tow Ram Cargo Van 2012 Service Manual

Remote Control Storage
The video screen(s) come with a built in storage compart-
ment for the remote control which is accessible when the
screen is opened. To remove the remote, use your index
finger to pull and rotate the remote towards you. Do not
try to pull the remote straight down as it will be very
difficult to remove. To return the remote back into its
storage area, insert one long edge of the remote into the
two retaining clips first, and then rotate the remote back
up into the other two retaining clips until it snaps back
into position.
Locking The Remote Control
All remote control functionality can be disabled as a
parental control feature.
•To disable the Remote Control from making any
changes, follow the radio’s instructions (select menu,
rear VES, lock). If the vehicle is not equipped with a
The Remote Control Storage
4
UNDERSTANDING YOUR INSTRUMENT PANEL 371

NOTE:For maximum airflow to the rear, the center
instrument panel outlets can be directed toward the rear
seat passengers.
Economy Mode
If ECONOMY mode is desired, press the A/C button to
turn off the indicator light and the A/C compressor.
Rotate the temperature control knob to the desired
temperature.
Max A/C
For maximum cooling use the A/C and Recirculation
mode buttons at the same time.
Rear Manual Climate Control — If Equipped
The Rear Manual Climate Control system has floor air
outlets at the rear of the right side sliding door, and
overhead outlets at each outboard rear seating position.
The unit provides warm or cool air through the floor and
upper outlets. The rear blower and temperature controls for the rear
seat passengers are located in the headliner, near the
center of the vehicle.
Rear Manual Climate Controls
1 – Rear Blower
3 – Rear Mode
2 – Rear Temperature 4 – Rear Climate Control Lock
398 UNDERSTANDING YOUR INSTRUMENT PANEL

Panel ModeAir is directed through the outlets in the instrument
panel. These outlets can be adjusted for direction,
and turned on or off to control airflow.
NOTE: For maximum airflow to the rear, the center
instrument panel outlets can be directed toward the rear
seat passengers.
Bi-Level Mode Air comes from the instrument panel outlets, floor
outlets and defrost outlets. A slight amount of air is
also directed through the side window demister outlets.
NOTE: In many temperature positions, the Bi-Level
mode is designed to provide cooler air out of the panel
outlets and warmer air from the floor outlets. Floor Mode
Air comes from the floor outlets. A slight amount of
air is directed through the defrost and side window
demister outlets.
Mix Mode Air comes from the floor, defrost and side window
demist outlets. This mode works best in cold or
snowy conditions. It allows you to stay comfort-
able, while keeping the windshield clear.
Defrost Mode Air comes from the windshield and side window
demist outlets. Use Defrost mode with maximum
blower and temperature settings for best windshield and
side window defrosting.
NOTE: While operating in the other modes, the system
will not automatically sense the presence of fog, mist or
ice on the windshield. Defrost mode must be manually
selected to clear the windshield and side glass.
406 UNDERSTANDING YOUR INSTRUMENT PANEL

▫Selection Of Engine Oil For Flexible Fuel
Vehicles (E-85) And Gasoline Vehicles ...... 489
▫ Starting ........................... 489
▫ Cruising Range ...................... 489
▫ Replacement Parts ................... 490
▫ Maintenance ........................ 490
 Adding Fuel ......................... 490
▫ Fuel Filler Cap (Gas Cap) .............. 490
▫ Loose Fuel Filler Cap Message ........... 492
Vehicle Loading ...................... 492
▫ Vehicle Certification Label .............. 492
 Trailer Towing ........................ 495
▫ Common Towing Definitions ............ 495
▫ Towing Tips ........................ 508
 Recreational Towing
(Behind Motorhome, Etc.) ................ 509
▫ Towing This Vehicle
Behind Another Vehicle ................ 509
418 STARTING AND OPERATING

3. If the engine fails to start, the starter will disengage
automatically in 10 seconds. If this occurs, turn the
ignition switch to the OFF position, wait 10 to 15 seconds,
then repeat the “Normal Starting” procedure (Steps 1–3
above).
NOTE: This vehicle is equipped with a transmission
shift interlocking system. The brake pedal must be
pressed to shift out of PARK.
Extreme Cold Weather (Below –20°F or –29°C)
Follow the same instructions in the “Normal Starting”
procedure.
To ensure reliable starting at these temperatures, use of
an externally powered electric engine block heater (avail-
able from your authorized dealer) is recommended.
If The Engine Fails To Start
WARNING!
•Never pour fuel or other flammable liquids into
the throttle body air inlet opening in an attempt to
start the vehicle. This could result in a flash fire
causing serious personal injury.
•Do not attempt to push or tow your vehicle to get
it started. Vehicles equipped with an automatic
transmission cannot be started this way. Unburned
fuel could enter the catalytic converter and once
the engine has started, ignite and damage the
converter and vehicle.(Continued)
420 STARTING AND OPERATING

