rear view mirror Ram 3500 Chassis Cab 2020 Owner's Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................11
Essential Information .................................. 11
Symbols ........................................................ 11
WARNINGS AND CAUTIONS ...............................11
VAN CONVERSIONS/CAMPERS .........................11
VEHICLE MODIFICATIONS/ALTERATIONS .......11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH ...............................................17
Keyless Push Button Ignition ...................... 17
REMOTE START — IF EQUIPPED (GASOLINE) ...18
How To Use Remote Start ........................... 18
Remote Start Abort Message ...................... 19
To Enter Remote Start Mode ...................... 19
To Exit Remote Start Mode Without
Driving
The Vehicle .................................................. 19 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 20 Remote Start Comfort Systems —
If Equipped ................................................... 20 General Information .................................... 20 REMOTE START — IF EQUIPPED (DIESEL)......... 20
How To Use Remote Start ........................... 21
Remote Start Abort Message...................... 21
To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without
Driving The Vehicle ...................................... 22 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 22 Remote Start Comfort Systems —
If Equipped ................................................... 22
SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys ..................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM .............................. 24
To Arm The System ...................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
Security System Manual Override .............. 25
DOORS .................................................................. 25
Manual Door Locks...................................... 25
Power Door Locks — If Equipped ............... 26
Keyless Enter-N-Go — Passive Entry .......... 26
Automatic Door Locks — If Equipped ....... 29
Child-Protection Door Lock ........................ 29
SEATS ................................................................ 30
Manual Front Seat Adjustment................... 30
Power Driver Seat Adjustment —
If Equipped ................................................... 31 Driver Memory Seats — If Equipped .......... 32
Heated Seats — If Equipped ....................... 34
Ventilated Seats — If Equipped................... 35 HEAD RESTRAINTS ..........................................36
Front Head Restraints ................................. 36
Rear Head Restraint Adjustment ............... 37
Rear Head Restraint Removal .................... 37
STEERING WHEEL .............................................38
Tilt Steering Column .................................. 38
Heated Steering Wheel — If Equipped ...... 38
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................39
MIRRORS ..............................................................40
Inside Day/Night Mirror — If Equipped ...... 40
Automatic Dimming Mirror —
If Equipped .................................................. 40 Automatic Dimming Mirror With Rear View
Camera Display — If Equipped ................... 40 Outside Mirrors ........................................... 41
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 41 Power Mirrors — If Equipped ...................... 41
Power Convex Mirror Switch —
If Equipped ................................................... 42 Trailer Towing Mirrors.................................. 42
Heated Mirrors — If Equipped .................... 43
Tilt Side Mirrors In Reverse —
If Equipped ................................................... 43 Outside Mirrors Folding Feature ................. 43
Illuminated Vanity Mirror —
If Equipped ................................................... 44

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40GETTING TO KNOW YOUR VEHICLE
MIRRORS
Inside Day/Night Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of
the vehicle). The mirror should be adjusted
while set in the day position (toward the wind -
shield).

Adjusting Rearview Mirror

Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.
The Automatic Dimming feature can be turned
on or off through the touchscreen.
Automatic Dimming Mirror

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped
A single ball joint mirror is provided in the
vehicle. It is a twist on mirror that has a fixed
position at the windshield. The mirror installs on
the windshield button with a counterclockwise
rotation and requires no tools for mounting. The
mirror head can be adjusted up, down, left, and
right for various drivers. The mirror should be
adjusted to center on the view through the rear
window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.

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GETTING TO KNOW YOUR VEHICLE41
When the vehicle is placed into reverse gear, a
video display illuminates to display the image
generated by the rear view camera (for the
3500, 4500, and 5500 Chassis Cab vehicles,
the Rear Backup Camera is shipped loose and
not installed. Please refer to the Ram Body
Builders Guide for more information). The auto
dimming feature is also disabled to improve
rear view viewing.

