tow Ram 4500 Chassis Cab 2017 Service Manual

WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine brak-
ing can cause the rear wheels to slide, and the vehicle
to swing around with the possible loss of vehicle
control, which may cause an accident possibly result-
ing in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.NOTE:
•
The torque converter clutch will not engage (and 66RFE-
equipped trucks will not shift to sixth gear), until the
transmission fluid and engine coolant are warm [usually
after 1 to 3 miles (2 to 5 km) of driving]. Because engine
speed is higher when the torque converter clutch is not
engaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using the
Electronic Range Select (ERS) shift control, when the
transmission is sufficiently warm, will demonstrate that
the transmission is able to shift into and out of Over-
drive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the transmis-
sion into gear may seem sluggish. This is due to the fluid
partially draining from the torque converter into the
transmission. This condition is normal and will not
cause damage to the transmission. The torque converter
will refill within five seconds after starting the engine.
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STARTING AND OPERATING 335

vehicle begins to move. To disengage PTO operation and
return to “standard vehicle operation” simply toggle the
on/off switch to the OFF position.
NOTE:For application specific information with respect
to PTO and pump requirements and additional vehicle
information (wiring schematics, preset idle values, engine
speed limits, and vehicle hardware and software require-
ments) please refer to the Body Builders Guide by access-
ing rambodybuilder.com and choosing the appropriate
links.
FOUR-WHEEL DRIVE OPERATION — IF EQUIPPED
Four-wheel drive trucks are equipped with either a manu-
ally shifted transfer case or an electronically shifted trans-
fer case. Refer to the operating instructions for your
transfer case, located in this section for further information.
Manually Shifted Transfer Case — If Equipped
The transfer case provides four mode positions:
• Two-Wheel Drive High Range (2H)
• Four-Wheel Drive Lock High Range (4H)
• Neutral (N)
• Four-Wheel Drive Low Range (4L) For additional information on the appropriate use of each
transfer case mode position, see the information below:
2H
Two-Wheel Drive High Range — This range is for normal
street and highway driving on dry, hard surfaced roads.
4H
Four-Wheel Drive Lock High Range — This range locks the
front and rear driveshafts together forcing the front and
rear wheels to rotate at the same speed. Additional traction
for loose, slippery road surfaces only.
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
4L
Four-Wheel Drive Low Range — This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction and
maximum pulling power for loose, slippery road surfaces
only. Do not exceed 25 mph (40 km/h).
338 STARTING AND OPERATING

WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL position without first fully engaging the park-
ing brake. The transfer case NEUTRAL position disen-
gages both the front and rear drive shafts from the
powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
Two-Wheel Drive High Range (2H)
Rear-Wheel Drive High Range — This range is for normal
street and highway driving on dry hard surfaced roads.
Four-Wheel Drive High Range (4H)
Four-Wheel Drive High Range — This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction for
loose, slippery road surfaces only.
Neutral (N)
Neutral — This range disengages the front and rear
driveshafts from the powertrain. To be used for flat towingbehind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
Four-Wheel Drive Low Range (4L)
Four-Wheel Drive Low Range — This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction and
maximum pulling power for loose, slippery road surfaces
only. Do not exceed 25 mph (40 km/h).
CAUTION!
Do not use 4L (Low) range when operating the vehicle
on dry pavement. Driveline hardware damage can
result.
Shifting Procedure — Manually Shifted Transfer
Case
2H To 4H
Shifting between 2H and 4H can be made with the vehicle
stopped or in motion. If the vehicle is in motion, shifts can
be made up to 55 mph (88 km/h). With the vehicle in
motion, the transfer case will engage/disengage faster if
340 STARTING AND OPERATING

NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
This electronically shifted transfer case is designed to be
driven in the two-wheel drive position (2WD) for normal
street and highway conditions on dry, hard surfaced roads.
When additional traction is required, the transfer case 4WD
LOCK and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished by
rotating the 4WD Control Switch to the desired position.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.
The 4WD LOCK and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD
LOCK and 4WD LOW positions on dry hard surfaced
roads may cause increased tire wear and damage to the
driveline components.NOTE:
The transfer case NEUTRAL button is located on
the lower left hand corner of the 4WD Control Switch. The
transfer case NEUTRAL position is to be used for recre-
ational towing only. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate
the current and desired transfer case selection. When you
select a different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain ON.
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STARTING AND OPERATING 343

When the parking brake is applied with the ignition switch
ON, the “Brake Warning Light” in the instrument cluster
will illuminate.
NOTE:
•When the parking brake is applied and the automatic
transmission is placed in gear, the “Brake Warning
Light” will flash. If vehicle speed is detected, a chime
will sound to alert the driver. Fully release the parking
brake before attempting to move the vehicle.
• This light only shows that the parking brake is applied.
It does not show the degree of brake application. When parking on a hill, it is important to turn the front
wheels toward the curb on a downhill grade and away
from the curb on an uphill grade. For vehicles equipped
with an automatic transmission, apply the parking brake
before placing the gear selector in PARK, otherwise the
load on the transmission locking mechanism may make it
difficult to move the gear selector out of PARK.
The parking brake should always be applied whenever the
driver is not in the vehicle.
WARNING!
•Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
(Continued)
Parking Brake Release
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STARTING AND OPERATING 351

