hood release Ram 3500 Chassis Cab 2020 Owner's Manual

GETTING TO KNOW YOUR VEHICLE19
System not disabled from previous remote
start event
Vehicle security alarm not active
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start
button on the key fob twice within five
seconds. The parking lights will flash,
vehicle doors will lock, and the horn
will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.
NOTE:
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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GETTING TO KNOW YOUR VEHICLE21
The Remote Start system will wait for the
“Wait To Start” Indicator Light to extinguish
before cranking the engine. This allows time
for the intake heater to preheat the incoming
air, and is normal operation in cold weather.
Refer to “Wait To Start Light,” located in
“Warning Lights And Messages” within
“Getting To Know Your Instrument Panel” for
more information.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Transmission in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
Water In Fuel Indicator Light is not illumi -
nated
Wait To Start Light Indicator Light is not illu -
minated
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Open
Remote Start Aborted — Hood Open
Remote Start Aborted — Fuel Low
Remote Start Aborted — System Fault The instrument cluster display message is
stored until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice, within five seconds. The
parking lights will flash and the horn will chirp
twice (if programmed). In cold ambient
temperature conditions, the diesel vehicle may
delay crank up to 30 seconds for the Intake Air
Heater. Once the vehicle has started, the
engine will run for 15 minutes.
NOTE:
Crank may be delayed up to 75 seconds for
intake air heater operation at high altitudes,
and/or extreme cold.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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66GETTING TO KNOW YOUR VEHICLE
Window Lockout Switch — If Equipped
The window lockout switch on the driver's door
allows you to disable the window control on the
rear passenger doors. To disable the window
controls on the rear passenger doors, push the
window lock switch into the latched or down
position. To enable the window controls, push
the window lock switch again and return the
switch to the released or up position.

Window Lockout Switch

Power Sliding Rear Window — If Equipped
The switch for the power sliding rear window is
located on the overhead console.
Power Sliding Rear Window Switch

Push the switch rearward to open the window.
Pull the switch forward to close the window.
Manual Sliding Rear Window — If Equipped
A locking device in the center of the window
helps to prevent entry from the rear of the
vehicle. Squeeze the lock to release the
window.
Wind Buffeting
Wind buffeting can be described as the percep -
tion of pressure on the ears or a helicopter-type
sound in the ears. Your vehicle may exhibit wind
buffeting with the windows down, or the sunroof
(if equipped) in certain open or partially open
positions. This is a normal occurrence and can
be minimized. If the buffeting occurs with the rear windows open, open the front and rear
windows together to minimize the buffeting. If
the buffeting occurs with the sunroof open,
adjust the sunroof opening to minimize the
buffeting or open any window.
HOOD
To Open The Hood
To open the hood, two latches must be
released.

1. Pull the hood release lever located below
the steering wheel at the base of the instru -
ment panel.

Hood Release

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GETTING TO KNOW YOUR VEHICLE67
2. Reach into the opening beneath the center
of the hood and push the safety latch lever
to the left to release it, before raising the
hood.

Safety Latch Location

To Close The Hood

Lower the hood to approximately 12 inches (30 cm)
from the engine compartment and drop it. Make
sure that the hood is completely closed.

GARAGE DOOR OPENER — IF EQUIPPED
HomeLink® replaces up to three hand-held
transmitters that operate devices such as
garage door openers, motorized gates, lighting
or home security systems. The HomeLink® unit
is powered by your vehicle’s 12 Volt battery.
The HomeLink® buttons that are located on the
sun visor designate the three different Home -
Link® channels.