Automatic Dimming Mirror With Rear View Camera

Outside Mirrors
To receive maximum benefit, adjust the outside
mirrors to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror. NOTE:
If your vehicle is equipped with puddle lamps
under the outside mirrors, they can be turned
off through the Uconnect display. For further
information, refer to “Uconnect Settings” in
“Multimedia”.
Driver's Outside Automatic Dimming Mirror
— If Equipped
The driver’s outside mirror will automatically
adjust for glare from vehicles behind you. This
feature is controlled by the inside automatic
dimming mirror and will automatically adjust for
headlight glare when the inside mirror adjusts.
Power Mirrors — If Equipped
The controls for the power mirrors are located
on the driver's door trim panel.

Power Mirror Controls

The power mirror controls consist of mirror
select buttons and a four-way mirror control
switch.
To adjust a mirror, push either the L (left) or R
(right) button to select the mirror that you want
to adjust.
WARNING!
Vehicles and other objects seen in the
passenger side convex mirror will look smaller
and farther away than they really are. Relying
too much on your passenger side convex
mirror could cause you to collide with another
vehicle or other object. Use your inside mirror
when judging the size or distance of a vehicle
seen in the passenger side convex mirror.
Some vehicles will not have a convex
passenger side mirror.
1 — Left Mirror Selection
2 — Right Mirror Selection
3 — Mirror Direction Control
2

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GETTING TO KNOW YOUR VEHICLE43
A small blindspot mirror is located next to main
mirror and can be adjusted separately.

Blindspot Mirror

Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped).
Refer to “Climate Controls” in this chapter for
further information.
Tilt Side Mirrors In Reverse — If Equipped
Tilt Side Mirrors In Reverse provides automatic
outside mirror positioning which will aid the
driver’s view of the ground rearward of the front
doors. The outside mirrors will move slightly
downward from the present position when the
vehicle is shifted into REVERSE. The outside
mirrors will then return to the original position
when the vehicle is shifted out of the REVERSE
position. Each stored memory setting will have
an associated Tilt Side Mirrors In Reverse posi -
tion.
NOTE:
The Tilt Side Mirrors In Reverse feature is not
turned on when delivered from the factory.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Outside Mirrors Folding Feature
All outside mirrors are designed to be able to be
manually folded both forward and rearward to
prevent damage.

Folding Mirror

CAUTION!
It is recommended to fold the mirrors into the
full rearward position to resist damage when
entering a car wash or a narrow location.
2

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GETTING TO KNOW YOUR VEHICLE45
Daytime Running Lights (DRLs)
The headlights on your vehicle will illuminate
when the engine is started and the transmis -
sion is in any gear except PARK. This provides a
constant "lights on" condition until the ignition is
placed in the OFF position. The lights illuminate
at less than half of normal intensity. If the
parking brake is applied, the Daytime Running
Lights (DRLs) will turn off. Also, if a turn signal is
activated, the DRL lamp on the same side of the
vehicle may turn off for the duration of the turn
signal activation. Once the turn signal is no
longer active, the DRL lamp will illuminate.
NOTE:
If allowed by law in the country in which the
vehicle was purchased, the Daytime Running
Lights can be turned on and off using the
Uconnect System, refer to “Uconnect Settings”
in “Multimedia” for further information.
High/Low Beam Switch
Push the multifunction lever toward the instru-
ment panel to switch the headlights to high
beam. Pulling the multifunction lever back
toward the steering wheel will turn the low
beams back on, or shut the high beams off.
Automatic High Beam Headlamp Control —
If Equipped
The Automatic High Beam Headlamp Control
system provides increased forward lighting at
night by automating high beam control through
the use of a digital camera mounted on the
inside rearview mirror or forward facing camera.
This camera detects vehicle specific light and
automatically switches from high beams to low
beams until the approaching vehicle is out of
view.
NOTE:
The Automatic High Beam Headlamp Control
can be turned on or off by selecting “ON”
under “Auto Dim High Beams” within your
Uconnect settings, as well as turning the
headlight switch to the AUTO position. Refer
to “Uconnect Settings” in “Multimedia” for
further information.
Broken, muddy, or obstructed headlights and
taillights of vehicles in the field of view will
cause headlights to remain on longer (closer
to the vehicle). Also, dirt, film, and other
obstructions on the windshield or camera
lens will cause the system to function improp -
erly.
To opt out of the Advanced Auto High Beam
Sensitivity Control (default) and enter
Reduced High Beam Sensitivity Control (not
recommended), on vehicles equipped with
mirror controlled automatic high beams and
without the forward facing camera, toggle the
high beam lever six full on/off cycles within
10 seconds of placing the ignition in the ON
position. The system will return to the default
setting when the ignition is OFF.
If the windshield or Automatic High Beam Head -
lamp Control mirror is replaced, the mirror must
be re-aimed to ensure proper performance. See
a local authorized dealer.
To Activate

