ECO mode Ram 3500 Chassis Cab 2020 Repair Manual

246STARTING AND OPERATING
To Cancel
The following conditions will cancel the Normal
(Fixed Speed) Cruise Control without clearing
the memory:
The brake pedal is applied.
The CANCEL button is pushed.
The Electronic Stability Control/Traction
Control System (ESC/TCS) activates.
The vehicle parking brake is applied.
The braking temperature exceeds normal
range (overheated).
The gear selector is removed from the DRIVE
position.
The driver switches ESC to Full Off mode.
To Resume Speed
To resume a previously set speed, push the RES
(+) button and release. Resume can be used at
any speed above 20 mph (32 km/h).
To Turn Off
The system will turn off and erase the set speed
in memory if:
The Normal (Fixed Speed) Cruise Control on/
off button is pushed.
The ignition is placed in the OFF position.
You engage Four-Wheel Drive Low.
The Adaptive Cruise Control (ACC) on/off
button is pushed.
PARKSENSE REAR PARK ASSIST — IF
EQUIPPED
The ParkSense Rear Park Assist system
provides visual and audible indications of the
distance between the rear fascia and a
detected obstacle when backing up (e.g. during
a parking maneuver). Refer to “ParkSense
System Usage Precautions” in this section for
limitations of this system and recommenda -
tions.
ParkSense will retain the last system state
(enabled or disabled) from the last ignition cycle
when the ignition is changed to the ON/RUN
position.
ParkSense Rear Park Assist can be active only
when the gear selector is in REVERSE. If Park -
Sense is enabled at this gear selector position,
the system will remain active until the vehicle
speed is increased to approximately 7 mph
(11 km/h) or above. When in REVERSE and
above the system's operating speed, a warning will appear within the instrument cluster display
indicating the vehicle speed is too fast. The
system will become active again if the vehicle
speed is decreased to speeds less than approx
-
imately 6 mph (9 km/h).
ParkSense Sensors
For the 3500, 4500 and 5500 Chassis Cab
vehicles, the rear ParkSense sensors are
shipped loose. Please refer to the Ram Body
Builder’s Guide for more information.
The four ParkSense sensors are to be located in
the rear fascia/bumper, and monitor the area
behind the vehicle that is within the sensors’
field of view.
The sensors can detect obstacles from approxi -
mately 18 inches (45 cm) up to 79 inches
(200 cm) from the rear fascia/bumper in the
horizontal direction, depending on the location,
type and orientation of the obstacle.
NOTE:
If equipped as a dually, the ParkSense system
has six rear sensors to assist in detection
around the dually flares.

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STARTING AND OPERATING259
NOTE:
For the 3500, 4500, and 5500 Chassis Cab
vehicles, the Rear Backup Camera is shipped
loose and not installed. Please refer to the Ram
Body Builder’s Guide for more information.
Manual Activation Of The Rear View Camera:

1. Press the "Controls" button located on the
bottom of the Uconnect display.

2. Press the "Backup Camera" button to turn the Rear View Camera system on.
When the vehicle is shifted out of REVERSE
(with Camera delay turned off), the rear Camera
mode is exited and the previous screen appears
again.
When the vehicle is shifted out of REVERSE
(with Camera delay turned on), the rear Camera
image will be displayed for up to 10 seconds
after shifting to another gear, unless the vehicle
speed exceeds 8 mph (13 km/h), the transmis-
sion is shifted into PARK, the ignition is placed
in the OFF position, or the touchscreen button
“X” to disable display of the Rear View Camera
image is pressed. Whenever the Rear View Camera image is acti
-
vated through the "Backup Camera" button in
the "Controls" menu, and the vehicle speed is
greater than, or equal to, 8 mph (13 km/h), a display timer for the image is initiated. The
image will continue to be displayed until the
display timer exceeds 10 seconds.
NOTE:
If the vehicle speed remains below 8 mph
(13 km/h), the Rear View Camera image will
be displayed continuously until deactivated
via the touchscreen button "X", the transmis -
sion is shifted into PARK, or the ignition is
placed in the OFF position.
The touchscreen button "X" to disable display
of the camera image is made available ONLY
when the vehicle is not in REVERSE.
Cargo Camera Icons — If Equipped Backup Camera Touchscreen Button
Cargo Camera Touchscreen Button
AUX Camera Touchscreen Button If equipped with a Cargo Camera, a touchscreen
button to indicate the current active Camera
image being displayed is made available when
-
ever the Rear View Camera image is displayed.
If equipped with a Cargo Camera, a touchscreen
button to switch the display to Cargo Camera
image is made available whenever the Rear
View Camera image is displayed.
A touchscreen button "X" to disable display of
the camera image is made available when the
vehicle is not in REVERSE gear.
When enabled, active guide lines are overlaid
on the backup camera image to illustrate the
width of the vehicle and its projected backup
path based on the steering wheel position. The
active guide lines will show separate zones that
will help indicate the distance to the rear of the
vehicle.
NOTE:
For further information about how to access
and change the programmable features of the
ParkView Rear Backup Camera, refer to
“Uconnect Settings” in “Multimedia.”
5

