ESP Ram 3500 Chassis Cab 2020 Owner's Guide

216STARTING AND OPERATING
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running.
Apply the parking brake and shift the transmis -
sion into PARK if you must exit the vehicle. DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears. The DRIVE
position provides optimum driving characteris
-
tics under all normal operating conditions.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain, trav -
eling into strong head winds, or while towing a
heavy trailer), select TOW/HAUL mode or use
the Electronic Range Select (ERS) shift control
(refer to "Electronic Range Select (ERS) Opera -
tion" in this section for further information) to
select a lower gear range. Under these condi -
tions, using a lower gear range will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
During extremely cold temperatures
(-22°F [-30°C] or below), transmission opera -
tion may be modified depending on engine and
transmission temperature as well as vehicle
speed. Normal operation will resume once the
transmission temperature has risen to a suit -
able level.Transmission Limp Home Mode
Transmission function is monitored electroni -
cally for abnormal conditions. If a condition is
detected that could result in transmission
damage, Transmission Limp Home Mode is acti -
vated. In this mode, the transmission may
operate only in certain gears, or may not shift at
all. Vehicle performance may be severely
degraded and the engine may stall. In some
situations, the transmission may not re-engage
if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illumi -
nated. A message in the instrument cluster will
inform the driver of the more serious conditions,
and indicate what actions may be necessary.
In the event of a momentary problem, the trans -
mission can be reset to regain all forward gears
by performing the following steps:
NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage
after engine shutdown, perform this procedure
only in a desired location (preferably, at an
authorized dealer).
WARNING!
Do not coast in NEUTRAL and never turn off
the ignition to coast down a hill. These are
unsafe practices that limit your response to
changing traffic or road conditions. You might
lose control of the vehicle and have a
collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in
NEUTRAL can cause severe transmission
damage. Refer to “Recreational Towing” in
“Starting And Operating” and “Towing A
Disabled Vehicle” in “In Case Of Emergency”
for further information.

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228STARTING AND OPERATING
NOTE:
Pausing in transfer case Neutral in vehicles
equipped with an automatic transmission
may require shutting the engine OFF to avoid
gear clash while completing the shift. If diffi -
culty occurs, shift the transmission into
Neutral, hold your foot on the brake, and turn
the engine OFF. Complete the range shift to
the desired mode.
Shifting into or out of 4L is possible with the
vehicle completely stopped, however diffi -
culty may occur due to the mating clutch
teeth not being properly aligned. Several
attempts may be required for clutch teeth
alignment and shift completion to occur. The
preferred method is with the vehicle rolling 2
to 3 mph (3 to 5 km/h). Avoid attempting to engage or disengage 4L with the vehicle
moving faster than 2 to 3 mph (3 to 5 km/h).
Do not attempt to shift into or out of 4L while
the transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in
the instrument cluster is used to alert the driver
that the front axle is fully engaged and all four
wheels are driving.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between
the traction characteristics of the surface under
the right and left rear wheels. During normal
driving and cornering, the limited-slip unit
performs similarly to a conventional differential.
On slippery surfaces, however, the differential
delivers more of the driving effort to the rear
wheel having the better traction.
The limited-slip differential is especially helpful
during slippery driving conditions. With both
rear wheels on a slippery surface, a slight appli -
cation of the accelerator will supply maximum
traction. When starting with only one rear wheel
on an excessively slippery surface, slight
momentary application of the parking brake
may be necessary to gain maximum traction. Care should be taken to avoid sudden accelera-
tions when both rear wheels are on a slippery
surface. This could cause both rear wheels to
spin, and allow the vehicle to slide sideways on
the crowned surface of a road or in a turn.
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED
This vehicle when equipped with PTO Prep and
the AS66RC/AS69RC automatic six-speed, will
allow for an aftermarket upfit with a transmis
-
sion driven PTO (power take off). The customer
will have the ability to operate the PTO in either
a “stationary”, “mobile” or “remote” mode. The
vehicles will be factory set to the “stationary”
mode. To select a different mode, or to change
any other PTO setting, you will need to enter the
commercial vehicle menu on the instrument
cluster screen. Details of the PTO selection
modes and further PTO information is available
at the Ram Truck Bodybuilders web site: https:/
/www.ramtrucks.com/ram-commerical/
body-builders-guide.html
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may
drive through the rear wheel remaining on the
ground. You could lose control of the vehicle.

