Ram 4500 Chassis Cab 2018 User Guide

Before you drive, familiarize yourself with the
easy-to-use SiriusXM Guardian services.
1. The ASSIST and SOS Call buttons arelocated on your rearview mirror. The AS-
SIST button is used for contacting Road-
side Assistance, Vehicle Care, SiriusXM
Guardian Care, and Uconnect Care. The
SOS Call button connects you to a
SiriusXM Guardian Care Agent, who can
connect you to emergency services.
2. The Uconnect “Apps
” button is lo-
cated in the center of the menu bar of the
radio touchscreen. This is where you can
manage your Apps.
3. The Uconnect Voice Command and Uconnect Phone buttons are located on
the left side of your steering wheel. These
buttons let you use your voice to give
commands, make phone calls, send and
receive text messages hands-free, enter
navigation destinations, and control your
radio and media devices. Included Trial Period For New Vehicles
Your new vehicle may come with an included
trial period for use of the SiriusXM Guardian
services starting at the date of vehicle pur-
chase (date based on vehicle sales notifica-
tion from your dealer).
To activate the trial, you
must first register with SiriusXM Guardian.
After the trial period, if you wish to continue
your SiriusXM Guardian services you can
choose to purchase a subscription.SiriusXM Guardian Activation
To unlock the full potential of SiriusXM
Guardian in your vehicle, you must activate
your SiriusXM Guardian services.
1. Press the Apps icon on the bottom of your in-vehicle touchscreen.
2. Select the Activate Services icon from your list of apps.
3. Select “Customer Care” to speak with a SiriusXM Guardian Customer Care agent
who will activate services in your vehicle,
or select “Enter Email” to activate on the
web. Why sign up for SiriusXM Guardian?
Here are
just a few examples of things you’ll be able to
do:
• Know that help, if you need it, is only a button press away with Assist.
• Lock and unlock your vehicle doors from hundreds of miles away.
• Find your vehicle, no matter where you parked, using the convenient Vehicle
Finder function.
• Use Send & Go to send a navigation route from your mobile phone to your vehicle’s
navigation system.
For further information:.
• U.S. residents visit: www.siriusxm.com/guardian
• Canadian residents visit: www.siriusxm.com/guardian/ca
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Download The Uconnect App
You’re only a few steps away from using
remote commands and other valuable ser-
vices.
To use the Uconnect App:
• Search for and download the Uconnect appfrom the store on your compatible iPhone or
Android powered device. • Log in to the app using the email address
and password you created when you acti-
vated the services.
• Press the “Remote” button on the bottom menu bar of the app to Lock/Unlock, Re-
mote Start (if equipped), and activate your
horn and lights remotely.
• Press the “Location” button on the bottom menu bar of the app to bring up a map to
locate your vehicle or send a location to
your vehicle’s navigation system.
• Press the menu button (three horizontal lines) in the upper left corner of the app to
access settings and support information.
Renewing Subscriptions
(Uconnect 4C NAV)
Subscriptions can be purchased online by
logging into your owner account. If you need
help push the ASSIST button on the rearview
mirror, then select SiriusXM Guardian Care
or:
• U.S. residents dial:1-844-796-4827
• Canadian residents dial:1-877-324-9091
Maintaining Your SiriusXM
Guardian Account
Selling Your Vehicle
When you sell your vehicle, we recommend
that you remove your SiriusXM Guardian Ac-
count information from the vehicle. You can
do this by pressing the ASSIST button in your
vehicle and selecting SiriusXM Guardian, or
call:
• U.S. residents:1-844-796-4827
• Canadian residents:1-877-324-9091
Built-In Features
WARNING!
ALWAYS drive safely with your hands on
the wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features, SiriusXM Guardian
services, and applications in this vehicle.
Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so.
Failure to do so may result in an accident
involving serious injury or death.Mobile App
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WARNING!
• ALWAYS obey traffic laws and pay atten-tion to the road. Some features are lim-
ited while the vehicle is in motion. Some
services, including SOS, will NOT work
without a subscription and an operable
network connection.
• Ignoring the rearview mirror light could
mean you may not have SOS Call service
if needed. If the rearview mirror light is
illuminated, have an authorized dealer
service the SOS Call system immedi-
ately.
• The Occupant Restraint Controller
(ORC) turns on the Air Bag Warning
Light on the instrument panel if a mal-
function is detected in any part of the
airbag system. If the Air Bag Warning
Light is illuminated, the air bag system
may not be working properly and the
SOS Call system may not send a signal to
a SOS Call operator if an air bag is
deployed. If the Air Bag Warning Light is
illuminated, have an authorized dealer
service your vehicle immediately.
WARNING!
• If anyone in the vehicle could be indanger (e.g., fire or smoke is visible,
dangerous road conditions or location),
do not wait for voice contact from a SOS
Call operator. All occupants should exit
the vehicle immediately and move to a
safe location.