HomeLink® Buttons
NOTE:
HomeLink® is disabled when the Vehicle Secu
-
rity Alarm is active.
WARNING!
Be sure the hood is fully latched before
driving your vehicle. If the hood is not fully
latched, it could open when the vehicle is in
motion and block your vision. Failure to follow
this warning could result in serious injury or
death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Use a firm downward push at
the front center of the hood to ensure that
both latches engage.
WARNING!
Your motorized door or gate will open and
close while you are programming the
universal transceiver. Do not program the
transceiver if people, pets or other objects
are in the path of the door or gate. Only use
this transceiver with a garage door opener
that has a “stop and reverse” feature as
required by Federal safety standards. This
includes most garage door opener models
manufactured after 1982. Do not use a
garage door opener without these safety
features.
Vehicle exhaust contains carbon monoxide,
a dangerous gas. Do not run your vehicle in
the garage while programming the trans -
ceiver. Exhaust gas can cause serious
injury or death.
2

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190STARTING AND OPERATING
3. While the "Wait to Start" telltale is on, the
instrument cluster will additionally display a
gauge or bar whose initial length represents
the full "Wait to Start" time period. Its length
will decrease until it disappears when the
"Wait to Start" time has elapsed.
4. After the engine “Wait to Start” telltale goes off, the engine will automatically crank. 5. After engine start-up, check to see that
there is oil pressure.
6. Release the parking brake and drive.
NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
The engine will not automatically crank after
the engine "Wait to Start" telltale goes off if a
door or the hood is ajar.
If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait to Start” telltale goes out, reset the
intake air heater by turning the ignition
switch to the OFF position for at least 5
seconds and then back ON. Repeat steps 1
through 7 of “Keyless Enter-N-Go Starting
Procedure – Engine Manifold Air Tempera -
ture Below 66°F (19°C).”
Extreme Cold Weather
The Cummins Turbo Diesel engine is equipped
with several features designed to assist cold
weather starting and operation:
The engine block heater is a resistance
heater installed in the water jacket of the
engine just above and behind the oil filter. It
requires a 110–115 Volt AC electrical outlet
with a grounded, three-wire extension cord.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not equipped,
heater cords are available from your authorized
Mopar dealer.
A 12 Volt heater built into the fuel filter hous -
ings aid in preventing fuel gelling. It is
controlled by a built-in thermostat.
An intake air heater system both improves
engine starting and reduces the amount of
white smoke generated by a warming engine.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.
CAUTION!
Do not crank engine for more than 25
seconds at a time or starter motor damage
may result. Turn the ignition switch to the OFF
position and wait at least two minutes for the
starter to cool before repeating start
procedure.

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322IN CASE OF EMERGENCY
NOTE:
There are steps that you can take to slow down
an impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION
If a malfunction occurs and the gear selector
cannot be moved out of the PARK position, you
can use the following procedure to temporarily
move the gear selector:

1. Turn the engine OFF.

2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the
brake pedal. 5. Insert a screwdriver or similar tool into the
access port (ringed circle) on the bottom of
the steering column, and push and hold the
override release lever up.

Gear Selector Override Access Port Location Gear Selector Override Access Port
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.

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360SERVICING AND MAINTENANCE
Body Lubrication
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating excess,
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder Lubri -
cant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry wind -
shield.
Avoid using the wiper blades to remove frost or
ice from the windshield. Keep the blade rubber
out of contact with petroleum products such as
engine oil, gasoline, etc.
NOTE:
Life expectancy of wiper blades varies
depending on geographical area and frequency
of use. Poor performance of blades may be
present with chattering, marks, water lines or
wet spots. If any of these conditions are
present, clean the wiper blades or replace as
necessary. The wiper blades and wiper arms should be
inspected periodically, not just when wiper
performance problems are experienced. This
inspection should include the following points:
Wear or uneven edges
Foreign material
Hardening or cracking
Deformation or fatigue
If a wiper blade or wiper arm is damaged,
replace the affected wiper arm or blade with a
new unit. Do not attempt to repair a wiper arm
or blade that is damaged.

