Ram 5500 Chassis Cab 2014 Owner's Manual

In Mexico Contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
9
IF YOU NEED CONSUMER ASSISTANCE 519

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
520 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other infor-
mation about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 521

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
522 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
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IF YOU NEED CONSUMER ASSISTANCE 523

WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal MotorVehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.
WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
524 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

Adding Engine Coolant (Antifreeze)............463
Adding Fuel ............................ .385
Additives, Fuel .......................... .383
Adjustable Pedals ........................ .166
Airbag ..................................64
Airbag Deployment ........................70
Airbag Light .............................68
Airbag Maintenance ........................71
Airbag, Side ..............................67
Airbag, Window (Side Curtain) ................67
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .454
Air Conditioner Maintenance .................456
Air Conditioning ......................... .269
Air Conditioning Controls ...................269
Air Conditioning, Operating Tips ..............288
Air Conditioning Refrigerant .................456
Air Conditioning System ....................269
Air Pressure, Tires ........................ .357
Alarm Light ............................ .205Alarm, Panic
.............................27
Alarm (Security Alarm) ......................21
Alarm System (Security Alarm) ................21
Alterations/Modifications, Vehicle ...............7
Antifreeze (Engine Coolant) ..................462
Capacities ........................... .503
Disposal ............................. .466
Anti-Lock Brake System (ABS) ................333
Anti-Lock Warning Light ....................200
Appearance Care ........................ .477
Ashtray ............................... .180
Auto Down Power Windows ..................45
Automatic Door Locks ......................37
Automatic Headlights ..................... .151
Automatic High Beams .....................153
Automatic Transmission ....................474
Adding Fluid ......................... .476
Fluid and Filter Changes ..................477
Fluid Level Check ...................... .475
526 INDEX

Fluid Type........................... .474
Shifting ............................. .300
Special Additives ...................... .474
Axle Fluid ............................. .471
Axle Lubrication (Axle Fluid) .................471
Battery ................................ .455
Keyless Transmitter Replacement (RKE) ........28
Belts, Seat ...............................50
Body Builders Guide ........................6
Body Mechanism Lubrication .................457
B-Pillar Location ......................... .351
Brake Control System, Electronic ..............333
Brake Fluid ............................ .469
Brake System ........................... .330
Anti-Lock (ABS) ....................... .331
Fluid Check .......................... .469
Master Cylinder ....................... .469
Parking ............................. .328Warning Light
........................ .202
Brake/Transmission Interlock .................300
Bulb Replacement ........................ .496
Bulbs, Light .............................114
Cab Top Clearance Lights ...................501
Capacities, Antifreeze (Engine Coolant) ..........503
Capacities, Fluid ......................... .503
Caps, Filler Oil (Engine) .......................... .453
Power Steering ........................ .327
Radiator (Coolant Pressure) ................465
Carbon Monoxide Warning ..................110
Cargo Light ............................ .159
Car Washes ............................ .478
Cellular Phone .......................... .268
Center High Mounted Stop Light ..............499
Center Lap Belts ...........................59
Center Seat Storage Compartment .............187
10
INDEX 527

Certification Label........................ .387
Chart, Tire Sizing ........................ .345
Check Engine Light (Malfunction Indicator Light) . .200
Checking Your Vehicle For Safety ..............110
Checks, Safety ............................110
Child Restraint ............................74
Child Restraints Child Seat Installation .....................98
Lower Anchors And Tethers For Children .......82
Cigar Lighter ........................... .180
Clean Air Gasoline ....................... .381
Cleaning Wheels .............................. .480
Climate Control ......................... .268
Cold Weather Operation ....................295
Compact Disc (CD) Maintenance ..............267
Compact Spare Tire ....................... .362
Console, Overhead ....................... .174
Contract, Service ......................... .519Coolant Pressure Cap (Radiator Cap)
...........465
Cooling System .......................... .461
Adding Coolant (Antifreeze) ...............463
Coolant Capacity ...................... .503
Coolant Level ......................... .461
Disposal of Used Coolant .................466
Drain, Flush, and Refill ...................462
Inspection ........................... .466
Points to Remember .....................468
Pressure Cap ......................... .465
Radiator Cap ......................... .465
Selection of Coolant (Antifreeze) .............462
Corrosion Protection ...................... .477
Cupholders ............................ .182
Customer Assistance ...................... .517
Data Recorder, Event .......................73
Daytime Running Lights ....................152
Dealer Service ........................... .449
528 INDEX