tow Ram 5500 Chassis Cab 2014 Manual Online

EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle.
Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.
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WHAT TO DO IN EMERGENCIES 437

5. Insert a screwdriver or similar tool into the access port(ringed circle) on the bottom of the steering column,
and push and hold the override release lever up.
6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service. If the trans-
mission and drivetrain are operable, disabled vehicles
may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.
Shift Lever Override Access Port
438 WHAT TO DO IN EMERGENCIES

Towing
Condition Wheels
OFF the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Auto Transmission in PARK
• Manual Transmission in gear ( NOT
NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
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WHAT TO DO IN EMERGENCIES 439

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the vehicle’s Key Fob is unavailable or the vehicle’s
battery is discharged, see “Shift Lever Override” in this
section for instructions on shifting the automatic trans-
mission out of PARK for towing.
CAUTION!
Do not use sling type equipment when towing.
When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed. If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be towed (with the rear
wheels on the ground) under the following conditions:
•
The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed,
or with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels on the
ground.
440 WHAT TO DO IN EMERGENCIES

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle raised and
the opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer
case is operable, the vehicle may be towed (in the
forward direction, with ALLwheels on the ground), IF
the transfer case is in NEUTRAL (N) and the transmis-
sion is in PARK(for automatic transmissions) or in gear
(NOT in NEUTRAL, for manual transmissions). Refer to “Recreational Towing” in “Starting And Operating” for
further information and detailed instructions.
CAUTION!
•
Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission and/or
transfer case damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
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WHAT TO DO IN EMERGENCIES 441

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines
that the fuel filler cap is loose, improperly
installed, or damaged, a loose gascap indicator
will display in the EVIC telltale display area.
Refer to “Electronic Vehicle Information Center (EVIC) in7
MAINTAINING YOUR VEHICLE 447

Operation of the wipers on dry glass for long periods
may cause deterioration of the wiper blades. Always use
washer fluid when using the wipers to remove salt or dirt
from a dry windshield.
Avoid using the wiper blades to remove frost or ice from
the windshield. Keep the blade rubber out of contact with
petroleum products such as engine oil, gasoline, etc.
NOTE:Life expectancy of wiper blades varies depend-
ing on geographical area and frequency of use. Poor
performance of blades may be present with chattering,
marks, water lines or wet spots. If any of these conditions
are present, clean the wiper blades or replace as neces-
sary.
Adding Washer Fluid
The fluid reservoir is located under the hood and should
be checked for fluid level at regular intervals. Fill the reservoir with windshield washer solvent only (not ra-
diator antifreeze). When refilling the washer fluid reser-
voir, take some washer fluid and apply it to a cloth or
towel and wipe the wiper blades clean. This will help
blade performance.
To prevent freeze-up of your windshield washer system
in cold weather, select a solution or mixture that meets or
exceeds the temperature range of your climate. This
rating information can be found on most washer fluid
containers.
WARNING!
Commercially available windshield washer solvents
are flammable. They could ignite and burn you. Care
must be exercised when filling or working around
the washer solution.
After the engine has warmed up, operate the defroster for
a few minutes to reduce the possibility of smearing or
458 MAINTAINING YOUR VEHICLE

To minimize the possibility of catalytic converter damage:
•Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
Cooling System
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If
(Continued)
WARNING! (Continued)
you see or hear steam coming from under the hood,
do not open the hood until the radiator has had time
to cool. Never try to open a cooling system pressure
cap when the radiator is hot.
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where
applicable). If the engine coolant (antifreeze) is dirty or
rusty in appearance, the system should be drained,
flushed and refilled with fresh coolant. Check the front of
the A/C condenser (if equipped) or radiator for any
accumulation of bugs, leaves, etc. If dirty, clean by gently
spraying water from a garden hose vertically down the
face of the A/C condenser (if equipped) or the back of the
radiator core.
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MAINTAINING YOUR VEHICLE 461

Wheel And Wheel Trim Care
•All wheels and wheel trim, especially aluminum and
chrome plated wheels, should be cleaned regularly
with a mild soap and water to prevent corrosion.
• To remove heavy soil and/or excessive brake dust, use
MOPAR® Wheel Cleaner.
NOTE: If your vehicle is equipped with Dark Vapor
Chrome wheels DO NOT USE wheel cleaners, abrasives
or polishing compounds. They will permanently damage
this finish and such damage is not covered by the New
Vehicle Limited Warranty. USE ONLY MILD SOAP AND
WATER WITH A SOFT CLOTH. Used on a regular basis
this is all that is required to maintain this finish.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
or metal polishes. Do not use oven cleaner. These
products may damage the wheel’s protective finish.
Avoid automatic car washes that use acidic solutions
or harsh brushes that may damage the wheel’s pro-
tective finish. Only MOPAR® Wheel Cleaner or
equivalent is recommended.
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the following man-
ner:
• Remove as much of the stain as possible by blotting
with a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.
480 MAINTAINING YOUR VEHICLE

•For tough stains, apply MOPAR® Total Clean, or a
mild soap solution to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap residue.
• For grease stains, apply MOPAR® Multi-Purpose
Cleaner to a clean, damp cloth and remove stain. Use
a fresh, damp towel to remove soap residue.
• Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Interior Care
Use MOPAR® Total Clean to clean fabric upholstery and
carpeting.
Use MOPAR® Total Clean to clean vinyl upholstery.
MOPAR® Total Clean is specifically recommended for
leather upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can act as an abrasive and damage the leather upholstery
and should be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft cloth
and MOPAR® Total Clean. Care should be taken to avoid
soaking your leather upholstery with any liquid. Please
do not use polishes, oils, cleaning fluids, solvents, deter-
gents, or ammonia-based cleaners to clean your leather
upholstery. Application of a leather conditioner is not
required to maintain the original condition.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in
closed areas they may cause respiratory harm.
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MAINTAINING YOUR VEHICLE 481