phone Ram Cargo Van 2015 User Guide

To add names to the Uconnect® phonebook using Voice
Commands:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say“Phonebook New Entry.”
3. When prompted, say the name of the new entry. Use of long names helps the Voice Command and it is
recommended. For example, say “Robert Smith” or
“Robert” instead of “Bob.”
4. When prompted, enter the number designation (e.g., “Home,” “Work,” “Mobile,” or “Other”). This will
allow you to store multiple numbers for each phone-
book entry, if desired.
5. When prompted, recite the phone number for the phonebook entry that you are adding. After you are finished adding an entry into the phone-
book, you will be given the opportunity to add more
phone numbers to the current entry or to return to the
main menu.
The Uconnect® Phone will allow you to enter up to 32
names in the phonebook with each name having up to
four associated phone numbers and designations. Each
language has a separate 32 name phonebook accessible
only in that language. In addition, if equipped and
supported by your phone, Uconnect® Phone automati-
cally downloads your mobile phone’s phonebook.
Edit Uconnect® Phonebook Entries
NOTE:
Editing phonebook entries is recommended
when the vehicle is not in motion. Automatic down-
loaded phonebook entries cannot be deleted or edited.
• Push the Phone
button to begin.
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•After the “Ready” prompt and the following beep, say
“Phonebook Edit.”
• You will then be asked for the name of the phonebook
entry that you wish to edit.
• Next, choose the number designation (home, work,
mobile, or other) that you wish to edit.
• When prompted, recite the new phone number for the
phonebook entry that you are editing.
After you are finished editing an entry in the phonebook,
you will be given the opportunity to edit another entry in
the phonebook, call the number you just edited, or return
to the main menu.
“Phonebook Edit” can be used to add another phone
number to a name entry that already exists in the
phonebook. For example, the entry John Doe may have a mobile and a home number, but you can add “John
Doe’s” work number later using the “Phonebook Edit”
feature.
Delete Uconnect® Phonebook Entry
NOTE:
Editing phonebook entries is recommended
when the vehicle is not in motion.
To delete a Uconnect® phonebook entry using Voice
Commands:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say “Phonebook Delete.”
3. After you enter the Phonebook Delete menu, you will then be asked for the name of the entry that you wish
to delete. You can either say the name of a phonebook
entry that you wish to delete or you can say “List
Names” to hear a list of the entries in the phonebook
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from which you choose. To select one of the entries
from the list, push the Voice Command
button
while the Uconnect® Phone is playing the desired
entry and say “Delete.”
4. After you enter the name, the Uconnect® Phone will ask you which designation you wish to delete: home,
work, mobile, other, or all. Say the designation you
wish to delete.
• Note that only the phonebook entry in the current
language is deleted.
NOTE: Automatic downloaded phonebook entries can-
not be deleted or edited.
Delete/Erase “All” Uconnect® Phonebook Entries
To delete, or erase ALL Uconnect® phonebook entries
using Voice Command:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say “Phonebook Erase All.”
• The Uconnect® Phone will ask you to verify that you
wish to delete all the entries from the phonebook.
3. After confirmation, the phonebook entries will be deleted.
NOTE:
• Only the phonebook in the current language is deleted.
• Automatic downloaded phonebook entries cannot be
deleted or edited.
List All Names In The Uconnect® Phonebook
To hear a list of ALL names in the Uconnect® phonebook
using Voice Commands:
1. Push the Phone
button to begin.
132 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

2. After the “Ready” prompt and the following beep, say“Phonebook List Names.”
• The Uconnect® Phone will play the names of all the
phonebook entries, including the downloaded
phonebook entries, if available.
3. To call one of the names in the list, push the Voice Command
button during the playing of the
desired name, and say “Call.”
NOTE: The user can also exercise “Edit” or “Delete”
operations at this point.
4. The Uconnect® Phone will then prompt you as to the number designation you wish to call.
• The selected number will be dialed.
Phone Call Features
The following features can be accessed through the
Uconnect® Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service plan provides three-way calling, this feature can be
accessed through the Uconnect® Phone. Check with your
mobile service provider for the features that you have.
Answer Or Reject An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect® Phone will interrupt the vehicle audio sys-
tem, if on, and will ask if you would like to answer the
call.
•
Push the Phone
button to accept the call.
•To reject the call, push and hold the Phonebutton
until you hear a single beep, indicating that the
incoming call was rejected. 3
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Answer Or Reject An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone.
•Push the Phone
button to place the current call on
hold and answer the incoming call.
NOTE: The Uconnect® Phone compatible phones in the
market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
Making A Second Call While Current Call Is In
Progress
To make a second call while you are currently on a call,
push the Voice Command
button and say “Dial” or
“Call” followed by the phone number or phonebook entry you wish to call. The first call will be on hold
while the second call is in progress. To go back to the
first call, refer to “Toggling Between Calls” in this
section. To combine two calls, refer to “Conference
Call” in this section.
Place/Retrieve A Call From Hold
To put a call on hold:
1. Push the Phone
button until you hear a single
beep.
• This indicates that the call is on hold.
• To bring the call back from hold, push and hold the
Phone
button until you hear a single beep.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
push the Phone
button until you hear a single beep,
134 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

