Ram Cargo Van 2012 Owner's Manual

RAM CV
Cargo VanChrysler Group LLC
OWNER’S MANUAL
2012
2012 RAM CARGO VAN
12MZZ-126-AAFirst EditionPrinted in U.S.A.
1199168 Ram Truck 1500-2500-3500 OM cover.indd 13/29/12 2:55 PM

VEHICLES SOLD IN CANADAWith respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and the
name Chrysler Canada Inc. used in substitution therefore.DRIVING AND ALCOHOLDrunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or optional
on this vehicle. This manual may also include a description
of features and equipment that are no longer available or
were not ordered on this vehicle. Please disregard any
features and equipment described in this manual that are
not on this vehicle.
Chrysler Group LLC reserves the right to make changes in
design and specifications, and/or make additions to or
improvements to its products without imposing any obliga-
tion upon itself to install them on products previously
manufactured.
Copyright © 2011 Chrysler Group LLC

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION............................................................3
2THINGS TO KNOW BEFORE STARTING YOUR VEHICLE..............................9
3UNDERSTANDING THE FEATURES OF YOUR VEHICLE............................ 105
4UNDERSTANDING YOUR INSTRUMENT PANEL.................................. 279
5STARTING AND OPERATING................................................415
6WHAT TO DO IN EMERGENCIES............................................. 511
7MAINTAINING YOUR VEHICLE..............................................543
8MAINTENANCE SCHEDULES.................................................593
9IF YOU NEED CONSUMER ASSISTANCE........................................ 609
10INDEX...................................................................619
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INTRODUCTION
CONTENTS
Introduction ........................... 4
 How To Use This Manual .................. 4
 Warnings And Cautions ................... 6 
Vehicle Identification Number .............. 6
 Vehicle Modifications/Alterations ............ 7
1

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR
parts, and cares about
your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

INTRODUCTION 5

WARNINGS AND CAUTIONS
This Owner’s Manual containsWARNINGSagainst op-
erating procedures that could result in a collision or
bodily injury. It also contains CAUTIONSagainst proce-
dures that could result in damage to your vehicle. If you
do not read this entire manual, you may miss important
information. Observe all Warnings and Cautions.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears stamped on
the right sliding door sill under the sill moulding and
printed on the Automobile Information Disclosure Label
affixed to a window on your vehicle, the vehicle regis-
tration and title.
Vehicle Identification Number
6 INTRODUCTION

NOTE:It is illegal to remove or alter the VIN.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and
may lead to an accident resulting in serious injury or
death.
Stamped VIN Location
1
INTRODUCTION 7