Reverse Ram 4500 Chassis Cab 2020 Service Manual

266STARTING AND OPERATING
Trailer Reverse Guidance — If Equipped
The Trailer Reverse Guidance feature assists
the driver in backing up a trailer by providing
adjustable camera views of the trailer and
surrounding area. The cameras are mounted on
the side mirrors and the images will be
displayed side-by-side on the touchscreen. Left
and right camera images are swapped and
mirrored on the touchscreen to show the equiv -
alent area behind the vehicle as though the
driver is using the side mirrors.
Activation
The Trailer Reverse Guidance feature can be
activated by pressing the Trailer Reverse Guid -
ance button on the Backup/Cargo Camera
Display.
Deactivation
When the vehicle is shifted out of REVERSE
(with camera delay turned on), the camera
image will continue to be displayed for up to
10 seconds after shifting out of REVERSE
unless the vehicle speed exceeds 8 mph
(13 km/h), the vehicle is shifted into PARK or
the ignition is placed in the OFF position. There
is a touch screen button “X” to disable the
display of the camera image. If Trailer Reverse Guidance is selected through
manually activated Surround View, Backup
Camera, or Cargo Camera, the below deactiva
-
tion conditions are applied:
The “X” button on the display is pressed
The vehicle is shifted into PARK
The ignition is placed in the OFF position
The vehicle speed is over 8 mph (13 km/h)
for 10 seconds
NOTE:
If the vehicle is not equipped with a Pickup Box:
The bottom wedge of the Top view will be
displayed in black.
The Rear Cross Path soft button will be
greyed out.
The guide lines will not be overlaid on Top
view/Rear view and Full Screen of Backup
Camera view.
Black video will be displayed for the right side
of the Top and Rear view, and full screen of
the Backup Camera view when the Rear View
Camera is not connected.
WARNING!
Drivers must be careful when backing up
even when using the Surround View Camera.
Always check carefully behind your vehicle,
and be sure to check for pedestrians,
animals, other vehicles, obstructions, or blind
spots before backing up. You are responsible
for the safety of your surroundings and must
continue to pay attention while backing up.
Failure to do so can result in serious injury or
death.
CAUTION!
To avoid vehicle damage, Surround View
should only be used as a parking aid. The
Surround View camera is unable to view
every obstacle or object in your drive path.
To avoid vehicle damage, the vehicle must
be driven slowly when using Surround View
to be able to stop in time when an obstacle
is seen. It is recommended that the driver
look frequently over his/her shoulder when
using Surround View.

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STARTING AND OPERATING267
AUX Camera — If Equipped
Your vehicle may be equipped with one or two
AUX Cameras, which display a rearview image
from the trailer on the touchscreen.
Activation
The AUX Camera is activated by first pressing
the Backup Camera, Cargo Camera (if
equipped), or Surround View Camera (if
equipped) button on the touchscreen, followed
by the AUX button located in the upper left
corner of the rearview display. The AUX camera
can also be activated when the vehicle is in
REVERSE by pressing the AUX button.
If equipped with two AUX Cameras, you can
switch between each camera by then pressing
the AUX1 or AUX2 buttons on the Trailer Camera
display.
AUX1 Camera Button
AUX2 Camera Button Deactivation
The AUX Camera is deactivated by pressing the
“X” in the upper right corner of the touchscreen.
This will return the display back to the previ
-
ously displayed screen.
NOTE:
If the AUX button is pressed and no AUX
Camera is connected, the touchscreen will
display a blue screen along with the message
“Camera System Unavailable.” The screen
can be exited out by pressing the “X” in the
upper right hand corner. This will return the
display back to the previously displayed
screen.
Zoom View is not available with the AUX
Camera feature.
The display will always default to the Trailer
Camera display (AUX 1).
ENGINE RUNAWAY
Diesel engine runaway is a rare condition
affecting diesel engines, where the engine
consumes its own lubrication oil and runs at
higher and higher RPM until it overspeeds to a
point where it destroys itself due to either
mechanical failure or engine seizure through
lack of lubrication.
WARNING!
In case of engine runaway due to flammable
fumes from fuel spills or turbocharger oil
leaks being sucked into the engine, do the
following to help avoid personal injury and/or
vehicle damage:
Turn the ignition switch to the OFF position.
Using a CO2 or dry chemical type fire extin -
guisher, direct the spray from the fire extin -
guisher into the grille on the passenger side
so that the spray enters the engine air
intake.
The inlet for the engine air intake is located
behind the passenger side headlamp and
receives air through the grille.
5

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290STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the transfer case lever into N (Neutral).
With electronic shift transfer case, push and hold the transfer case N (Neutral)
button. Some models have a small,
recessed "N" button (at the center of the
transfer case switches) that must be
pressed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N
(Neutral) indicator light will blink while
the shift is in progress. The light will stop blinking (stay on solid) when the shift to N
(Neutral) is complete. After the shift is
completed and the N (Neutral) light stays
on, release the N (Neutral) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle move-
ment.
8. Repeat steps six and seven with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK.
11. Place the ignition in the OFF mode, and remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK
(or manual transmission is in gear). The
parking brake should always be applied when
the driver is not in the vehicle.
CAUTION! (Continued)CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.

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302IN CASE OF EMERGENCY
5. Disconnect the internal lamp wiring harness
connector from the low beam bulb.
6. Rotate the bulb counterclockwise a quarter turn to unlock the bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and covers.
High Beam

1. Open the hood.

2. Disconnect and isolate the negative battery cable. 3. Look under the hood and behind the head
-
lamp to find the high beam bulb access
cover.
4. Reach behind the headlamp and disengage the access cover by rotating counterclock -
wise.
5. Disconnect the internal lamp wiring harness connector from the high beam bulb.
6. Rotate the bulb counterclockwise a quarter turn to unlock the bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and covers. Front Park And Turn

1. Open the hood.

2. Disconnect and isolate the negative battery
cable.
3. Look under the hood and behind the head -
lamp to find the park and turn socket.

Park And Turn Socket

4. Reach behind the headlamp and unlock the park and turn socket from the lamp by
rotating counterclockwise a quarter turn.
5. Pull the bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and covers.
CAUTION!
Do not contaminate the bulb glass by
touching it with your fingers or by allowing it
to contact other oily surfaces. Shortened
bulb life will result.
Always use the correct bulb size and type
for replacement. An incorrect bulb size or
type may overheat and cause damage to
the lamp, the bulb socket, or the lamp
wiring.
CAUTION!
Do not contaminate the bulb glass by
touching it with your fingers or by allowing it
to contact other oily surfaces. Shortened
bulb life will result.
Always use the correct bulb size and type
for replacement. An incorrect bulb size or
type may overheat and cause damage to
the lamp, the bulb socket, or the lamp
wiring.

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IN CASE OF EMERGENCY303
Side Marker Lamp

1. Open the hood.

2. Disconnect and isolate the negative battery
cable.
3. Reach into the front wheel house ahead of the front wheel, remove the fastener, and
lift the cover over the access hole in the
front of the wheel house splash shield.
Access to the rear of the lamp can be gained
through this access hole.

Splash Shield Access Cover
4. Reach through the access hole of the wheel
house splash shield and disengage the side
marker socket by rotating counterclockwise
a quarter turn.

Side Marker Socket

5. Pull the socket and bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and covers.Fog Lamps — If Equipped

1. Reach under and behind the front bumperto access the back of the front fog lamp
housing.

2. Disconnect the fog lamp wiring harness connector from the fog lamp bulb.
3. Rotate the bulb counterclockwise a quarter turn to unlock the bulb from the housing.
4. Pull the bulb straight out from the housing.
1 — Access Cover
2 — Fastener
CAUTION!
Do not contaminate the bulb glass by
touching it with your fingers or by allowing it
to contact other oily surfaces. Shortened bulb
life will result.6

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304IN CASE OF EMERGENCY
Center High Mounted Stoplamp (CHMSL)
With Cargo Lamp

1. Remove the two screws holding the
housing/lens to the body as shown.

CHMSL Mounting Screw Locations
2. Separate the connector holding the housing
and wiring harness to the body.

CHMSL Connector Location

3. Turn the desired bulb socket a quarter turn and remove the socket and bulb from
housing.
4. Pull the desired bulb straight from the socket.
CHMSL Bulb And Socket

Outside Bulbs: Cargo Lamps
Inside Bulb: Center High Mounted Stop
Lamp
5. Reverse the procedure for installation of bulbs and housing.
CAUTION!
Do not contaminate the bulb glass by
touching it with your fingers or by allowing it
to contact other oily surfaces. Shortened bulb
life will result.