•Park brake must be off.
• Driver door must be closed.
• The vehicle must be on a sufficient grade.
• The gear selection must match vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear; vehicle
backing uphill is in REVERSE gear).
• HSA will work in REVERSE gear and all forward gears.
The system will not activate if the transmission is in
PARK or NEUTRAL. For vehicles equipped with a
manual transmission, if the clutch is pressed, HSA will
remain active.
WARNING!
There may be situations where the Hill Start Assist
(HSA) will not activate and slight rolling may occur,
such as on minor hills or with a loaded vehicle, or
while pulling a trailer. HSA is not a substitute for
active driving involvement. It is always the driver ’s
responsibility to be attentive to distance to other ve-
hicles, people, and objects, and most importantly brake
operation to ensure safe operation of the vehicle under
all road conditions. Your complete attention is always
(Continued)
WARNING! (Continued)
required while driving to maintain safe control of your
vehicle. Failure to follow these warnings can result in
a collision or serious personal injury.
Towing With HSA
HSA will also provide assistance to mitigate roll back while
towing a trailer.
WARNING!
•If you use a trailer brake controller with your trailer,
the trailer brakes may be activated and deactivated
with the brake switch. If so, there may not be enough
brake pressure to hold both the vehicle and the
trailer on a hill when the brake pedal is released. In
order to avoid rolling down an incline while resum-
ing acceleration, manually activate the trailer brake
or apply more vehicle brake pressure prior to releas-
ing the brake pedal.
• HSA is not a parking brake. Always apply the
parking brake fully when leaving your vehicle. Also,
be certain to leave the transmission in PARK.
(Continued)
356 STARTING AND OPERATING

WARNING!
Many factors, such as vehicle loading, road conditions
and driving conditions, influence the chance that
wheel lift or rollover may occur. ERM cannot prevent
all wheel lift or roll overs, especially those that involve
leaving the roadway or striking objects or other ve-
hicles. The capabilities of an ERM-equipped vehicle
must never be exploited in a reckless or dangerous
manner which could jeopardize the user’s safety or the
safety of others.
Trailer Sway Control (TSC) — If Equipped
TSC uses sensors in the vehicle to recognize an excessively
swaying trailer and will take the appropriate actions to
attempt to stop the sway. TSC will become active automati-
cally once an excessively swaying trailer is recognized.
Note that TSC cannot stop all trailers from swaying.
Always use caution when towing a trailer and follow the
trailer tongue weight recommendations. Refer to “Trailer
Towing” in this section for further information.
When TSC is functioning, the “ESC Activation/
Malfunction Indicator Light” will flash, the engine power
may be reduced and you may feel the brakes being appliedto individual wheels to attempt to stop the trailer from
swaying. TSC is disabled when the ESC system is in the
“Partial Off” or “Full Off” modes.
WARNING!
If TSC activates while driving, slow the vehicle down,
stop at the nearest safe location, and adjust the trailer
load to eliminate trailer sway.
Hill Descent Control (HDC) — If Equipped
HDC is intended for low speed off road driving while in
4WD Low Range. HDC maintains vehicle speed while
descending hills during various driving situations. HDC
controls vehicle speed by actively controlling the brakes.
HDC has three states:
1. Off (feature is not enabled and will not activate).
2. Enabled (feature is enabled and ready but activation
conditions are not met, or driver is actively overriding
with brake or throttle application).
3. Active (feature is enabled and actively controlling ve- hicle speed).
362 STARTING AND OPERATING

Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire’s load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation
pressures specified on the Tire and Loading Information
placard in “Vehicle Loading” in the “Starting And Operat-
ing” section of this manual.
NOTE:Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear axles
must not be exceeded. For further information on GAWRs,
vehicle loading, and trailer towing, refer to “Vehicle Load-
ing” in the “Starting And Operating” section of this
manual.
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs” on the Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed the
weight referenced here.
Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs.” on your vehicle’s placard.
(2) Determine the combined weight of the driver and
passengers that will be riding in your vehicle.
(3) Subtract the combined weight of the driver and
passengers from XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of
cargo and luggage load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will be five 150 lb
passengers in your vehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.)
(5) Determine the combined weight of luggage and
cargo being loaded on the vehicle. That weight may not
safely exceed the available cargo and luggage load
capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle. Consult
this manual to determine how this reduces the available
cargo and luggage load capacity of your vehicle. 5
STARTING AND OPERATING 373

Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and there will
be five 68 kg passengers in your vehicle, the amount of
available cargo and luggage load capacity is 295 kg (635-
340 (5x68) = 295 kg) as shown in step 4.
NOTE:
•If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. The following
table shows examples on how to calculate total load,
cargo/luggage, and towing capacities of your vehicle
with varying seating configurations and number and
size of occupants. This table is for illustration purposes
only and may not be accurate for the seating and load
carry capacity of your vehicle. •
For the following example, the combined weight of
occupants and cargo should never exceed 865 lbs
(392 kg).
374 STARTING AND OPERATING

For speeds above 75 mph (120 km/h), refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the
Run Flat mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has limited
driving capabilities and needs to be replaced immediately.
A Run Flat tire is not repairable.
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the run flat
mode.
See the tire pressure monitoring section for more informa-
tion.
Spare Tires — If Equipped
NOTE:For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to the “Tire Service Kit” section
located in your Owner ’s Information kit for further infor-
mation.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited-use temporary spare installed.
Damage to the vehicle may result.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
380 STARTING AND OPERATING