transmission Ram 5500 Chassis Cab 2017 Repair Manual

4500/5500 Models
These vehicles do not come equipped with a jack.
NOTE:Jacking and tire changing on 4500/5500 models
should be performed by an authorized dealer, or knowl-
edgeable service personnel with the appropriate heavy
duty equipment, like a tire service company.
Preparations For Jacking
1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Set the parking brake.
4. Place the gear selector into PARK (automatic transmis- sion) or REVERSE (manual transmission). On 4-Wheel
drive vehicles, shift the transfer case to the “4L” posi-
tion. 5. Turn OFF the ignition.
6. Block both the front and rear of the wheel diagonally
opposite of the jacking position. For ex-
ample, if changing the right front tire, block
the left rear wheel.
NOTE: Passengers should not remain in the vehicle when
the vehicle is being jacked.
Jacking Instructions
Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
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430 WHAT TO DO IN EMERGENCIES

WARNING!(Continued)
•Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
1. If equipped, remove the spare wheel, jack, and tools from storage.
2. Using the wheel wrench, loosen, but do not remove, the wheel nuts by turning them counterclockwise one turn
while the wheel is still on the ground.
Jack Warning Label
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WHAT TO DO IN EMERGENCIES 431

CAUTION!(Continued)
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Next, shift back and forth between DRIVE and
REVERSE (with automatic transmission) or 2nd gear and
REVERSE (with manual transmission) while gently press-
ing the accelerator. Use the least amount of accelerator
pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
(Continued)
CAUTION!(Continued)
cycles. This will minimize overheating and reduce the
risk of clutch or transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Starting And Operating” for further information. Once
the vehicle has been freed, push the ESC Offswitch again
to restore ESC Onmode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
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WHAT TO DO IN EMERGENCIES 439

CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE/2nd gear and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
440 WHAT TO DO IN EMERGENCIES

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles mayalso be towed as described under “Recreational Towing” in
the “Starting and Operating” section.
Towing
Condition Wheels
OFF the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Auto Transmission in PARK
• Manual Transmission in gear ( NOT
NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
442 WHAT TO DO IN EMERGENCIES

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h). •
The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
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WHAT TO DO IN EMERGENCIES 443

direction, withALLwheels on the ground), IFthe transfer
case is in NEUTRAL (N) and the transmission is in PARK
(for automatic transmissions) or in gear (NOT in NEU-
TRAL, for manual transmissions). Refer to “Recreational
Towing” in “Starting And Operating” for further informa-
tion and detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System. Please refer to “Supplemental Restraint System (SRS) —
Air Bags” in “Occupant Restraints” for further information
on the Enhanced Accident Response System (EARS) func-
tion.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
Please refer to “Supplemental Restraint System (SRS) —
Air Bags” in “Occupant Restraints” for further information
on the Event Data Recorder (EDR).
444 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 6.4L ...........447
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .448
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .448
▫ Loose Fuel Filler Cap Message .............449
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .449
 REPLACEMENT PARTS ...................450
 DEALER SERVICE ...................... .451
 MAINTENANCE PROCEDURES .............451
▫ Engine Oil .......................... .452
▫ Engine Oil Filter ...................... .454
▫ Engine Air Cleaner Filter .................454
▫ Accessory Drive Belt Inspection ............456
▫ Maintenance-Free Battery .................457 ▫
Air Conditioner Maintenance ..............458
▫ Front Prop Shaft Lubrication — Four-Wheel Drive
Models ............................. .464
▫ Body Lubrication ..................... .465
▫ Windshield Wiper Blades .................466
▫ Adding Washer Fluid ...................469
▫ Exhaust System ....................... .469
▫ Cooling System ....................... .471
▫ Brake System ........................ .475
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level .............................. .477
▫ Transfer Case ........................ .478
▫ Automatic Transmission — If Equipped ......478
▫ Appearance Care And Protection From
Corrosion ........................... .481
7

ENGINE COMPARTMENT — 6.4L
1 — Coolant Pressure Bottle6 — Battery
2 — Transmission Dipstick 7 — Power Distribution Center (Fuses)
3 — Engine Oil Fill 8 — Washer Solvent
4 — Engine Oil Dipstick 9 — Power Steering Fluid Reservoir
5 — Brake Fluid Reservoir 10 — Air Cleaner Filter
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MAINTAINING YOUR VEHICLE 447

use of non-MOPAR parts for maintenance and repairs will
not be covered by the New Vehicle Limited Warranty.
DEALER SERVICE
Your authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE:Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
MAINTENANCE PROCEDURES
The pages that follow contain the requiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
• Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, or air conditioning. Such damage is not
covered by the New Vehicle Limited Warranty. If a
(Continued)
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MAINTAINING YOUR VEHICLE 451