1. The Automatic High Beams are enabled through the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” for
further information.

2. Turn the headlight switch to the AUTO head -
light position.
3. Push the multifunction lever away from you (toward front of vehicle) to engage the high
beam mode.
2

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240STARTING AND OPERATING
Adaptive Cruise Control Set
When the RES (+) or the SET(-) button (located
on the steering wheel) is pushed, the display will
read “ACC SET.”
When ACC is set, the set speed will show in the
instrument cluster display.
The ACC screen may display once again if any
ACC activity occurs, which may include any of
the following:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
The instrument cluster display will return to
the last display selected after five seconds of
no ACC display activity
Display Warnings And Maintenance
“Wipe Front Radar Sensor In Front Of
Vehicle” Warning
The “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning will display and also a chime
will indicate when conditions temporarily limit
system performance. This most often occurs at times of poor visibility,
such as in snow or heavy rain. The ACC system
may also become temporarily blinded due to
obstructions, such as mud, dirt or ice. In these
cases, the instrument cluster display will display
“ACC/FCW Unavailable Wipe Front Radar
Sensor” and the system will deactivate.
The “ACC/FCW Unavailable Wipe Front Radar
Sensor” message can sometimes be displayed
while driving in highly reflective areas (i.e.
tunnels with reflective tiles, or ice and snow).
The ACC system will recover after the vehicle
has left these areas. Under rare conditions,
when the radar is not tracking any vehicles or
objects in its path this warning may temporarily
occur.
NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed)
Cruise Control is still available. For additional
information refer to “Normal (Fixed Speed)
Cruise Control Mode” in this section.
If weather conditions are not a factor, the driver
should examine the sensor. It may require
cleaning or removal of an obstruction. The
sensor is located in the camera in the center of
the windshield, on the forward side of the rear
-
view mirror. To keep the ACC System operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully clear
the windshield.
Do not remove any screws from the sensor.
Doing so could cause an ACC system
malfunction or failure and require a sensor
realignment.
Do not attach or install any accessories near
the sensor, including transparent material or
aftermarket grilles. Doing so could cause an
ACC system failure or malfunction.
When the condition that deactivated the system
is no longer present, the system will return to
the “Adaptive Cruise Control Off” state and will
resume function by simply reactivating it.
NOTE:
If the “ACC/FCW Unavailable Wipe Front
Radar Sensor” message occurs frequently
(e.g. more than once on every trip) without
any snow, rain, mud, or other obstruction,
have the radar sensor realigned at your
authorized dealer.