indicating that the active and hold status of the two
calls have switched. Only one call can be placed on
hold at a time.
Conference Call
When two calls are in progress (one active and one on
hold):
1. Push and hold the Phone
button until you hear a
double beep, indicating that the two calls have been
joined into one conference call.
Three-Way Calling
To initiate three-way calling, push the Voice Command
button while a call is in progress, and make a
second phone call, as described under “Making a
Second Call While Current Call is in Progress.” After
the second call has established, push and hold the Phone
button until you hear a double beep, indi-
cating that the two calls have been joined into one
conference call.
Call Termination
To end a call in progress:
1. Momentarily push the Phone
button.
• Only the active call(s) will be terminated and if there
is a call on hold, it will become the new active call. If
the active call is terminated by the phone far end, a
call on hold may not become active automatically.
This is cell phone-dependent.
2. To bring the call back from hold, push and hold the Phone
button until you hear a single beep. 3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135

Redial
To redial the last number called from your mobile phone
using Voice Command:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say“Redial.”
• The Uconnect® Phone will call the last number that
was dialed from your mobile phone.
NOTE: This may not be the last number dialed from the
Uconnect® Phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect® Phone after the vehicle ignition has been
switched to OFF. Call continuation functionality avail-
able on the vehicle can be any one of three types:
1. After the ignition is switched to OFF, a call can continue on the Uconnect® Phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the Uconnect® Phone and
transfer of the call to the mobile phone.
2. After the ignition is cycled to OFF, a call can continue on the Uconnect® Phone for a certain duration, after
which the call is automatically transferred from the
Uconnect® Phone to the mobile phone.
3. An active call is automatically transferred to the mobile phone after the ignition is cycled to OFF.
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Uconnect® Phone Features
Language Selection
To change the language that the Uconnect® Phone is
using:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, saythe name of the language you wish to switch to
English, Espanol, or Francais.
3. Continue to follow the system prompts to complete the language selection.
After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE: After every Uconnect® Phone language change
operation, only the language-specific 32 name phone-
book is usable. The paired phone name is not language-
specific and is usable across all languages.
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect® Phone is
operational, you may reach the emergency number as
follows:
• Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
“Emergency” and the Uconnect® Phone will instruct
the paired mobile phone to call the emergency number.
This feature is supported in the U.S., Canada, and
Mexico.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• If supported, this number may be programmable on
some systems. To do this, push the Phone
button
and say “Setup,” followed by “Emergency.”
• The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
To use your Uconnect® Phone System in an emer-
gency, your mobile phone must be:
• turned on,
• paired to the Uconnect® System,
• and have network coverage.
Roadside Assistance/Towing Assistance
If you need roadside assistance:
• Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
“Towing Assistance.”
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:You should program the desired Towing Assis-
tance phone number using the Voice Command system.
To do this, push the Phone
button and say “Setup,”
followed by “Towing Assistance.” When prompted
say 1-800-521-2779 for U.S./Canada, say 55-14-3454
for Mexico City and 1-800-712-3040 for outside Mexico
City in Mexico.
Paging
To learn how to page, refer to “Working with Automated
Systems.” Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect® Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can push the Voice
Command
button and say the sequence you wish
to enter, followed by the word “Send.” For example,
if required to enter your PIN followed with a pound,
(3746#),youcanpush the Voice Command
but-
tonandsay,“3746#Send.” Saying a number, or
sequence of numbers, followed by “Send,” is also to be 3
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