• The SOS Call system is embedded into
the vehicle’s electrical system. Do not
add aftermarket electrical equipment to
the vehicle’s electrical system. This may
prevent your vehicle from sending a sig-
nal to initiate an emergency call. To
avoid interference that can cause the
SOS Call system to fail, never add after-
market equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to
your vehicle’s electrical system or
modify the antennas on your vehicle.
• IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUD-
ING DURING OR AFTER AN ACCI-
DENT), the Uconnect features, apps,
and SiriusXM Guardian services, among
others, will not operate. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
1.
ASSIST Call (4C NAV) —
The rearview mirror
contains an ASSIST button, allowing you to
speak to a call center agent for support:
• Roadside Assistance Call
— If you get a
flat tire, or need a tow, you’ll be con-
nected to someone who can help any-
time. Additional fees may apply. Addi-
tional information in this section.
SOS Call4 Button And ASSIST
1 — SOS Call Button
2 — ASSIST Button
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•Uconnect Care — In vehicle support for
Uconnect Apps and Features.
• SiriusXM Guardian Care — In vehicle
support for SiriusXM Guardian ser-
vices.
• Vehicle Care — Total support for your
FCA US LLC vehicle.
NOTE:
In order to provide SiriusXM Guardian Ser-
vices to you, we may record and monitor your
conversations with Roadside Assistance,
Uconnect Care, SiriusXM Guardian Care, or
Vehicle Care, whether such conversations are
initiated through the SiriusXM Guardian ser-
vices in your vehicle, your device, or via a
landline device, and may share information
obtained through such recording and moni-
toring in accordance with regulatory require-
ments. You acknowledge, agree, and consent
to any recording, monitoring or sharing of
information obtained through any such call
recordings. 2.
Emergency SOS Call (If Equipped) — The
rearview mirror contains a SOS Call but-
ton that, when pressed, may place a call
from your vehicle to a SiriusXM Guardian
Care operator, who can connect you to
emergency service operators, to request
help from local police, fire or ambulance
personnel. If this button is accidentally
pressed, you will have ten seconds to stop
the call. To cancel, press the SOS Call
button again or press the “Cancel” button
shown on the touchscreen. After ten sec-
onds has passed, the SOS call will be
placed and only the SOS Call operator can
cancel it. The LED light on the rearview
mirror will turn green once a connection to
a SOS Call operator has been made. The
green LED light will turn off once the SOS
Call is terminated. Have an authorized
dealer service the vehicle if the rearview
mirror light is continuously red. On
equipped vehicles, this feature requires a
functioning electrical system, a subscrip-
tion, and an operable network connection. If a connection is made between a SOS Call
operator and your vehicle, you understand
and agree that SOS Call operators will stay
on the line, even after you connect with
emergency services. The Emergency ser-
vices operator may, like any other emer-
gency call, record conversations and
sounds in and near your vehicle upon
connection.
3. Theft Alarm Notification — The Theft Alarm
Notification feature notifies you via email
or text (SMS) message when the vehicle’s
factory-installed security alarm system
has been set-off. There are a number of
reasons why your alarm may have been
triggered, one of which could be that your
vehicle was stolen. If so, please see the
details of the Stolen Vehicle Assistance
service below. When you activate, Theft
Alarm Notification is automatically set to
send you an email at the email address
you provide should the alarm go off. You
may also opt to have a text message sent
to your device.
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4.Stolen Vehicle Assistance — If your vehicle
is stolen, contact local law enforcement
immediately to file a stolen vehicle report.
Once this report has been filed, SiriusXM
Guardian Care can help locate your ve-
hicle. The SiriusXM Guardian Care agent
will ask for the stolen vehicle report num-
ber issued by local law enforcement. As
long as your vehicle has a SiriusXM Guard-
ian subscription and an operable network
connection, the agent may be able to
locate the stolen vehicle and work with
law enforcement to help recover it. Your
vehicle must have an operable network
connection and must be registered with
SiriusXM Guardian with an active sub-
scription that includes the applicable
feature.
5. 4G Wi-Fi Hotspot — If Equipped — Allows
you and your passengers to connect their
portable devices to the built-in 4G Wi-Fi
capabilities of your Uconnect system.
Purchasing 4G Wi-Fi Hotspot requires the
use of an Internet-enabled portable
device.
a. Select Wi-Fi Hotspot located under the Uconnect “Apps” menu. b. Select the Setup Wi-Fi Hotspot option
from the touchscreen to locate your
Hotspot Name and Password.
c. From your portable device Wi-Fi set- tings menu, select the Hotspot Name
from the list of available networks and
enter the provided Password.
d. Open the web browser on your por- table device and enter the following
web address:
www.att.com/myvehicleaccount.
e. Create a myVehicle account or log in to your existing one.
f. Select and purchase the desired sub- scription option. The Wi-Fi Hotspot
will activate after a few minutes.
