automatic transmission Ram 5500 Chassis Cab 2012 Diesel Supplement

be in the ON position, and the coolant temperature must
be below 180°F (82°C) and ambient temperature below
60°F (16°C).
AUTOMATIC TRANSMISSION — IF EQUIPPED
CAUTION!
Damage to the transmission may occur if the follow-
ing precautions are not observed:
•Shift into PARK only after the vehicle has come to
a complete stop.
•Shift into or out of REVERSE only after the
vehicle has come to a complete stop and the engine
is at idle speed.
•Do not shift between PARK, REVERSE, NEU-
TRAL, or DRIVE into any forward gear when the
engine is above idle speed.(Continued)
CAUTION! (Continued)
•Before shifting into any gear, make sure your foot
is firmly pressing on the brake pedal.
WARNING!
•Unintended movement of a vehicle could injure
those in and near the vehicle. As with all vehicles,
you should never exit a vehicle while the engine is
running. Before exiting a vehicle, apply the park-
ing brake, shift the transmission into PARK, and
remove the key fob. Once the key fob is removed,
the shift lever is locked in the PARK position,
securing the vehicle against unwanted movement.
Furthermore, you should never leave unattended
children inside a vehicle.(Continued)
52 STARTING AND OPERATING

Six-Speed Automatic Transmission – If Equipped
(Ram Truck Only)
The shift lever position display (located in the instrument
panel cluster) indicates the transmission gear range. The
shift lever is mounted on the right side of the steering
column. You must press the brake pedal to move the shift
lever out of the PARK position (refer to “Brake/
Transmission Shift Interlock System” in this section). To
drive, move the shift lever from PARK or NEUTRAL to
the DRIVE position. Pull the shift lever toward you when
shifting into REVERSE or PARK, or when shifting out of
PARK.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).Shifting from DRIVE to PARK or REVERSE should be
done only after the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on the brake
pedal when moving the shift lever between these gears.
The transmission shift lever has only Park, Reverse,
Neutral, and Drive shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (described later). Pressing the ERS (-/+) buttons
while in the DRIVE position will select the highest
available transmission gear, and will display that gear in
the instrument cluster as 6, 5, 4, 3, 2, 1.
Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
PARK
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
54 STARTING AND OPERATING

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have an accident.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can result
in severe transmission damage. Refer to “Recre-
ational Towing” in “Starting And Operating” and
“Towing A Disabled Vehicle” in “What To Do In
Emergencies” for further information.DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
and third gears, direct fourth gear and overdrive fifth and
sixth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
58 STARTING AND OPERATING

You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping the ERS (-) or
(+) switch will change the top available gear.To exit ERS mode, simply press and hold the ERS (+)
switch until “D” is once again displayed in the shift lever
position indicator in the instrument cluster.
Column Shift Lever
4
STARTING AND OPERATING 61

WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing an accident
or personal injury.
Screen Display12 3456D
Actual Gear(s)
Allowed 1 1-2 1-3 1-4 1-5 1-6 1-6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
ERS (-) switch down. The transmission will shift to the
range from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth and sixth gears). The trans-
mission will automatically shift into the Overdrive gear if
the following conditions are present:
•the shift lever is in the DRIVE position,
•the transmission fluid has reached an adequate tem-
perature,
•the engine coolant has reached an adequate tempera-
ture,
•vehicle speed is sufficiently high, and
•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to select TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
62 STARTING AND OPERATING

The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. If the TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
WARNING!
Do not use the “TOW/HAUL” feature when driving
in icy or slippery conditions. The increased engine
braking could cause the rear wheels to slide, and the
vehicle to swing around with the possible loss of
vehicle control, which could cause an accident possi-
bly resulting in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
TOW/HAUL Switch
4
STARTING AND OPERATING 63

NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift to sixth gear, until the
transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (1.6 to 4.8 km) of driving].
Because sixth gear is disabled, and engine speed is
higher when the torque converter clutch is not en-
gaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using the
Electronic Range Select (ERS) feature, when the trans-
mission is sufficiently warm, will demonstrate that the
transmission is able to shift into and out of Overdrive.
•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque converter
will refill within five seconds after starting the engine.
Six-Speed Automatic Transmission – If Equipped
(Chassis Cab Only)
The shift lever position display (located in the instrument
panel cluster) indicates the transmission gear range. The
shift lever is mounted on the right side of the steering
column. You must press the brake pedal to move the shift
lever out of the PARK position (refer to “Brake/
Transmission Shift Interlock System” in this section). To
drive, move the shift lever from PARK or NEUTRAL to
the DRIVE position. Pull the shift lever toward you when
shifting into REVERSE or PARK, or when shifting out of
PARK.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
64 STARTING AND OPERATING

DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
and third gears, direct fourth gear and overdrive fifth and
sixth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.If the transmission operating temperature exceeds nor-
mal operating limits, the powertrain controller will
modify the transmission shift schedule and expand the
range of torque converter clutch engagement. This is
done to prevent transmission damage due to overheat-
ing.
If the transmission becomes extremely hot, the “Trans-
mission Temperature Warning Light” may illuminate and
the transmission may downshift out of Overdrive until
the transmission cools down.
NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
4
STARTING AND OPERATING 69

2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping the ERS (-) or
(+) switch will change the top available gear.
4
STARTING AND OPERATING 71

To exit ERS mode, simply press and hold the ERS (+)
switch until “D” is once again displayed in the shift lever
position indicator in the instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing an accident
or personal injury.
Screen Display12 3456D
Actual Gear(s)
Allowed 1 1-2 1-3 1-4 1-5 1-6 1-6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
ERS (-) switch down. The transmission will shift to the
range from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth and sixth gears). The trans-
mission will automatically shift into the Overdrive gear if
the following conditions are present:
Column Shift Lever
72 STARTING AND OPERATING