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STARTING AND OPERATING241
Installing a snow plow, front-end protector,
an aftermarket grille or modifying the grille is
not recommended. Doing so may block the
sensor and inhibit ACC/FCW operation.
“Clean Front Windshield” Warning
The “ACC/FCW Limited Functionality Clean
Front Windshield” warning will display and also
a chime will indicate when conditions tempo -
rarily limit system performance. This most often
occurs at times of poor visibility, such as in
snow or heavy rain and fog. The ACC system
may also become temporarily blinded due to
obstructions, such as mud, dirt, or ice on wind -
shield, driving directly into the sun and fog on
the inside of glass. In these cases, the instru -
ment cluster display will show “ACC/FCW
Limited Functionality Clean Front Windshield”
and the system will have degraded perfor -
mance.
The “ACC/FCW Limited Functionality Clean
Front Windshield” message can sometimes be
displayed while driving in adverse weather
conditions. The ACC/FCW system will recover
after the vehicle has left these areas. Under
rare conditions, when the camera is not
tracking any vehicles or objects in its path this
warning may temporarily occur. If weather conditions are not a factor, the driver
should examine the windshield and the camera
located on the back side of the inside rear view
mirror. They may require cleaning or removal of
an obstruction.
When the condition that created limited func
-
tionality is no longer present, the system will
return to full functionality.
NOTE:
If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently
(e.g. more than once on every trip) without any
snow, rain, mud, or other obstruction, have the
windshield and forward facing camera
inspected at your authorized dealer.
Service ACC/FCW Warning
If the system turns off, and the instrument
cluster displays “ACC/FCW Unavailable Service
Required” or “Cruise/FCW Unavailable Service
Required”, there may be an internal system
fault or a temporary malfunction that limits ACC
functionality. Although the vehicle is still driv -
able under normal conditions, ACC will be
temporarily unavailable. If this occurs, try acti -
vating ACC again later, following an ignition
cycle. If the problem persists, see your autho -
rized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may
brake late or unexpectedly. The driver needs to
stay alert and may need to intervene.
NOTE:
Aftermarket add-ons such as snow plows, lift
kits, and brush/grille bars can hinder module
performance. Ensure the radar/camera has
no obstructions in the field of view.
Height modifications can limit module perfor -
mance and functionality.
Do not put stickers or easy passes over the
camera/radar field of view.
Any modifications to the vehicle that may
obstruct the field of view of the radar/camera
are not recommended.
Cleaning Instructions
Dust and dirt can accumulate on the cover and
block the camera lens. Clean the camera lens
with a soft microfiber cloth, being careful not to
damage or scratch the module.
5

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258STARTING AND OPERATING
When the LaneSense system senses a lane
drift situation, the left lane line turns solid
yellow. The LaneSense telltale changes
from solid green to solid yellow. At this time
torque is applied to the steering wheel in the
opposite direction of the lane boundary.
For example: If approaching the left side of
the lane the steering wheel will turn to the
right.

Lane Approached (Solid Yellow Lane Line) With Solid Yellow Telltale

When the LaneSense system senses the lane
has been approached and is in a lane depar -
ture situation, the left lane line flashes yellow
(on/off). The LaneSense telltale changes
from solid yellow to flashing yellow. At this
time torque is applied to the steering wheel in
the opposite direction of the lane boundary. For example: If approaching the left side of
the lane the steering wheel will turn to the
right.

Lane Crossed (Flashing Yellow Lane Line) With Flashing Yellow Telltale

NOTE:
The LaneSense system operates with similar
behavior for a right lane departure.
Changing LaneSense Status
The LaneSense system has settings to adjust
the intensity (Low/Medium/High) of the torque
warning and the warning zone sensitivity (Early/
Medium/Late) that you can configure through
the Uconnect system screen. Refer to
“Uconnect Settings” in “Multimedia” for further
information. NOTE:
When enabled the system operates above
37 mph (60 km/h) and below 112 mph
(180 km/h).
Use of the turn signal suppresses the warn -
ings.
The system will not apply torque to the
steering wheel whenever a safety system
engages (Anti-Lock Brakes, Traction Control
System, Electronic Stability Control, Forward
Collision Warning, etc.).
PARKVIEW REAR BACK UP CAMERA
Your vehicle may be equipped with the
ParkView Rear Back Up Camera that allows you
to see a image of the rear surroundings of your
vehicle whenever the gear selector is put into
REVERSE or whenever it is initiated through the
"Backup Camera" button in the "Controls"
menu. Whenever the gear selector is put into
REVERSE, the image will be displayed in the
rearview mirror display (if equipped) or
Uconnect screen (if equipped). If the image is
displayed in the Uconnect screen, a caution
note to “check entire surroundings” will display
across the top of the screen. After five seconds
this note will disappear.

