engine Ram 5500 Chassis Cab 2017 Owner's Manual

INTRODUCTION
Congratulations on selecting your new FCA US LLC ve-
hicle. Be assured that it represents precision workmanship,
distinctive styling, and high quality.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to read
these publications carefully. Following the instructions and
recommendations in this manual will help assure safe and
enjoyable operation of your vehicle.
If applicable, refer to the Diesel Supplement for diesel
related information.
NOTE: After reviewing the owner information, it should
be stored in the vehicle for convenient referencing and
remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the symbols
that may be used on your vehicle or throughout this
Owner’s Manual:
4 INTRODUCTION

▫To Enter Remote Start Mode ................29
▫ To Exit Remote Start Mode Without Driving The
Vehicle ...............................29
▫ To Exit Remote Start Mode And Drive The
Vehicle ...............................29
▫ Remote Start Comfort Systems — If Equipped . . .29
▫ General Information .....................30
 DOOR LOCKS ..........................30
▫ Manual Door Locks ......................30
▫ Power Door Locks — If Equipped ...........32
▫ Child-Protection Door Lock ................33
 KEYLESS ENTER-N-GO — PASSIVE ENTRY .....34
▫ General Information .....................37
 WINDOWS .............................37
▫ Power Windows — If Equipped .............37
▫ Wind Buffeting .........................40 
OCCUPANT RESTRAINT SYSTEMS ...........40
▫ Occupant Restraint Systems Features .........40
▫ Important Safety Precautions ...............40
▫ Seat Belt Systems .......................41
▫ Supplemental Restraint System (SRS) ..........54
▫ Child Restraints ........................70
▫ Transporting Pets .......................93
 ENGINE BREAK-IN RECOMMENDATIONS .....93
▫ Diesel Engine ..........................94
 SAFETY TIPS ...........................95
▫ Transporting Passengers ...................95
▫ Exhaust Gas ...........................95
▫ Safety Checks You Should Make Inside The
Vehicle ...............................96
▫ Periodic Safety Checks You Should Make Outside
The Vehicle ...........................98
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Keyless Push Button Ignition — If Equipped
This feature allows the driver to operate the ignition switch
with the push of a button as long as the Remote Keyless
Entry key fob is in the passenger compartment.
The Keyless Push Button Ignition has four operating
positions; three of which are labeled and will illuminate
when in position. The three positions are OFF, ACC, and
ON/RUN. The fourth position is START, during start RUN
will illuminate.
NOTE:In case the ignition switch does not change with
the push of a button, the key fob may have a low or dead
battery. In this situation, a back up method can be used to
operate the ignition switch. Put the nose side (side opposite
of the emergency key) of the key fob against the ENGINE
START/STOP button, with your foot applied on the brake
pedal, and push to operate the ignition switch.
Keyless Push Button Ignition
1—OFF
2 — ACC (ACCESSORY)
3 — ON/RUN
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:
•Keyed Ignition systems will chime in OFF or ACC
when the driver door is open.
• “Keyless Ignition systems will chime in ACC or RUN
when the driver door is open.
• The Instrument Cluster Display will display “Key In
Ignition.”
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses a key fob, an Ignition Node Module,
Keyless Push Button Ignition and a RF receiver to prevent
unauthorized vehicle operation. Therefore, only key fobs
that are programmed to the vehicle can be used to start and
operate the vehicle. The system will not allow the engine to
crank if an invalid key fob is used to start and operate the
vehicle. The system will shut the engine off in two seconds
if an invalid key fob is used to start the engine.
NOTE: A key fob that has not been programmed is also
considered an invalid key.
During normal operation, after placing the keyless ignition
in the ON/RUN position, the Vehicle Security Light will
turn on for three seconds for a bulb check. If the light
remains on after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light begins
to flash after the bulb check, it indicates that someone used
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

an invalid key fob to try to start the engine. Either of these
conditions will result in the engine being shut off after two
seconds.
If the Vehicle Security Light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Key Fobs
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
Customer Key Fob Programming
Programming key fobs may be performed at an authorized
dealer.
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