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262STARTING AND OPERATING
NOTE:
For the 3500, 4500, and 5500 Chassis Cab
vehicles, the Rear Backup Camera is shipped
loose and not installed. Please refer to the
Ram Body Builder’s Guide for more informa -
tion.
The Surround View Camera System has
programmable settings that may be selected
through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for
further information.
When the vehicle is shifted into REVERSE, the
rear camera view and top view is the default
view of the system (Automatic Activation).
When the vehicle is shifted out of REVERSE
(with camera delay turned on), the camera
image will continue to be displayed for up to 10
seconds after shifting out of REVERSE unless
the vehicle speed exceeds 8 mph (13 km/h),
the vehicle is shifted into PARK or the ignition is
placed in the OFF position. There is a touch -
screen button “X” to disable the display of the
camera image.
When the vehicle is shifted out of REVERSE
(with camera delay turned off), the surround
view camera mode is exited and the last known
screen appears again. Modes Of Operation
Standard Backup Camera view can be manually
activated by selecting “Backup Camera”
through the Controls menu within the Uconnect
screen.
Refer to “Parkview Rear Back Up Camera” in
this chapter for more information on activation
conditions.
Top View
The Top view will show in the Uconnect System
with Rear view and Front view in a split view
display. There are integrated ParkSense arcs in
the image at the front and rear of the vehicle.
The arcs will change color from yellow to red
corresponding the distance zones to the
oncoming object.
The fifth button of the ParkSense Camera View
screen will be changed based on the features
present in the vehicle. If not equipped with a
Cargo Camera or Trailer Reverse Guidance, the
Backup Camera soft button will be displayed. If
equipped with a Cargo Camera but no Trailer
Reverse Guidance, the Cargo Camera soft
button will be displayed, and if equipped with
both a Cargo Camera and Trailer Reverse Guid
-
ance, the Cargo/Trailer Reverse Guidance soft
button will be displayed.
ParkSense Camera View

NOTE:
Front tires will be in image when the tires are
turned.
Due to wide angle cameras in mirror, the
image will appear distorted.
Top view will show which doors are open.
Open front doors will remove outside image.
Rear View This is the Default view of the system
in REVERSE and is always paired with
the Top view of the vehicle with
optional active guide lines for the
projected path when enabled.