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STARTING AND OPERATING229
POWER STEERING
Hydraulic Power Steering
The standard power steering system will give
you good vehicle response and increased ease
of maneuverability in tight spaces. The system
will provide mechanical steering capability if
power assist is lost.
If for some reason the power assist is inter -
rupted, it will still be possible to steer your
vehicle. Under these conditions, you will
observe a substantial increase in steering
effort, especially at very low vehicle speeds and
during parking maneuvers.
NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should only be checked if a leak is suspected,
abnormal noises are apparent, and/or the
system is not functioning as anticipated. Check
fluid level when the engine is cold and off. Coor -
dinate inspection efforts through an authorized
dealer. If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces. Refer to “Fluids
And Lubricants” in “Technical Specifications”
for further information.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.
WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended
power steering fluid.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.5

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232STARTING AND OPERATING
(Continued)
ADAPTIVE CRUISE CONTROL (ACC) — IF
EQUIPPED
Adaptive Cruise Control (ACC) increases the
driving convenience provided by cruise control
while traveling on highways and major road-
ways. However, it is not a safety system and not
designed to prevent collisions. Speed Control
function performs differently. Please refer to
the proper section within this chapter.
ACC will allow you to keep cruise control
engaged in light to moderate traffic conditions
without the constant need to reset your cruise
control. ACC utilizes a radar sensor and a
forward facing camera designed to detect a
vehicle directly ahead of you.
NOTE:
If the sensor does not detect a vehicle ahead
of you, ACC will maintain a fixed set speed.
If the ACC sensor detects a vehicle ahead,
ACC will apply limited braking or accelerate
(not to exceed the original set speed) auto -
matically to maintain a preset following
distance, while matching the speed of the
vehicle ahead. The Cruise Control system has two control
modes:
Adaptive Cruise Control mode for main
-
taining an appropriate distance between
vehicles.
Normal (Fixed Speed) Cruise Control mode
for cruising at a constant preset speed. For
additional information, refer to “Normal
(Fixed Speed) Cruise Control Mode” in this
section.
NOTE:
Normal (Fixed Speed) Cruise Control will not
react to preceding vehicles. Always be aware of
the mode selected.
You can change the mode by using the Cruise
Control buttons. The two control modes func -
tion differently. Always confirm which mode is
selected.
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for
active driving involvement. It is always the
driver’s responsibility to be attentive of
road, traffic, and weather conditions,
vehicle speed, distance to the vehicle
ahead; and, most importantly, brake opera -
tion to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle.
Failure to follow these warnings can result
in a collision and death or serious personal
injury.
The ACC system:
Does not react to pedestrians,
oncoming vehicles, and stationary
objects (e.g., a stopped vehicle in a
traffic jam or a disabled vehicle).
Cannot take street, traffic, and weather conditions into account, and may be
limited upon adverse sight distance
conditions.

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244STARTING AND OPERATING
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer -
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
Normal (Fixed Speed) Cruise Control Mode
In addition to Adaptive Cruise Control mode, a
Normal (Fixed Speed) Cruise Control mode is
available for cruising at fixed speeds. The
Normal (Fixed Speed) Cruise Control mode is
designed to maintain a set cruising speed
without requiring the driver to operate the accel -
erator. Speed Control can only be operated if
the vehicle speed is above 20 mph (32 km/h).
To change between the different control modes,
push the Adaptive Cruise Control (ACC) on/off
button which turns the ACC on and the Normal
(Fixed Speed) Cruise Control off. Pushing of the Normal (Fixed Speed) Cruise Control on/off
button will result in turning on (changing to) the
Normal (Fixed Speed) Cruise Control mode.To Set A Desired Speed
Turn the Normal (Fixed Speed) Cruise
Control on. When the vehicle has
reached the desired speed, push the
RES (+) or SET (-) button and release.
Release the accelerator and the vehicle will
operate at the selected speed. Once a speed
has been set a message “CRUISE CONTROL SET
TO MPH (km/h)” will appear indicating what
speed was set. This light will turn on when the
system is turned on via the on/off control. It
turns green when the cruise control is set.
WARNING!
In the Normal (Fixed Speed) Cruise Control
mode, the system will not react to vehicles
ahead. In addition, the proximity warning
does not activate and no alarm will sound
even if you are too close to the vehicle ahead
since neither the presence of the vehicle
ahead nor the vehicle-to-vehicle distance is
detected. Be sure to maintain a safe distance
between your vehicle and the vehicle ahead.
Always be aware which mode is selected.