The transmission shift lever has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual shifts can
be made using the Electronic Range Select (ERS) shift
control (described later in this section). Moving the shift
lever to the left or right (–/ +) while in the DRIVE
position will select the highest available transmission
gear, and will display that gear in the instrument cluster
as 6, 5, 4, 3, 2, 1.
Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
PARK
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in
motion. Apply the parking brake when leaving the
vehicle in this range.When parking on a level surface, you may place the shift
lever in the PARK position first, and then apply the
parking brake.
When parking on a hill, apply the parking brake before
placing the shift lever in PARK, otherwise the load on the
transmission locking mechanism may make it difficult to
move the shift lever out of PARK. As an added precau-
tion, turn the front wheels toward the curb on a downhill
grade, and away from the curb on an uphill grade.
WARNING!
•Never use the PARK position as a substitute for
the parking brake. Always apply the parking
brake fully when parked to guard against vehicle
movement and possible injury or damage.
(Continued)
5
STARTING AND OPERATING 427

REVERSE
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL
Use this range when the vehicle is standing for prolonged
periods with engine running. The engine may be started
in this range. Set the parking brake and shift the trans-
mission into PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can result
in severe transmission damage. Refer to “Recre-
ational Towing” in “Starting And Operating” and
“Towing A Disabled Vehicle” in What To Do In
Emergencies” for further information.
DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
third, and fourth gears, direct fifth gear and overdrive
sixth gear. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
430 STARTING AND OPERATING

When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) shift control (described below) to select a
lower gear range. Under these conditions, using a lower
gear range will improve performance and extend trans-
mission life by reducing excessive shifting and heat
buildup.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmission fluid
is warm (refer to the “Note” under “Torque Converter
Clutch” in this section). During extremely cold tempera-
tures (-16°F [-27°C] or below), operation may briefly belimited to third gear only. Normal operation will resume
once the transmission temperature has risen to a suitable
level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to oper-
ate. The Malfunction Indicator Light (MIL) may be illu-
minated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
5
STARTING AND OPERATING 431

NOTE:
•When the parking brake is applied and the automatic
transmission is placed in gear, the “Brake Warning
Light” will flash. If vehicle speed is detected, a chime
will sound to alert the driver. Fully release the parking
brake before attempting to move the vehicle.
•This light only shows that the parking brake is ap-
plied. It does not show the degree of brake application.
When parking on a hill, it is important to turn the front
wheels toward the curb on a downhill grade and away
from the curb on an uphill grade. For vehicles equipped
with an automatic transmission, apply the parking brake
before placing the shift lever in PARK, otherwise the load
on the transmission locking mechanism may make it
difficult to move the shift lever out of PARK. The parking
brake should always be applied whenever the driver is
not in the vehicle.
WARNING!
•When leaving the vehicle, always remove the key
fob from the ignition and lock your vehicle.
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
•Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil-
dren should be warned not to touch the parking
brake, brake pedal or the shift lever.
•Do not leave the key fob in or near the vehicle, and
do not leave Keyless Enter-N-Go in the ACC or
ON/RUN mode. A child could operate power win-
dows, other controls, or move the vehicle. (Continued)
440 STARTING AND OPERATING

Electronic Vehicle Information Center (EVIC). Refer to
“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
For vehicles not equipped with the EVIC, perform the
following steps:
NOTE:You must complete Steps 1 through 8 within
90 seconds.
1. Center the steering wheel (front wheels pointing
straight forward).
2. Shift the transmission into NEUTRAL.
3. Apply the parking brake.
4. Start the engine.
5. Release the clutch pedal.
6. Rotate the steering wheel one-half turn to the left. 7. Press the “ESC Off” switch (located in the lower
switch bank below the climate controls) four times within
20 seconds. The “ESC Activation/Malfunction Indicator
Light” should turn on and turn off two times.
8. Rotate the steering wheel back to center and then an
additional half-turn to the right.
9. Turn the ignition switch to the OFF position and then
back to the ON position. If the sequence was completed
properly, the “ESC Activation/Malfunction Indicator
Light” will blink several times to confirm HSA is dis-
abled.
10. Repeat these steps if you want to return this feature
to it’s previous setting.
Towing With HSA
HSA will provide assistance when starting on a grade
when pulling a trailer.
450 STARTING AND OPERATING