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264STARTING AND OPERATING
When Zoom View is selected while the vehicle is
in REVERSE, then shifted to DRIVE, the camera
delay view will display the standard Backup
Camera view. If the vehicle is then returned to
REVERSE gear from DRIVE, the Zoom View
selection will automatically resume.
Shifting to NEUTRAL from any gear will maintain
the selected view (Zoom or Standard) as long as
the vehicle is below 8 mph (13 km/h).
Zoom View is available until the gear selector is
placed in DRIVE or REVERSE and speeds are at
or above 8 mph (13 km/h).
NOTE:
If the vehicle is in DRIVE, NEUTRAL, or
REVERSE, and speed is greater than or equal
to 8 mph (13 km/h), Zoom View is unavail -
able and the icon will appear grey.
While in Zoom View, the guidelines will not be
visible. Deactivation
The system is deactivated in the following
conditions if it was activated
automatically:
When the vehicle is shifted out of REVERSE
(with camera delay turned on), the camera
image will continue to be displayed for up to
10 seconds after shifting out of REVERSE
unless the vehicle speed exceeds 8 mph
(13 km/h), the vehicle is shifted into PARK or
the ignition is placed in the OFF position.
There is a touch screen button “X” to disable
the display of the camera image.
When the vehicle is shifted out of REVERSE
(with camera delay turned off), the surround
view camera mode is exited and the last
known screen appears again. The system is deactivated in the following
conditions if it was activated
manually from the
Uconnect controls menu via the Surround View
button, Backup Camera button, Cargo Camera
button or Forward Facing Camera button:
The "X" button on the display is pressed
Vehicle is shifted into PARK
Ignition is placed in the OFF position
Vehicle speed is over 8 mph (13 km/h) for
10 seconds
NOTE:
If the Surround View Camera, Cargo Camera,
Backup Camera, or Forward Facing Camera is
activated manually, and the vehicle is shifted
into REVERSE, deactivation methods for auto -
matic activation are assumed.
The camera delay system is turned off manually
through the Uconnect settings menu. Refer to
“Uconnect Settings” in “Multimedia” for further
information.

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STARTING AND OPERATING271
Adding Diesel Exhaust Fluid (DEF)
The DEF gauge (located on the instrument
cluster) will display the level of DEF remaining in
the tank. Refer to “Instrument Cluster” and
“Instrument Cluster Descriptions” in “Getting To
Know Your Instrument Panel” for further infor -
mation.
NOTE:
Driving conditions (altitude, vehicle speed,
load, etc.) will effect the amount of DEF that
is used in your vehicle.
Another factor is that outside temperature
can affect DEF consumption. In cold condi -
tions, 12°F (-11°C) and below, the DEF
gauge needle can stay on a fixed position and
may not move for extended periods of time.
This is a normal function of the system.
There is an electric heater inside the DEF
tank that automatically works when neces -
sary. And if the DEF supply does freeze, the
truck will operate normally until it thaws.
DEF Fill Procedure
NOTE:
Refer to “Fluids And Lubricants” in “Technical
Specifications” for the correct fluid type.

1. Remove cap from DEF tank (located on
drivers side of the vehicle or in fuel door).

DEF Filler Cap And Fuel Fill Chassis Cab Models

2. Insert DEF fill adapter/nozzle into DEF tank filler neck. NOTE:The DEF gauge may take up to five seconds
to update after adding a gallon or more of
Diesel Exhaust Fluid (DEF) to the DEF tank.
If you have a fault related to the DEF
system, the gauge may not update to the
new level. See an authorized dealer for
service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF line
heater will possibly warm up the DEF fluid
and allow the gauge to update after a period
of run time. Under very cold conditions, it is
possible that the gauge may not reflect the
new fill level for several drives.
Excessive overfilling of the DEF tank can
result in a MIL lamp/fault code and inaccu
-
rate level readings.1 — Diesel Exhaust Fluid (DEF) Fill Location
2 — Diesel Fuel Fill Location
5

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STARTING AND OPERATING277
6. Perform a visual inspection of the trailer
and weight distributing hitch to confirm
manufacturers’ recommendations have
been met.
NOTE:
For all towing conditions, we recommend towing
with TOW/HAUL mode engaged.Fifth-Wheel Hitch
The fifth-wheel hitch is a special high platform
with a coupling that mounts over the rear axle of
the tow vehicle in the truck bed. It connects a
vehicle and fifth-wheel trailer with a coupling
king pin.
Your truck may be equipped with a fifth wheel
hitch option. Refer to the separately provided
fifth wheel hitch safety, care, assembly, and
operating instructions.
Gooseneck Hitch
The gooseneck hitch employs a pivoted
coupling arm which attaches to a ball mounted
in the bed of a pickup truck. The coupling arm
connects to the hitch mounted over the rear
axle in the truck bed.
Measurement Example Example 2500/
3500 Height (mm)
H1 1,030
H2 1,058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1,044
5