For additional assistance, call AT&T
Customer Care at: 866-595-1330.
NOTE:
Your vehicle must have a working electrical
system for any of the in vehicle SiriusXM
Guardian services to operate.SiriusXM Guardian Remote
Features
If you own a compatible iPhone or Android
powered device, the Uconnect App allows
you to remotely lock or unlock your doors,
start your engine or activate your horn and
lights from virtually anywhere. Your vehicle
must be equipped with remote start, must
have a SiriusXM Guardian subscription, and
must have an operable network connection.
Services can only be used where coverage is
available. You can download the App from
Mopar Owner Connect or from the App Store
(iPhone) or Google Play Store (Android). Visit
UconnectPhone.com to determine if your de-
vice is compatible. For Uconnect Phone cus-
tomer support and to determine if your device
is compatible.
U.S. residents - visit UconnectPhone.com
or call 1-877-855-8400.
Canadian residents -
visit UconnectPhone.com or call:
1-800-465-2001 (English) or
call:1-800-387-9983 (French).
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Remote Start (If Equipped)— This feature
provides the ability to start the engine on your
vehicle, without the keys and from virtually
any distance. You can send a request to your
vehicle in one of two ways:
1. Using the Uconnect App from a compat- ible device.
2. From the Mopar Owner Connect website.
• After 15 minutes if you have not en-tered your vehicle with the key, the
engine will shut off automatically.
• You can also send a command to turn- off an engine that has been remote
started.
• This remote function requires your ve- hicle to be equipped with a factory-
installed Remote Start system. To uti-
lize this feature after the Uconnect App
is downloaded, login with your user
name and password. To use this feature after the Uconncet App is
downloaded, login using your user name and
password. You will need your four digit
SiriusXM Guardian Security PIN to confirm
the request. Press the “remote start” icon on
your Uconnect App to remotely start the ve-
hicle.
You can set-up notifications for your account to
receive an email or text (SMS) message every
time a command is sent. Login to Mopar Owner
Connect at
moparownerconnect.com and
click on Edit Profile to manage SiriusXM
Guardian Notifications.
Remote Door Lock/Unlock — This feature pro-
vides the ability to lock or unlock the door on
your vehicle, without the keys and from virtu-
ally any distance. You can send a request to
your vehicle in one of three ways:
1. Using the Uconnect App from a compat- ible device.
2. From the Mopar Owner Connect website. 3. By contacting the SiriusXM Guardian Care
on the phone.
To use this feature after the Uconnect App is
downloaded, login using your user name and
password. You will need your four digit
SiriusXM Guardian Security PIN to confirm
the request. Press the “closed lock” icon on
your Uconnect App to lock the doors, and
press the “open lock” icon to unlock the
driver’s door.You can set-up notifications for your account to
receive an email or text (SMS) message every
time a command is sent. Login to Mopar Owner
Connect at
moparownerconnect.com and
click on Edit Profile to manage SiriusXM
Guardian Notifications.
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Remote Horn And Lights— It’s easy to locate a
vehicle in a dark, crowded or noisy parking
area by activating the horn and lights. It may
also help if you need to draw attention to your
vehicle for any reason. You can send a re-
quest to your vehicle in one of three ways:
1. Using the Uconnect App from a compat- ible device.
2. From the Mopar Owner Connect website.
3. By contacting the SiriusXM Guardian Care on the phone.
To use this feature after the Uconnect App is
downloaded, login using your user name and
password. You will need your four digit
SiriusXM Guardian Security PIN to confirm
the request. You can set-up notifications for
your account to receive an email or text
(SMS) message every time a command is
sent. Login to Mopar Owner Connect at
moparownerconnect.com and click on Edit
Profile to manage SiriusXM Guardian Notifi-
cations.Vehicle Finder
The Vehicle Finder feature of the Uconnect
Mobile App allows you to find the location of
your vehicle when you can't remember where
it's parked. You can also sound the alarm and
flash the lights to make finding your vehicle
even easier.
To find your vehicle:
1. Press the “Location” tab on the Uconnect Mobile App bottom bar.
2. Select the “Vehicle” icon to determine the location of your vehicle.
3. Select the “Find Route” button that ap- pears, once your vehicle is located.
4. Select your preferred Navigation App to route a path to your vehicle.
Send & Go
The Send & Go feature of the Uconnect
Mobile App allows you to search for a desti-
nation on your mobile device and then send
the route to your vehicle’s Uconnect Naviga-
tion system.
To send a navigation route to your vehicle:
1. Press the “Location” tab on the UconnectMobile App bottom bar.
2. Either type in the destination you would like to navigate to, or search through one
of the categories provided.