3. Remove the battery by turning the back cover over(battery facing downward) and tapping it lightly on a
solid surface such as a table or similar, then replace the
battery. When replacing the battery, match the + sign on
the battery to the + sign on the inside of the battery clip,
located on the back cover. Avoid touching the new
battery with your fingers. Skin oils may cause battery
deterioration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together, reposition and secure the screw as shown in
step #2 for removal.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
REMOTE STARTING SYSTEM — IF EQUIPPED
This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range of
approximately 300 ft (91 m).
Separating Key Fob Case
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27

NOTE:
•The vehicle must be equipped with an automatic trans-
mission to be equipped with Remote Start.
• Obstructions between the vehicle and the key fob may
reduce this range.
How To Use Remote Start
All of the following conditions must be met before the
engine will remote start:
• Gear selector in PARK
• Doors closed
• Hood closed
• HAZARD switch off
• BRAKE switch inactive (brake pedal not pushed)
• Ignition key removed from ignition switch
• Battery at an acceptable charge level
• PANIC button not pushed
• Fuel meets minimum requirement
• System not disabled from previous remote start event
• Vehicle security alarm not active
WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
Remote Start Abort Message
The following messages will display in the Instrument
Cluster Display if the vehicle fails to remote start or exits
remote start prematurely:
• Remote Start Cancelled — Door Open
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — System Fault
• Remote Start Disabled — Start Vehicle to Reset
The Instrument Cluster Display message stays active until
the ignition is turned to the ON/RUN position.
28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

To Enter Remote Start Mode
Push and release the REMOTE START buttonon the
key fob twice within five seconds. The parking lights
will flash, vehicle doors will lock, and the horn will
chirp twice (if programmed). Once the vehicle has
started, the engine will run for 15 minutes.
NOTE:
• If your power door locks were unlocked, Remote Start
will automatically lock the doors.
• If an engine fault is present or fuel level is low, the
vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window and power sunroof opera-
tion (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times (two
15-minute cycles) with the key fob. However, the igni-
tion must be placed in the ON/RUN position before you
can repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the REMOTE STARTbutton one time
or allow the engine to run for the entire 15-minute cycle.
NOTE: To avoid unintentional shut downs, the system will
disable the one time push of the REMOTE START
but-
ton for two seconds after receiving a valid Remote Start
request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of the 15-minute cycle, push and release the
UNLOCK button on the key fob to unlock the doors and
disarm the Vehicle Security Alarm System (if equipped).
Then, prior to the end of the 15-minute cycle, cycle the
ignition to the ON/RUN position.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on
in cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
activated. These features will stay on through the duration
of Remote Start or until the ignition switch is turned to the
ON/RUN position.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 29

•Seat Belt Pretensioners — If Equipped
• Seat Belt Buckle Switch
Air Bag Warning Light
The ORC monitors the readiness of the electronic
parts of the air bag system whenever the ignition
switch is in the START or ON/RUN position. If
the ignition switch is in the OFF position or in the
ACC position, the air bag system is not on and the air bags
will not inflate.
The ORC contains a backup power supply system that may
deploy the air bag system even if the battery loses power or
it becomes disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight seconds
for a self-check when the ignition switch is first in the
ON/RUN position. After the self-check, the Air Bag Warn-
ing Light will turn off. If the ORC detects a malfunction in
any part of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A single chime
will sound to alert you if the light comes on again after
initial startup. The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction. While the air
bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer service the air
bag system immediately.
•
The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protection.
Have an authorized dealer service the air bag system
immediately.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 55

Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will
not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor assem-
blies replaced by an authorized dealer immediately.
Also, have the Occupant Restraint Controller System
serviced as well.
NOTE:
• Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
• After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the ORC will determine whether to have the Enhanced Accident Response System perform
the following functions:
•
Cut off fuel to the engine.
• Flash hazard lights as long as the battery has power or
until the hazard light button is pressed. The hazard
lights can be deactivated by pressing the hazard light
button.
• Turn on the interior lights, which remain on as long as
the battery has power.
• Unlock the power door locks.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine.
68 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE