Ram 5500 Chassis Cab 2011 Owner's Manual

90,000 Miles (150,000 km) or 90 Months Maintenance Service
Schedule
❏Change the engine oil and engine oil filter.
❏ Rotate tires.
❏ Replace the engine air cleaner filter.
❏ Replace the spark plugs (5.7L engine).
❏ Inspect and replace PCV valve if necessary. †
❏ Adjust parking brake on vehicles equipped with four wheel disc brakes.
❏ Lube front drive shaft fitting (4x4 only).
❏ Lubricate outer tie rod ends.
❏ Inspect the front & rear axle fluid. Change if using your vehicle for police, taxi, fleet,
off-road or frequent trailer towing.
❏ Inspect the transfer case fluid.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
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96,000 Miles (160,000 km) or 96 Months Maintenance Service
Schedule
❏Change the engine oil and engine oil filter.
❏ Rotate tires.
❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the
engine air cleaner filter, replace if necessary.
❏ Inspect the brake linings, replace if necessary.
❏ Lubricate outer tie rod ends.
❏ Inspect the front suspension, tie rod ends, and boot seals, replace if necessary.
❏ Lube front drive shaft fitting (4x4 only).
❏ Inspect the CV Joints.
❏ Inspect exhaust system.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
102,000 Miles (170,000 km) or
102 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate tires.
❏ Lube front drive shaft fitting (4x4 only).
❏ Lubricate outer tie rod ends.
❏ Flush and replace the engine coolant if
not done at 60 months.
❏ Flush and replace power steering fluid.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
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SMAINTENANCE SCHEDULES 441

108,000 Miles (180,000 km) or 108 Months Maintenance Service
Schedule
❏Change the engine oil and engine oil filter.
❏ Rotate tires.
❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the
engine air cleaner filter, replace if necessary.
❏ Inspect the brake linings, replace if necessary.
❏ Lube front drive shaft fitting (4x4 only).
❏ Lubricate outer tie rod ends.
❏ Inspect the front & rear axle fluid. Change if using your vehicle for police, taxi, fleet,
off-road or frequent trailer towing.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
114,000 Miles (190,000 km) or
114 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate tires.
❏ Lube front drive shaft fitting (4x4 only).
❏ Lubricate outer tie rod ends.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
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S442 MAINTENANCE SCHEDULES

120,000 Miles (200,000 km) or 120 Months Maintenance Service Schedule
❏Change the engine oil and engine oil filter.
❏ Rotate tires.
❏ Replace the engine air cleaner filter.
❏ Replace the spark plugs (5.7L engine).
❏ Adjust parking brake on vehicles equipped with four wheel disc brakes.
❏ Inspect the brake linings, replace if necessary.
❏ Lubricate outer tie rod ends.
❏ Inspect the front suspension, tie rod ends, and boot seals, replace if necessary.
❏ Lube front drive shaft fitting (4x4 only).
❏ Inspect the CV Joints.
❏ Inspect exhaust system.
❏ Inspect the transfer case fluid, change if using your vehicle for any of the following: fleet, off-road, or frequent trailer towing.
❏ Change the automatic transmission fluid & filter(s).
❏ Replace accessory drive belt(s).
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
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126,000 Miles (210,000 km) or
126 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate tires.
❏ Lube front drive shaft fitting (4x4 only).
❏ Lubricate outer tie rod ends.
❏ Inspect the front & rear axle fluid.
Change if using your vehicle for police,
taxi, fleet, off-road or frequent trailer
towing.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
132,000 Miles (220,000 km) or
132 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate tires.
❏ If using your vehicle for any of the
following: Dusty or off-road conditions.
Inspect the engine air cleaner filter,
replace if necessary.
❏ Inspect the brake linings, replace if
necessary.
❏ Lube front drive shaft fitting (4x4 only).
❏ Lubricate outer tie rod ends.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
138,000 Miles (230,000 km) or
138 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate tires.
❏ Lube front drive shaft fitting (4x4 only).
❏ Lubricate outer tie rod ends.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
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S444 MAINTENANCE SCHEDULES

144,000 Miles (240,000 km) or 144 Months Maintenance Service
Schedule
❏Change the engine oil and engine oil filter.
❏ Rotate tires.
❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the
engine air cleaner filter, replace if necessary.
❏ Inspect the brake linings, replace if necessary.
❏ Lubricate outer tie rod ends.
❏ Inspect the front suspension, tie rod ends, and boot seals, replace if necessary.
❏ Lube front drive shaft fitting (4x4 only).
❏ Inspect the front & rear axle fluid. Change if using your vehicle for police, taxi, fleet,
off-road or frequent trailer towing.
❏ Inspect the CV Joints.
❏ Inspect exhaust system.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
150,000 Miles (250,000 km) or
150 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate tires.
❏ Replace the engine air cleaner filter.
❏ Replace the spark plugs (5.7L engine).
❏ Adjust parking brake on vehicles
equipped with four wheel disc brakes.
❏ Lube front drive shaft fitting (4x4 only).
❏ Lubricate outer tie rod ends.
❏ Inspect the transfer case fluid.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
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† This maintenance is recommended by the manufacturer
to the owner, but is not required to maintain emissions
warranty.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which
you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
Suggestions For Obtaining Service For Your
Vehicle .............................. 449
▫ Prepare For The Appointment ........... 449
▫ Prepare A List ...................... 449
▫ Be Reasonable With Requests ............ 449
 If You Need Assistance ................. 449
▫ Chrysler Group LLC Customer Center ..... 450
▫ Chrysler Canada Inc. Customer Center ..... 450
▫ In Mexico Contact .................... 450 ▫
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ............ 451
▫ Service Contract ..................... 451
 Warranty Information .................. 452
 MOPAR Parts....................... 452
 Reporting Safety Defects ................ 452
▫ In The 50 United States And Washington,
D.C. .............................. 452
▫ In Canada ......................... 453
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Publication Order Forms ................ 453
 Department Of Transportation Uniform Tire
Quality Grades ........................ 454
▫ Treadwear ......................... 455 ▫
Traction Grades ..................... 455
▫ Temperature Grades .................. 456
448 IF YOU NEED CONSUMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
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IF YOU NEED CONSUMER ASSISTANCE 449