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286STARTING AND OPERATING
SNOWPLOW
Snowplow Prep Packages are available as a
factory installed option. These packages
include components necessary to equip your
vehicle with a snowplow.
NOTE:
Before installation of a snowplow it is highly
recommended that the owner/installer obtain
and follow the recommendations contained
within the current Body Builders Guide. See
your authorized dealer, installer or snowplow
manufacturer for this information. There are
unique electrical systems that must be
connected to properly ensure operator safety
and prevent overloading vehicle systems.
Before Plowing
Check the hydraulic system for leaks and
proper fluid level.
Check the mounting bolts and nuts for proper
tightness.
Check the runners and cutting edge for
excessive wear. The cutting edge should be
¼ to ½ inches (6 cm to 1.2 cm) above ground
in snow plowing position.
Check that snowplow lighting is connected
and functioning properly.
Snowplow Prep Package Model Availability
For Information about snowplow applications
visit www.ramtrucks.com or refer to the current
Body Builders Guide.

1. The maximum number of occupants in the
truck should not exceed two.

2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addi -
tion of options or passengers, etc.
The loaded vehicle weight, including the snow -
plow system, all aftermarket accessories,
driver, passengers, options, and cargo, must
not exceed either the Gross Vehicle Weight
(GVWR) or Gross Axle Weight (GAWR) ratings.
These weights are specified on the Safety
Compliance Certification Label on the driver's
side door opening.
NOTE:
Detach the snowplow when transporting
passengers.
WARNING!
Attaching a snowplow to this vehicle could
adversely affect performance of the airbag
system in a collision. Do not expect that the
airbag will perform as described earlier in this
manual.
CAUTION!
The “Lamp Out” indicator could illuminate if
exterior lamps are not properly installed.

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290STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the transfer case lever into N (Neutral).
With electronic shift transfer case, push and hold the transfer case N (Neutral)
button. Some models have a small,
recessed "N" button (at the center of the
transfer case switches) that must be
pressed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N
(Neutral) indicator light will blink while
the shift is in progress. The light will stop blinking (stay on solid) when the shift to N
(Neutral) is complete. After the shift is
completed and the N (Neutral) light stays
on, release the N (Neutral) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle move-
ment.
8. Repeat steps six and seven with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK.
11. Place the ignition in the OFF mode, and remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK
(or manual transmission is in gear). The
parking brake should always be applied when
the driver is not in the vehicle.
CAUTION! (Continued)CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.

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298IN CASE OF EMERGENCY
These include, but are not limited to, the
following factors:
Delayed accessories mode is active.
The ignition is in the OFF position.
The vehicle’s electrical systems are not
intact.
The SOS Call system software and/or hard -
ware are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network
congestion.
Weather.
Buildings, structures, geographic terrain, or
tunnels. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/
data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/
data) or 4G (data) network connection and a
GPS signal is required for the SOS Call
system to function properly.
Changes or modifications not expressly
approved by the party responsible for compli
-
ance could void the user's authority to
operate the equipment.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.

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318IN CASE OF EMERGENCY
It is recommended that wheel stud nuts be kept
torqued to specifications at all times. Torque
wheel stud nuts to specifications at each lubri -
cation interval.
Refer to “Wheel And Tire Torque Specifications”
in “Technical Specifications” for further infor -
mation.
Wheel Nuts
All wheel nuts should be tightened occasionally
to eliminate the possibility of wheel studs being
sheared or the bolt holes in the wheels
becoming elongated. This is especially
important during the first few hundred miles/
kilometers of operation to allow the wheel nuts
to become properly set. All wheel nuts should
first be firmly seated against the wheel. The
wheel nuts should then be tightened to recom -
mended torque. Tighten the wheel nuts to final
torque in increments. Progress around the bolt
circle, tightening the wheel nut opposite to the
wheel nut just previously tightened until final
torque is achieved. Refer to “Wheel And Tire Torque Specifications”
in “Technical Specifications” for further infor
-
mation.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builder’s Guide for infor -
mation on stowing your spare tire (if equipped).
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising
the vehicle off the ground. For 3500 Single Rear-Wheel (SRW) models, use
the flat end of the lug wrench to hook and pull
off the hub cap. Find the opening in the hub cap,
insert the lug wrench, and pull off the cap. If you
need to pry against the wheel, protect the wheel
surface.

Lug Wrench Insertion Location — Hub Cap

CAUTION!
Use extreme caution when removing the front
and rear wheel covers. Damage can occur to
the center cap and/or the wheel if
screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended
to remove the caps.

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