3. Select the destination you want to route to from the list that appears.
4. Press the “Send To Vehicle” button, and then confirm the destination by pressing
“Yes,” to send the navigation route to the
Uconnect Navigation in your vehicle.
5. Finally, confirm the route inside your ve- hicle by pressing the “Go Now” option on
the pop-up that appears on the touch-
screen, when the vehicle is started.
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UCONNECT SETTINGS
The Uconnect system allows you to access Cus-
tomer Programmable feature settings such as
Display, Voice, Clock, Safety & Driving Assis-
tance, Lights, Doors & Locks, Auto-On Comfort,
Engine Off Options, Compass Settings
(Uconnect 3 with 5–inch display), Trailer Brake,
Suspension, Audio, Phone/Bluetooth, SiriusXM
Setup, Restore Settings, Clear Personal Data,
and System Information through buttons on the
touchscreen.
• Push the SETTINGS button (Uconnect3 With 5–inch Display), or press the “Apps”
button (Uconnect 4/4C NAV With 8.4–inch
Display) located near the bottom of the
touchscreen, then press the “Settings”
button on the touchscreen to access the
Settings screen. When making a selection,
scroll up or down until the preferred setting
is highlighted, then press the preferred
setting until a check-mark appears next to
the setting, showing that setting has been
selected. NOTE:
Depending on the vehicles options, feature
settings may vary.
Refer to “Uconnect Settings” found within
“Multimedia” located in your Owner's Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents) for further information.
The following feature settings are available:
• Display • Suspension
• Voice • Audio
• Clock • Phone/Bluetooth
• Safety & Driving Assistance • SiriusXM Setup
• Lights • Restore Settings
• Doors & Locks • Clear Personal Data
• Auto-On Comfort • System Information
• Engine Off Options • Compass Settings (Uconnect 3)
• Trailer Brake
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TIPS CONTROLS AND GENERAL
INFORMATION
Steering Wheel Audio Controls
The steering wheel audio controls are located
on the rear surface of the steering wheel.
Reception Conditions
Reception conditions change constantly
while driving. Reception may be interfered
with by the presence of mountains, buildings
or bridges, especially when you are far away
from the broadcaster.The volume may be increased when receiving
traffic alerts and news.
Care And Maintenance
Observe the following precautions to ensure
the system is fully operational:
• The display lens should not come into con-
tact with pointed or rigid objects which
could damage its surface; use a soft, dry
anti-static cloth to clean and do not press.
• Never use alcohol, gas and derivatives to clean the display lens.
• Prevent any liquid from entering the sys- tem: this could damage it beyond repair.
Anti-Theft Protection
The system is equipped with an anti-theft
protection system based on the exchange of
information with the electronic control unit
(Body Computer) on the vehicle.
This guarantees maximum safety and pre-
vents the secret code from being entered
after the power supply has been discon-
nected. If the check has a positive outcome, the
system will start to operate, whereas if the
comparison codes are not the same or if the
electronic control unit (Body Computer) is
replaced, the system will ask the user to enter
the secret code. See an authorized dealer for
further information.
IPOD/USB/MEDIA PLAYER CONTROL
Steering Wheel Audio Controls
Uconnect Media Hub
1 — USB Port
2 — AUX Jack
3 — USB Port
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There are many ways to play music from
MP3 players, or USB devices through your
vehicle's sound system. Press your Media
button on the touchscreen to begin.
Audio Jack (AUX)
• The AUX allows a device to be plugged intothe radio and utilize the vehicle’s sound
system, using a 3.5 mm audio cable, to
amplify the source and play through the
vehicle speakers.
• Pressing the “AUX” button on the touch- screen will change the mode to auxiliary
device if the audio jack is connected, allow-
ing the music from your device to be heard
through the vehicle's speakers. To activate
the AUX, plug in the audio jack.
• The functions of the device are controlled using the device buttons. The volume may
be controlled using the radio or device.
USB Port
• Connect your compatible device using a
USB cable into the USB Port. USB Memory
sticks with audio files can also be used.
Audio from the device can be played on the
vehicles sound system while providing
metadata (artist, track title, album, etc.)
information on the radio display.
• When connected, the compatible USB de- vice can be controlled using the radio or
Steering Wheel Audio Controls to play, skip
to the next or previous track, browse, and
list the contents.
• The battery charges when plugged into the USB port (if supported by the specific de-
vice).
• To route the USB cable out of the center console, use the access cut out. NOTE:
When connecting your device for the first
time, the system may take several minutes to
read your music, depending on the number of
files. For example, the system will take ap-
proximately five minutes for every
1,000 songs loaded on the device. Also dur-
ing the reading process, the Shuffle and
Browse functions will be disabled. This pro-
cess is needed to ensure the full use of your
features and only happens the first time it is
connected. After the first time, the reading
process of your device will take considerably
less time unless changes are made or new
songs are added to the playlist.
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