maintenance Ram 5500 Chassis Cab 2012 Workshop Manual

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform
a service job, take your vehicle to a competent
mechanic.
•Failure to properly inspect and maintain your
vehicle could result in a component malfunction
and effect vehicle handling and performance. This
could cause an accident.
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SMAINTENANCE SCHEDULES 473

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
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IF YOU NEED CONSUMER ASSISTANCE 477

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
482 IF YOU NEED CONSUMER ASSISTANCE

Adding Engine Coolant (Antifreeze).......... 423
Adding Fuel........................... 346
Adjustable Pedals....................... 158
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 413
Air Conditioner Maintenance............... 415
Air Conditioning........................ 263
Air Conditioning Controls................. 263
Air Conditioning Refrigerant.............415,416
Air Conditioning System.............263,267,415
Air Conditioning, Operating Tips............ 274
Air Pressure, Tires....................325,336
Airbag................................ 54
Airbag Deployment....................... 61
Airbag Light................... 59,60,63,80,201
Airbag Maintenance....................... 62
Airbag, Side............................ 58
Airbag, Window (Side Curtain)............... 58
Alarm (Security Alarm).................... 18
AlarmLight ........................... 193Alarm System (Security Alarm)............... 18
Alarm, Panic............................ 24
Alterations/Modifications, Vehicle............. 7
Antenna, Satellite Radio................245,257
Anti-Lock Warning Light...............202,314
Anti-Theft Security Alarm (Theft Alarm)........ 18
Anti-Theft System........................ 18
Antifreeze (Engine Coolant)................ 422
Capacities.......................... 453
Disposal........................... 425
Appearance Care........................ 435
Ashtray............................... 169
Assistance Towing....................... 108
Auto Down Power Windows................ 36
Automatic Dimming Mirror................. 87
Automatic Door Locks..................... 31
Automatic Headlights.................... 148
Automatic Temperature Control (ATC)......... 267
486 INDEX

Carbon Monoxide Warning............... 79,345
CargoLight ............................ 152
Cellular Phone........................ 93,262
Center High Mounted Stop Light............ 449
Center Lap Belts......................... 49
Center Seat Storage Compartment............ 176
Certification Label....................... 347
Chart, Tire Sizing........................ 316
Check Engine Light
(Malfunction Indicator Light).............200,407
Checking Your Vehicle For Safety............. 78
Checks, Safety........................... 78
Child Restraint.......................... 65
Child Restraint Tether Anchors............. 69,74
Child Seat............................ 65,71
Cigar Lighter........................... 169
Cleaning
Wheels............................ 437
Climate Control......................... 262Clock .............................225,234
Cold Weather Operation................... 280
Compact Disc (CD) Maintenance............. 262
Compact Spare Tire...................... 331
Compass.............................. 215
Compass Calibration..................... 216
Compass Variance....................... 217
Computer, Trip/Travel.................... 213
Connector
UCI .............................. 249
Universal Consumer Interface (UCI)....... 249
Console, Overhead....................... 163
Contract, Service........................ 479
Coolant Pressure Cap (Radiator Cap).......... 424
Cooling System......................... 421
Adding Coolant (Antifreeze)............. 423
Coolant Capacity..................... 453
Coolant Level....................421,425
Disposal of Used Coolant............... 425
488 INDEX

Emergency, In Case of
Freeing Vehicle When Stuck............. 396
Hazard Warning Flasher............... 380
Jump Starting....................... 392
Tow Hooks......................... 397
Emission Control System Maintenance......... 407
Engine............................... 405
Air Cleaner......................... 413
Block Heater........................ 281
Break-In Recommendations.............. 78
Compartment Identification............. 405
Coolant (Antifreeze).................. 454
Exhaust Gas Caution................ 79,345
Flooded, Starting..................... 280
Jump Starting....................... 392
Oil ............................410,454
Oil Filler Cap....................... 412
Oil Selection........................ 411
Oil Synthetic........................ 412Temperature Gauge................... 190
Enhanced Accident Response Feature.......... 61
Entry System, Illuminated.................. 20
Event Data Recorder...................... 64
Exhaust Gas Caution................... 79,345
Exhaust System....................... 79,419
Exterior Lighting........................ 148
Exterior Lights.......................... 82
Filters
Air Cleaner......................... 413
Engine Fuel........................ 454
Engine Oil.......................412,454
Engine Oil Disposal................... 412
Flashers
Turn Signal.................... 82,153,190
Flat Tire Stowage........................ 392
Flooded Engine Starting................... 280
Fluid Capacities......................... 453
490 INDEX