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IN CASE OF EMERGENCY321
2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to a good engine ground
(exposed metal part of the discharged
vehicle’s engine) away from the battery and
the fuel injection system.
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery. 6. Once the engine is started, remove the
jumper cables in the reverse sequence.
Disconnecting The Jumper Cables

1. Disconnect the negative
(-)
end of the
jumper cable from the engine ground of
the vehicle with the discharged battery.

2. Disconnect the opposite end of the negative (-) jumper cable from the negative (-) post of
the booster battery.
3. Disconnect the positive (+) end of the
jumper cable from the positive (+) post of
the booster battery.
4. Disconnect the opposite end of the positive (+) jumper cable from the positive (+) post
of the vehicle with the discharged battery. If frequent jump starting is required to start your
vehicle you should have the battery and
charging system inspected at an authorized
dealer.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans
-
mission in NEUTRAL, but do not increase the
engine idle speed while preventing vehicle
motion with the brakes.
WARNING!
Do not connect the jumper cable to the
negative (-) post of the discharged battery.
The resulting electrical spark could cause the
battery to explode and could result in
personal injury. Only use the specific ground
point, do not use any other exposed metal
parts.
CAUTION!
Do not connect jumper cable to any of the
fuses on the positive battery terminal. The
resulting electrical current will blow the fuse.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices,
etc.). Eventually, if plugged in long enough
without engine operation, the vehicle’s
battery will discharge sufficiently to degrade
battery life and/or prevent the engine from
starting.
6

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324IN CASE OF EMERGENCY
Follow these steps to activate the Manual Park
Release:

1. Firmly apply the parking brake.

2. Using a small screwdriver or similar tool,
remove the Manual Park Release access
cover, which is just above the parking brake
release handle, below and to the left of the
steering column.
3. Press and maintain firm pressure on the brake pedal.
4. Using the screwdriver or similar tool, push the Manual Park Release lever locking tab
(just below the middle of the lever) upwards.
5. While holding the locking tab in the disen -
gaged position, pull the tether strap to
rotate the lever rearward, until it locks in
place pointing towards the driver's seat.
Release the locking tab and verify that the
Manual Park Release lever is locked in the
released position. 6. The vehicle is now out of PARK and can be
towed. Release the parking brake only when
the vehicle is securely connected to a tow
vehicle.
To Reset The Manual Park Release:

1. Push the locking tab to the right, to unlock the lever.

2. Rotate the Manual Park Release lever forward to its original position, until the
locking tab snaps into place to secure the
lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed posi-
tion.
4. Re-install the access cover.FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Then
shift back and forth between DRIVE (D) and
REVERSE (R), while gently pressing the acceler -
ator. Use the least amount of accelerator pedal
pressure that will maintain the rocking motion,
without spinning the wheels or racing the
engine.

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IN CASE OF EMERGENCY325
NOTE:
For trucks equipped with an 8–speed trans -
mission, shifts between DRIVE and REVERSE
can only be achieved at wheel speeds of
5 mph (8 km/h) or less. Whenever the trans -
mission remains in NEUTRAL (N) for more
than two seconds, you must press the brake
pedal to engage DRIVE or REVERSE.
Push the “ESC OFF” switch, to place the Elec -
tronic Stability Control (ESC) system in
“Partial Off” mode, before rocking the
vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information.
Once the vehicle has been freed, push the
“ESC OFF” switch again to restore “ESC On”
mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer
than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
Racing the engine or spinning the wheels
may lead to transmission overheating and
failure. Allow the engine to idle with the
transmission in NEUTRAL for at least one
minute after every five rocking-motion
cycles. This will minimize overheating and
reduce the risk of transmission failure
during prolonged efforts to free a stuck
vehicle.
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
6

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418MULTIMEDIA
Rear ParkSense Chime Volume — If
Equipped Low
Med High
Tilt Side Mirrors In Reverse — If Equipped On
Off
NOTE:
When the “Tilt Side Mirrors In Reverse” feature is selected, the exterior side-view mirrors tilt downward when the ignition is in the ON/RUN position
and the transmission gear selector is in the REVERSE position. The mirrors move back to their previous position when the transmission is shifted out
of REVERSE. Surround View Camera — If Equipped On
Off
NOTE:
The “Surround View Camera” feature displays a complete 360 degree view of the vehicle's exterior environment while backing up. Surround View Camera Delay — If Equipped On
Off
NOTE:
The “Surround View Camera Delay” setting determines whether or not the screen will display the 360 degree view image with guidelines for up to 10
seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission is
shifted into PARK, or the ignition is switched to the OFF position.
Setting Name Selectable Options

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