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507
Four-Way Hazard Flasher
.........................294Freeing A Stuck Vehicle...........................324Front Axle (Differential)...........................370Fuel.................................... 269, 399, 402Adding.............................................268Additives..........................................400Capacity...........................................405Clean Air..........................................399Diesel.............................. 269, 402, 410Ethanol............................................400Filler Cap (Gas Cap)............................268Filter....................................... 354, 407Gasoline..........................................399Light...............................................113Materials Added.................................400Methanol.........................................400Octane Rating...................................399Requirements........................... 399, 402Specifications....................................402Tank Capacity....................................405Fuses..................................................305
G
Garage Door Opener (HomeLink).................67Gas Cap (Fuel Filler Cap).........................268Gasoline, Clean Air.................................399Gasoline, Reformulated...........................399Gauges Voltage............................................194Gear Ranges.........................................207
Gear Selector Override............................ 322General Information....................... 132, 140Glass Cleaning...................................... 396Gross Axle Weight Rating......................... 274Gross Vehicle Weight Rating.................... 274GuideBody Builders...................................... 11GVWR................................................. 273
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
.............................. 292Hazard Warning Flashers........................ 294Head Restraints...................................... 36Head Rests............................................ 36Headlights........................................... 301Automatic High Beam........................... 45Cleaning.......................................... 394High Beam......................................... 45Lights On Reminder.............................. 47Passing............................................. 46Switch............................................... 44Heated Mirrors....................................... 43Hill Descent Control............................... 128Hill Descent Control Indicator................... 128Hill Start Assist..................................... 122HitchesTrailer Towing................................... 278Hoisting.............................................. 374
HomeLink (Garage Door Opener)................ 67Hood Prop............................................. 66Hood Release......................................... 66Hub Caps............................................ 318
I
Idle-Up Feature..................................... 198Ignition................................................. 17Switch............................................... 17Illuminated Entry..................................... 49In Vehicle HelpVehicle User Guide............................... 12Inside Rearview Mirror...................... 40, 294Instrument Cluster.................87, 88, 90, 91Descriptions..................................... 117Display.............................................. 92Engine Oil Reset.................................. 93Instrument Panel Lens Cleaning............... 396Integrated Trailer Brake Control................ 281Interior Appearance Care........................ 395Interior Lights......................................... 48Intermittent Wipers (Delay Wipers).............. 50Intervention Regeneration Strategy... 103, 359Inverter Outlet (115V).............................. 80iPod/USB/MP3 Control........................... 481
J
Jack Location....................................... 314Jack Operation..................................... 314Jacking And Tire Changing....................... 314
11

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508
Jump Starting
.......................................319
K
Key Fob Panic Alarm
........................................14Programming Additional Key Fobs...... 16, 23Key Fob Battery Service (Remote
Keyless Entry).........................................14Key Fob Programming (Remote
Keyless Entry).........................................16Keyless Enter-N-Go.................. 26, 184, 188Lock The Vehicle’s Doors..... 423, 438, 458Passive Entry......................................26Passive Entry Programming..........438, 458Keys.....................................................13Replacement......................................23
L
Lane Change And Turn Signals....................47Lane Change Assist..................................47LaneSense...........................................256Latches...............................................182Hood.................................................66Lead Free Gasoline................................399Leaks, Fluid..........................................182Life Of Tires..........................................385Light Bulbs...................................182, 300Lights..................................................182Air Bag............................. 108, 151, 181Automatic High Beam............................45
Brake Assist Warning.......................... 126Brake Warning.................................. 109Bulb Replacement............................. 300Cab Top Clearance............................. 305Cargo................................................ 47Center Mounted Stop.......................... 304Courtesy/Reading................................ 48Cruise............................................. 117Daytime Running................................. 45Electronic Stability Program(ESP)Indicator...................................... 110Engine Temperature Warning................ 110Exterior...................................... 44, 182Fog................................................. 303Four Wheel Drive Indicator................... 228Hazard Warning Flasher...................... 294Headlights.................................... 44, 46High Beam......................................... 45Hill Descent Control Indicator................ 128Illuminated Entry................................. 49Interior.............................................. 48Lights On Reminder.............................. 47Low Fuel.......................................... 113Malfunction Indicator (Check Engine)..... 112Park................................................ 117Passing............................................. 46Seat Belt Reminder............................ 108Security Alarm................................... 110Service............................................ 300Traction Control................................. 126
Transfer Case................................... 228Turn Signals................47, 117, 182, 301Warning Instrument ClusterDescriptions......................... 110, 117Limited-Slip Differential.................. 228, 371Load Shed Battery Saver Mode................ 107Load Shed Battery Saver On.................... 107Load Shed Electrical Load Reduction......... 107Load Shed Intelligent Battery Sensor......... 107Loading Vehicle.................................... 273Tires............................................... 379LocksAutomatic Door................................... 29Child Protection................................... 29Power Door........................................ 26Low Tire Pressure System....................... 132Lubrication, Body.................................. 360Lug Nuts/Bolts..................... 317, 397, 398
M
Maintenance Free Battery....................... 346Maintenance Plan................................. 336Maintenance Schedule....329, 331, 334, 336Malfunction Indicator Light
(Check Engine)............................. 112, 119ManualPark Release.................................... 323Service............................................ 503Media Hub........................................... 481Memory Seat......................................... 32

