transmission Ram 5500 Chassis Cab 2017 Service Manual

WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL position without first fully engaging the park-
ing brake. The transfer case NEUTRAL position disen-
gages both the front and rear drive shafts from the
powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
Two-Wheel Drive High Range (2H)
Rear-Wheel Drive High Range — This range is for normal
street and highway driving on dry hard surfaced roads.
Four-Wheel Drive High Range (4H)
Four-Wheel Drive High Range — This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction for
loose, slippery road surfaces only.
Neutral (N)
Neutral — This range disengages the front and rear
driveshafts from the powertrain. To be used for flat towingbehind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
Four-Wheel Drive Low Range (4L)
Four-Wheel Drive Low Range — This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction and
maximum pulling power for loose, slippery road surfaces
only. Do not exceed 25 mph (40 km/h).
CAUTION!
Do not use 4L (Low) range when operating the vehicle
on dry pavement. Driveline hardware damage can
result.
Shifting Procedure — Manually Shifted Transfer
Case
2H To 4H
Shifting between 2H and 4H can be made with the vehicle
stopped or in motion. If the vehicle is in motion, shifts can
be made up to 55 mph (88 km/h). With the vehicle in
motion, the transfer case will engage/disengage faster if
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you momentarily release the accelerator pedal after com-
pleting the shift. Apply a constant force when shifting the
transfer case lever.
2H Or 4H To 4L
NOTE:When shifting into or out of 4L some gear noise
may be heard. This noise is normal and is not detrimental
to the vehicle or occupants.
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h), shift
the transmission into NEUTRAL. While the vehicle is
coasting at 2 to 3 mph (3 to 5 km/h), shift the transfer case
lever firmly to the desired position. Do not pause in
transfer case NEUTRAL.
NOTE:
• Pausing in transfer case NEUTRAL in vehicles equipped
with an automatic transmission may require shutting the
engine OFF to avoid gear clash while completing the
shift. If difficulty occurs, shift the transmission into
NEUTRAL, hold your foot on the brake, and turn the
engine OFF. Complete the range shift to the desired
mode. •
Shifting into or out of 4L is possible with the vehicle
completely stopped, however difficulty may occur due
to the mating clutch teeth not being properly aligned.
Several attempts may be required for clutch teeth align-
ment and shift completion to occur. The preferred
method is with the vehicle rolling 2 to 3 mph (3 to
5 km/h). Avoid attempting to engage or disengage 4L
with the vehicle moving faster than 2 to 3 mph (3 to
5 km/h).
• Do not attempt to shift into or out of 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in the instru-
ment cluster is used to alert the driver that the front axle is
fully engaged and all four wheels are driving.
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STARTING AND OPERATING 341

WARNING!(Continued)
powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous posi-
tion will remain ON and the newly selected position
indicator light will continue to flash until all the require-
ments for the selected position have been met. To retry a
shift: return the control switch back to the original
position, make certain all shift requirements have been
met, wait five seconds and try the shift again.
• If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift. When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
2WD To 4WD LOCK
Rotate the 4WD control switch to the desired position.
Shifts between 2WD and 4WD LOCK can be done with the
vehicle stopped or in motion. With the vehicle in motion,
the transfer case will engage/disengage faster if you mo-
mentarily release the accelerator pedal after turning the
control switch. If the vehicle is stopped, the ignition switch
must be in the ON position with the engine either running
or off. This shift cannot be completed if the ignition switch
is in the ACC position.
NOTE: The four-wheel drive system will not allow shifts
between 2WD/4WD LOCK if the front and/or rear wheels
are spinning (no traction). In this situation, the selected
position indicator light will flash and the original position
indicator light will remain ON. At this time, reduce speed
and stop spinning the wheels to complete the shift.
2WD Or 4WD LOCK To 4WD LOW
NOTE: When shifting into or out of 4WD LOW some gear
noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.5
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Shifting can be performed with the vehicle rolling 2 to
3 mph (3 to 5 km/h) or completely stopped. You can use
either of the following procedures:
Preferred Procedure
1. With the engine running, slow the vehicle to 2 to 3 mph(3 to 5 km/h).
2. Shift the transmission into NEUTRAL.
3. While still rolling, rotate the transfer case control switch to the desired position.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear.
Alternate Procedure
1. Bring the vehicle to a complete stop.
2. With the ignition switch in the ON position and the engine running, shift the transmission into NEUTRAL.
3. Rotate the transfer case control switch to the desired position.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear. NOTE:
•
If Steps 1 or 2 of either the Preferred or Alternate
Procedure are not satisfied prior to attempting the shift,
then the desired position indicator light will flash con-
tinuously while the original position indicator light is
ON, until all requirements have been met.
• The ignition switch must be in the ON position for a
shift to take place and for the position indicator lights to
be operable. If the ignition switch is not in the ON
position, the shift will not take place and no position
indicator lights will be on or flashing.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional traction on
snow, ice, mud, sand and gravel, particularly when there is
a difference between the traction characteristics of the
surface under the right and left rear wheels. During normal
driving and cornering, the limited-slip unit performs simi-
larly to a conventional differential. On slippery surfaces,
however, the differential delivers more of the driving effort
to the rear wheel having the better traction.
The limited-slip differential is especially helpful during
slippery driving conditions. With both rear wheels on a
slippery surface, a slight application of the accelerator will
346 STARTING AND OPERATING

CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
Power Steering Fluid Check
Checking the power steering fluid level at a defined service
interval is not required. The fluid should only be checked
if a leak is suspected, abnormal noises are apparent,
and/or the system is not functioning as anticipated. Coor-
dinate inspection efforts through an authorized dealer.
CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power steer-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
WARNING!
Fluid level should be checked on a level surface and
with the engine off to prevent injury from moving
parts and to ensure accurate fluid level reading. Do not
overfill. Use only manufacturer’s recommended power
steering fluid.
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from all
surfaces. Refer to “Fluids And Lubricants” in “Servicing
And Maintenance” for further information.
PARKING BRAKE
Before leaving the vehicle, make sure that the parking
brake is fully applied, the engine is off and the key fob is
removed from the ignition switch. Also, be certain to leave
an automatic transmission in PARK, or manual transmis-
sion in REVERSE or first gear.
The foot operated parking brake is located below the lower
left corner of the instrument panel. To apply the parking
brake, firmly push the parking brake pedal fully. To release
the parking brake, pull the parking brake release handle.
350 STARTING AND OPERATING

When the parking brake is applied with the ignition switch
ON, the “Brake Warning Light” in the instrument cluster
will illuminate.
NOTE:
•When the parking brake is applied and the automatic
transmission is placed in gear, the “Brake Warning
Light” will flash. If vehicle speed is detected, a chime
will sound to alert the driver. Fully release the parking
brake before attempting to move the vehicle.
• This light only shows that the parking brake is applied.
It does not show the degree of brake application. When parking on a hill, it is important to turn the front
wheels toward the curb on a downhill grade and away
from the curb on an uphill grade. For vehicles equipped
with an automatic transmission, apply the parking brake
before placing the gear selector in PARK, otherwise the
load on the transmission locking mechanism may make it
difficult to move the gear selector out of PARK.
The parking brake should always be applied whenever the
driver is not in the vehicle.
WARNING!
•Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
(Continued)
Parking Brake Release
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WARNING!(Continued)
•Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle or it may roll and cause damage or
injury. Also, be certain to leave an automatic trans-
mission in PARK, a manual transmission in RE-
VERSE or first gear. Failure to do so may cause the
vehicle to roll and cause damage or injury.
CAUTION!
If the “Brake Warning Light” remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
BRAKE SYSTEM
If power assist is lost for any reason (for example, repeated
brake applications with the engine off), the brakes will still
function. However, you will experience a substantial in-
crease in braking effort to stop the vehicle. If either the front or rear hydraulic system loses normal
braking capability, the remaining system will still function
with some loss of overall braking effectiveness. This will be
evident by increased pedal travel during application,
greater pedal force required to slow or stop, and activation
of the “Brake Warning Light” and the “ABS Warning
Light” (if equipped) during brake use.
The brake system power assist is provided by a hydro-
boost unit which shares fluid with the power steering
system. You may experience some clicking or hissing
noises from the hydro-boost system during hard braking
conditions.
NOTE:
Under cold temperatures, pedal effort will be
higher than normal until the power steering fluid reaches
operating temperature.
Hydraulic Brake Assist
The brake system power assist is provided by a hydro-
boost unit which shares fluid with the power steering
system. You may experience some clicking or hissing
noises from the hydro-boost system during hard braking
conditions.
352 STARTING AND OPERATING