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250STARTING AND OPERATING
When you move the gear selector into
REVERSE with ParkSense turned off, the
instrument cluster display will show "Off" on
the vehicle graphic arcs for as long as the
vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop -
erly. The ParkSense system might not detect
an obstacle behind the fascia/bumper, or it
could provide a false indication that an
obstacle is behind the fascia/bumper.
Ensure the ParkSense system is off if objects
such as bicycle carriers, trailer hitches, etc.,
are placed on the fascia/bumper while
driving the vehicle. Failure to do so can result
in the system misinterpreting a close
obstacle as a sensor problem, causing the
“Wipe Sensors” message or providing false
alerts.
PARKSENSE FRONT AND REAR PARK ASSIST
The ParkSense Front and Rear Park Assist
system provides visual and audible indications
of the distance between the rear, and/or front
fascia/bumper, and a detected obstacle when
backing up or moving forward (e.g. during a
parking maneuver).
Refer to “ParkSense System Usage Precau -
tions” in this section for limitations of this
system and recommendations.
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.

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STARTING AND OPERATING255
When you move the gear selector to the
REVERSE position and Front or Rear Park -
Sense is turned off, the instrument cluster
display will show "Off" on the vehicle graphic
arcs. This vehicle graphic will be displayed for
as long as the vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop -
erly. The ParkSense system might not detect
an obstacle behind or in front of the fascia/
bumper, or it could provide a false indication
that an obstacle is behind or in front of the
fascia/bumper.
Ensure the ParkSense system is off if objects
such as bicycle carriers, trailer hitches, etc.,
are placed on the fascia/bumper while
driving the vehicle. Failure to do so can result
in the system misinterpreting a close
obstacle as a sensor problem, causing the
“Wipe Front/Rear Sensors” message or
providing false alerts.
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
5

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260STARTING AND OPERATING
A dashed center line overlay indicates the
center of the vehicle to assist with parking or
aligning to a hitch/receiver. The following table
shows the approximate distances for each
zone:
NOTE:
If snow, ice, mud, or any foreign substance
builds up on the camera lens, clean the lens,
rinse with water, and dry with a soft cloth. Do
not cover the lens.
Zoom ViewWhen the Rear View Camera image is
being displayed, and the vehicle
speed is below 8 mph (13 km/h)
while in any gear selector position,
Zoom View is available. By pressing the “magni -
fying glass” icon in the upper left of the display
screen, the image will zoom in to four times the
standard view. Pressing the icon a second time will return the view to the standard Backup
Camera display.
When Zoom View is selected while the vehicle is
in REVERSE, then shifted to DRIVE, the camera
delay view will display the standard Backup
Camera view. If the vehicle is then returned to
REVERSE gear from DRIVE, the Zoom View
selection will automatically resume.
Shifting to NEUTRAL from any gear will maintain
the selected view (Zoom or Standard) as long as
the vehicle is below 8 mph (13 km/h).
If the vehicle is in PARK, Zoom View is available
until the gear selector is placed in DRIVE or
REVERSE.
NOTE:
If the vehicle is in DRIVE, NEUTRAL, or
REVERSE, and speed is greater than or equal
to 8 mph (13 km/h), Zoom View is unavail
-
able and the icon will appear gray.
While in Zoom View, the guidelines will not be
visible.
Zones
Distance To The Rear
Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 6.5 ft
(30 cm - 2m)
Green 6.5 ft or greater
(2 m or greater)
WARNING!
Drivers must be careful when backing up
even when using the ParkView Rear Back Up
Camera. Always check carefully behind your
vehicle, and be sure to check for pedestrians,
animals, other vehicles, obstructions, or blind
spots before backing up. You are responsible
for the safety of your surroundings and must
continue to pay attention while backing up.
Failure to do so can result in serious injury or
death.
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must
be driven slowly when using ParkView to be
able to stop in time when an obstacle is
seen. It is recommended that the driver
look frequently over his/her shoulder when
using ParkView.

