automatic transmission Ram 5500 Chassis Cab 2012 User Guide

to operate. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
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Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth and sixth gears). The trans-
mission will automatically shift into the Overdrive gear if
the following conditions are present:
•the shift lever is in the DRIVE position,
•the transmission fluid has reached an adequate tem-
perature,
•the engine coolant (antifreeze) has reached an ad-
equate temperature,
•vehicle speed is sufficiently high, and
•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to select TOW/HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
TOW/HAUL Switch
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The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. If the TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift to sixth gear, until thetransmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (1.6 to 4.8 km) of driving].
Because sixth gear is disabled, and engine speed is
higher when the torque converter clutch is not en-
gaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using the
Electronic Range Select (ERS) feature, when the trans-
mission is sufficiently warm, will demonstrate that the
transmission is able to shift into and out of Overdrive.
•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.5
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NOTE:
•Pausing in transfer case NEUTRAL in vehicles
equipped with an automatic transmission may require
shutting the engine OFF to avoid gear clash while
completing the shift. If difficulty occurs, shift the
transmission into NEUTRAL, hold foot on brake, and
turn the engine OFF. Make shift to the desired mode.
•Shifting into or out of 4L is possible with the vehicle
completely stopped, however difficulty may occur due
to the mating clutch teeth not being properly aligned.
Several attempts may be required for clutch teeth
alignment and shift completion to occur. The preferredmethod is with the vehicle rolling 2 to 3 mph (3 to
5 km/h). Avoid attempting to engage or disengage 4L
with the vehicle moving faster than 2 to 3 mph (3 to
5 km/h).
•Do not attempt to shift into or from 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in the
instrument cluster is used to alert the driver that the front
axle is fully engaged and all four wheels are driving.
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WARNING!
Fluid level should be checked on a level surface and
with the engine off to prevent injury from moving
parts and to ensure accurate fluid level reading. Do
not overfill. Use only manufacturer’s recommended
power steering fluid.
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from all
surfaces. Refer to “Fluids, Lubricants, and Genuine
Parts” in “Maintaining Your Vehicle” for further
information.
PARKING BRAKE
Before leaving the vehicle, make sure that the parking
brake is fully applied, the engine is off and the key fob is
removed from the ignition switch. Also, be certain to
leave an automatic transmission in PARK, or manual
transmission in REVERSE or first gear.The foot operated parking brake is located below the
lower left corner of the instrument panel. To apply the
park brake, firmly push the park brake pedal fully. To
release the parking brake, pull the parking brake release
handle.
Parking Brake Release
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When the parking brake is applied with the ignition
switch ON, the “Brake Warning Light” in the instrument
cluster will illuminate.
NOTE:
•When the parking brake is applied and the automatic
transmission is placed in gear, the “Brake Warning
Light” will flash. If vehicle speed is detected, a chime
will sound to alert the driver. Fully release the parking
brake before attempting to move the vehicle.
•This light only shows that the parking brake is ap-
plied. It does not show the degree of brake application.
When parking on a hill, it is important to turn the front
wheels toward the curb on a downhill grade and away
from the curb on an uphill grade. For vehicles equipped
with an automatic transmission, apply the parking brake
before placing the shift lever in PARK, otherwise the load
on the transmission locking mechanism may make it
difficult to move the shift lever out of PARK.The parking brake should always be applied whenever
the driver is not in the vehicle.
WARNING!
•Never leave children alone in a vehicle. Leaving
unattended children in a vehicle is dangerous for a
number of reasons. A child or others could be
seriously or fatally injured.
•Do not leave the key fob in the vehicle. A child
could operate power windows, other controls, or
move the vehicle.
•Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to brake
failure and a collision.
(Continued)
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WARNING! (Continued)
•Always fully apply the parking brake when leav-
ing your vehicle or it may roll and cause damage or
injury. Also, be certain to leave an automatic
transmission in PARK, a manual transmission in
REVERSE or first gear. Failure to do so may cause
the vehicle to roll and cause damage or injury.
CAUTION!
If the “Brake Warning Light” remains on with the
parking brake released, a brake system malfunction
is indicated. Have the brake system serviced by an
authorized dealer immediately.
BRAKE SYSTEM
If power assist is lost for any reason (for example,
repeated brake applications with the engine off), thebrakes will still function. However, you will experience a
substantial increase in braking effort to stop the vehicle.
If either the front or rear hydraulic system loses normal
braking capability, the remaining system will still func-
tion with some loss of overall braking effectiveness. This
will be evident by increased pedal travel during applica-
tion, greater pedal force required to slow or stop, and
activation of the “Brake Warning Light” and the “ABS
Warning Light” (if equipped) during brake use.
The brake system power assist is provided by a hydro-
boost unit which shares fluid with the power steering
system. You may experience some clicking or hissing
noises from the hydro-boost system during hard braking
conditions.
NOTE:Under cold temperatures, pedal effort will be
higher than normal until the power steering fluid reaches
operating temperature.
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Automatic Transmission
The “DRIVE” range can be selected when towing. How-
ever, if frequent shifting occurs while in this range, select
“TOW/HAUL” mode or select a lower gear using the
Electronic Range Select (ERS) feature.
NOTE:Using “TOW/HAUL” mode or a lower gear
range while operating the vehicle under heavy operating
conditions will improve performance and extend trans-
mission life by reducing excessive shifting and heat build
up. This action will also provide better engine braking.
The automatic transmission fluid and filter should be
changed if you regularly tow a trailer for more than
45 minutes of continuous operation. Refer to “Mainte-
nance Schedule” for the proper maintenance intervals.
NOTE:Check the automatic transmission fluid level
before towing.
Tow/Haul
To reduce potential for automatic transmission overheat-
ing, turn the “TOW/HAUL” feature ON when driving in
hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) feature) on more severe
grades.
Electronic Speed Control – If Equipped

Do not use in hilly terrain or with heavy loads.
When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
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General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer’s instructions.
Keep all snowplow electrical connections and battery
terminals clean and free of corrosion.
When plowing snow, to avoid transmission and drive-
train damage, the following precautions should be ob-
served.
•Operate with transfer case in 4L when plowing small
or congested areas where speeds are not likely to
exceed 15 mph (24 km/h). At higher speeds operate in
4H.
•Vehicles with automatic transmissions should use 4L
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
•Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal before shifting
the transmission.
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RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFF The
GroundTwo-Wheel
Drive ModelsFour-Wheel Drive Models
Flat Tow NONENOT ALLOWEDSee Instructions
•Automatic transmission in PARK
•Manual transmission in gear
(NOT in NEUTRAL)
•Transfer case in NEUTRAL (N)
•Tow in forward direction
Dolly TowFrontNOT ALLOWED NOT ALLOWED
Rear OKNOT ALLOWED
On Trailer ALL OK OK
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