the tire pressure is lower than the
recommended value and/or that slow
pressure loss is occurring. In these cases,
optimal tire duration and fuel consumption may
not be guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the indi -
cations corresponding to each tire.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. If your
vehicle has tires of a different size than the size
indicated on the vehicle placard or tire inflation
pressure label, you should determine the
proper tire inflation pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a Tire Pressure Monitoring
System (TPMS) that illuminates a low tire pres
-
sure telltale when one or more of your tires is
significantly under-inflated. Accordingly, when
the low tire pressure telltale illuminates, you
should stop and check your tires as soon as
possible, and inflate them to the proper pres -
sure. Driving on a significantly under-inflated
tire causes the tire to overheat and can lead to
tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire pres -
sure telltale.
CAUTION!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop
the vehicle, avoiding sharp braking and
steering. If a tire puncture occurs, repair
immediately using the dedicated tire repair
kit and contact an authorized dealer as soon
as possible.
3

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 113

122SAFETY
Hill Start Assist (HSA)
The Hill Start Assist (HSA) system is designed to
mitigate roll back from a complete stop while on
an incline. If the driver releases the brake while
stopped on an incline, HSA will continue to hold
the brake pressure for a short period. If the
driver does not apply the throttle before this
time expires, the system will release brake pres -
sure and the vehicle will roll down the hill as
normal. The following conditions must be met in order
for HSA to activate:
The feature must be enabled.
The vehicle must be stopped.
The park brake must be off.
The driver door must be closed.
The vehicle must be on a sufficient grade.
The gear selection must match vehicle uphill
direction (i.e., vehicle facing uphill is in
forward gear; vehicle backing uphill is in
REVERSE gear).
HSA will work in REVERSE gear and all
forward gears. The system will not activate if
the transmission is in PARK or NEUTRAL. For
vehicles equipped with a manual transmis
-
sion, if the clutch is pressed, HSA will remain
active.
WARNING!
The Brake Assist System (BAS) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road
conditions. BAS cannot prevent collisions,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of
a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner,
which could jeopardize the user's safety or
the safety of others.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA
is not a substitute for active driving
involvement. It is always the driver’s
responsibility to be attentive to distance to
other vehicles, people, and objects, and most
importantly brake operation to ensure safe
operation of the vehicle under all road
conditions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these
warnings can result in a collision or serious
personal injury.

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 122

SAFETY127
NOTE:
The “ESC Activation/Malfunction Indicator
Light” and the “ESC OFF Indicator Light”
come on momentarily each time the ignition
is turned on.
Each time the ignition is turned on, the ESC
system will be on even if it was turned off
previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive
following the maneuver that caused the ESC
activation.
The “ESC Off Indicator Light” indi -
cates the customer has elected to
have the Electronic Stability Control
(ESC) in a reduced mode.
Electronic Roll Mitigation (ERM)
Electronic Roll Mitigation (ERM) anticipates the
potential for wheel lift by monitoring the driver’s
steering wheel input and the speed of the
vehicle. When ERM determines that the rate of
change of the steering wheel angle and
vehicle’s speed are sufficient to potentially
cause wheel lift, it then applies the appropriate brake and may also reduce engine power to
lessen the chance that wheel lift will occur. ERM
can only reduce the chance of wheel lift occur
-
ring during severe or evasive driving maneu -
vers; it cannot prevent wheel lift due to other
factors, such as road conditions, leaving the
roadway, or striking objects or other vehicles.
NOTE:
ERM is disabled anytime the ESC is in “Full Off”
mode (if equipped). Refer to “Electronic Stability
Control (ESC)” in this section for a complete
explanation of the available ESC modes.
Trailer Sway Control (TSC)
Trailer Sway Control (TSC) uses sensors in the
vehicle to recognize an excessively swaying
trailer and will take the appropriate actions to
attempt to stop the sway. TSC will become
active automatically once an excessively
swaying trailer is recognized.
NOTE:
TSC cannot stop all trailers from swaying.
Always use caution when towing a trailer and
follow the trailer tongue weight recommenda -
tions. Refer to “Trailer Towing” in “Starting And
Operating” for further information.
When TSC is functioning, the “ESC Activation/
Malfunction Indicator Light” will flash, the
engine power may be reduced and you may feel
the brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial
Off” or “Full Off” modes.
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may
occur. ERM cannot prevent all wheel lift or roll
overs, especially those that involve leaving
the roadway or striking objects or other
vehicles. The capabilities of an
ERM-equipped vehicle must never be
exploited in a reckless or dangerous manner
which could jeopardize the user's safety or
the safety of others.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer
sway.
4

