Ram 4500 Chassis Cab 2018 Owner's Manual

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............320
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .320
 BULB REPLACEMENT ....................325
▫ Replacement Bulbs .....................325
▫ Replacing Exterior Bulbs ..................326
 FUSES ............................... .331
▫ Power Distribution Center ................332
 JACKING AND TIRE CHANGING ...........339
▫ 4500/5500 Models ..................... .339
▫ Preparations For Jacking ..................339
▫ Jacking Instructions 4500 And 5500 Series ......340
▫ To Stow The Flat Or Spare — If Equipped .....344
▫ Hub Caps/Wheel Covers — If Equipped ......344
JUMP STARTING ....................... .345
▫ Preparations For Jump Start ...............346
▫ Jump Starting Procedure ..................347
 IF YOUR ENGINE OVERHEATS .............348
 GEAR SELECTOR OVERRIDE ..............349
 FREEING A STUCK VEHICLE ..............350
 TOWING A DISABLED VEHICLE ............352
▫ Two-Wheel Drive Models .................353
▫ Four-Wheel Drive Models .................353
▫ Emergency Tow Hooks — If Equipped ........354
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .355
 EVENT DATA RECORDER (EDR) ............355
7

HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the upper
switch bank just below the radio.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all directional
turn signals will flash on and off to warn oncoming traffic
of an emergency. Push the switch a second time to turn off
the Hazard Warning flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use the Hazard Warning flashers
may wear down your battery.
ASSIST AND SOS MIRROR — IF EQUIPPED
If equipped, the rearview mirror contains an ASSIST and a
SOS button.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
(Continued)
Assist And SOS Mirror
320 IN CASE OF EMERGENCY

WARNING!(Continued)
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside Assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
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IN CASE OF EMERGENCY 321

3. Once a connection between the vehicle and a SOSoperator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death. NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the SOS operator opens a voice connection with the
vehicle’s SOS Call system, the operator should be able
to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the SOS
operator until the SOS operator terminates the connec-
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
(Continued)
322 IN CASE OF EMERGENCY

WARNING!(Continued)
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
•
Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper-
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
(Continued)
WARNING! (Continued)
•Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
7
IN CASE OF EMERGENCY 323

WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash. •
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
324 IN CASE OF EMERGENCY

NOTE:
•Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
BULB REPLACEMENT
Replacement Bulbs
LIGHT BULBS — Interior
Bulb Number
Overhead Console Lamps TS 212-2
Dome Lamp 7679
For lighted switches, see your authorized dealer for replacement instructions.
LIGHT BULBS — Exterior
Bulb Number
Quad Headlamp – Low Beam H11
Quad Headlamp – High Beam 9005
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IN CASE OF EMERGENCY 325

Bulb Number
Quad Headlamp – Front Turn Signal Lamp 3157NA
Premium Headlamp – Low Beam HIR2
Premium Headlamp – High Beam 9005
Premium Headlamp –
Front Turn Signal Lamp LED (See authorized
dealer for service)
Horizontal Fog Lamp 9145
Vertical Fog Lamp 9006
Cab Roof Marker Lamps 194NA
Center High Mounted Stop Lamp 921
Rear Cargo Lamp 921
Box Off Tail Lamps –
Stop/Turn/Tail/License Plate 1157
Box Off Tail Lamps – Back Up 1156Replacing Exterior Bulbs
Base Quad / Premium Bi-Halogen: Low Beam
Headlamp, High Beam Headlamp, Front Park And
Turn — If Equipped
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Remove the six plastic push-in fasteners that secure the
upper radiator seal to the grille support and both fender
ledges.
4. Remove the two plastic push-in rivets that secure the upper radiator seal to the radiator.
5. Remove the upper radiator seal from the vehicle.
6. Remove the two headlamp assembly attachment screws.
326 IN CASE OF EMERGENCY

7. Reach into the front wheel house ahead of the frontwheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
8. Reach through the access hole of the wheel house splash shield and lift the slide lock upward far enough to
disengage it from the lock post on the back of the front
lamp unit housing. 9. Remove the headlamp assembly. Grasp the outboard
edge of the lamp and pull it straight forward to disen-
gage the ball stud from the plastic grommet.
10. Disconnect the wiring harness connectors from the bulb socket.
11. Replace bulb(s) as necessary.
Headlamp Assembly Attachment Screw LocationsSlide Lock
7
IN CASE OF EMERGENCY 327

CAUTION!
•Do not contaminate the bulb glass by touching it
with your fingers or by allowing it to contact other
oily surfaces. Shortened bulb life will result.
• Always use the correct bulb size and type for replace-
ment. An incorrect bulb size or type may overheat
and cause damage to the lamp, the bulb socket, or the
lamp wiring.
NOTE: There are access covers over both headlamp bulb
access holes in the quad front lamp unit housing (if
equipped). These covers MUST be reinstalled after the bulb
has been replaced.
Fog Lamps — If Equipped
1. Reach under and behind the front bumper to access the back of the front fog lamp housing.
2. Disconnect the fog lamp wiring harness connector from the fog lamp bulb.
3. Rotate the bulb counterclockwise ¼ turn to unlock the bulb from the housing.
4. Pull the bulb straight out from the housing.
CAUTION!
Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
Center High-Mounted Stoplamp (CHMSL) With
Cargo Lamp
1. Remove the two screws holding the housing/lens to the body as shown.
CHMSL Mounting Screw Locations
328 IN CASE OF EMERGENCY