towing Ram 5500 Chassis Cab 2011 Owner's Guide

CAUTION!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss
of trailer braking. There may be a increase in stop-
ping distance or trailer instability which could result
in damage to your vehicle, trailer, or other property.
WARNING!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss
of trailer braking. There may be a increase in stop-
ping distance or trailer instability which could result
in personal injury.
NOTE: A aftermarket controller may be available for
use with trailers with air or electric-over-hydraulic trailer brake systems. To determine the type of brakes on your
trailer and the availability of controllers, check with your
trailer manufacturer or dealer.
Towing Requirements – Trailer Lights and Wiring
Whenever you pull a trailer, regardless of the trailer size,
stop lights and turn signals on the trailer are required for
motoring safety.
NOTE:
Do not cut or splice wiring into the vehicle’s
wiring harness.
WARNING!
Any work done to the vehicle’s electrical system or
wiring should be performed by a qualified automo-
tive technician. If done improperly it may cause
damage to the electrical system wiring and could
result in serious or fatal injury.
342 STARTING AND OPERATING

Towing Tips
Before setting out on a trip, practice turning, stopping
and backing the trailer up in an area away from heavy
traffic.
Automatic Transmission
The “DRIVE” range can be selected when towing. How-
ever, if frequent shifting occurs while in this range, select
“TOW/HAUL” mode (if equipped) or select a lower gear
using the Electronic Range Select (ERS) feature.
NOTE:Using “TOW/HAUL” mode or a lower gear
range while operating the vehicle under heavy operating
conditions will improve performance and extend trans-
mission life by reducing excessive shifting and heat build
up. This action will also provide better engine braking.
The automatic transmission fluid and filter should be
changed if you regularly tow a trailer for more than
45 minutes of continuous operation. Refer to “Mainte-
nance Schedule” for the proper maintenance intervals. NOTE:
Check the automatic transmission fluid level
before towing.
Tow/Haul
To reduce potential for automatic transmission overheat-
ing, turn the “TOW/HAUL” feature ON when driving in
hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) feature) on more severe
grades.
Electronic Speed Control – If Equipped

Do not use in hilly terrain or with heavy loads.
When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
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STARTING AND OPERATING 343

General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer’s instructions.
Keep all snowplow electrical connections and battery
terminals clean and free of corrosion.
When plowing snow, to avoid transmission and drive-
train damage, the following precautions should be ob-
served.
•Operate with transfer case in 4L when plowing small
or congested areas where speeds are not likely to
exceed 15 mph (24 km/h). At higher speeds operate in
4H.
•Vehicles with automatic transmissions should use 4L
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
•Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal before shifting
the transmission.
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.)
CAUTION!
Front or rear wheel lifts should not be used. Internal
damage to the transmission or transfer case will occur
if a front or rear wheel lift is used when recreational
towing.
Recreational Towing – Two-Wheel Drive Models
Recreational towing of two-wheel drive models is not
allowed.Towing with the rear wheels on the ground can
result in severe transmission damage.
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STARTING AND OPERATING 347

Recreational Towing – Four-Wheel Drive Models
CAUTION!
Failure to follow these requirements can cause severe
damage to the transmission and/or transfer case.
NOTE: Both the manual shift and electronic shift trans-
fer cases must be shifted into NEUTRAL for recreational
towing. Automatic transmissions must be shifted into the
PARK position for recreational towing. Refer to the
following for the proper transfer case NEUTRAL shifting
procedure for your vehicle.
Recreational Towing Procedure (Manual Shift
Transfer Case) – If Equipped
Use the following procedure to prepare your vehicle for
recreational towing:
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move,
even if the transmission is in PARK. The parking
brake should always be applied when the driver is
not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL before recre-
ational towing to prevent damage to internal parts.
348 STARTING AND OPERATING

Recreational Towing Procedure (Electronic Shift
Transfer Case) – If Equipped
Use the following procedure to prepare your vehicle for
recreational towing:
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move,
even if the transmission is in PARK. The parking
brake should always be applied when the driver is
not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL before recre-
ational towing to prevent damage to internal parts.
1. Bring the vehicle to a complete stop.
2. Turn OFF the engine.
3. Turn the ignition switch to the ON position, but do not
start the engine.
4. Press the brake pedal.
5. Shift the transmission into NEUTRAL.
6. Press the transfer case switch NEUTRAL button for
four seconds.
7. After the shift is completed and the NEUTRAL light
comes on, release the NEUTRAL button.
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WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flasher ................ 358
 Jacking And Tire Changing ............... 358
▫ 3500 Models — If Equipped ............. 359
▫ Preparations For Jacking ............... 360
▫ Jacking Instructions ................... 361
 Hoisting ............................ 370
 Jump-Starting Procedures ................ 370 ▫
Preparations For Jump-Start ............. 371
▫ Jump-Starting Procedure ............... 372
 Freeing A Stuck Vehicle ................. 374
 Emergency Tow Hooks — If Equipped ...... 375
 Towing A Disabled Vehicle ............... 376
▫ Four-Wheel Drive Vehicles .............. 376
▫ Two-Wheel Drive Vehicles .............. 376
6

Wheel Nut Torque
All wheel nuts should be tightened occasionally to elimi-
nate the possibility of wheel studs being sheared or the
bolt holes in the wheels becoming elongated. This is
especially important during the first few hundred miles/
kilometers of operation to allow the wheel nuts to
become properly set. All nuts should first be firmlyseated against the wheel. The nuts should then be
tightened to recommended torque. Tighten the nuts to
final torque in increments. Progress around the bolt
circle, tightening the nut opposite to the nut just previ-
ously tightened until final torque is achieved. Recom-
mended torques are shown in the following chart.
Disc Wheels Type Nut
Stud SizeTorque Ft Lbs Torque Newton
Meters
Cone 9/16-18120-150160-200
Flanged 9/16-18130-160190-220
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information
on stowing your spare tire (if equipped).
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WHAT TO DO IN EMERGENCIES 369

WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps and chains may break, causing
serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.6
WHAT TO DO IN EMERGENCIES 375

TOWING A DISABLED VEHICLE
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for the purpose, following equip-
ment manufacturer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
the main structural members of the vehicle—not to
bumpers or associated brackets. State and local laws
applying to vehicles under tow must be observed.
Four-Wheel Drive Vehicles
CAUTION!
To avoid damage to the transfer case while towing,
always use one of the following methods.NOTE:
The transfer case must be in the NEUTRAL
position, and the transmission must be in PARK (auto-
matic transmission), or in gear (manual transmission) to
tow a four-wheel drive vehicle, unless all its wheels are
OFF the ground.
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle raised and
the opposite end on a towing dolly.
Two-Wheel Drive Vehicles
Provided that the transmission is operable, tow with the
transmission in NEUTRAL and the ignition key in the
OFF position along with the front wheels raised and the
rear wheels on the ground. Speed must not exceed
30 mph (50 km/h) and the distance must not exceed
15 miles (25 km).
376 WHAT TO DO IN EMERGENCIES

CAUTION!
Towing faster than 30 mph (50 km/h) or for more than
15 miles (25 km) can cause severe damage to the
transmission. Such damage is not covered by the
New Vehicle Limited Warranty.
If the vehicle is to be towed faster than 30 mph (50 km/h)
or more than 15 miles (25 km) the vehicle must be towed
with the rear wheels OFF the ground. It may be towed on
a flatbed, or with the front wheels raised and the rear
wheels on a dolly, or (when using a suitable steering
wheel stabilizer to hold the front wheels in the straight
position) with the rear wheels raised and the front wheels
on the ground.
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WHAT TO DO IN EMERGENCIES 377