•Park brake must be off.
• Driver door must be closed.
• The vehicle must be on a sufficient grade.
• The gear selection must match vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear; vehicle
backing uphill is in REVERSE gear).
• HSA will work in REVERSE gear and all forward gears.
The system will not activate if the transmission is in
PARK or NEUTRAL. For vehicles equipped with a
manual transmission, if the clutch is pressed, HSA will
remain active.
WARNING!
There may be situations where the Hill Start Assist
(HSA) will not activate and slight rolling may occur,
such as on minor hills or with a loaded vehicle, or
while pulling a trailer. HSA is not a substitute for
active driving involvement. It is always the driver ’s
responsibility to be attentive to distance to other ve-
hicles, people, and objects, and most importantly brake
operation to ensure safe operation of the vehicle under
all road conditions. Your complete attention is always
(Continued)
WARNING! (Continued)
required while driving to maintain safe control of your
vehicle. Failure to follow these warnings can result in
a collision or serious personal injury.
Towing With HSA
HSA will also provide assistance to mitigate roll back while
towing a trailer.
WARNING!
•If you use a trailer brake controller with your trailer,
the trailer brakes may be activated and deactivated
with the brake switch. If so, there may not be enough
brake pressure to hold both the vehicle and the
trailer on a hill when the brake pedal is released. In
order to avoid rolling down an incline while resum-
ing acceleration, manually activate the trailer brake
or apply more vehicle brake pressure prior to releas-
ing the brake pedal.
• HSA is not a parking brake. Always apply the
parking brake fully when leaving your vehicle. Also,
be certain to leave the transmission in PARK.
(Continued)
356 STARTING AND OPERATING

WARNING!(Continued)
•Failure to follow these warnings may cause the
vehicle to roll down the incline and could collide
with another vehicle, object or person, and cause
serious or fatal injury. Always remember to use the
parking brake while parking on a hill and that the
driver is responsible for braking the vehicle.
Disabling And Enabling HSA
This feature can be turned on or turned off. To change the
current setting, proceed as follows:
• For vehicles equipped with the instrument cluster dis-
play, refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further informa-
tion.
• If disabling HSA using Uconnect Settings, refer to
“Uconnect Settings” in “Understanding Your Instrument
Panel” for further information.
For vehicles not equipped with the instrument cluster
display, perform the following steps:
1. Center the steering wheel (front wheels pointing straight forward). 2. Shift the transmission into PARK.
3. Apply the parking brake.
4. Start the engine.
5. Rotate the steering wheel slightly more than one-half
turn to the left.
6. Push the “ESC Off” button located in the lower switch bank below the climate control four times within twenty
seconds. The “ESC Off Indicator Light” should turn on
and turn off two times.
7. Rotate the steering wheel back to center and then an additional slighty more than one-half turn to the right.
8. Turn the ignition switch to the OFF position and then back to the ON position. If the sequence was completed
properly, the “ESC Off Indicator Light” will blink sev-
eral times to confirm HSA is disabled.
9. Repeat these steps if you want to return this feature to its previous setting.
Traction Control System (TCS)
This system monitors the amount of wheel spin of each of
the driven wheels. If wheel spin is detected, the TCS may
apply brake pressure to the spinning wheel(s) and/or
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Enabling HDC
HDC is enabled by pushing the HDC switch, but the
following conditions must also be met to enable HDC:
•Driveline is in 4WD Low Range
• Vehicle speed is below 5 mph (8 km/h).
• Parking brake is released.
• Driver door is closed.
Activating HDC
Once HDC is enabled, it will activate automatically if
driven down a grade of sufficient magnitude. The set speed
for HDC is selectable by the driver, and can be adjusted by
using the gear shift +/-. The following summarizes the
HDC set speeds:
HDC Target Set Speeds
• P = No set speed. HDC may be enabled but will not
activate
• R = 0.6 mph (1 km/h)
• N = 1.2 mph (2 km/h)
• D = 0.6 mph (1 km/h) •
1st = 0.6 mph (1 km/h)
• 2nd = 1.2 mph (2 km/h)
• 3rd = 1.8 mph (3 km/h)
• 4th = 2.5 mph (4 km/h)
• 5th = 3.1 mph (5 km/h)
• 6th = 3.7 mph (6 km/h)
• 7th = 4.3 mph (7 km/h)
• 8th = 5.0 mph (8 km/h)
• 9th = 5.6 mph (9 km/h) – If Equipped
NOTE: During HDC, the +/- shifter input is used for HDC
target speed selection but will not affect the gear chosen by
the transmission. When actively controlling HDC, the
transmission will shift appropriately for the driver-selected
set speed and corresponding driving conditions.
Driver Override
The driver may override HDC activation with throttle or
brake application at anytime.
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