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 127

128SAFETY
Hill Descent Control (HDC) — If Equipped
Hill Descent Control (HDC) is intended for low
speed off road driving while in 4L Range. HDC
maintains vehicle speed while descending hills
during various driving situations. HDC controls
vehicle speed by actively controlling the brakes.
HDC Has Three States:

1. Off (feature is not enabled and will not acti -
vate)

2. Enabled (feature is enabled and ready but activation conditions are not met, or driver
is actively overriding with brake or throttle
application)
3. Active (feature is enabled and actively controlling vehicle speed)
Enabling HDC
HDC is enabled by pushing the HDC switch, but
the following conditions must also be met to
enable HDC:
Driveline is in 4L Range
Vehicle speed is below 5 mph (8 km/h)
Parking brake is released
Driver door is closed Activating HDC
Once HDC is enabled it will activate automati
-
cally if driven down a grade of sufficient magni -
tude. The set speed for HDC is selectable by the
driver, and can be adjusted by using the gear
shift +/-. The following summarizes the HDC set
speeds:
HDC Target Set Speeds
P = No set speed. HDC may be enabled but
will not activate.
R = 0.6 mph (1 km/h)
N = 1.2 mph (2 km/h)
D = 0.6 mph (1 km/h)
1st = 0.6 mph (1 km/h)
2nd = 1.2 mph (2 km/h)
3rd = 1.8 mph (3 km/h)
4th = 2.5 mph (4 km/h)
5th = 3.1 mph (5 km/h)
6th = 3.7 mph (6 km/h)
7th = 4.3 mph (7 km/h)
8th = 5.0 mph (8 km/h)
9th = 5.6 mph (9 km/h) – If Equipped
NOTE:
During HDC the +/- shifter input is used for HDC
target speed selection, but will not affect the
gear chosen by the transmission. When actively
controlling HDC the transmission will shift
appropriately for the driver-selected set speed
and corresponding driving conditions.
Driver Override
The driver may override HDC activation with
throttle or brake application at anytime.
Deactivating HDC
HDC will be deactivated but remain available if
any of the following conditions occur:
Driver overrides HDC set speed with throttle
or brake application.
Vehicle speed exceeds 20 mph (32 km/h)
but remains below 40 mph (64 km/h).
Vehicle is on a downhill grade of insufficient
magnitude, is on level ground, or is on an
uphill grade.
Vehicle is shifted to park.

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 128

SAFETY129
Disabling HDC
HDC will be deactivated and disabled if any of
the following conditions occur:
The driver pushes the HDC switch.
The driveline is shifted out of 4L Range.
The parking brake is applied.
The driver door opens.
The vehicle is driven greater than 20 mph
(32 km/h) for greater than 70 seconds.
The vehicle is driven greater than 40 mph
(64 km/h) (HDC exits immediately).
HDC detects excessive brake temperature.
Feedback To The Driver
The instrument cluster has an HDC icon and the
HDC switch has an LED icon, which offers feed -
back to the driver about the state HDC is in.
The cluster icon and switch lamp will illumi -
nate and remain on solid when HDC is
enabled or activated. This is the normal oper -
ating condition for HDC.
The cluster icon and switch lamp will flash for
several seconds then extinguish when the
driver pushes the HDC switch but enable
conditions are not met.
The cluster icon and switch lamp will flash for
several seconds then extinguish when HDC
disables due to excess speed.
The cluster icon and switch lamp will flash
when HDC deactivates due to overheated
brakes. The flashing will stop and HDC will
activate again once the brakes have cooled
sufficiently.
AUXILIARY DRIVING SYSTEMS
Forward Collision Warning (FCW) With
Mitigation — If Equipped
The Forward Collision Warning (FCW) system
with mitigation provides the driver with audible
warnings, visual warnings (within the instru -
ment cluster display), and may apply a brake
jerk to warn the driver when it detects a poten -
tial frontal collision. The warnings and limited
braking are intended to provide the driver with
enough time to react, avoid or mitigate the
potential collision.
NOTE:
FCW monitors the information from the forward
looking sensors as well as the Electronic Brake
Controller (EBC), to calculate the probability of a
forward collision. When the system determines
that a forward collision is probable, the driver
will be provided with audible and visual warn-
ings as well as a possible brake jerk warning.
WARNING!
HDC is only intended to assist the driver in
controlling vehicle speed when descending
hills. The driver must remain attentive to the
driving conditions and is responsible for
maintaining a safe vehicle speed.
4

