emergency towing Ram 5500 Chassis Cab 2011 Owner's Manual

Canada and 060 for Mexico). The number dialed may
not be applicable with the available cellular service
and area.
•If supported, this number may be programmable on
some systems. To do this, press the
button and
say ‘Setup’, followed by ‘Emergency’.
•The Uconnect™ Phone does slightly lower your
chances of successfully making a phone call as to that
for the cellular phone directly.
WARNING!
Your phone must be turned on and paired to the
Uconnect™ Phone to allow use of this vehicle feature
in emergency situations, when the cellular phone has
network coverage and stays paired to the Uconnect™
Phone.
Towing Assistance
If you need towing assistance:
•Press thebutton to begin.
•After the Readyprompt and the following beep, say
Towing Assistance.
NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the 24-Hour
Towing Assistance coverage details on the DVD in
the Warranty Information Booklet and the 24-Hour
Towing Assistance references.
•If supported, this number may be programmable on
some systems. To do this, press the
button and
say “Setup”, followed by “Towing Assistance”.
102 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flasher ................ 358
 Jacking And Tire Changing ............... 358
▫ 3500 Models — If Equipped ............. 359
▫ Preparations For Jacking ............... 360
▫ Jacking Instructions ................... 361
 Hoisting ............................ 370
 Jump-Starting Procedures ................ 370 ▫
Preparations For Jump-Start ............. 371
▫ Jump-Starting Procedure ............... 372
 Freeing A Stuck Vehicle ................. 374
 Emergency Tow Hooks — If Equipped ...... 375
 Towing A Disabled Vehicle ............... 376
▫ Four-Wheel Drive Vehicles .............. 376
▫ Two-Wheel Drive Vehicles .............. 376
6

WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps and chains may break, causing
serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.6
WHAT TO DO IN EMERGENCIES 375

Cruise Control (Speed Control).............. 150
Cupholders ............................ 161
Customer Assistance ..................... 449
Daytime Running Lights ................... 143
Dealer Service .......................... 385
Defroster, Rear Window ................... 170
Defroster, Windshield ................75,251,257
Delay (Intermittent) Wipers ................. 146
Differential, Limited-Slip .................. 287
Dipsticks Automatic Transmission ................. 407
Power Steering ........................ 292
Disposal Antifreeze (Engine Coolant) ............... 400
Door Locks ............................. 28
Driving Through Flowing, Rising, or Shallow
Standing Water ........................ 288 Dual Rear Wheels
..................... 320,366
Electric Rear Window Defrost ............... 170
Electrical Power Outlets ................... 156
Electronic Range Select (ERS) ............... 270
Electronic Speed Control (Cruise Control) ...... 150
Electronic Vehicle Information Center (EVIC) .... 194
Electronically Shifted Transfer Case ........... 280
Emergency Brake ........................ 292
Emergency, In Case of Freeing Vehicle When Stuck ............... 374
Hazard Warning Flasher ................. 358
Jump Starting ......................... 370
Tow Hooks .......................... 375
Towing ............................. 376
Emission Control System Maintenance ......383,430
Engine ............................... 381
Air Cleaner .......................... 388
Block Heater ......................... 267
10
INDEX 461

High Speed.......................... 312
Inflation Pressures ..................... 308
Life of Tires .......................... 314
Load Capacity ..................... 303,304
Quality Grading ....................... 454
Radial .............................. 313
Replacement ......................... 315
Rotation ............................ 319
Safety ........................... 297,307
Sizes ............................... 299
Snow Tires ........................... 319
Spinning ............................ 313
Steel Carcass Ply ...................... 310
Tread Wear Indicators ................... 314
Wheel Nut Torque ..................... 364
Tongue Weight/Trailer Weight .............. 334
Torque Converter Clutch .................. 276
Tow Hooks, Emergency ................... 375
Towing ............................... 330 24-Hour Towing Assistance
............... 102
Disabled Vehicle ....................... 376
Guide .............................. 334
Recreational .......................... 347
Weight .............................. 334
Towing Assistance ....................... 102
Traction .............................. 288
Trailer Towing .......................... 330
Cooling System Tips .................... 344
Hitches ............................. 333
Minimum Requirements ................. 335
Mirrors .............................. 86
Trailer and Tongue Weight ............... 334
Wiring .............................. 342
Trailer Towing Guide ..................... 334
Trailer Weight .......................... 334
Transfer Case ........................... 405
Electronically Shifted ................... 280
Fluid ............................... 428
472 INDEX