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262STARTING AND OPERATING
NOTE:
For the 3500, 4500, and 5500 Chassis Cab
vehicles, the Rear Backup Camera is shipped
loose and not installed. Please refer to the
Ram Body Builder’s Guide for more informa -
tion.
The Surround View Camera System has
programmable settings that may be selected
through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for
further information.
When the vehicle is shifted into REVERSE, the
rear camera view and top view is the default
view of the system (Automatic Activation).
When the vehicle is shifted out of REVERSE
(with camera delay turned on), the camera
image will continue to be displayed for up to 10
seconds after shifting out of REVERSE unless
the vehicle speed exceeds 8 mph (13 km/h),
the vehicle is shifted into PARK or the ignition is
placed in the OFF position. There is a touch -
screen button “X” to disable the display of the
camera image.
When the vehicle is shifted out of REVERSE
(with camera delay turned off), the surround
view camera mode is exited and the last known
screen appears again. Modes Of Operation
Standard Backup Camera view can be manually
activated by selecting “Backup Camera”
through the Controls menu within the Uconnect
screen.
Refer to “Parkview Rear Back Up Camera” in
this chapter for more information on activation
conditions.
Top View
The Top view will show in the Uconnect System
with Rear view and Front view in a split view
display. There are integrated ParkSense arcs in
the image at the front and rear of the vehicle.
The arcs will change color from yellow to red
corresponding the distance zones to the
oncoming object.
The fifth button of the ParkSense Camera View
screen will be changed based on the features
present in the vehicle. If not equipped with a
Cargo Camera or Trailer Reverse Guidance, the
Backup Camera soft button will be displayed. If
equipped with a Cargo Camera but no Trailer
Reverse Guidance, the Cargo Camera soft
button will be displayed, and if equipped with
both a Cargo Camera and Trailer Reverse Guid
-
ance, the Cargo/Trailer Reverse Guidance soft
button will be displayed.
ParkSense Camera View

NOTE:
Front tires will be in image when the tires are
turned.
Due to wide angle cameras in mirror, the
image will appear distorted.
Top view will show which doors are open.
Open front doors will remove outside image.
Rear View This is the Default view of the system
in REVERSE and is always paired with
the Top view of the vehicle with
optional active guide lines for the
projected path when enabled.

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266STARTING AND OPERATING
Trailer Reverse Guidance — If Equipped
The Trailer Reverse Guidance feature assists
the driver in backing up a trailer by providing
adjustable camera views of the trailer and
surrounding area. The cameras are mounted on
the side mirrors and the images will be
displayed side-by-side on the touchscreen. Left
and right camera images are swapped and
mirrored on the touchscreen to show the equiv -
alent area behind the vehicle as though the
driver is using the side mirrors.
Activation
The Trailer Reverse Guidance feature can be
activated by pressing the Trailer Reverse Guid -
ance button on the Backup/Cargo Camera
Display.
Deactivation
When the vehicle is shifted out of REVERSE
(with camera delay turned on), the camera
image will continue to be displayed for up to
10 seconds after shifting out of REVERSE
unless the vehicle speed exceeds 8 mph
(13 km/h), the vehicle is shifted into PARK or
the ignition is placed in the OFF position. There
is a touch screen button “X” to disable the
display of the camera image. If Trailer Reverse Guidance is selected through
manually activated Surround View, Backup
Camera, or Cargo Camera, the below deactiva
-
tion conditions are applied:
The “X” button on the display is pressed
The vehicle is shifted into PARK
The ignition is placed in the OFF position
The vehicle speed is over 8 mph (13 km/h)
for 10 seconds
NOTE:
If the vehicle is not equipped with a Pickup Box:
The bottom wedge of the Top view will be
displayed in black.
The Rear Cross Path soft button will be
greyed out.
The guide lines will not be overlaid on Top
view/Rear view and Full Screen of Backup
Camera view.
Black video will be displayed for the right side
of the Top and Rear view, and full screen of
the Backup Camera view when the Rear View
Camera is not connected.
WARNING!
Drivers must be careful when backing up
even when using the Surround View Camera.
Always check carefully behind your vehicle,
and be sure to check for pedestrians,
animals, other vehicles, obstructions, or blind
spots before backing up. You are responsible
for the safety of your surroundings and must
continue to pay attention while backing up.
Failure to do so can result in serious injury or
death.
CAUTION!
To avoid vehicle damage, Surround View
should only be used as a parking aid. The
Surround View camera is unable to view
every obstacle or object in your drive path.
To avoid vehicle damage, the vehicle must
be driven slowly when using Surround View
to be able to stop in time when an obstacle
is seen. It is recommended that the driver
look frequently over his/her shoulder when
using Surround View.

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