Power Door......................... 30
Lower Anchors and Tether for CHildren
(LATCH).............................. 69
Lubrication, Body....................... 417
Lug Nuts...........................386,388
Maintenance Free Battery.................. 414
Maintenance Procedures................... 409
Maintenance Schedule.................... 458
Malfunction Indicator Light (Check Engine)..... 407
Manual Transmission
Fluid Level Check.................... 431
Lubricant Selection................... 455
Manual, Service......................... 481
Memory Seat........................... 141
Mini-Trip Computer...................... 213
Mirrors ................................ 87
Automatic Dimming................... 87
Electric Powered...................... 90Heated............................. 91
Memory........................... 141
Outside............................ 88
Rearview........................... 87
TrailerTowing ....................... 92
Modifications/Alterations, Vehicle............. 7
Mopar Parts.........................408,480
Multi-Function Control Lever............... 153
New Vehicle Break-In Period................ 78
Occupant Restraints................... 39,58,61
Occupant Restraints (Sedan)................. 58
Octane Rating, Gasoline (Fuel).............. 341
Odometer..........................193,194
Trip ...........................193,194
Oil Change Indicator..................196,212
Oil Change Indicator, Reset..............196,212
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INDEX 495

Restraints, Occupant...................... 39
Rotation, Tires.......................... 339
Safety Checks Inside Vehicle................. 80
Safety Checks Outside Vehicle............... 82
Safety Defects, Reporting.................. 480
Safety Information, Tire................... 315
Safety Tips............................. 78
Safety, Exhaust Gas....................... 79
Satellite Radio (Uconnect™ studios)........... 256
Satellite Radio Antenna.................245,257
Schedule, Maintenance.................... 458
Seat Belt Maintenance.................... 440
Seat Belt Reminder....................... 52
Seat Belts.......................... 39,40,80
Adjustable Upper Shoulder Anchorage...... 49
And Pregnant Women.................. 53
Child Restraint..................... 65,68
Extender........................... 53Front Seat.......................... 40
Inspection.......................... 80
Reminder.......................... 203
Seats..............................129,141
Adjustment......................... 129
Child .............................. 68
Heated............................ 133
Memory........................... 141
Power............................ 129
Reclining .......................... 138
Security Alarm (Theft Alarm)................ 18
Selection of Coolant (Antifreeze)..........422,454
Sentry Key (Immobilizer)................... 16
Sentry Key Programming................... 18
Sentry Key Replacement................... 17
Service Assistance....................... 477
Service Contract......................... 479
Service Manuals........................ 481
SettingtheClock .....................225,234
498 INDEX

Tow Hooks, Emergency................... 397
Towing ............................350,399
24-Hour Towing Assistance............. 108
Disabled Vehicle..................... 399
Guide ............................. 354
Recreational........................ 368
Weight ............................ 354
Towing Assistance....................... 108
Traction.............................. 305
TrailerTowing .......................... 350
Cooling System Tips.................. 364
Hitches............................ 353
Minimum Requirements................ 355
Mirrors ............................ 92
Trailer and Tongue Weight.............. 354
Wiring ............................ 362
TrailerTowingGuide ..................... 354
TrailerWeight .......................... 354Transfer Case........................... 431
ElectronicallyShifted .................. 298
Fluid ............................. 455
Transmission
Automatic.......................284,432
Fluid ............................. 455
Maintenance........................ 432
Shifting ........................... 282
Transmitter Battery Service
(Remote Keyless Entry).................... 25
Transmitter Programming
(Remote Keyless Entry).................... 20
Transmitter, Remote Keyless Entry (RKE)........ 20
Tread Wear Indicators.................... 333
Trip Odometer.......................193,194
Turn Signals......................153,190,447
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INDEX 501