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510
Rain Sensitive Wiper System
......................51Rear Axle (Differential).................... 370, 371Rear Camera........................................261Rear ParkSense System.................. 246, 250Rear Window, Sliding................................66Recreational Towing...............................288Shifting Into Transfer Case Neutral (N)....290Shifting Out Of Transfer Case Neutral (N)....................................291Reformulated Gasoline...........................399Refrigerant...................................351, 352Release, Hood........................................66Reminder, Seat Belt...............................142Remote Keyless Entry...............................13Panic Alarm........................................14Programming Additional Key Fobs...... 16, 23Remote Start (Diesel)...............................20Remote Start (Gasoline)............................18Remote StartingExit Remote Start Mode.........................19Uconnect Customer ProgrammableFeatures....................... 424, 440, 459Uconnect Settings.............. 424, 440, 459Replacement Bulbs................................300Replacement Keys...................................23Replacement Tires.................................385Reporting Safety Defects.........................502Resetting Perform Service Indicator...........335Restraints, Child....................................160Restraints, Head......................................36
Rotation, Tires...................................... 391
S
Safety Checks Inside Vehicle.................... 180Safety Checks Outside Vehicle.................. 182Safety Defects, Reporting........................ 502Safety Information, Tire........................... 374Safety Tips........................................... 180Safety, Exhaust Gas............................... 180Schedule, Maintenance.......................... 329Seat BeltAutomatic Locking Retractor (ALR)......... 149Seat Belt Reminder................................ 108Seat Belts.................................... 142, 180Adjustable Shoulder Belt..................... 146Adjustable Upper Shoulder Anchorage.... 146Adjustable Upper Shoulder BeltAnchorage.................................... 146Child Restraints................................. 160Extender.......................................... 148Front Seat................................ 142, 145Inspection........................................ 180Lap/Shoulder Belt Operation................ 145Lap/Shoulder Belt Untwisting............... 146Operating Instructions......................... 145Pregnant Women............................... 149Reminder......................................... 142Seat Belt Extender............................. 148Seat Belt Reminder............................ 142Untwisting Procedure.......................... 146
Seat Belts Maintenance.......................... 395Seats............................................. 30, 31Adjustment.................................. 30, 31Easy Entry.......................................... 33Folding Floor...................................... 76Head Restraints.................................. 36Memory............................................. 32Power............................................... 31Rear Folding....................................... 30Tilting............................................... 30Security Alarm................................ 24, 110Selection Of Coolant (Antifreeze)....... 407, 410Sentry KeyKey Programming................................ 23Sentry Key (Immobilizer)........................... 22Sentry Key Replacement........................... 23Service Assistance................................ 500Service Contract................................... 501Service Manuals................................... 503Shift Lever Override............................... 322Shifting............................................... 205Automatic Transmission.............. 207, 213Transfer Case................................... 227Transfer Case, Shifting Into Transfer Case Neutral (N)................. 290Transfer Case, Shifting Out Of Transfer Case Neutral (N)............................ 291Signals, Turn.......................... 47, 117, 182Siri..................................................... 495Sliding Rear Window, Power....................... 66

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