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 129

130SAFETY
If the driver does not take action based upon
these progressive warnings, then the system
will provide a limited level of active braking to
help slow the vehicle and mitigate the potential
forward collision. If the driver reacts to the warn -
ings by braking and the system determines that
the driver intends to avoid the collision by
braking but has not applied sufficient brake
force, the system will compensate and provide
additional brake force as required.
If a FCW with Mitigation event begins at a speed
below 32 mph (52 km/h), the system may
provide the maximum braking possible to miti -
gate the potential forward collision. If the
Forward Collision Warning with Mitigation event
stops the vehicle completely, the system will
hold the vehicle at standstill for two seconds
and then release the brakes.
FCW Message

When the system determines a collision with
the vehicle in front of you is no longer probable,
the warning message will be deactivated.
NOTE:
The minimum speed for FCW activation is
3 mph (5 km/h).
The FCW alerts may be triggered on objects
other than vehicles such as guard rails or
sign posts based on the course prediction.
This is expected and is a part of normal FCW
activation and functionality.
It is unsafe to test the FCW system. To
prevent such misuse of the system, after four
Active Braking events within a key cycle, the
Active Braking portion of FCW will be deacti -
vated until the next key cycle.
The FCW system is intended for on-road use
only. If the vehicle is taken off-road, the FCW
system should be deactivated to prevent
unnecessary warnings to the surroundings.
Turning FCW On or Off
The FCW button is located in the Uconnect
display in the control settings. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
To turn the FCW system on, press the forward
collision button once.
To turn the FCW system off, press the forward
collision button once.
WARNING!
Forward Collision Warning (FCW) is not
intended to avoid a collision on its own, nor
can FCW detect every type of potential
collision. The driver has the responsibility to
avoid a collision by controlling the vehicle via
braking and steering. Failure to follow this
warning could lead to serious injury or death.

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 130

132SAFETY
Service FCW Warning
If the system turns off, and the instrument
cluster displays:
ACC/FCW Unavailable Service Required
Cruise/FCW Unavailable Service Required
This indicates there is an internal system fault.
Although the vehicle is still drivable under
normal conditions, have the system checked by
an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer -
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop
-
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
Tire Pressure Monitoring System (TPMS)
(Vehicles Under 10K GVWR Only)
The Tire Pressure Monitoring System (TPMS)
will warn the driver of a low tire pressure based
on the vehicle recommended cold placard pres -
sure.
NOTE:
The TPMS Warning Light will illuminate in the
instrument cluster and a chime will sound when
tire pressure is low in one or more of the four
active road tires. In addition, the instrument
cluster will display a graphic showing the pres -
sure values of each tire with the low tire pres -
sure values in a different color, or the Uconnect
radio will display a TPMS message. When this
occurs you must increase the tire pressure to
the recommended cold placard pressure in
order for the TPMS Warning Light to turn off.
The tire pressure will vary with temperature by
about 1 psi (7 kPa) for every 12°F (6.5°C). This
means that when the outside temperature
decreases, the tire pressure will decrease. Tire
pressure should always be set based on cold
inflation tire pressure. This is defined as the tire
pressure after the vehicle has not been driven
for at least three hours, or driven less than
1 mile (1.6 km) after a three hour period. The

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 132