warning Ram 4500 Chassis Cab 2018 Owner's Manual

Light Electric Heavy Electric Light EOHHeavy EOH
Type of Trailer Brakes Electric Trailer Brakes Electric Trailer Brakes Electric over Hydrau- lic Trailer BrakesElectric over Hydrau-
lic Trailer Brakes
Load *Under 10,000 lbs *Above 10,000 lbs *Under 10,000 lbs *Above 10,000 lbs
* The suggested selection depends and may change de-
pending on the customer preferences for braking perfor-
mance. Condition of the trailer brakes, driving and road
state may also affect the selection.
Display Messages
The trailer brake control interacts with the instrument
cluster display. Display messages, along with a single
chime, will be displayed when a malfunction is determined
in the trailer connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information.
CAUTION!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss of
trailer braking. There may be a increase in stopping
distance or trailer instability which could result in
damage to your vehicle, trailer, or other property.
WARNING!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss of
trailer braking. There may be a increase in stopping
distance or trailer instability which could result in
personal injury.
NOTE:
• An aftermarket controller may be available for use with
trailers with air or electric-over-hydraulic trailer brake
systems. To determine the type of brakes on your trailer
and the availability of controllers, check with your
trailer manufacturer or dealer.
• Removal of the ITBM will cause errors and it may cause
damage to the electrical system and electronic modules
of the vehicle. See your authorized dealer if an aftermar-
ket module is to be installed.
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STARTING AND OPERATING 305

SNOWPLOW
2500/3500 Models Only
Snowplow Prep Packages are available as a factory in-
stalled option. These packages include components neces-
sary to equip your vehicle with a snowplow.
NOTE:Before installation of a snowplow it is highly
recommended that the owner/installer obtain and follow
the recommendations contained within the current Body
Builders Guide. See your authorized dealer, installer or
snowplow manufacturer for this information. There are
unique electrical systems that must be connected to prop-
erly assure operator safety and prevent overloading ve-
hicle systems.
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision.
Do not expect that the airbag will perform as described
earlier in this manual.
CAUTION!
The “Lamp Out” indicator could illuminate if exterior
lamps are not properly installed.
Before Plowing
• Check the hydraulic system for leaks and proper fluid
level.
• Check the mounting bolts and nuts for proper tightness.
• Check the runners and cutting edge for excessive wear.
The cutting edge should be ¼ to ½ in (6 cm to 1.2 cm)
above ground in snow plowing position.
• Check that snowplow lighting is connected and func-
tioning properly.
Snowplow Prep Package Model Availability
For Information about snowplow applications visit
www.ramtrucks.com or refer to the current Body Builders
Guide.
1. The maximum number of occupants in the truck should not exceed two.
2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
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STARTING AND OPERATING 309

CAUTION!
•DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
(Continued)
CAUTION! (Continued)
•Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear driveshafts
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
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STARTING AND OPERATING 313

WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the rear
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and care-
fully whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).
Driving Through Water
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and pre-
vent damage to your vehicle.
Flowing/Rising Water
WARNING!
Do not drive on or across a road or path where water is
flowing and/or rising (as in storm run-off). Flowing
water can wear away the road or path’s surface and
cause your vehicle to sink into deeper water. Further-
more, flowing and/or rising water can carry your ve-
hicle away swiftly. Failure to follow this warning may
result in injuries that are serious or fatal to you, your
passengers, and others around you.
Shallow Standing Water
Although your vehicle is capable of driving through shal-
low standing water, consider the following Cautions and
Warnings before doing so.
WARNING!
•Driving through standing water limits your vehicle’s
traction capabilities. Do not exceed 5 mph (8 km/h)
when driving through standing water.
• Driving through standing water limits your vehicle’s
braking capabilities, which increases stopping dis-
tances. Therefore, after driving through standing
water, drive slowly and lightly press on the brake
pedal several times to dry the brakes.
• Failure to follow these warnings may result in inju-
ries that are serious or fatal to you, your passengers,
and others around you.
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IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............320
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .320
 BULB REPLACEMENT ....................325
▫ Replacement Bulbs .....................325
▫ Replacing Exterior Bulbs ..................326
 FUSES ............................... .331
▫ Power Distribution Center ................332
 JACKING AND TIRE CHANGING ...........339
▫ 4500/5500 Models ..................... .339
▫ Preparations For Jacking ..................339
▫ Jacking Instructions 4500 And 5500 Series ......340
▫ To Stow The Flat Or Spare — If Equipped .....344
▫ Hub Caps/Wheel Covers — If Equipped ......344
JUMP STARTING ....................... .345
▫ Preparations For Jump Start ...............346
▫ Jump Starting Procedure ..................347
 IF YOUR ENGINE OVERHEATS .............348
 GEAR SELECTOR OVERRIDE ..............349
 FREEING A STUCK VEHICLE ..............350
 TOWING A DISABLED VEHICLE ............352
▫ Two-Wheel Drive Models .................353
▫ Four-Wheel Drive Models .................353
▫ Emergency Tow Hooks — If Equipped ........354
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .355
 EVENT DATA RECORDER (EDR) ............355
7

HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the upper
switch bank just below the radio.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all directional
turn signals will flash on and off to warn oncoming traffic
of an emergency. Push the switch a second time to turn off
the Hazard Warning flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use the Hazard Warning flashers
may wear down your battery.
ASSIST AND SOS MIRROR — IF EQUIPPED
If equipped, the rearview mirror contains an ASSIST and a
SOS button.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
(Continued)
Assist And SOS Mirror
320 IN CASE OF EMERGENCY

WARNING!(Continued)
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside Assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
7
IN CASE OF EMERGENCY 321

3. Once a connection between the vehicle and a SOSoperator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death. NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the SOS operator opens a voice connection with the
vehicle’s SOS Call system, the operator should be able
to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the SOS
operator until the SOS operator terminates the connec-
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
(Continued)
322 IN CASE OF EMERGENCY

WARNING!(Continued)
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
•
Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper-
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
(Continued)
WARNING! (Continued)
•Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
7
IN CASE OF EMERGENCY 323

WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash. •
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
324 IN CASE OF EMERGENCY