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STARTING AND OPERATING261
AUX Camera — If Equipped
Your vehicle may be equipped with one or two
AUX Cameras, which display a rearview image
from the trailer on the touchscreen.
Activation
The AUX Camera is activated by first pressing
the Backup Camera, Cargo Camera (if
equipped), or Surround View Camera (if
equipped) button on the touchscreen, followed
by the AUX button located in the upper left
corner of the rearview display. The AUX camera
can also be activated when the vehicle is in
REVERSE by pressing the AUX button.
If equipped with two AUX Cameras, you can
switch between each camera by then pressing
the AUX1 or AUX2 buttons on the Trailer Camera
display.
AUX1 Camera Button
AUX2 Camera Button Deactivation
The AUX Camera is deactivated by pressing the
“X” in the upper right corner of the touchscreen.
This will return the display back to the previ
-
ously displayed screen.
NOTE:
If the AUX button is pressed and no AUX
Camera is connected, the touchscreen will
display a blue screen along with the message
“Camera System Unavailable.” The screen
can be exited out by pressing the “X” in the
upper right hand corner. This will return the
display back to the previously displayed
screen.
Zoom View is not available with the AUX
Camera feature.
The display will always default to the Trailer
Camera display (AUX 1).
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED
Your vehicle may be equipped with the
Surround View Camera System that allows you
to see an on-screen image of the surroundings
and top view of your vehicle whenever the gear
selector is put into REVERSE or manually acti -
vated via the Uconnect system. The top view of
the vehicle will show which doors are open. The
image will be displayed on the touchscreen
display along with a caution note “Check Entire
Surroundings” across the top of the screen.
After five seconds, this note will disappear. The
Surround View Camera System is comprised of
three sequential cameras located in the front
grille and side mirrors, in addition to a fourth
Rear Back Up Camera.
5

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262STARTING AND OPERATING
NOTE:
For the 3500, 4500, and 5500 Chassis Cab
vehicles, the Rear Backup Camera is shipped
loose and not installed. Please refer to the
Ram Body Builder’s Guide for more informa -
tion.
The Surround View Camera System has
programmable settings that may be selected
through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for
further information.
When the vehicle is shifted into REVERSE, the
rear camera view and top view is the default
view of the system (Automatic Activation).
When the vehicle is shifted out of REVERSE
(with camera delay turned on), the camera
image will continue to be displayed for up to 10
seconds after shifting out of REVERSE unless
the vehicle speed exceeds 8 mph (13 km/h),
the vehicle is shifted into PARK or the ignition is
placed in the OFF position. There is a touch -
screen button “X” to disable the display of the
camera image.
When the vehicle is shifted out of REVERSE
(with camera delay turned off), the surround
view camera mode is exited and the last known
screen appears again. Modes Of Operation
Standard Backup Camera view can be manually
activated by selecting “Backup Camera”
through the Controls menu within the Uconnect
screen.
Refer to “Parkview Rear Back Up Camera” in
this chapter for more information on activation
conditions.
Top View
The Top view will show in the Uconnect System
with Rear view and Front view in a split view
display. There are integrated ParkSense arcs in
the image at the front and rear of the vehicle.
The arcs will change color from yellow to red
corresponding the distance zones to the
oncoming object.
The fifth button of the ParkSense Camera View
screen will be changed based on the features
present in the vehicle. If not equipped with a
Cargo Camera or Trailer Reverse Guidance, the
Backup Camera soft button will be displayed. If
equipped with a Cargo Camera but no Trailer
Reverse Guidance, the Cargo Camera soft
button will be displayed, and if equipped with
both a Cargo Camera and Trailer Reverse Guid
-
ance, the Cargo/Trailer Reverse Guidance soft
button will be displayed.
ParkSense Camera View

NOTE:
Front tires will be in image when the tires are
turned.
Due to wide angle cameras in mirror, the
image will appear distorted.
Top view will show which doors are open.
Open front doors will remove outside image.
Rear View This is the Default view of the system
in REVERSE and is always paired with
the Top view of the vehicle with
optional active guide lines for the
projected path when enabled.

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